Posadas en Sterling

“We experienced multiple cleanliness and maintenance issues, including: * Hair in the shower when we arrived. * The shower drain was clogged, causing water to back up while showering. * The wall around the air conditioner was wet, suggesting a leak or moisture problem. * There was visible deterioration behind the wall/baseboard with exposed debris and damaged materials. * The carpet was stained and appeared dirty. I reported these issues to the hotel, but no one apologized or made a meaningful...