Ratings based on 584 Verified Reviews
3.6 Room cleanliness
3.6 Service & staff
3.5 Room comfort
3.3 Hotel condition
AARP Travel Center Verified Reviews
by A verified traveler
Posted Apr 15, 2024 on Expedia
Thank you to the amazing staff I had an awesome stay and would definitely book again
by A verified traveler
Posted Mar 25, 2024 on Expedia
by A verified traveler
Posted Mar 5, 2024 on Expedia
Room was not set up for 2nd night no coffee trash not dumped no new towels
Comment from Hotel Management
Mar 20, 2024 by Manager, Hotel Management
Dear [Guest's Name],Thank you for choosing to stay with us at Econo Lodge Inn and Suites. We greatly appreciate your feedback and are glad to hear that you enjoyed your overall experience.However, we sincerely apologize for the oversight regarding the setup of your room for your second night. It is our priority to ensure that each guest has a comfortable and enjoyable stay, and we regret any inconvenience caused by the lack of coffee, unemptied trash, and absence of fresh towels.Please rest assured that we have addressed these concerns with our housekeeping team to prevent similar issues from occurring in the future. Your feedback is invaluable to us as it helps us improve our services and provide a better experience for all our guests.We truly value your patronage and hope to have the opportunity to welcome you back for a flawless stay in the near future. If there is anything else we can do to make your next visit more enjoyable, please do not hesitate to let us know.Thank you again for your feedback and for choosing Econo Lodge Inn and Suites.Warm regards,
by A verified traveler
Posted Jan 21, 2024 on Expedia
This is one the good places to stay if you visit Lodi Ca Great hotel and clean rooms. Staff service unique like no others.
Comment from Hotel Management
Feb 14, 2024 by Manager, Hotel Management
Dear Mario,Thank you for choosing to stay at the Econo Lodge Inn and Suites Wine Country Lodi. We appreciate you taking the time out of your day to share your feedback with us. We are glade you found our rooms cleans and staff unique. Should your plans find you in Lodi in the future, we look forward to welcoming you back again.
by A verified traveler
Posted Jan 9, 2024 on Expedia
Comment from Hotel Management
Jan 18, 2024 by Manager, Hotel Management
Dear Terrence,Thank you for choosing Econo Lodge Inn and Suites for your recent stay! We are thrilled to hear that you enjoyed your time with us. Your satisfaction is our top priority, and we appreciate your positive feedback.We look forward to welcoming you back for another great stay in the future. If there's anything specific you loved about your experience or if you have any preferences for your next visit, please feel free to share them with us. We're here to make your future stays just as enjoyable.Once again, thank you for choosing us, and we can't wait to have you back!Best regards,Econo Lodge Inn and Suites Wine Country Lodi Management
by A verified traveler
Posted Jan 8, 2024 on Expedia
The prices are fairly decent for a nights stay. The room I had was nice, nicer than it was when I stayed over two years ago. I don't have an issue with a staff member,I believe he is the Manager. His work ethics SUCK! He was rude and harassed me about wither or not the person who was with me was staying or not. I told him several times that it was only me and my dog staying. There wasn't any mention of a $60 deposit before I booked and prepaid. Then upon leaving the lobby, he asked me again more rudely this time if the other person was staying and once again I said no sir it's just me. I get out the door and start heading towards my room he comes out the door and yells at me that my guest cannot go with me to my room. Excuse me, but when can a guest (especially one who was there just to help me with my luggage and make sure I got to my room safely because I was beyond exhausted and not feeling well not allowed to come visit me) He wasn't staying. Then he says you didn't say you had a dog that's $20 more dollars. I looked at him and said not only did I not mention it twice that I have a dog,but he was in there both times I was in there and he's a service animal you cannot charge me for him. I don't think his attitude and rudeness towards me was right in any way. I didnt do anything wrong to be treated that way. Did I get treated like that because I had no make up on to hide the paleness of my skin or the fact that I don't have any eyebrows or any teeth, all due to an illness?
Comment from Hotel Management
Jan 18, 2024 by Manager, Hotel Management
Dear valued guest,Thank you for taking the time to share your feedback. We appreciate your positive comments about the room and the improvements since your last visit. We sincerely apologize for any inconvenience caused by the misunderstanding regarding the deposit and additional charges.Our goal is to provide exceptional service to all our guests, and we are truly sorry to hear about your experience with our staff member. This behavior does not align with our standards, and we will address the matter promptly to ensure it doesn't happen again in the future.We understand the importance of clear communication and the need for a welcoming atmosphere. Rest assured, your concerns will be thoroughly investigated, and appropriate measures will be taken.We value your business and hope you consider giving us another chance to provide you with a more positive experience in the future. If you have any further concerns or if there's anything we can do to make it right, please feel free to reach out to us directly.Thank you for bringing this to our attention.Sincerely,Econo Lodge Inn and Suites Wine Country Lodi Management
by A verified traveler
Posted Jan 2, 2024 on Hotels
Comment from Hotel Management
Jan 18, 2024 by Manager, Hotel Management
Dear Teresa,Thank you for choosing Econo Lodge Inn and Suites for your recent stay! We are thrilled to hear that you enjoyed your time with us. Your satisfaction is our top priority, and we appreciate your positive feedback.We look forward to welcoming you back for another great stay in the future. If there's anything specific you loved about your experience or if you have any preferences for your next visit, please feel free to share them with us. We're here to make your future stays just as enjoyable.Once again, thank you for choosing us, and we can't wait to have you back!Best regards,Econo Lodge Inn and Suites Wine Country Lodi Management
by A verified traveler
Posted Dec 30, 2023 on Hotels
Comment from Hotel Management
Jan 18, 2024 by Manager, Hotel Management
Dear Syimyk,Thank you for taking the time to share your feedback about your recent stay at Econo Lodge Inn and Suites Wine Country Lodi. We sincerely apologize that your experience did not meet your expectations, and we appreciate your honesty in bringing this to our attention.Your feedback is invaluable to us as we continuously strive to improve our services. We would like to assure you that we are taking immediate steps to address the issues you encountered to ensure a more positive experience for our future guests.We understand that your recent stay may not have been as enjoyable as we would have liked, and we genuinely regret any inconvenience caused. Despite this, we would like to express our gratitude for choosing our hotel, and we hope you consider giving us another opportunity to provide you with the excellent service and comfort you deserve.Please feel free to reach out to us directly if you have any specific concerns or if there's anything we can do to make amends for your previous stay. We would love the chance to make it right and welcome you back for a much-improved experience in the future.Thank you for your understanding, and we look forward to the possibility of hosting you again.Warm regards,Econo Lodge Inn and Suites Wine Country Lodi Management
by A verified traveler
Posted Dec 30, 2023 on Hotels
Comment from Hotel Management
Jan 18, 2024 by Manager, Hotel Management
Dear Wen,Thank you for choosing Econo Lodge Inn and Suites for your recent stay! We are thrilled to hear that you enjoyed your time with us. Your satisfaction is our top priority, and we appreciate your positive feedback.We look forward to welcoming you back for another great stay in the future. If there's anything specific you loved about your experience or if you have any preferences for your next visit, please feel free to share them with us. We're here to make your future stays just as enjoyable.Once again, thank you for choosing us, and we can't wait to have you back!Best regards,Econo Lodge Inn and Suites Wine Country Lodi Management
by A verified traveler
Posted Dec 23, 2023 on Expedia
It was ok
Comment from Hotel Management
Jan 18, 2024 by Manager, Hotel Management
Dear William,Thank you for taking the time to share your feedback about your recent stay at Econo Lodge Inn and Suites Wine Country Lodi. We sincerely apologize that your experience did not meet your expectations, and we appreciate your honesty in bringing this to our attention.Your feedback is invaluable to us as we continuously strive to improve our services. We would like to assure you that we are taking immediate steps to address the issues you encountered to ensure a more positive experience for our future guests.We understand that your recent stay may not have been as enjoyable as we would have liked, and we genuinely regret any inconvenience caused. Despite this, we would like to express our gratitude for choosing our hotel, and we hope you consider giving us another opportunity to provide you with the excellent service and comfort you deserve.Please feel free to reach out to us directly if you have any specific concerns or if there's anything we can do to make amends for your previous stay. We would love the chance to make it right and welcome you back for a much-improved experience in the future.Thank you for your understanding, and we look forward to the possibility of hosting you again.Warm regards,Econo Lodge Inn and Suites Wine Country Lodi Management