See all properties

DoubleTree by Hilton Stoke on Trent

4.0 star property
Hotel in Stoke-on-Trent with a sauna and a 24-hour front desk

Choose dates to view prices

Photo gallery for DoubleTree by Hilton Stoke on Trent

Bar (on property)
Lobby
Deluxe Room, 1 King Bed | 1 bedroom, in-room safe, desk, laptop workspace
Indoor pool, open 6:30 AM to 8:00 PM, sun loungers
Outdoor wedding area

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Parking available
  • Bar
  • Pool
  • 24/7 front desk

Room options

Available filters for rooms
Showing 8 of 8 rooms

View all photos for Junior Suite, 1 King Bed

Junior Suite, 1 King Bed | 1 bedroom, in-room safe, desk, laptop workspace

Junior Suite, 1 King Bed

Highlights

Heating
LCD TV
Sofa bed - queen
Separate bedroom
Eco-friendly toiletries
Hair dryer
Bathrobes
Private bathroom
  • 9 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed with Sofa bed

Room, 1 King Bed with Sofa bed | 1 bedroom, in-room safe, desk, laptop workspace

Room, 1 King Bed with Sofa bed

Highlights

Heating
LCD TV
Sofa bed
Separate bedroom
Eco-friendly toiletries
Hair dryer
Bathrobes
Private bathroom
  • 9 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Deluxe Room, 1 Queen Bed with Sofa bed

Deluxe Room, 1 Queen Bed with Sofa bed | 1 bedroom, in-room safe, desk, laptop workspace

Deluxe Room, 1 Queen Bed with Sofa bed

Highlights

Heating
LCD TV
Separate bedroom
Eco-friendly toiletries
Hair dryer
Bathrobes
Private bathroom
Eco-friendly cleaning supplies
  • 9 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Sofa Bed

View all photos for Room, 2 Queen Beds

Room, 2 Queen Beds | 1 bedroom, in-room safe, desk, laptop workspace

Room, 2 Queen Beds

Highlights

Heating
LCD TV
Separate bedroom
Eco-friendly toiletries
Private bathroom
Hair dryer
Eco-friendly cleaning supplies
Coffee/tea maker
  • 9 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible

Room, 1 King Bed, Accessible | 1 bedroom, in-room safe, desk, laptop workspace

Room, 1 King Bed, Accessible

Highlights

Heating
LCD TV
Separate bedroom
Eco-friendly toiletries
Private bathroom
Hair dryer
Eco-friendly cleaning supplies
Coffee/tea maker
  • 9 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed | 1 bedroom, in-room safe, desk, laptop workspace

Deluxe Room, 1 King Bed

Highlights

Heating
LCD TV
Separate bedroom
Eco-friendly toiletries
Hair dryer
Bathrobes
Private bathroom
Eco-friendly cleaning supplies
  • 9 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Family Room, 1 King Bed with Sofa bed

Family Room, 1 King Bed with Sofa bed | 1 bedroom, in-room safe, desk, laptop workspace

Family Room, 1 King Bed with Sofa bed

Highlights

Heating
LCD TV
Sofa bed
Separate bedroom
Eco-friendly toiletries
Hair dryer
Bathrobes
Private bathroom
  • 9 sq m
  • Sleeps 6
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed

Room, 1 King Bed | 1 bedroom, in-room safe, desk, laptop workspace

Room, 1 King Bed

Highlights

Heating
LCD TV
Separate bedroom
Eco-friendly toiletries
Hair dryer
Bathrobes
Private bathroom
Eco-friendly cleaning supplies
  • 9 sq m
  • Sleeps 2
  • 1 King Bed

Similar properties

Bar (on property)

Hilton Garden Inn Stoke on Trent

  • Pet friendly
  • Free WiFi
  • Restaurant
  • Air conditioning
8.8 out of 10, Excellent, 523 reviews
Hilton Garden Inn Stoke on Trent

About the neighborhood

Map
Etruria Hall Festival Way, Stoke-on-Trent, England, ST1 5BQ

What's nearby

  • Waterworld - 2 min walk - 0.1 miles
  • The Potteries Museum and Art Gallery - 15 min walk - 0.8 miles
  • Regent Theatre - 18 min walk - 1.0 mile
  • Victoria Hall - 20 min walk - 1.1 miles
  • Staffordshire University - 2 min drive - 1.5 miles

Getting around

  • Stoke-On-Trent Station - 7 min drive
  • Manchester Airport (MAN) - 44 min drive

Restaurants

  • ‪Brindley Farm - Dining & Carvery - ‬10 min walk
  • ‪M&S Café - ‬4 min drive
  • ‪Nando's - ‬8 min walk
  • ‪Toby Carvery - ‬6 min walk
  • ‪Burger King - ‬11 min walk

About this property

DoubleTree by Hilton Stoke on Trent

Upscale hotel near a train station
A coffee shop/cafe, a garden, and a bar are just a few of the amenities provided at DoubleTree by Hilton Stoke on Trent. For some rest and relaxation, visit the sauna or the steam room. Free in-room WiFi is available to all guests, along with a business center and a restaurant.
You'll also enjoy perks such as:
  • An indoor pool with sun loungers
  • Full breakfast (surcharge), self parking (surcharge), and express check-out
  • Express check-in, a vending machine, and an elevator
  • Wedding services, smoke-free premises, and meeting rooms
  • Guest reviews speak highly of the breakfast, pool, and helpful staff
Room features
All 147 rooms include comforts such as 24-hour room service and laptop-friendly workspaces, as well as thoughtful touches like late night room service and free WiFi. Guest reviews say good things about the comfortable rooms at the property.
More amenities include:
  • LED light bulbs and eco-friendly cleaning products
  • Bathrooms with eco-friendly toiletries and showers
  • LCD TVs with cable channels
  • Electric kettles, heating, and daily housekeeping

Languages

English, French, German, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (GBP 5 per day)
  • RV/bus/truck parking (surcharge) on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily full breakfast available 6:30 AM to 10:00 AM for a fee: GBP 15 to 16.95 for adults and GBP 8 to 9 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Things to do

  • Indoor pool
  • Sauna
  • Steam room

Family friendly

  • Indoor pool

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Housekeeping (daily)
  • Wedding services

Business services

  • Business center
  • Meeting rooms

Outdoors

  • Garden
  • Pool loungers
  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Elevator
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 100% renewable energy
  • 4 floors
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • LCD TV with digital channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle

More

  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are available for GBP 15.0 per day

Property payment types

Important information

Optional extras

  • Fee for full breakfast: approximately GBP 15.00 to 16.95 for adults, and GBP 8.00 to 9 for children
  • Self parking fee: GBP 5.00 per day
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Crib (infant bed) fee: GBP 15.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property uses a grey water recycling system

We should mention

Pool access available from 6:30 AM to 8:00 PM
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Best Western Plus Stoke-on-Trent Moat House Hotel
Best Western Plus Hanley Moat House Hotel
Best Western Plus Stoke-on-Trent Moat House
Best Western Plus Stoke-on-Trent Hanley Moat House
Best Western Plus Hanley Moat House
Best Western Plus Stoke on Trent City Centre Moat House
Best Western Plus Stoke on Trent Moat House
Best Western Plus Hanley Moat House Hotel
Best Western Plus Stoke-on-Trent Hanley Moat House
Best Western Plus Hanley Moat House
Hotel Best Western Plus Stoke-on-Trent Hanley Moat House Hotel
Best Western Plus Stoke on Trent Hanley Moat House Hotel
Best Western Plus Stoke on Trent Moat House
Best Western Plus Stoke on Trent City Centre Moat House
Best Plus Hanley Moat House
DoubleTree by Hilton Stoke on Trent Hotel
DoubleTree by Hilton Stoke on Trent Stoke-on-Trent
DoubleTree by Hilton Stoke on Trent Hotel Stoke-on-Trent
Best Western Plus Stoke on Trent Hanley Moat House Hotel

Frequently asked questions

Does DoubleTree by Hilton Stoke on Trent have a pool?

Yes, this property has an indoor pool. Pool access is from 6:30 AM–8:00 PM.

Is DoubleTree by Hilton Stoke on Trent pet-friendly?

No, only service animals are welcome at the property.

How much is parking at DoubleTree by Hilton Stoke on Trent?

Self parking is available for GBP 5.00 per day.

What time is check-in at DoubleTree by Hilton Stoke on Trent?

Check-in start time: 3:00 PM; Check-in end time: anytime. A fee applies for early check-in (subject to availability).

What time is check-out at DoubleTree by Hilton Stoke on Trent?

Check-out is at 11 AM. Late check-out is available for a fee (subject to availability).

Where is DoubleTree by Hilton Stoke on Trent located?

Situated in Stoke-on-Trent, this hotel is within 1 mi (2 km) of Waterworld, The Potteries Museum and Art Gallery, and Potteries Shopping Centre. Regent Theatre and Victoria Hall are also within 1 mi (2 km).

Have a question?

AI iconBeta

Get instant answers with AI powered search of property information and reviews.

DoubleTree by Hilton Stoke on Trent Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 533 out of 1001 reviews
Rating 8 - Good. 283 out of 1001 reviews
Rating 6 - Okay. 109 out of 1001 reviews
Rating 4 - Poor. 42 out of 1001 reviews
Rating 2 - Terrible. 34 out of 1001 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Folasade

Liked: Cleanliness, amenities, property conditions & facilities
Lovely hotel, friendly staff, good food in a great location.
Stayed 3 nights in May 2025

10/10 Excellent

Gary

Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel
Stayed 1 night in Apr 2025

10/10 Excellent

Stroma

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel in convention location where you can walk to shops, restaurant or just for a leisurely walk. Lovely clean room and great service from staff. Would definitely stay again.
Stayed 2 nights in May 2025

10/10 Excellent

Lauren

Liked: Cleanliness, staff & service, property conditions & facilities
We had a lovely time. Got the half board deal and the food was
Stayed 1 night in Jun 2025

8/10 Good

Jane

Liked: Cleanliness, amenities, property conditions & facilities
Friendly staff, lovely room but no air conditioning
Stayed 1 night in Jun 2025

8/10 Good

Mamta

Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
Reception staff excellent
Stayed 1 night in May 2025

10/10 Excellent

Victoria

Liked: Cleanliness, amenities, property conditions & facilities
The room was very comfortable. On arrival the receptionist provided a delicious warm cookie which was a lovely surprise after a long journey
Stayed 1 night in May 2025

10/10 Excellent

DIANN

Liked: Cleanliness, amenities, property conditions & facilities
Staff were top notch from the housekeeping to reception and restaurant teams! Great location for waterpark and local shops. Most importantly the stay starts off with the best cookies I’ve ever tasted and I’m a self proclaimed home baker, Rooms were spacious and queen size beds were American sized so definitely larger than the standard uk queen/double bed . Meticulous turn down service and lovely toiletries . Definitely love this chain of hotels !
Stayed 2 nights in May 2025

8/10 Good

Alexander

Liked: Cleanliness, amenities, property conditions & facilities
Shame about the check in as was not a warm welcome even with the warm cookies which were very good. The hotel was clean and spacious bedroom but all getting a bit dated. Would stay again though if in the area.
Stayed 1 night in Jun 2025

10/10 Excellent

ann

Liked: Amenities
Clean and friendly staff would defo recommend
Stayed 1 night in Apr 2025

10/10 Excellent

Mustafa

Liked: Cleanliness, staff & service, property conditions & facilities
Nice beds,
Stayed 1 night in Apr 2025

8/10 Good

Stuart

Liked: Amenities, property conditions & facilities
Really nice hotel, large bar and dining area with plenty of seating. Car parking plenty as well. Staff were polite and friendly. Pool area was nice, with steam room and sauna. Free padlock for the lockers from the pool reception. Food was really nice and plenty full, portions sizes were good even the kids meals. Breakfast was nice with food variety. Rooms were spacious and beds comfortable, bathroom on the small side but ok. The only issues we had was the cleanliness of the cutlery, there was still residue of food on the folks and knifes and had to ask staff to change our cutlery, this was also noted withing the cutlery tub at breakfast. Overall good experience.
Stayed 1 night in Jun 2025

10/10 Excellent

Arabella

Liked: Cleanliness, staff & service, property conditions & facilities
Very pleasant stay. We’ll book again next time we are in the area.
Stayed 1 night in Mar 2025

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely hotel, great location and friendly staff

Lovely hotel, modern and friendly staff
Stayed 1 night in Feb 2025

6/10 Okay

Sarah

Liked: Cleanliness
Disliked: Staff & service
Property was ok. Not enough staff. Service very slow. Sofa bed in family room virtually unusable….springs poking through….incredibly uncomfortable. Room very hot even with air con switched in.
Stayed 1 night in May 2025

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

One night stay

One night stay - very comfortable hotel with excellent facilities- lovely room - great dining options
Stayed 1 night in Feb 2025

10/10 Excellent

Chris

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent staff providing great customer service. Really enjoyed our stay - clean and comfortable room, great dinner and breakfast.
Stayed 1 night in Jan 2025

10/10 Excellent

lee

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Double tree stoke

Staff were amazing polite and helpful, great venue Food and bar staff very good, only gripe breakfast could have been hotter.
Stayed 1 night in Feb 2025

10/10 Excellent

Yingfei

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and staff is very friendly
Stayed 1 night in Dec 2024

10/10 Excellent

Gemma

Fabulous stay at the double tree. All prep for cheerleader comp thank you
Stayed 1 night in Feb 2025

10/10 Excellent

Larry

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
the staff were friendly, extremely helpful and very polite. The room we were in had everything we require. A very relaxing hotel.
Stayed 1 night in Jan 2025

10/10 Excellent

Jill

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice stay in good quality hotel
Stayed 1 night in Oct 2024

10/10 Excellent

Karen

Liked: Cleanliness
Very clean, beautiful room
Stayed 1 night in Jan 2025

8/10 Good

Steven

Liked: Cleanliness, staff & service, property conditions & facilities
Good service
Stayed 2 nights in Jan 2025

8/10 Good

DOUGLAS

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

GOOD HOTEL

Lovely hotel staff very helpful , unfortunately they were understaffed so the bar/restaurant and breakfast time was abit unorganised and messy
Stayed 1 night in Dec 2024