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Crystal Hotel

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Photo gallery for Crystal Hotel

A modern spa room with a wooden bench, a glass partition, and a massage table. - Crystal Hotel (St. Moritz)
A modern bathroom with a marble countertop, a large mirror, and a towel on the floor. - Crystal Hotel (St. Moritz)
A bar with multiple shelves of liquor bottles and glasses. - Crystal Hotel (St. Moritz)
A dining table set with white tablecloth, candles, and wine glasses, surrounded by upholstered chairs with a striped pattern. - Crystal Hotel (St. Moritz)
The exterior of the Crystal Hotel with a sign above the entrance, a Christmas tree, and flags. - Crystal Hotel (St. Moritz)
Luxury
4.5 star property
9.2

Wonderful

Alpine wellness in St. Moritz

Commanding views of St. Moritz's majestic mountains welcome guests at this central retreat. Post-skiing, the fitness center and sauna offer perfect recovery. Mediterranean cuisine at Grissini restaurant completes each day, with staff handling ski passes and reservations.

Popular amenities

  • Spa
  • Pet friendly
  • Free WiFi
  • Gym

Off-peak, on budget: 30% or more off select hotels in our fall sale

Skip the crowds, keep the savings. AARP members save more after Labor Day. Book by Oct 7, 2026.

Room options

Available filters for rooms
Showing 10 of 10 rooms

View all photos for Junior Suite

Junior Suite | Premium bedding, down comforters, minibar, in-room safe

Junior Suite

  • 33 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Piz Nair Suite

A bedroom with a wooden headboard, two bedside tables with lamps, a bed with a plaid bedspread, a framed picture on the wall, and a red plaid curtain.

Piz Nair Suite

  • 54 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed

View all photos for Bernina Suite

A spacious living room with a checkered sofa, a fireplace, and a view of the city.

Bernina Suite

  • 50 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 2 Bedrooms

A living room with a round wooden table, beige sofa, and a large painting of a forest scene.

Suite, 2 Bedrooms

10.0 out of 10
Exceptional
(1 review)
  • 160 sq m
  • 2 bedrooms
  • Sleeps 5
  • 1 King Bed and 2 Twin Beds

View all photos for Classic Double Room

A hotel room with a wooden ceiling, a bed with pink bedding, a bedside table with a lamp, a chair, and a window with white and red curtains.

Classic Double Room

9.2 out of 10
Wonderful
(23 reviews)
  • 22 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Double Room

A hotel room with a bed, two chairs, a small table with a vase of flowers, and a lamp.

Superior Double Room

8.8 out of 10
Excellent
(5 reviews)
  • 24 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Classic Single Room, 1 Twin Bed

A bedroom with a bed, a desk, a chair, and a lamp.

Classic Single Room, 1 Twin Bed

10.0 out of 10
Exceptional
(5 reviews)
  • 16 sq m
  • Sleeps 1
  • 1 Twin Bed

DOUBLE CLASSIC

  • Sleeps 4

DOUBLE CLASSIC DOUBLE BED

  • Sleeps 4

DOUBLE SUPERIOR WITH DOUBLE BED

  • Sleeps 4

About the neighborhood

Located in St. Moritz, Crystal Hotel is in the city center and near the airport. San Karl St. Moritz-Bad Church and Nair Peak are notable landmarks, and some of the area's activities can be experienced at Signalbahn and Corviglia Ski Resort. Lake St. Moritz and Muottas Muragl are two other places to visit that come recommended. Take in the nearby slopes with cross-country skiing and downhill skiing, or check out other outdoor activities such as sledding and snowshoeing. Visit our St. Moritz travel guide
Map
Via Traunter Plazzas 1, St. Moritz, GR, 7500

What's nearby

  • A stone tower with arched windows and a stone wall with a rounded corner.
    St. Moritz Leaning Tower
    3 min walk - 0.2 miles
  • A mountain landscape with a large building on a lakeshore.
    Lake St. Moritz
    6 min walk - 0.3 miles
  • A red train on a stone bridge with flags.
    Rhaetian Railway
    8 min walk - 0.5 miles
  • Chesa Futura Building
    3 min walk - 0.2 miles
  • Segantini Museum
    10 min walk - 0.5 miles

Getting around

  • St. Moritz Station
    9 min walk
  • St. Moritz (SMV-Samedan)
    8 min drive

Restaurants

  • Pier 34
    8 min walk
  • Kulm Country Club Bar
    6 min walk
  • Pizza Way
    2 min walk
  • Bobby's Pub
    4 min walk
  • Pur Alps Bistro
    5 min walk

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Property amenities

Internet

  • Available in all rooms: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Free train station pick-up and drop-off shuttle from 7:00 AM to 9:00 PM
  • Ski shuttle nearby
  • Valet parking on site (CHF 30 per day; includes in/out privileges)

Food and drink

  • Free buffet breakfast
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Crystal Piano bar
  • Grissini

Things to do

  • Fitness classes
  • Full-service spa
  • Health club
  • Ice skating
  • Pilates classes
  • Sauna
  • Ski passes
  • Ski storage
  • Steam room

Family friendly

  • In-room babysitting (surcharge)
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Turndown service

Business services

  • 2,034 square feet of conference space

Outdoors

  • In the mountains

Full-service spa

  • 2 treatment rooms
  • Ayurvedic treatments
  • Body scrubs
  • Body wraps
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Manicures/pedicures
  • Reflexology
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair-accessible path to elevator

More

  • 1 building
  • 7 floors
  • Banquet hall
  • Built in 1962
  • Fireplace in lobby
  • Smoking not allowed

Room amenities

Bedroom

  • Down comforter
  • Hypo-allergenic bedding
  • Pillow menu
  • Premium bedding

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Slippers
  • Towels provided

Entertainment

  • HDTV with digital channels

Food and drink

  • Free bottled water
  • Minibar

More

  • Connecting rooms available
  • Heating
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime

Minimum check-in age: 18

Check-out

Check-out before 11 AM

Late check-out subject to availability

A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the train station; to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of CHF 30 per accommodation, per night

Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome

Rollaway/extra beds are available for CHF 100.0 per day

Cribs (infant beds) are available for CHF 25 per day

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: CHF 3.45 per person, per night. This tax does not apply to children under 12 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Valet parking fee: CHF 30.00 per day (in/out privileges)
  • Pet fee: CHF 30 per accommodation, per night
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)
  • Crib (infant bed) fee: CHF 25 per day
  • Rollaway bed fee: CHF 100.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed

We should mention

Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is required for transportation to and from this property

Property class

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 4 star Superior and is displayed on this page as 4.5 stars.

Frequently asked questions

Is Crystal Hotel pet-friendly?

Yes, pets are allowed at this property. There's a fee of CHF 30 per accommodation, per night. Service animals are exempt from fees.

How much is parking?

Valet parking is available for CHF 30.00 per day.

What time is check-in at Crystal Hotel?

Check-in start time: 3:00 PM; Check-in end time: anytime.

What time is check-out at Crystal Hotel?

Check-out is at 11 AM. Late check-out is available for a fee (subject to availability).

Where is Crystal Hotel located?

Located in the heart of St. Moritz, this luxury hotel is within 1 mi (2 km) of Lake St. Moritz and San Karl St. Moritz-Bad Church. Signalbahn and Corviglia Ski Resort are also within 3 mi (5 km). St. Moritz Station is 9 minutes by foot.

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Reviews

Crystal Hotel Reviews

9.2

Wonderful

9.6

Cleanliness

9.2

Location

9.4

Staff & service

9.2

Property conditions & facilities
Rating 10 - Excellent. 393 out of 608 reviews
Rating 8 - Good. 173 out of 608 reviews
Rating 6 - Okay. 32 out of 608 reviews
Rating 4 - Poor. 8 out of 608 reviews
Rating 2 - Terrible. 2 out of 608 reviews

Reviews

Verified review

10/10 Excellent

Frank

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, friendly and helpful staff who help with restaurant bookings, sightseeing plans, and public transportation cards. High level of service which turn down and daily cleaning. Plus free shuttle service to and from the train station. Good communication with staff. Highly recommend and will visit again.
Stayed 2 nights in Aug 2026
Verified review

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Highly recommended, extremely helpful and pleasant staff. Great breakfast, high quality furnishings
Stayed 2 nights in Jun 2026
Verified review

10/10 Excellent

Hassan

Liked: Cleanliness, amenities, property conditions & facilities
Great location and great staff
Stayed 2 nights in Jan 2026
Verified review

10/10 Excellent

Abigail

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great staff, wonderful room, great location.
Stayed 1 night in Oct 2025
Verified review

10/10 Excellent

Leon

Liked: Cleanliness, staff & service, property conditions & facilities
Yes very excellent location to walk to lift
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A beautiful hotel. We were picked up from the station by their shuttle bus and check in was friendly and polite. The room was lovely with a well designed bathroom and a very comfy bed. We ate in the hotel and the food was excellent. Breakfast was included and was plentiful. Only criticism is when we went for a drink in the bar people started smoking which as an asthmatic I find difficult. Other than that I could not fault this place.
Stayed 1 night in Jun 2026
Verified review

8/10 Good

Antoine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location good hotel and nice staff
Stayed 7 nights in Mar 2024
Verified review

10/10 Excellent

William

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Such a beautiful place to stay. Great breakfast too!
Stayed 1 night in Jul 2024
Verified review

10/10 Excellent

Wendy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was conveniently located close to ski lift and rentals. Staff were very personable, friendly and helpful. Check in-out was efficient.
Stayed 2 nights in Jan 2026
Verified review

10/10 Excellent

Gazmend

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect staff, perfect food and perfect location
Stayed 7 nights in Mar 2024
Verified review

8/10 Good

Novilla

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love the amenities pools and sauna perfect for after long day of skiing food was good and friendly staff.
Stayed 3 nights in Mar 2024
Verified review

10/10 Excellent

Francesco

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic team and great location
Stayed 7 nights in Feb 2024
Verified review

10/10 Excellent

Margo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent staff at the front desk - we felt welcome from the first moment. Convenient free shuttle to the train station was very much appreciated.
Stayed 1 night in Jun 2024
Verified review

10/10 Excellent

Ahmad

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel was spotless clean, the staff was extremely helpful and friendly. The location is good, breakfast was great. I highly recommend it and would use it again when I am in Lugano again.
Stayed 1 night in Aug 2023
Verified review

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Wonderful

Wonderful hotel in the heart of St Moritz! Staff and breakfast were amazing! Welcome gift, a chocolate, and gave me a ride to the train station!
Stayed 1 night in Jul 2025
Verified review

10/10 Excellent

Jason

Liked: Cleanliness
Room was spotless, hotel super convenient and the front desk staff could not have been more helpful with recommendations for things to do and how to access them. A bonus was cards to access the bus system and funicular. Just an all around great stay.
Stayed 2 nights in Jun 2025
Verified review

10/10 Excellent

Siana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was amazing! We were very happy! The check-in fast and efficient, clean and cozy rooms, staff very polite and helpful! Nice breakfast! Great location! We will be back!
Stayed 1 night in Jun 2025
Verified review

10/10 Excellent

Chiaki

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is super clean with high quality furnitures. Nice bathroom with a big tub. Def. 5!
Stayed 1 night in Sep 2025
Verified review

10/10 Excellent

Olga

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Polite and knowledgeable staff. Delicious food. Very convenient location to the gandola and short walk to the lake.
Stayed 2 nights in Sep 2024
Verified review

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to all attraction
Stayed 3 nights in Feb 2024
Verified review

8/10 Good

Ian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a nice hotel though the room was small and overlooking a road and some building work. The shared facilities were pleasant and the breakfast was fabulous! Very central! Highlight was the staff .. couldn’t have been any friendlier!
Stayed 2 nights in Jun 2025
Verified review

10/10 Excellent

ken

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel with great service right in the middle of St Moritz. Convenient to everything. Highly recommended.
Stayed 1 night in Jul 2024
Verified review

10/10 Excellent

Stephen

Liked: Cleanliness, property conditions & facilities, room comfort
All staff were helpful from front desk to restaurant for dinner and breakfast. Even a lift to local train station
Stayed 1 night in Oct 2024
Verified review

10/10 Excellent

Carla McIntosh

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very central area, walkable with quite a few restaurant and shopping options. The highlight for me was the staff - we received excellent service. Do make use of the spa, it is lovely.
Stayed 1 night in Aug 2024
Verified review

10/10 Excellent

Bert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Highly recommend.

Very accommodating staff that was very engaging and interested in your needs. The only detraction would be that the sliding door in the single room whistles and leaked when the wind blew.
Stayed 2 nights in Oct 2025