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Hotel La Réserve

Property class: 3.5

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Photo gallery for Hotel La Réserve

A rustic interior with a wooden ceiling, stone walls, and a large window overlooking a rural landscape. - Hotel La Réserve (St. Niklaus)
A hotel reception desk with a sign reading "HOTEL LA RESERVE" and a staircase leading to an upper floor. - Hotel La Réserve (St. Niklaus)
A modern bar area with a wooden counter, bar stools, and a coffee machine. - Hotel La Réserve (St. Niklaus)
A modern bar area with a long counter, bar stools, and a large window offering a view of the outdoors. - Hotel La Réserve (St. Niklaus)
A hotel room with a large framed mountain landscape picture, a wooden headboard with built-in lighting, and a window with curtains. - Hotel La Réserve (St. Niklaus)
A free breakfast buffet, a coffee shop/cafe, and a playground are just a few of the amenities provided at Hotel La Réserve. In addition to a bar and a restaurant, guests can connect to free in-room WiFi.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pet friendly
  • Free WiFi
  • Bar

Room options

Available filters for rooms
Showing 2 of 2 rooms

View all photos for Standard Double Room

A modern hotel room with a wooden bed, a large framed picture of a mountain landscape, and a large window with sheer curtains.

Standard Double Room

9.4 out of 10
Exceptional
(13 reviews)
  • Mountain view
  • 1 bedroom
  • Sleeps 2
  • 2 King Beds
  • Free WiFi

View all photos for Standard Single Room

A modern hotel room with a wooden bed, a large framed picture of a mountain landscape, and a large window with sheer curtains.

Standard Single Room

10.0 out of 10
Exceptional
(1 review)
  • Mountain view
  • 1 bedroom
  • Sleeps 1
  • 1 Queen Bed
  • Free WiFi

About the neighborhood

St. Niklaus is home to Hotel La Réserve. Matterhorn Museum and Lötschental Valley are cultural highlights, and some of the area's activities can be experienced at St. Niklaus - Jungu Gondola and Luftseilbahn St. Niklaus - Jungu. Be sure not to miss outdoor adventures like mountain biking, rock climbing, and mountain climbing. Visit our St. Niklaus travel guide
Map
Stock, St. Niklaus, VS, 3924

What's nearby

  • A snow-covered mountain with a church and illuminated buildings in a valley.
    Zermatt-Matterhorn Ski Paradise
    25 min drive - 12.2 miles
  • St. Niklaus - Jungu Gondola
    16 min walk - 0.9 miles
  • Luftseilbahn St. Niklaus - Jungu
    16 min walk - 0.9 miles
  • Grachen - Hannigalp Cable Car
    17 min drive - 5.8 miles
  • Saas-Fee Ski Resort
    53 min drive - 21.6 miles

Getting around

  • St. Niklaus Station
    12 min walk
  • Sion (SIR)
    55 min drive

Restaurants

  • Restaurant zum See
    14 min drive
  • Hotel Hannigalp
    10 min drive
  • Walliser Kanne
    11 min drive
  • Stafelbar
  • Hannighüsli
    28 min drive

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 10:00 AM
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas

Things to do

  • Playground

Family friendly

  • Crib (surcharge)
  • Playground
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Housekeeping (daily)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (39 inch wide door)
  • Front entrance ramp
  • Well-lit path to entrance
  • Wheelchair-accessible path to elevator

More

  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Crib (surcharge)

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Towels provided

Food and drink

  • Free bottled water

More

  • Desk
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 7:00 PM
Minimum check-in age: 18

Check-out

Check-out before 10:30 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk, lockbox

Pets

Pets allowed for an extra charge of CHF 20 per accommodation, per stay
Welcoming dogs only

Children and extra beds

Children are welcome
Rollaway/extra beds are available for CHF 50.00 per night
Cribs (infant beds) are available for CHF 20 per night

Property payment types

Important information

Optional extras

  • Pet fee: CHF 20 per accommodation, per stay
  • Crib (infant bed) fee: CHF 20 per night
  • Rollaway bed fee: CHF 50.00 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher, a smoke detector, a first aid kit, and outdoor lighting

Frequently asked questions

Is Hotel La Réserve pet-friendly?

Yes, dogs are allowed at this property. There's a fee of CHF 20 per accommodation, per stay.

How much is parking?

Self parking is free at this property.

What time is check-in at Hotel La Réserve?

Check-in start time: 3:00 PM; Check-in end time: 7:00 PM.

What time is check-out at Hotel La Réserve?

Check-out is at 10:30 AM.

Where is Hotel La Réserve located?

Situated in St. Niklaus, this hotel is within a 15-minute walk of Luftseilbahn St. Niklaus - Jungu and St. Niklaus - Jungu Gondola. Tour Monte Rosa is 3.1 mi (5 km) away. St. Niklaus Station is 12 minutes by foot.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Hotel La Réserve Reviews

9.0

Wonderful

9.6

Cleanliness

9.0

Amenities

8.8

Staff & service

9.2

Property conditions & facilities
Rating 10 - Excellent. 47 out of 75 reviews
Rating 8 - Good. 20 out of 75 reviews
Rating 6 - Okay. 3 out of 75 reviews
Rating 4 - Poor. 2 out of 75 reviews
Rating 2 - Terrible. 3 out of 75 reviews

Reviews

Verified review

10/10 Excellent

Jeff

Wonderful feel to the rooms and dining experience
Stayed 1 night in Apr 2025
Verified review

10/10 Excellent

Arian

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was great, the check in was a bit confusing but figured it out.
Stayed 2 nights in Jan 2026
Verified review

10/10 Excellent

Patricia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff and very pleasant. Good hotel to stay at in a beautiful area.
Stayed 1 night in Sep 2024
Verified review

8/10 Good

Jasman

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was good about this hotel. Friendly staff, good food and easy access
Stayed 1 night in Aug 2023
Verified review

8/10 Good

CHI FAI

Liked: Cleanliness, staff & service, property conditions & facilities
Good restaurant and well environment.
Stayed 2 nights in Feb 2025
Verified review

10/10 Excellent

Ana Silvia

Liked: Cleanliness, staff & service, property conditions & facilities
Wonderful place. Delicious restaurant! We had an excellent dinner. Best mixed salad ever. Veal cordon bleed was delicious. Staff was very pleasant and helpful. Sarah, hostess was extremely helpful, pleasant and delightful. Beds were very comfortable. Great shower.
Stayed 1 night in Sep 2024
Verified review

10/10 Excellent

Francisco

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pros: Clean room, helpful staff, quiet neighborhood. Con: Self check in; my hotel reservation numbers were not working; all German/no English at computer check in
Stayed 1 night in Sep 2024
Verified review

8/10 Good

Naomi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was really confusing at check in. People told us that we should have gotten an email with a code. We did not. Interestingly, that email came the morning after we checked out. I think the hotel put down the wrong date of our check-in. I grabbed a restaurant staff who was able to get us our key. Otherwise, the restaurant was great. Breakfast was great. The room was comfortable. We'd stay here again.
Stayed 1 night in Sep 2024
Verified review

6/10 Okay

Richard

Liked: Cleanliness, staff & service
The hotel parking is right in front of the hotel. Very nice, although watch out for supply trucks pulling into the lot when you are coming or going. The staff were helpful and excellent, although I had to track down the front desk person when we arrived because they were busy in the restaurant. The stairs were difficult for one member of our family, since some of the stairs were missing a bannister. Our room was quite large and nice, but we were disappointed that the door lock got stuck when we tried to lock the door. The staff provided help, however.
Stayed 1 night in Oct 2023
Verified review

8/10 Good

Sharon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Rough start, but great!

We had a lot of trouble checking in! Once that was done we found out that the elevator was not working. I have a new hip and was injured the day before we arrived. I had to climb 2 flights of stairs with no railing. It was very difficult, but the elevator should be working in a few days. Massive improvements being done in this place! It's very nice,small rooms that Americans will feel a bit uncomfortable in as there are literally 2 beds a TV and a stunning bathroom. The ladies who helped up get settled had left fresh water in each of our rooms and the complimentary breakfast was excellent with very sweet offers of drinks refills etc. I would come back in the future!
Stayed 1 night in Jun 2024
Verified review

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good breakfast
Stayed 3 nights in Apr 2026
Verified review

10/10 Excellent

Rod

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel with very pleasant people working there !!! Aweome room, ambiance of the restaurant on site !@
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Ian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Little gem of a place, feels more like a resturant with rooms attached as it is self checkin with no real reception, but was easy and convient and all very nice, well worth the price.
Stayed 1 night in Oct 2025
Verified review

10/10 Excellent

Gilberte

Liked: Cleanliness, staff & service, property conditions & facilities
Nice hotel renovated room. Had to pay CHF 20.- for our dog but no dog bowl to give him Water and food
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Tom

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff and excellent facilities
Stayed 6 nights in Sep 2024
Verified review

10/10 Excellent

LINA

Liked: Cleanliness, staff & service, property conditions & facilities
Really great cusomer service, warm welcome to guests, restaurant and parking. Clean and nice quiet rooms.
Stayed 1 night in Jun 2023
Verified review

10/10 Excellent

Mina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amenities good, building modern,
Stayed 1 night in May 2025
Verified review

10/10 Excellent

Bernie

Liked: Cleanliness, staff & service, property conditions & facilities
Close to the train station.
Stayed 2 nights in Oct 2023
Verified review

10/10 Excellent

William

Liked: Cleanliness, staff & service, property conditions & facilities
New and well done
Stayed 1 night in Apr 2025
Verified review

10/10 Excellent

Glenda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Much better than anticipated

The staff member at reception was fabulous - very welcoming & gave us all the information we needed. The room was spacious and comfortable. We loved the shared tea & coffee lounge. The server in the restaurant for dinner was friendly & knowledgeable.
Stayed 2 nights in Jul 2023
Verified review

8/10 Good

Alexander

Liked: Cleanliness, staff & service, property conditions & facilities
The staff was very friendly, efficient or in other words outstanding. The two girls ran the restaurant on a very busy evening in a great manner. Even being under stress the entire time while we were in the restaurant they always had a smile on the face and just were lovely. We were lucky enough to live in one of the new rooms which were just tastefully furnished. I slept there into my 70th birthday. We can only recommend this place: the hotel, the restaurant, especially the Dutch and the German waitresses. Thank you for having such a great host.
Stayed 1 night in Jun 2023
Verified review

2/10 Terrible

Lijie

Disliked: Amenities
Really stupid hotel, I booked the hotel for my friend with my credit card and they sent us a link to do the online check-in in order to get the code to access the key. The link requested the credit card to complete the online check in, which is my friend did with his credit card. then the hotel charged my credit card as well, I called the hotel, they were unfriendly and insist say no, I told them to check….after a couple of times, they found I was right…if you don’t know, or understand your online system why you use it????
Stayed 1 night in Aug 2024
Verified review

10/10 Excellent

Olivier

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enregistrement facile, déjeuner généreux, chambre très confortable.
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Mario

Liked: Cleanliness, staff & service, amenities
Kleines Frühstück, aber okay!
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Oliver

Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Saubere Zimmer, WC war defekt und jemanden zu erwischen der Deutsch kann oder Englisch damit das Problem verstanden wird war unmöglich. Trotzdem super renoviertes Zimmer, sauber, bequem!
Stayed 2 nights in Apr 2026