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Novotel Stevenage

4.0 star property
Hotel in Stevenage with a 24-hour front desk and a restaurant

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Photo gallery for Novotel Stevenage

Minibar, in-room safe, desk, iron/ironing board
Meeting facility
Breakfast, lunch, dinner served; international cuisine
Minibar, in-room safe, desk, iron/ironing board
Exterior

Reviews

8.0 out of 10
Very good

Popular amenities

  • Pet friendly
  • Air conditioning
  • Breakfast available
  • Bar
  • 24/7 front desk
  • Room service

Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Superior Room, 1 Queen Bed (Premium)

Minibar, in-room safe, desk, iron/ironing board

Superior Room, 1 Queen Bed (Premium)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
TV
Sofa bed - double
Shower/tub combination
Hair dryer
Eco-friendly toiletries
  • 25 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Twin Room, 2 Twin Beds (Premium)

Combined shower/tub, eco-friendly toiletries, hair dryer, towels

Superior Twin Room, 2 Twin Beds (Premium)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
TV
Sofa bed - double
Shower/tub combination
Hair dryer
Eco-friendly toiletries
  • 25 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Superior Room, 1 Queen Bed with Sofa bed (Premium)

Minibar, in-room safe, desk, iron/ironing board

Superior Room, 1 Queen Bed with Sofa bed (Premium)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
TV
Sofa bed - double
Shower/tub combination
Hair dryer
Eco-friendly toiletries
  • 25 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

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Exterior

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About the neighborhood

Map
Knebworth Park, Stevenage, England, SG1 2AX

What's nearby

  • Knebworth Country Park - 1 min walk - 0.1 miles
  • Lamex Stadium - 15 min walk - 0.8 miles
  • Gordon Craig Theatre - 4 min drive - 2.4 miles
  • Knebworth House - 5 min drive - 2.7 miles
  • Hatfield House - 12 min drive - 10.3 miles

Getting around

  • Stevenage (XVJ-Stevenage Train Station) - 3 min drive
  • Luton Airport (LTN) - 20 min drive

Restaurants

  • ‪Stevenage Leisure Park - ‬3 min drive
  • ‪McDonald's - ‬3 min drive
  • ‪McDonald's - ‬2 min drive
  • ‪Wagamama Stevenage - ‬2 min drive
  • ‪The Our Mutual Friend - ‬2 min drive

About this property

Novotel Stevenage

Upscale hotel near the airport
You can look forward to a terrace, a garden, and a playground at Novotel Stevenage. The on-site international cuisine restaurant, Elements, offers breakfast, lunch, dinner, light fare, and kids' meals. In addition to a library and dry cleaning/laundry services, guests can connect to free in-room WiFi.
Other perks at this hotel include:
  • Free self parking
  • Buffet breakfast (surcharge), express check-out, and express check-in
  • Multilingual staff, coffee/tea in the lobby, and a 24-hour front desk
Room features
All 102 rooms offer comforts such as 24-hour room service and air conditioning, as well as perks like free WiFi and safes.
Other amenities include:
  • Recycling, LED light bulbs, and eco-friendly cleaning products
  • Bathrooms with eco-friendly toiletries and shower/tub combinations
  • TVs with digital channels
  • Free infant beds, coffee/tea makers, and daily housekeeping

Languages

Dutch, English, French, Hungarian, Italian, Polish, Romanian, Russian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi; wired internet (GBP 13 per 24-hour period)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 9:00 AM on weekdays and 8:00 AM to 10:00 AM on weekends; GBP 10 per person
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Elements
  • Hotel Bar

Things to do

  • Library
  • Playground

Family friendly

  • In-room crib
  • In-room sofa bed
  • Laundry facilities
  • Playground
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • 4,865 square feet of conference space
  • Meeting rooms

Outdoors

  • Garden
  • Picnic area
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking

More

  • 1 building
  • 3 floors
  • Annual offsets purchased for at least 10% of carbon footprint
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 1988
  • Comprehensive recycling policy
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Double sofa bed
  • Free crib

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • TV with digital channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free local calls
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 2:00 PM
Contactless check-in available
Express check-in available

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The property is closed between December 8 and March 31.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of GBP 20 per accommodation, per night, plus a deposit of GBP 20.00 per night
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately GBP 10 per person
  • Fee for in-room wired internet: GBP 13.00 per 24-hour period (rates may vary)
  • Pet deposit: GBP 20.00 per night
  • Pet fee: GBP 20 per accommodation, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property uses a grey water recycling system
Safety features at this property include a fire extinguisher, a smoke detector, and window guards
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Property Registration Number GB190586090

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Novotel Hotel Stevenage
Novotel Stevenage
Stevenage Novotel
Novotel Stevenage Hotel Stevenage
Novotel Stevenage Hotel
Novotel Stevenage Hotel
Novotel Stevenage Stevenage
Novotel Stevenage Hotel Stevenage

Frequently asked questions

Is Novotel Stevenage pet-friendly?

Yes, pets are allowed at this property. There's a deposit of GBP 20.00 per night and a fee of GBP 20 per accommodation, per night. Service animals are exempt from fees.

How much is parking at Novotel Stevenage?

Self parking is free at this property.

What time is check-in at Novotel Stevenage?

Check-in start time: 3:00 PM; Check-in end time: 2:00 PM.

What time is check-out at Novotel Stevenage?

Check-out is at 11 AM.

Where is Novotel Stevenage located?

Situated near the airport, this hotel is within a 15-minute walk of Knebworth Country Park and Lamex Stadium. Gordon Craig Theatre and Knebworth House are also within 2 mi (3 km). Stevenage (XVJ-Stevenage Train Station) is 28 minutes by foot and Stevenage Station is 29 minutes.

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Novotel Stevenage Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 286 out of 796 reviews
Rating 8 - Good. 305 out of 796 reviews
Rating 6 - Okay. 116 out of 796 reviews
Rating 4 - Poor. 63 out of 796 reviews
Rating 2 - Terrible. 26 out of 796 reviews

8.2/10

Cleanliness

8.2/10

Staff & service

7.4/10

Amenities

8.0/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice Experience

Very good stay, would recommend
Stayed 2 nights in Aug 2022

8/10 Good

Ali

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location, nice, tidy and quiet. Perfect to have a rest.
Stayed 1 night in Aug 2022

8/10 Good

john

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
just handy to the motorway
Stayed 1 night in Sep 2022

6/10 Okay

Mark

Disliked: Cleanliness, staff & service
The room was nice clean but the stay was let down by the food and restaurant tables full of dirty plates food breakfast was cold and had hairs in it and lack of choice and staff wasn’t very polite
Stayed 1 night in Sep 2022

8/10 Good

karen

Liked: Room comfort

Novotel near Knebworth

Really comfortable beds. Dogs accepted . Easy check in . Food ok nothing special. Not very hygienic outside - tables never cleaned. Busy in mornings and so breakfast was running out.
Stayed 1 night in Jul 2022

8/10 Good

Jenny

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very nice

Plenty of parking spaces when I arrived in the late afternoon. Check in went smoothly. Spacious and clean room. No room service.
Stayed 3 nights in Jul 2022

6/10 Okay

Jayne

Disliked: Property conditions & facilities

Family wedding

Carpet in the room was stained and rucked up.
Stayed 1 night in May 2022

8/10 Good

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not enough staff at breakfast
Stayed 1 night in May 2022

8/10 Good

Madeleine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Check in was excellent. Instructions are needed for breakfast if no-one around as 1st time we didn't, and others know what to do. We were near very noisy clients until early hours so maybe reminders needed to be quiet. Our room overlooked a grassy area where it was delightful to see rabbits 🐇 running around.
Stayed 3 nights in Jul 2022

6/10 Okay

Andrew

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities

Terrible

Stay was unexpected hotel room was dirty shower worked but water didnt drain away properly overall wouldnt go again
Stayed 1 night in Sep 2022

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

All good

No problems at all
Stayed 1 night in Jun 2022

10/10 Excellent

Bob

Liked: Cleanliness, amenities, property conditions & facilities
1. Broken loo seat - trapped my finger 2. I met 4 members of staff 3 were lovely, 1 was surly - couldn't raise a smile
Stayed 1 night in Jul 2022

4/10 Poor

Rohim

Disliked: Cleanliness
Room was decent but constant loud drone/hum from ventilation system even with air con switched off. Faecal stains on toilet walls and door frame! Sofa was dirty. No waiting staff at Breakfast and no orange juice. Staff allow for guests to smoke around the entrance door
Stayed 1 night in Sep 2022

6/10 Okay

Verified traveler

Disliked: Cleanliness, property conditions & facilities, room comfort

Novotel Stevenage

Stayed twice recently. First time the shower cubicle wasn’t draining (was blocked) and couldn’t send anyone to fix it. Second time the air conditioning was playing up (different room). The general condition of the hotel is appalling for a 4 star hotel, minor signs of damage everywhere, giving the impression that standards have fallen drastically. It is in need of an urgent refit/update. My experiences have put me off wanting to stay there in future.
Stayed 1 night in Sep 2022

8/10 Good

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

Horrible stuff

My problem was with two stuff at check in, they were very rude,as soon as they saw me,they started laughing and giggling. I booked double bed,but they gave me 2 singles,I had to go to reception, to complain before they got they will change it and still very rude
Stayed 1 night in Jun 2022

6/10 Okay

Terry

Liked: Cleanliness, property conditions & facilities, room comfort

Nice clean hotel, let down by a few issues

Room was nice and clean, air con in the room too so was very comfortable, slight problem with the key card reader in the room to turn on the lights, the socket had to be pushed into the wall to get it to work the fact the man on the desk knew this suggests it may of been like this some time? Or is a general problem with a lot of the card readers? this didn’t spoil our stay at all just a minor inconvenience, however the breakfast did spoil it, the food was ok but all seemed a little disorganised, there was no cups to get coffee from the machine despite asking several times, when we did get cups the coffee machine wasn’t working properly and I ended up with half a cup of brown gunk even after trying a different type of coffee so I gave up. To sum up I think general maintenance needs to be improved and more staff are needed at the breakfast area
Stayed 1 night in Jul 2022

8/10 Good

J.A.

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

erg comfortabel

erg mooi ingerichte, ruime kamer, zeer goede bedden en een zitje dat ook echt goed zit. Een klein koelkastje, airco en tot mijn verbazing geen verkeerslawaai (wij zaten aan de achterzijde beneden). Moet je wel de ramen dicht houden. Vriendelijke receptie. top!
Stayed 2 nights in Sep 2022

4/10 Poor

Simon

Stayed 1 night in Sep 2022

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2022

8/10 Good

Murat

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2022

8/10 Good

Elise

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2022

8/10 Good

Antony

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Aug 2022

10/10 Excellent

Nick

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2022

8/10 Good

Gary

Stayed 1 night in Aug 2022

10/10 Excellent

Karen

Stayed 1 night in Aug 2022