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The Swan Hotel

4.0 star property
A riverside retreat where travelers can enjoy breakfast with a view of nature, connect with WiFi, and experience genuine relaxation by the water

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Photo gallery for The Swan Hotel

View from property - The Swan Hotel (Staines)
Reception - The Swan Hotel (Staines)
Comfort Room | Desk, iron/ironing board, free WiFi, bed sheets - The Swan Hotel (Staines)
Interior - The Swan Hotel (Staines)
View from property - The Swan Hotel (Staines)
The Swan Hotel sits riverside, offering a peaceful setting for breakfast in the garden or terrace. Guests enjoy in-room WiFi, international cuisine at The Swan restaurant, al fresco dining, bar service, and consistently helpful staff.

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Pet friendly
  • Free WiFi
  • Bar
  • Housekeeping

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Cosy Room

Cosy Room | Desk, iron/ironing board, free WiFi, bed sheets

Cosy Room

9.8 out of 10
Exceptional
(18 reviews)
  • 12 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Indulgence Room

Indulgence Room | Desk, iron/ironing board, free WiFi, bed sheets

Indulgence Room

9.8 out of 10
Exceptional
(7 reviews)
  • 22 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Family Double Room

Family Double Room | Desk, iron/ironing board, free WiFi, bed sheets

Family Double Room

  • 20 sq m
  • Sleeps 4
  • 1 Double Bed and 2 Twin Bunk Beds

View all photos for Comfort Room

Comfort Room | Desk, iron/ironing board, free WiFi, bed sheets

Comfort Room

9.8 out of 10
Exceptional
(12 reviews)
  • 15 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

About the neighborhood

Located in Staines, The Swan Hotel is near the airport and on the waterfront. Windsor Castle and Hampton Court Palace are notable landmarks, and some of the area's popular attractions include Thorpe Park and LEGOLAND® Windsor. Royal Botanic Gardens, Kew and Chessington World of Adventures are not to be missed. Take an opportunity to explore the area for water adventures such as fishing. Visit our Staines travel guide
Map
The Hythe, Staines, England, TW18 3JB

What's nearby

  • Thames River
    Thames River
    1 min walk - 0.1 miles
  • Thames Path
    Thames Path
    2 min walk - 0.1 miles
  • Windsor Castle
    Windsor Castle
    23 min drive - 6.5 miles
  • Staines Bridge
    2 min walk - 0.1 miles
  • Eclipse Leisure Centre
    4 min drive - 1.3 miles

Getting around

  • Station A Station
    9 min drive
  • Staines Station
    16 min walk
  • Heathrow Airport (LHR)
    19 min drive

Restaurants

  • Starbucks
    6 min walk
  • Staines Food Court
    11 min walk
  • McDonald's
    8 min walk
  • Costa Coffee
    9 min walk
  • Pret a Manger
    8 min walk

About this property

The Swan Hotel

Upscale hotel near Thames River
You can look forward to free English breakfast, a terrace, and a garden at The Swan Hotel. The on-site international cuisine restaurant, The Swan, offers breakfast, lunch, dinner, and al fresco dining. In addition to a bar, guests can connect to free in-room WiFi.
Additional perks include:
  • Luggage storage, smoke-free premises, and barbecue grills
  • Guest reviews speak highly of the helpful staff
Room features
All guestrooms at The Swan Hotel have comforts such as free WiFi and free bottled water.
More conveniences in all rooms include:
  • Heating and portable fans
  • Bathrooms with shower/tub combinations and free toiletries
  • Electric kettles, daily housekeeping, and desks

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • Free English breakfast available 7:00 AM to 9:00 AM on weekdays and 8:00 AM to 10:00 AM on weekends
  • A bar/lounge
  • A restaurant

Restaurants on site

  • The Swan

Conveniences

  • Limited-hour front desk
  • Luggage storage

Guest services

  • Housekeeping (daily)

Outdoors

  • Barbecue grill
  • Garden
  • On a river
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 2 floors
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • TV

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water

More

  • Desk
  • Heating
  • Iron/ironing board
  • Phone
  • Portable fan

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 9:30 PM
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

The front desk is open daily from 7:30 AM - 9:30 PM
Front desk staffed during limited hours
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

Pets allowed for an extra charge of GBP 25 per pet, per stay
Service animals are welcome, and are exempt from fees
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome

Property payment types

Important information

Optional extras

  • Pet fee: GBP 25 per pet, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher

We should mention

This property does not have elevators

Property is also known as

Swan Hotel Staines
Swan Staines
The Swan Hotel Staines
Swan Hotel London
The Swan Hotel Hotel
The Swan Hotel Staines
The Swan Hotel Hotel Staines

Frequently asked questions

Is The Swan Hotel pet-friendly?

Yes, pets are allowed at this property. There's a fee of GBP 25 per pet, per stay. Service animals are exempt from fees. Some restrictions may apply, so please contact the property for more details.

How much is parking?

This property doesn't offer parking.

What time is check-in at The Swan Hotel?

Check-in start time: 3:00 PM; Check-in end time: 9:30 PM. After-hours check-in is not available.

What time is check-out at The Swan Hotel?

Check-out is at 11:00 AM.

Where is The Swan Hotel located?

Situated on the riverwalk, this hotel is steps from Thames River and 2.1 mi (3.4 km) from Thorpe Park. Staines Bridge and Thames Path are also within 5 minutes. Staines Station is 16 minutes by foot.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

The Swan Hotel Reviews

9.4

Exceptional

9.4

Cleanliness

8.8

Location

9.6

Staff & service

8.8

Property conditions & facilities
Rating 10 - Excellent. 313 out of 441 reviews
Rating 8 - Good. 98 out of 441 reviews
Rating 6 - Okay. 17 out of 441 reviews
Rating 4 - Poor. 8 out of 441 reviews
Rating 2 - Terrible. 5 out of 441 reviews

Reviews

Verified

10/10 Excellent

DAVID

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic room the Indulgence and good breakfast
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay at a lovely hotel , food drink staff all excellent
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Vicki

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was amazing and lovely views .. super helpful staff regarding parking .. lovely breakfast too ❤️
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Megan

Liked: Cleanliness, amenities, property conditions & facilities
very good customer service great food clean room and Amenities
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Debra

Liked: Cleanliness, amenities
The Swan Hotel has a lot of charm and awesome friendly staff.
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Charles

Liked: Cleanliness, amenities, property conditions & facilities
Staff were wonderful and room was comfy. Great Pub and Restaurant to feel homey and welcome
Stayed 1 night in Jan 2026
Verified

8/10 Good

Allan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful hotel, very good room and great breakfast with a variety of good choices.
Stayed 6 nights in Sep 2025
Verified

8/10 Good

Wendy

Liked: Cleanliness, staff & service, amenities
Room was satisfactory, clean. The staff were very friendly and helpful. Lovely location.
Stayed 3 nights in Nov 2025
Verified

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely room overlooking the river. Comfortable bed. Friendly staff. Had a great evening meal and tasty breakfast.
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Absolute gem of a property. Wonderful room, bar and breakfast. Excellent location and superb service from all
Stayed 1 night in Oct 2025
Verified

8/10 Good

Shelley

Liked: Staff & service, property conditions & facilities
Great location staff was very helpful I would definitely recommend it to friends great location
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

Mathias

Liked: Cleanliness, staff & service, property conditions & facilities
The lake and views were great!
Stayed 1 night in Jul 2025
Verified

10/10 Excellent

Paula

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely property in a great location by the river. The room was lovely with great facilities. The bar and restaurant was great and so were all the staff.
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

Christine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love this hotel! Always great, friendly service. Excellent breakfast, good restaurant and pub, and lovely sitting by the river.
Stayed 2 nights in Jun 2025
Verified

10/10 Excellent

Christine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super friendly staff.
Stayed 1 night in Jun 2025
Verified

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location and very friendly helpful staff
Stayed 1 night in Nov 2024
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Visit

Lovely location with friendly helpful staff
Stayed 1 night in Jun 2025
Verified

10/10 Excellent

Einar

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent!

Clean, cosy, friendly service, great location on the waterfront, and a great breakfast to boot. What’s not to like? :-) Would definitely stay at tye Swan again.
Stayed 2 nights in Sep 2025
Verified

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Wonderful stay

Excellent - fantastic staff, great location, very dog friendly. Great room with a balcony overlooking the Thames. Breakfast was excellent too.
Stayed 1 night in Apr 2025
Verified

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

August Swan

I’d definitely stay there again if I have reason to be near Staines again. Beautiful spot on the river. Not short, but a nice, easy walk to the train station.
Stayed 1 night in Aug 2025
Verified

8/10 Good

Justin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The breakfast was nice and the staff very friendly
Stayed 3 nights in Jul 2024
Verified

10/10 Excellent

Jane

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A thoroughly enjoyable stay: friendly, attentive staff; small but pleasant room; good beer in the bar; nice food at dinner and breakfast. The weather was fabulous during our stay and it was lovely to have the river view from our bedroom and the dining room, and to sit out on the terrace for pre-dinner drinks.
Stayed 1 night in Jun 2025
Verified

10/10 Excellent

James

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic little hotel with superb breakfast and service. Rooms were lovely and very comfortable.
Stayed 2 nights in Oct 2023
Verified

10/10 Excellent

Jack

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
wonderful stay, the perfect place to start or end your trip. So close to Heathrow in a quaint inn on the river. Lovely pub and delicious dining.
Stayed 1 night in Sep 2024
Verified

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was wonderful. We liked everything and would stay here again.
Stayed 2 nights in Sep 2024