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The Swan Hotel

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Photo gallery for The Swan Hotel

A table set for two with a view of a river and bridge. - The Swan Hotel (Staines)
A riverside pub named 'The Swan' with a swan sign, outdoor seating, and a stone bridge in the background. - The Swan Hotel (Staines)
A reception area with a wooden counter, a blackboard with text, and a vase of flowers. - The Swan Hotel (Staines)
A bar area with a counter, stools, and a patterned floor. - The Swan Hotel (Staines)
A bedroom with a bed, a desk, a chair, a fireplace, and a bathroom with a sink and mirror. - The Swan Hotel (Staines)
Luxury
4.0 star property
9.4

Exceptional

Upscale hotel near River Thames

You can look forward to free English breakfast, a terrace, and a garden at The Swan Hotel. The on-site international cuisine restaurant, The Swan, offers breakfast, lunch, dinner, and al fresco dining. In addition to a bar, guests can connect to free in-room WiFi.

Popular amenities

  • Pet friendly
  • Free WiFi
  • Bar
  • Housekeeping

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Cosy Room

A neatly made bed with a dark blue throw, a bedside table with a lamp, and a window with a view of buildings.

Cosy Room

9.8 out of 10
Exceptional
(19 reviews)
  • 12 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Indulgence Room

A neatly arranged bedroom with a bed, bedside table, lamp, and a chair.

Indulgence Room

9.8 out of 10
Exceptional
(7 reviews)
  • 22 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Family Double Room

A neatly made bed with a white comforter and decorative pillows, a bedside lamp, and a radio on a wooden nightstand.

Family Double Room

  • 20 sq m
  • Sleeps 4
  • 1 Double Bed and 2 Twin Bunk Beds

View all photos for Comfort Room

A bedroom with a metal bed frame, a desk with a lamp, and a chair.

Comfort Room

9.8 out of 10
Exceptional
(12 reviews)
  • 15 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

About the neighborhood

Located in Staines, The Swan Hotel is near the airport and on the waterfront. Windsor Castle and Hampton Court Palace are notable landmarks, and some of the area's popular attractions include Thorpe Park and LEGOLAND® Windsor. Lapland UK and Royal Botanic Gardens, Kew are not to be missed. Take an opportunity to explore the area for water adventures such as fishing. Visit our Staines travel guide
Map
The Hythe, Staines, England, TW18 3JB

What's nearby

  • A historic castle with towers and a river in the foreground.
    River Thames
    1 min walk - 0.1 miles
  • The Houses of Parliament, Big Ben, and the River Thames in London.
    Thames Path
    2 min walk - 0.1 miles
  • Staines Bridge
    2 min walk - 0.1 miles
  • The Lammas Recreation Ground
    9 min walk - 0.5 miles
  • Staines Reservoirs
    4 min drive - 1.5 miles

Getting around

  • Station A Station
    9 min drive
  • Staines Station
    16 min walk
  • Heathrow Airport (LHR)
    19 min drive

Restaurants

  • Starbucks
    6 min walk
  • Staines Food Court
    11 min walk
  • Costa Coffee
    9 min walk
  • McDonald's
    9 min walk
  • Caffè Nero
    7 min walk

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • Free English breakfast available 7:00 AM to 9:00 AM on weekdays and 8:00 AM to 10:00 AM on weekends
  • A bar/lounge
  • A restaurant

Restaurants on site

  • The Swan

Conveniences

  • Limited-hour front desk
  • Luggage storage

Guest services

  • Housekeeping (daily)

Outdoors

  • Barbecue grill
  • Garden
  • On a river
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 2 floors
  • Smoking not allowed

Room amenities

Bedroom

  • Bed sheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • TV

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water

More

  • Desk
  • Heating
  • Iron/ironing board
  • Phone
  • Portable fan

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 9:30 PM
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

The front desk is open daily from 7:30 AM - 9:30 PM
Front desk staffed during limited hours
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

Pets allowed for an extra charge of GBP 25 per pet, per stay
Service animals are welcome, and are exempt from fees
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome

Property payment types

  • American Express
  • Mastercard
  • Visa

Important information

Optional extras

  • Pet fee: GBP 25 per pet, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher

We should mention

This property does not have elevators

Frequently asked questions

Is The Swan Hotel pet-friendly?

Yes, pets are allowed at this property. There's a fee of GBP 25 per pet, per stay. Service animals are exempt from fees. Some restrictions may apply, so please contact the property for more details.

How much is parking?

This property doesn't offer parking.

What time is check-in at The Swan Hotel?

Check-in start time: 3:00 PM; Check-in end time: 9:30 PM. After-hours check-in is not available.

What time is check-out at The Swan Hotel?

Check-out is at 11:00 AM.

Where is The Swan Hotel located?

Situated on the riverwalk, this hotel is steps from River Thames and Staines Bridge. Thames Path and Magna Carta Monument are also within 2 mi (3 km). Staines Station is 16 minutes by foot.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

The Swan Hotel Reviews

9.4

Exceptional

9.4

Cleanliness

8.8

Location

9.6

Staff & service

9.0

Property conditions & facilities
Rating 10 - Excellent. 354 out of 491 reviews
Rating 8 - Good. 103 out of 491 reviews
Rating 6 - Okay. 20 out of 491 reviews
Rating 4 - Poor. 9 out of 491 reviews
Rating 2 - Terrible. 5 out of 491 reviews

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel and pub on the river. The staff were exceptional, so friendly and helpful. Highly recommended.
Stayed 1 night in Oct 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a really lovely stay, food was amazing, staff were kind and friendly. The room was nice, clean and tidy.
Stayed 1 night in Oct 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We've just had the most amazing stay at The Swan, with our two dogs. Our room was fantastic with everything provided both for us, and for our dogs. All the staff were extremely dog friendly and helpful, and couldn't have made us feel more welcome. We will definitely be back for another stay
Stayed 2 nights in Oct 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were incredibly helpful with any of our needs/wants, not to mention such great mannerisms and hospitality. The hotel itself is a cozy cottage-core dream. The breakfasts were also 1000/10. Would absolutely stay here and recommend to everyone they stay here too.
Stayed 4 nights in Oct 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service
A lovely stay. Beautiful location, good breakfast, excellent family room
Stayed 1 night in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We absolutely loved our stay. Perfect place to stay. Close to Heathrow airport while giving you a London experience away from the downtown hustle. Room was fantastic. Food was fantastic. Loved sitting by the river.
Stayed 1 night in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely loved our stay at the Swan. They were so accommodating to us travelling with our 1 year old. We ate dinner and breakfast in the restaurant which were both delicious. Our room was lovely with enough space for the whole family. The bath was an added bonus for travelling with a child. 100% recommend this property to anyone looking for accommodation in the area.
Stayed 1 night in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very well looked after from check in to check out. Arrived during a busy dinner service yet staff were very attentive seeing us to our room in no time. The room was very cozy with plenty of little touches to make the guest feel valued. Great choice of drinks in the bar and a top class pub food menu. Breakfast options cater for every taste, all served looking out on a stunning view of the Thames.
Stayed 1 night in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay at a lovely hotel , food drink staff all excellent
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean hotel in a nice location by the river. Breakfast was plentiful and excellent.
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was amazing and lovely views .. super helpful staff regarding parking .. lovely breakfast too ❤️
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic room the Indulgence and good breakfast
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly, helpful staff
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Clean modern and friendly staff. Great breakfast
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Paul and staff always go above and beyond to make your stay as welcoming and effortless as possible. Nothing is ever too much. Always scrupulously clean. A real home from home and quality place to stay. The Swan is highly recommended
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
very good customer service great food clean room and Amenities
Stayed 2 nights in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities
The Swan Hotel has a lot of charm and awesome friendly staff.
Stayed 2 nights in Jan 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Staff were wonderful and room was comfy. Great Pub and Restaurant to feel homey and welcome
Stayed 1 night in Jan 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful hotel, very good room and great breakfast with a variety of good choices.
Stayed 6 nights in Sep 2025
Verified review

10/10 Excellent

Lovely clean room with great views, friendly staff and great location and one of the best veggie breakfasts I have ever had! Excellent all round!
Stayed 2 nights in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Clean room. Good food. Friendly staff
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Absolute gem of a property. Wonderful room, bar and breakfast. Excellent location and superb service from all
Stayed 1 night in Oct 2025
Verified review

8/10 Good

Liked: Staff & service, property conditions & facilities
Great location staff was very helpful I would definitely recommend it to friends great location
Stayed 1 night in Sep 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
The lake and views were great!
Stayed 1 night in Jul 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location and very friendly helpful staff
Stayed 1 night in Nov 2024