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The Swan Hotel

4.0 star property
Riverwalk hotel with free breakfast and a restaurant

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Photo gallery for The Swan Hotel

View from property
Comfort Room | Desk, iron/ironing board, free WiFi, bed sheets
Front of property
Interior
Reception

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar
  • Pet friendly
  • Housekeeping
  • Free WiFi
  • Restaurant

Room options

View all photos for Cosy Room

Cosy Room | Desk, iron/ironing board, free WiFi, bed sheets

Cosy Room

Highlights

Heating
TV
Portable fan
Shower/tub combination
Hair dryer
Private bathroom
Electric kettle
Free bottled water
  • 12 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Indulgence Room

Indulgence Room | Desk, iron/ironing board, free WiFi, bed sheets

Indulgence Room

Highlights

Heating
TV
Portable fan
Shower/tub combination
Hair dryer
Private bathroom
Electric kettle
Free bottled water
  • 22 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Comfort Room

Comfort Room | Desk, iron/ironing board, free WiFi, bed sheets

Comfort Room

Highlights

Heating
TV
Portable fan
Shower/tub combination
Hair dryer
Private bathroom
Electric kettle
Free bottled water
  • 15 sq m
  • Sleeps 2
  • 1 Double Bed

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About the neighborhood

Map
The Hythe, Staines, England, TW18 3JB

What's nearby

  • Staines Bridge - 2 min walk - 0.1 miles
  • Thorpe Park - 5 min drive - 2.6 miles
  • Royal Holloway, University of London - 6 min drive - 3.1 miles
  • Windsor Castle - 13 min drive - 7.4 miles
  • LEGOLAND® Windsor - 15 min drive - 8.8 miles

Getting around

  • Station A Station - 9 min drive
  • Staines Station - 16 min walk
  • Heathrow Airport (LHR) - 19 min drive

Restaurants

  • ‪McDonald's - ‬7 min walk
  • ‪Caffè Nero - ‬7 min walk
  • ‪Costa Coffee - ‬9 min walk
  • ‪Nostrano Lounge - ‬7 min walk
  • ‪Nando's - ‬8 min walk

About this property

The Swan Hotel

Upscale hotel near Thames River
You can look forward to free English breakfast, a terrace, and a garden at The Swan Hotel. The on-site international cuisine restaurant, The Swan, offers breakfast, lunch, dinner, and al fresco dining. In addition to a bar, guests can connect to free in-room WiFi.
Additional perks include:
  • Luggage storage, smoke-free premises, and barbecue grills
  • Guest reviews speak highly of the helpful staff
Room features
All guestrooms at The Swan Hotel have comforts such as free WiFi and free bottled water.
More conveniences in all rooms include:
  • Heating and portable fans
  • Bathrooms with shower/tub combinations and free toiletries
  • Electric kettles, daily housekeeping, and desks

Languages

English, German, Hungarian, Italian, Maltese, Polish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • Free English breakfast available 7:00 AM to 9:00 AM on weekdays and 8:00 AM to 10:00 AM on weekends
  • A bar/lounge
  • A restaurant

Restaurants on site

  • The Swan

Conveniences

  • Limited-hour front desk
  • Luggage storage

Guest services

  • Housekeeping (daily)

Outdoors

  • Barbecue grill
  • Garden
  • On a river
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 2 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • TV

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water

More

  • Desk
  • Heating
  • Iron/ironing board
  • Phone
  • Portable fan

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 9:30 PM
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

The front desk is open daily from 7:30 AM - 9:30 PM
Front desk staffed during limited hours
This property doesn't offer after-hours check-in

Access methods

Front desk (limited hours)

Pets

Pets allowed for an extra charge of GBP 25 per pet, per stay
Service animals are welcome, and are exempt from fees
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome

Property payment types

Important information

Optional extras

  • Pet fee: GBP 25 per pet, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted

We should mention

This property does not have elevators

Property is also known as

Swan Hotel Staines
Swan Staines
The Swan Hotel Staines
Swan Hotel London
The Swan Hotel Hotel
The Swan Hotel Staines
The Swan Hotel Hotel Staines

Frequently asked questions

Is The Swan Hotel pet-friendly?

Yes, pets are allowed at this property. There's a fee of GBP 25 per pet, per stay. Service animals are exempt from fees.

How much is parking at The Swan Hotel?

This property doesn't offer parking.

What time is check-in at The Swan Hotel?

Check-in start time: 3:00 PM; Check-in end time: 9:30 PM. After-hours check-in is not available.

What time is check-out at The Swan Hotel?

Check-out is at 11:00 AM.

Where is The Swan Hotel located?

Situated on the riverwalk, this hotel is steps from Thames River and Staines Bridge. Thames Path and Thorpe Park are also within 3 mi (5 km). Staines Station is 16 minutes by foot.

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The Swan Hotel Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 272 out of 390 reviews
Rating 8 - Good. 90 out of 390 reviews
Rating 6 - Okay. 16 out of 390 reviews
Rating 4 - Poor. 8 out of 390 reviews
Rating 2 - Terrible. 4 out of 390 reviews

9.4/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

8.8/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Christine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super friendly staff.
Stayed 1 night in Jun 2025

10/10 Excellent

Ella

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had a lovely stay! Great location right on the riverside, good food, tasty breakfast. Staff were friendly and welcoming. The room was cool with nice toiletries and coffee/tea facilities, the only thing was the shower got the floor really wet and the bathroom door handle was coming unscrewed (I was in room 10.) I’d stay again and totally recommend this hotel.
Love the bright colour scheme
Nice evening view
Stayed 1 night in May 2025

10/10 Excellent

William

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything went better then expected. We picked this hotel for its location and convenience to Heathrow Airport. It had that and a whole lot more. The coolness of being along the river with the awesome view from our room and a great restaurant too. Mason checked us in and was a big help.
Stayed 1 night in May 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice

Staff is friendly and best breakfast in Staines area. Room was clean and comfortable.
Stayed 2 nights in Feb 2025

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location and very friendly helpful staff
Stayed 1 night in Nov 2024

10/10 Excellent

Kelly

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The decor was so cute and quaint. Easy from the airport with delicious breakfast. Service was kind and on top of it.
Stayed 1 night in Jan 2025

10/10 Excellent

Victoria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely room in a lively establishment. Great service and the food in the restraint was excellent.
Stayed 1 night in Nov 2024

8/10 Good

Justin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The breakfast was nice and the staff very friendly
Stayed 3 nights in Jul 2024

8/10 Good

James

Liked: Cleanliness, staff & service, property conditions & facilities
Rooms are lovely now it’s been redone, nice little balcony view too. Breakfast was hit and miss to be honest wife didn’t eat hers as wasn’t great salmon and eggs.
Stayed 1 night in Dec 2024

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was wonderful. We liked everything and would stay here again.
Stayed 2 nights in Sep 2024

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
We have a great night stay here.
Stayed 1 night in Mar 2024

10/10 Excellent

Andrea

Liked: Cleanliness, staff & service, property conditions & facilities
Charming small hotel on the river, not far from Heathrow. Very picturesque. Restaurant and pub seemed to be popular with locals. Great breakfast that was included. Would absolutely stay here again and recommend to others.
Stayed 1 night in Sep 2024

10/10 Excellent

Carol

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The accommodation was so lovely right on the river! We so enjoyed our stay there nice room! We are excited to come back next year!!
Stayed 1 night in Jul 2024

10/10 Excellent

Matt

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent for a weekend break

Great overnight getaway in their largest river view room. Great staff and food. Lovely top-end Teapigs teas and coffees in the room. This is a very old building so expect squeaky and sloping floors. Wamr rooms (almost too warm), although could benefit from double glazed windows in the bedrooms to cut out some of the noise from people talking on the pub terrace below.
Stayed 1 night in Dec 2024

10/10 Excellent

Phillip

Liked: Cleanliness
Quirky rooms nicely appointed
Stayed 1 night in Oct 2024

10/10 Excellent

Valerie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A lovely stay, very welcoming, we will book there again
Stayed 2 nights in Aug 2023

8/10 Good

Darren

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great rooms, friendly staff unfortunately average overpriced food
Stayed 1 night in Jun 2024

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
The staff was amazing, welcoming, and provided great service.
Stayed 2 nights in Jun 2024

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Surprisingly good!

Really nice hotel and restaurant. Will definitely come back!
Stayed 1 night in Jul 2024

10/10 Excellent

Jason

Liked: Cleanliness, staff & service, property conditions & facilities
Really lovely pub/inn. Super nice room with little luxuries in form of complimentary, trendy teas, coffees & chocolates. Breakfast, with view of the river, was beautiful with great continental buffet options excellently presented and fine a la carte options.
Stayed 1 night in Aug 2024

10/10 Excellent

Roberta

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was just fantastic. Great staff and excellent food. Beautiful rooms looking over the river.
Stayed 2 nights in Jul 2024

10/10 Excellent

James

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic little hotel with superb breakfast and service. Rooms were lovely and very comfortable.
Stayed 2 nights in Oct 2023

10/10 Excellent

Marc

Excellent

Overnight stay - great service- lovely Hotel and cosy room.
Stayed 1 night in Jul 2024

10/10 Excellent

Ryan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

It’s lovely

Highly recommend this hotel. Service is great and the place is beautiful inside and out. I’ve stayed in four hotels across Staines and Egham, but will always stay at The Seán from now on. It’s lovely.
Stayed 1 night in Sep 2024

10/10 Excellent

Barry

Liked: Amenities, property conditions & facilities
They have a terrific pub with a nice assortment of real ales, good food, and fun times. This river front property is a great alternative to staying in London.
Stayed 2 nights in May 2024