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Sunday London Staines-upon-Thames Heathrow T5

3.0 star property
Riverside relaxation meets international dining at this Thames-side hotel where travelers can sip drinks with water views and explore local flavors

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Photo gallery for Sunday London Staines-upon-Thames Heathrow T5

Lobby - Sunday London Staines-upon-Thames Heathrow T5 (Staines)
Room, 2 Twin Beds, River View | In-room safe, desk, blackout drapes, iron/ironing board - Sunday London Staines-upon-Thames Heathrow T5 (Staines)
Terrace/patio - Sunday London Staines-upon-Thames Heathrow T5 (Staines)
In-room safe, desk, blackout drapes, iron/ironing board - Sunday London Staines-upon-Thames Heathrow T5 (Staines)
Exterior - Sunday London Staines-upon-Thames Heathrow T5 (Staines)
The Mercure London Staines-upon-Thames Hotel sits by the river, offering a peaceful setting. Guests can enjoy global dishes at the Riverside Restaurant, drinks at two bars, or relax in the garden and terrace. Amenities include in-room WiFi, luggage storage, and dry cleaning.

Reviews

8.0 out of 10
Very good

Popular amenities

  • Pet friendly
  • Free WiFi
  • Restaurant
  • Parking available
  • Business services

Room options

Available filters for rooms
Showing 10 of 10 rooms

View all photos for Deluxe Double Room

Deluxe Double Room | In-room safe, desk, blackout drapes, iron/ironing board

Deluxe Double Room

8.0 out of 10
Very good
(1 review)
  • 16 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Classic Double Room, River View

In-room safe, desk, blackout drapes, iron/ironing board

Classic Double Room, River View

8.0 out of 10
Very good
(15 reviews)
  • 16 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Classic Double Room, 1 Double Bed

Classic Double Room, 1 Double Bed | In-room safe, desk, blackout drapes, iron/ironing board

Classic Double Room, 1 Double Bed

8.0 out of 10
Very good
(17 reviews)
  • 16 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Room, 2 Twin Beds, River View

Room, 2 Twin Beds, River View | In-room safe, desk, blackout drapes, iron/ironing board

Room, 2 Twin Beds, River View

7.0 out of 10
Good
(6 reviews)
  • 16 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

View all photos for Family Room, Multiple Beds

In-room safe, desk, blackout drapes, iron/ironing board

Family Room, Multiple Beds

7.6 out of 10
Good
(12 reviews)
  • 16 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Classic Double Room

In-room safe, desk, blackout drapes, iron/ironing board

Classic Double Room

  • Sleeps 2

View all photos for Standard Family Of 3 Room

In-room safe, desk, blackout drapes, iron/ironing board

Standard Family Of 3 Room

  • Sleeps 3

View all photos for Twin Room With River View

In-room safe, desk, blackout drapes, iron/ironing board

Twin Room With River View

  • Sleeps 2

View all photos for Deluxe Double Room

In-room safe, desk, blackout drapes, iron/ironing board

Deluxe Double Room

  • Sleeps 2

View all photos for Classic Double Room With River View

In-room safe, desk, blackout drapes, iron/ironing board

Classic Double Room With River View

  • Sleeps 2

About the neighborhood

Located in Staines Town Centre, a neighborhood in Staines, Sunday London Staines-upon-Thames Heathrow T5 is near the airport and on the riverwalk. Windsor Castle and Hampton Court Palace are notable landmarks, and some of the area's popular attractions include Thorpe Park and LEGOLAND® Windsor. Royal Botanic Gardens, Kew and Chessington World of Adventures are not to be missed. Visit our Staines travel guide
Map
Thames Street, Staines, England, TW18 4SJ

What's nearby

  • Thames Path
    Thames Path
    1 min walk - 0.1 miles
  • Thames River
    Thames River
    1 min walk - 0.1 miles
  • Windsor Castle
    Windsor Castle
    24 min drive - 16.5 miles
  • Staines Bridge
    6 min walk - 0.4 miles
  • Eclipse Leisure Centre
    14 min walk - 0.7 miles

Getting around

  • Staines Station
    9 min walk
  • Station A Station
    9 min drive
  • Heathrow Airport (LHR)
    25 min drive

Restaurants

  • Staines Food Court
    8 min walk
  • McDonald's
    5 min walk
  • Pret a Manger
    5 min walk
  • Costa Coffee
    6 min walk
  • Onde Onde
    5 min walk

About this property

Sunday London Staines-upon-Thames Heathrow T5

Hotel near Thames River
Take advantage of a terrace, a garden, and dry cleaning/laundry services at Sunday London Staines-upon-Thames Heathrow T5. The on-site international cuisine restaurant, Riverside Restaurant, offers breakfast, lunch, and dinner. Stay connected with free in-room WiFi, and guests can find other amenities such as 2 bars and a business center.
You'll also find perks like:
  • Continental breakfast (surcharge), self parking (surcharge), and luggage storage
  • 1 meeting room, smoke-free premises, and a 24-hour front desk
  • A front-desk safe and a banquet hall
Room features
All 88 rooms offer comforts such as 24-hour room service, in addition to perks like free WiFi and safes.
Extra amenities include:
  • Heating and portable fans
  • LED light bulbs and eco-friendly cleaning products
  • Bathrooms with eco-friendly toiletries and shower/tub combinations
  • 32-inch LCD TVs with premium channels
  • Free infant beds, coffee/tea makers, and daily housekeeping

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (GBP 10 per day)
  • Limited onsite self parking

Food and drink

  • Daily continental breakfast available 7:00 AM to 9:00 AM for a fee: GBP 15.95 per person
  • 2 bars/lounges
  • A restaurant

Restaurants on site

  • Lounge Bar
  • Riverside Restaurant

Family friendly

  • In-room crib
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Business center
  • Meeting room

Outdoors

  • Garden
  • On a river
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only

More

  • 3 floors
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Local culture and ecosystem education
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch LCD TV with premium satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water

More

  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Heating
  • Iron/ironing board
  • LED lighting
  • Phone
  • Portable fan
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:30 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: GBP 50

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of GBP 25 per pet, per day
Service animals are welcome, and are exempt from fees
1 total pets

Children and extra beds

Children are welcome
2 children, up to the age of 16 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for GBP 10.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for continental breakfast: approximately GBP 15.95 per person
  • Self parking fee: GBP 10.00 per day
  • Pet fee: GBP 25 per pet, per day
  • Service animals are exempt from fees
  • Late check-out fee: GBP 50 (subject to availability)
  • Rollaway bed fee: GBP 10.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Frequently asked questions

Is Sunday London Staines-upon-Thames Heathrow T5 pet-friendly?

Yes, Sunday London Staines-upon-Thames Heathrow T5 allows pets (limit 1 total). There's a fee of GBP 25 per pet, per day. Service animals are exempt from fees.

How much is parking?

Self parking is available for GBP 10.00 per day. Limited spots are available.

What time is check-in at Sunday London Staines-upon-Thames Heathrow T5?

Check-in start time: 3:00 PM; Check-in end time: anytime.

What time is check-out at Sunday London Staines-upon-Thames Heathrow T5?

Check-out is at 11:30 AM. Late check-out is available for GBP 50 (subject to availability).

Where is Sunday London Staines-upon-Thames Heathrow T5 located?

Located in Staines Town Centre, this hotel is steps from Thames Path and Thames River. Staines Bridge and Royal Holloway, University of London are also within 3 mi (5 km). Staines Station is 9 minutes by foot.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Sunday London Staines-upon-Thames Heathrow T5 Reviews

8.0

Very Good

8.2

Cleanliness

7.8

Amenities

8.4

Staff & service

7.8

Property conditions & facilities
Rating 10 - Excellent. 191 out of 449 reviews
Rating 8 - Good. 123 out of 449 reviews
Rating 6 - Okay. 72 out of 449 reviews
Rating 4 - Poor. 35 out of 449 reviews
Rating 2 - Terrible. 28 out of 449 reviews

Reviews

Verified

8/10 Good

Michael

Liked: Staff & service, amenities, property conditions & facilities
Reliable and good value hotel for business travel in a good location which I've used often. Staff were excellent on my latest visit.
Stayed 1 night in Apr 2026
Verified

8/10 Good

Leann

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff
Stayed 1 night in Jan 2026
Verified

8/10 Good

Jackeline

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was nice, comfortable and clean. Staff was friendly but it's about 45min to an hour to London.
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Tim

Liked: Cleanliness, staff & service, amenities
Rooms nice and clean Reception staff friendly and helpful
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Amy Hadden

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pleasant staff, great fish/chips, beautiful location on the banks of the Thames. Lousy local taxi service, however.
Stayed 1 night in Mar 2026
Verified

6/10 Okay

Helen

Liked: Staff & service
Disliked: Property conditions & facilities
The room was poky and a bit musty, but the lounge and dining rooms were nice, with a lovely deck overlooking the Thames. That was the best part. It is a lovely walk along the river.
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Deborah

Liked: Cleanliness, staff & service, amenities
The Staff were very friendly. The room was very clean and very quiet.
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Heather

Liked: Cleanliness, staff & service, amenities
Staff friendly and helpful, room clean and easy check in. Just what was needed for an overnight staay
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Stephanie

Liked: Cleanliness, staff & service, amenities
Convenient location spacious rooms
Stayed 1 night in Oct 2025
Verified

6/10 Okay

Elma

Liked: Cleanliness
Room and staff.
Stayed 8 nights in Jan 2026
Verified

8/10 Good

Lorrie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet room but unfortunately we had a lot f stairways to manage with our suitcases to get there
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Samual

Liked: Cleanliness, staff & service, amenities
Nice room comfy bed great view
Stayed 1 night in Dec 2025
Verified

8/10 Good

Jane

Liked: Cleanliness
Disliked: Amenities
Room was spacious and clean
Stayed 1 night in Jan 2026
Verified

8/10 Good

Nigel

Liked: Cleanliness, staff & service, amenities
Spotless rooms, Great breakfast choices, very Professional staff and an awesome view of the Thames river from the dining room.
Stayed 6 nights in Dec 2025
Verified

8/10 Good

Andrew George

Room is nice to stay but experience an incident that there's no hot water on the second day we were there.
Stayed 6 nights in Feb 2026
Verified

10/10 Excellent

Oluwatosin

The staff were kind
Stayed 4 nights in Jan 2026
Verified

10/10 Excellent

Andreas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff tha made you feel at home😊
Stayed 5 nights in Dec 2025
Verified

10/10 Excellent

Devaan

Liked: Cleanliness, amenities
Great staff, friendly, helpful
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Gregg

Liked: Cleanliness, amenities, property conditions & facilities
Friendly staff, clean rooms
Stayed 1 night in Nov 2025
Verified

8/10 Good

Neil

Liked: Cleanliness, amenities, property conditions & facilities
Friendly and courteous staff, clean and tidy room. Close to local amenities.
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed two nights and loved the place. We are close to everything and really enjoyed the history of the Hotel.
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff were pleasant and helpful when we asked for extra tea bags. Bed comfortable, room warm and a guest controllable heater.
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Maya

Liked: Amenities
It was very cozy, amazing location very helpful and friendly staff and I had a very nice stay
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Songshan

Liked: Cleanliness, staff & service, property conditions & facilities
Friendly staff and great location right next to bus station
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

Rob

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Arrived late evening check in was seamless had a great nights sleep
Stayed 1 night in Nov 2025