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DoubleTree by Hilton Stoke on Trent

4.0 star property
The DoubleTree by Hilton Stoke on Trent brings people together with thoughtful amenities including gardens, pools, and saunas for relaxation

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Photo gallery for DoubleTree by Hilton Stoke on Trent

Indoor pool, open 6:30 AM to 8:00 PM, sun loungers - DoubleTree by Hilton Stoke on Trent (Stoke-on-Trent)
Bar (on property) - DoubleTree by Hilton Stoke on Trent (Stoke-on-Trent)
Restaurant - DoubleTree by Hilton Stoke on Trent (Stoke-on-Trent)
Exterior - DoubleTree by Hilton Stoke on Trent (Stoke-on-Trent)
Lobby - DoubleTree by Hilton Stoke on Trent (Stoke-on-Trent)
Located near the train station, this hotel welcomes travelers with a coffee shop, garden, and bar. Guests unwind in the sauna or steam room with property-wide WiFi. The restaurant serves daily breakfast, and the staff impresses visitors with attentive service.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Hot tub
  • Spa
  • Free WiFi
  • Restaurant

Room options

Available filters for rooms
Showing 11 of 11 rooms

King Room-Accessible

  • Sleeps 2
  • Free WiFi

KING GUEST ROOM

  • Sleeps 2
  • Free WiFi

View all photos for Room With Two Queen Beds

A hotel room with two beds, a desk, a chair, a TV, and a window with curtains.

Room With Two Queen Beds

  • Sleeps 4
  • Free WiFi

View all photos for Room, 1 King Bed, Accessible

Room, 1 King Bed, Accessible | In-room safe, desk, laptop workspace, iron/ironing board

Room, 1 King Bed, Accessible

9.0 out of 10
Wonderful
(6 reviews)
  • 9 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed | In-room safe, desk, laptop workspace, iron/ironing board

Deluxe Room, 1 King Bed

8.8 out of 10
Excellent
(3 reviews)
  • 9 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Family Room, 1 King Bed with Sofa bed

Family Room, 1 King Bed with Sofa bed | Living area | LCD TV

Family Room, 1 King Bed with Sofa bed

9.0 out of 10
Wonderful
(8 reviews)
  • 9 sq m
  • 1 bedroom
  • Sleeps 6
  • 1 King Bed and 1 Double Sofa Bed
  • Free WiFi

View all photos for Room, 1 King Bed

Room, 1 King Bed | In-room safe, desk, laptop workspace, iron/ironing board

Room, 1 King Bed

9.0 out of 10
Wonderful
(20 reviews)
  • 9 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Junior Suite, 1 King Bed

Junior Suite, 1 King Bed | Living area | LCD TV

Junior Suite, 1 King Bed

  • 9 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free WiFi

View all photos for Room, 1 King Bed with Sofa bed

Room, 1 King Bed with Sofa bed | In-room safe, desk, laptop workspace, iron/ironing board

Room, 1 King Bed with Sofa bed

8.0 out of 10
Very good
(13 reviews)
  • 9 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
  • Free WiFi

View all photos for Deluxe Room, 1 Queen Bed with Sofa bed

Deluxe Room, 1 Queen Bed with Sofa bed | In-room safe, desk, laptop workspace, iron/ironing board

Deluxe Room, 1 Queen Bed with Sofa bed

  • 9 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Sofa Bed
  • Free WiFi

View all photos for Room, 2 Queen Beds

Room, 2 Queen Beds | In-room safe, desk, laptop workspace, iron/ironing board

Room, 2 Queen Beds

8.8 out of 10
Excellent
(65 reviews)
  • 9 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

About the neighborhood

Located in Stoke-on-Trent, DoubleTree by Hilton Stoke on Trent is near a train station and near theme parks. The Potteries Museum and Art Gallery and Regent Theatre are cultural highlights, and some of the area's landmarks include Ford Green Hall and Middleport Pottery. Waterworld and Mitchell Arts Centre are also worth visiting. Relax and indulge in the area's health/beauty spa, or seek out an adventure with ziplining, ecotours, and mountain biking nearby. Visit our Stoke-on-Trent travel guide
Map
Etruria Hall Festival Way, Stoke-on-Trent, England, ST1 5BQ

What's nearby

  • The Potteries Museum and Art Gallery
    The Potteries Museum and Art Gallery
    18 min walk - 1.0 mile
  • Waterworld
    2 min walk - 0.1 miles
  • Regent Theatre
    4 min drive - 0.9 miles
  • Victoria Hall
    4 min drive - 1.1 miles
  • Staffordshire University
    6 min drive - 1.7 miles

Getting around

  • Stoke-On-Trent Station
    7 min drive
  • Manchester Airport (MAN)
    44 min drive

Restaurants

  • McDonald's
    4 min walk
  • Brindley Farm - Dining & Carvery
    10 min walk
  • Toby Carvery
    6 min walk
  • The Holy Inadequate
    15 min walk
  • Starbucks
    4 min drive

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Hilton Garden Inn Stoke on Trent
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  • Pet friendly
  • Free WiFi
  • Restaurant
  • Air conditioning
8.8 out of 10, Excellent, 723 reviews
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Uncovered self parking on site (GBP 7.50 per day)
  • RV/bus/truck parking (surcharge) on site
  • Wheelchair-accessible parking available

Food and drink

  • Full breakfast available for a fee 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends; GBP 13 to 16.95 for adults and GBP 8 to 9 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Things to do

  • 24-hour gym
  • Indoor pool
  • Indoor pool (guest access)
  • Sauna
  • Steam room

Family friendly

  • Indoor pool

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Housekeeping (daily)
  • Proposal/romance packages
  • Wedding services

Business services

  • 11 meeting rooms
  • Business center
  • Conference center (129,805 square feet of space)
  • Coworking space

Outdoors

  • Garden
  • Pool loungers
  • Vegetable garden

Spa

  • 2 treatment rooms
  • Body scrubs
  • Body wraps
  • Deep-tissue massages
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Elevator
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 4 floors
  • At least 80% organic food
  • Banquet hall
  • Built in 1768
  • Comprehensive food waste policy
  • Edwardian architecture
  • Locally sourced food prioritized
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Non-plastic coffee stirrers available
  • Non-plastic drinking straws available
  • Renewable energy used
  • Reusable cups
  • Reusable tableware
  • Smoking not allowed
  • Some LED lighting used
  • Waste recycling policy

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • LCD TV with digital channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle

More

  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are available for GBP 15.0 per day

Property payment types

Important information

Optional extras

  • Fee for full breakfast: approximately GBP 13.00 to 16.95 for adults, and GBP 8.00 to 9 for children
  • Uncovered self parking fee: GBP 7.50 per day
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Crib (infant bed) fee: GBP 15.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Some water is reused through a grey water recycling system
Safety features at this property include a fire extinguisher

We should mention

Pool access available from 6:30 AM to 8:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Frequently asked questions

Does DoubleTree by Hilton Stoke on Trent have a pool?

Yes, this property has an indoor pool. Pool access is from 6:30 AM–8:00 PM.

Is DoubleTree by Hilton Stoke on Trent pet-friendly?

No, only service animals are welcome at the property.

How much is parking?

Self parking is available for GBP 7.50 per day.

What time is check-in at DoubleTree by Hilton Stoke on Trent?

Check-in start time: 3:00 PM; Check-in end time: anytime. A fee applies for early check-in (subject to availability).

What time is check-out at DoubleTree by Hilton Stoke on Trent?

Check-out is at 11 AM. Late check-out is available for a fee (subject to availability).

Where is DoubleTree by Hilton Stoke on Trent located?

Situated in Stoke-on-Trent, this hotel is within 1 mi (2 km) of Waterworld, Mitchell Arts Centre, and The Potteries Museum and Art Gallery. Potteries Shopping Centre and Regent Theatre are also within 1 mi (2 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

DoubleTree by Hilton Stoke on Trent Reviews

8.6

Excellent

9.2

Cleanliness

8.6

Amenities

9.0

Staff & service

8.8

Property conditions & facilities
Rating 10 - Excellent. 567 out of 1001 reviews
Rating 8 - Good. 247 out of 1001 reviews
Rating 6 - Okay. 102 out of 1001 reviews
Rating 4 - Poor. 49 out of 1001 reviews
Rating 2 - Terrible. 36 out of 1001 reviews

Reviews

Verified

10/10 Excellent

Laura

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room, helpful staff, good option of facilities on site. Even when busy with weddings the hotel was well maintained.
Stayed 2 nights in May 2026
Verified

10/10 Excellent

Olayinka Monsurat

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were really helpful and do listen
Stayed 4 nights in May 2026
Verified

8/10 Good

Adrian

Liked: Cleanliness, staff & service, property conditions & facilities
You have to go looking for staff, reception desk and bar, all good when you find them. More light in the rooms is needed, controlled by the main switch, over the dresser and the main floor area.
Stayed 2 nights in Jun 2026
Verified

10/10 Excellent

Amber

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were very friendly and helpful. We really enjoyed our short stay.
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Jenny

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely service, room was beautiful and the beds very comfortable. The restaurant and swimming pool were great too.
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent professional staff and all helpful.
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, good facilities, nice atmosphere.
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Samantha

Liked: Cleanliness, staff & service, amenities
Lovely big hotel room
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Alex

Liked: Cleanliness, property conditions & facilities
Spotless and very friendly staff
Stayed 1 night in Feb 2026
Verified

6/10 Okay

liam

Liked: Staff & service, amenities, property conditions & facilities
Disliked: Cleanliness
Hotel was nice bed was really hard so i did not sleep breakfast was really nice
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Sebastian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely and delicious breakfast! Clean rooms. On arrival the lady at the desk,Anca was very welcoming and helpful. A great experience! Highly recommend!!
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Kimberlee

Liked: Cleanliness
Comfy room with extra pillows on the bed was wonderful. Nice toiletries provided and I especially appreciated conditioner for hair.
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Sat

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed at the DoubleTree by Hilton Stoke on Trent and couldn’t fault it. Check-in was spot on—friendly, genuine, and brilliant with our kids (colouring pack + cookies went down a treat). Room was spacious with sofa beds already set up, which made life easy straight away. Breakfast was excellent—loads of choice and constantly topped up. Just book ahead as it gets busy. Great for families. Would definitely stay again.
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Susana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent room, clean, quiet and comfortable. Breakfast was lovely and had a very good variety.
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Ruth

Liked: Cleanliness, amenities, property conditions & facilities
Staff were friendly and helpful, hotel was well presented and comfortable
Stayed 1 night in Dec 2025
Verified

8/10 Good

Georgia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quick and easy check in. Family room was spacious but VERY warm and it was only March. We were provided with a fan for the room so that was useful.
Stayed 2 nights in Mar 2026
Verified

8/10 Good

Lewis

Liked: Cleanliness, property conditions & facilities
Clean and good beds pleasant staff
Stayed 1 night in Dec 2025
Verified

8/10 Good

Kim

Liked: Cleanliness, amenities, property conditions & facilities
Smooth check in , loverly food in bar , Hugh queen x 2 bed room , spotless Duvets could have been warmer Over all loverly hotel
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

hakan

Liked: Cleanliness, staff & service, amenities
Clean room, nice staff Cocktails from bar need a little more work Apart from that everything was excellent
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great lovely clean hotel great location
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

Will

Liked: Cleanliness, staff & service, amenities
The room was perfect
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Kit Yee Josephine

Liked: Cleanliness, amenities, property conditions & facilities
We have a fantastic time here. Swimming pool is brilliant and changing area is clean.
Stayed 1 night in Dec 2025
Verified

4/10 Poor

Prashant

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Room was nice and clean with friendly staff but food in restaurant is terrible.Burnt bun in kids burger ,wrong items delivered.too much hassle for dinner not worth it
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, amenities
Clean room. Friendly helpful staff. Great amenities.
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

K

Liked: Cleanliness, staff & service, amenities
Clean and friendly reception. I love BF! Even though food is same as other hotel BF, it was much better than others.i would like to come back again.
Stayed 2 nights in Jan 2026