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DoubleTree by Hilton Stoke on Trent

4.0 star property
Edwardian hotel with a 24-hour fitness center and a sauna

Choose dates to view prices

Photo gallery for DoubleTree by Hilton Stoke on Trent

Bar (on property)
Lobby
Outdoor wedding area
Indoor pool, open 6:30 AM to 8:00 PM, sun loungers
Deluxe Room, 1 King Bed | 1 bedroom, in-room safe, desk, laptop workspace
Located near the train station, this hotel welcomes travelers with a coffee shop, garden, and bar. Guests unwind in the sauna or steam room with property-wide WiFi. The restaurant serves daily breakfast, and the staff impresses visitors with attentive service.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • Parking available

Room options

Available filters for rooms
Showing 8 of 8 rooms

View all photos for Room, 1 King Bed, Accessible

Room, 1 King Bed, Accessible | 1 bedroom, in-room safe, desk, laptop workspace

Room, 1 King Bed, Accessible

9.0 out of 10
Wonderful
(6 reviews)

Highlights

Heating
LCD TV
Separate bedroom
Private bathroom
Hair dryer
Eco-friendly toiletries
Coffee/tea maker
Electric kettle
  • 9 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed | 1 bedroom, in-room safe, desk, laptop workspace

Deluxe Room, 1 King Bed

8.8 out of 10
Excellent
(3 reviews)

Highlights

Heating
LCD TV
Separate bedroom
Hair dryer
Private bathroom
Eco-friendly toiletries
Bathrobes
Coffee/tea maker
  • 9 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Family Room, 1 King Bed with Sofa bed

Family Room, 1 King Bed with Sofa bed | 1 bedroom, in-room safe, desk, laptop workspace

Family Room, 1 King Bed with Sofa bed

10.0 out of 10
Exceptional
(6 reviews)

Highlights

Heating
LCD TV
Sofa bed - queen
Separate bedroom
Hair dryer
Private bathroom
Eco-friendly toiletries
Bathrobes
  • 9 sq m
  • Sleeps 6
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed

Room, 1 King Bed | 1 bedroom, in-room safe, desk, laptop workspace

Room, 1 King Bed

8.8 out of 10
Excellent
(15 reviews)

Highlights

Heating
LCD TV
Separate bedroom
Hair dryer
Private bathroom
Eco-friendly toiletries
Bathrobes
Coffee/tea maker
  • 9 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed

Junior Suite, 1 King Bed | 1 bedroom, in-room safe, desk, laptop workspace

Junior Suite, 1 King Bed

Highlights

Heating
LCD TV
Sofa bed - queen
Separate bedroom
Hair dryer
Private bathroom
Eco-friendly toiletries
Bathrobes
  • 9 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed with Sofa bed

Room, 1 King Bed with Sofa bed | 1 bedroom, in-room safe, desk, laptop workspace

Room, 1 King Bed with Sofa bed

7.8 out of 10
Good
(12 reviews)

Highlights

Heating
LCD TV
Sofa bed - queen
Separate bedroom
Hair dryer
Private bathroom
Eco-friendly toiletries
Bathrobes
  • 9 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Deluxe Room, 1 Queen Bed with Sofa bed

Deluxe Room, 1 Queen Bed with Sofa bed | 1 bedroom, in-room safe, desk, laptop workspace

Deluxe Room, 1 Queen Bed with Sofa bed

Highlights

Heating
LCD TV
Separate bedroom
Hair dryer
Private bathroom
Eco-friendly toiletries
Bathrobes
Coffee/tea maker
  • 9 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Sofa Bed

View all photos for Room, 2 Queen Beds

Room, 2 Queen Beds | 1 bedroom, in-room safe, desk, laptop workspace

Room, 2 Queen Beds

8.6 out of 10
Excellent
(53 reviews)

Highlights

Heating
LCD TV
Separate bedroom
Private bathroom
Hair dryer
Eco-friendly toiletries
Coffee/tea maker
Electric kettle
  • 9 sq m
  • Sleeps 4
  • 2 Queen Beds

About the neighborhood

Map
Etruria Hall Festival Way, Stoke-on-Trent, England, ST1 5BQ

What's nearby

  • Waterworld - 2 min walk - 0.1 miles
  • The Potteries Museum and Art Gallery - 15 min walk - 0.8 miles
  • Regent Theatre - 18 min walk - 1.0 mile
  • Victoria Hall - 20 min walk - 1.1 miles
  • Staffordshire University - 2 min drive - 1.5 miles

Getting around

  • Stoke-On-Trent Station - 7 min drive
  • Manchester Airport (MAN) - 44 min drive

Restaurants

  • ‪McDonald's - ‬4 min walk
  • ‪Brindley Farm - Dining & Carvery - ‬10 min walk
  • ‪M&S Café - ‬4 min drive
  • ‪KFC - ‬12 min walk
  • ‪Toby Carvery - ‬6 min walk

About this property

DoubleTree by Hilton Stoke on Trent

Upscale hotel near a train station
A coffee shop/cafe, a garden, and a bar are just a few of the amenities provided at DoubleTree by Hilton Stoke on Trent. For some rest and relaxation, visit the sauna or the steam room. Free in-room WiFi is available to all guests, along with a 24-hour gym and a business center.
You'll also enjoy perks such as:
  • An indoor pool along with sun loungers
  • Full breakfast (surcharge), self parking (surcharge), and an electric car charging station
  • Express check-out, express check-in, and meeting rooms
  • Coworking spaces, concierge services, and a banquet hall
  • Guest reviews speak highly of the breakfast, pool, and helpful staff
Room features
All 147 rooms include comforts such as 24-hour room service and laptop-friendly workspaces, as well as thoughtful touches like late night room service and free WiFi. Guest reviews say good things about the comfortable rooms at the property.
More amenities include:
  • LED light bulbs and eco-friendly cleaning products
  • Bathrooms with eco-friendly toiletries and showers
  • LCD TVs with cable channels
  • Electric kettles, heating, and daily housekeeping

Similar properties

Lobby sitting area

Hilton Garden Inn Stoke on Trent

  • Pet friendly
  • Free WiFi
  • Restaurant
  • Air conditioning
8.8 out of 10, Excellent, 603 reviews
Hilton Garden Inn Stoke on Trent

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Uncovered self parking on site (GBP 7.50 per day)
  • RV/bus/truck parking (surcharge) on site
  • Wheelchair-accessible parking available

Food and drink

  • Full breakfast available for a fee 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends; GBP 15 to 16.95 for adults and GBP 8 to 9 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Things to do

  • 24-hour gym
  • Indoor pool
  • Sauna
  • Steam room

Family friendly

  • Indoor pool

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Housekeeping (daily)
  • Wedding services

Business services

  • 11 meeting rooms
  • Business center
  • Conference center (129,805 square feet of space)
  • Coworking space

Outdoors

  • Garden
  • Pool loungers
  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Elevator
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 100% renewable energy
  • 4 floors
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 1768
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Edwardian architecture
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • LCD TV with digital channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle

More

  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are available for GBP 15.0 per day

Property payment types

Important information

Optional extras

  • Fee for full breakfast: approximately GBP 15.00 to 16.95 for adults, and GBP 8.00 to 9 for children
  • Uncovered self parking fee: GBP 7.50 per day
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Crib (infant bed) fee: GBP 15.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property uses a grey water recycling system

We should mention

Pool access available from 6:30 AM to 8:00 PM
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Best Western Plus Stoke-on-Trent Moat House Hotel
Best Western Plus Hanley Moat House Hotel
Best Western Plus Stoke-on-Trent Moat House
Best Western Plus Stoke-on-Trent Hanley Moat House
Best Western Plus Hanley Moat House
Best Western Plus Stoke on Trent City Centre Moat House
Best Western Plus Stoke on Trent Moat House
Best Western Plus Hanley Moat House Hotel
Best Western Plus Stoke-on-Trent Hanley Moat House
Best Western Plus Hanley Moat House
Hotel Best Western Plus Stoke-on-Trent Hanley Moat House Hotel
Best Western Plus Stoke on Trent Hanley Moat House Hotel
Best Western Plus Stoke on Trent Moat House
Best Western Plus Stoke on Trent City Centre Moat House
Best Plus Hanley Moat House
DoubleTree by Hilton Stoke on Trent Hotel
DoubleTree by Hilton Stoke on Trent Stoke-on-Trent
DoubleTree by Hilton Stoke on Trent Hotel Stoke-on-Trent
Best Western Plus Stoke on Trent Hanley Moat House Hotel

Frequently asked questions

Does DoubleTree by Hilton Stoke on Trent have a pool?

Yes, this property has an indoor pool. Pool access is from 6:30 AM–8:00 PM.

Is DoubleTree by Hilton Stoke on Trent pet-friendly?

No, only service animals are welcome at the property.

How much is parking at DoubleTree by Hilton Stoke on Trent?

Self parking is available for GBP 7.50 per day.

What time is check-in at DoubleTree by Hilton Stoke on Trent?

Check-in start time: 3:00 PM; Check-in end time: anytime. A fee applies for early check-in (subject to availability).

What time is check-out at DoubleTree by Hilton Stoke on Trent?

Check-out is at 11 AM. Late check-out is available for a fee (subject to availability).

Where is DoubleTree by Hilton Stoke on Trent located?

Situated in Stoke-on-Trent, this hotel is within 1 mi (2 km) of Waterworld, The Potteries Museum and Art Gallery, and Potteries Shopping Centre. Regent Theatre and Victoria Hall are also within 1 mi (2 km).

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Reviews

DoubleTree by Hilton Stoke on Trent Reviews

8.6

Excellent

9.0

Cleanliness

6.0

Location

8.8

Staff & service

8.4

Eco-friendliness

8.6

Property conditions & facilities
Rating 10 - Excellent. 543 out of 1013 reviews
Rating 8 - Good. 275 out of 1013 reviews
Rating 6 - Okay. 110 out of 1013 reviews
Rating 4 - Poor. 49 out of 1013 reviews
Rating 2 - Terrible. 36 out of 1013 reviews

Reviews

10/10 Excellent

Sanjai

Liked: Cleanliness, staff & service, property conditions & facilities
Nice bedrooms and modern bathroom. Breakfast was of a good standard
Stayed 1 night in Sep 2025

10/10 Excellent

Elizabeth

Liked: Amenities
Nice staff
Stayed 1 night in Sep 2025

10/10 Excellent

Folasade

Liked: Cleanliness, amenities, property conditions & facilities
Lovely hotel, friendly staff, good food in a great location.
Stayed 3 nights in May 2025

6/10 Okay

Jennifer

Liked: Staff & service, amenities
Disliked: Cleanliness
Bedroom window was broken meaning the room was very cold, room didn’t feel very clean as bedding had hairs on it, staff all very pleasant and public areas very clean and welcoming
Stayed 1 night in Sep 2025

10/10 Excellent

Kimberlee

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed the indoor pool!
Stayed 4 nights in Jul 2025

10/10 Excellent

joanne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel, friendly staff, good value
Stayed 2 nights in May 2025

8/10 Good

Gavin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely staff

The staff were really friendly and helpful and the room clean and spacious. Lack of A/C in the heat was the only downside but fans were provided
Stayed 2 nights in Jul 2025

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location. Reasonable price. Spacious room.
Stayed 1 night in Jun 2025

10/10 Excellent

Adam

Liked: Cleanliness, staff & service, property conditions & facilities
Great option. Parking was plentiful & secure though we did get charged £5 because we didn’t book directly with the hotel.
Stayed 1 night in Jun 2025

10/10 Excellent

mireille

Liked: Amenities
Good
Stayed 1 night in Jun 2025

6/10 Okay

Alma

I wish the property have an air conditioner as it was very warm
Stayed 2 nights in Jul 2025

10/10 Excellent

Kelly

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The cleanliness of the hotel was excellent. One of our group had several allergies and everything was so well organised for her food with lots of options. Particularly at breakfast with Kelly who really looked after us thank you :)
Stayed 1 night in May 2025

10/10 Excellent

Victoria

Liked: Cleanliness, amenities, property conditions & facilities
The room was very comfortable. On arrival the receptionist provided a delicious warm cookie which was a lovely surprise after a long journey
Stayed 1 night in May 2025

4/10 Poor

Sadaqat

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Great grounds/location for our visit biggest let down was the fact there as no AC my self and my family barely slept as it was too warm, there was never any one on the reception desk and i went past a number of times
Stayed 1 night in Jun 2025

10/10 Excellent

Nicholas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel and staff

Lovely hotel, and super friendly and helpful staff. All the staff went out of their way to make our stay very enjoyable. Particular thanks to Jane, Geogia and Anca who were very helpful, friendly and professional. There were several other staff who were equally good, but I can't remember all the names. Our first time here, but we will definitely come again!
Stayed 2 nights in May 2025

4/10 Poor

Verified traveler

Liked: Cleanliness, property conditions & facilities
Disliked: Room comfort
The rooms are too hot to sleep. Aircon unit only does heat
Stayed 2 nights in Jul 2025

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

One night stay

One night stay - very comfortable hotel with excellent facilities- lovely room - great dining options
Stayed 1 night in Feb 2025

10/10 Excellent

Yingfei

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and staff is very friendly
Stayed 1 night in Dec 2024

10/10 Excellent

Jill

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice stay in good quality hotel
Stayed 1 night in Oct 2024

10/10 Excellent

Frederick

The young waiter in the restaurant couldn’t have been more helpful on both nights. The room was a bit tired though with a ripped chair and a shower handle that would fall off when turned.
Stayed 2 nights in May 2025

10/10 Excellent

JAS

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ideal for our stop over. Good location, Staff and facilities were very good.
Stayed 1 night in Oct 2024

10/10 Excellent

lee

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Double tree stoke

Staff were amazing polite and helpful, great venue Food and bar staff very good, only gripe breakfast could have been hotter.
Stayed 1 night in Feb 2025

10/10 Excellent

Teck Guan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel Next to water park Parking easy
Stayed 1 night in Oct 2024

8/10 Good

Stuart

Liked: Amenities, property conditions & facilities
Really nice hotel, large bar and dining area with plenty of seating. Car parking plenty as well. Staff were polite and friendly. Pool area was nice, with steam room and sauna. Free padlock for the lockers from the pool reception. Food was really nice and plenty full, portions sizes were good even the kids meals. Breakfast was nice with food variety. Rooms were spacious and beds comfortable, bathroom on the small side but ok. The only issues we had was the cleanliness of the cutlery, there was still residue of food on the folks and knifes and had to ask staff to change our cutlery, this was also noted withing the cutlery tub at breakfast. Overall good experience.
Stayed 1 night in Jun 2025

10/10 Excellent

Larry

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
the staff were friendly, extremely helpful and very polite. The room we were in had everything we require. A very relaxing hotel.
Stayed 1 night in Jan 2025

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