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Overview of The Chase Park Plaza Royal Sonesta St. Louis

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Outdoor pool
Outdoor pool
Outdoor pool
Premium bedding, pillowtop beds, in-room safe, desk

4.3/5 Excellent

Guests rated this property 4.5/5 for cleanliness.

Popular amenities

Some amenities are temporarily unavailable.
  • Pool
  • Free WiFi
  • Pet Friendly
  • Air Conditioning
  • Restaurant
  • Gym

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • Hand sanitizer provided

Explore the area

    Popular LocationCathedral Basilica of St. Louis14 min walk
    Popular LocationBarnes Jewish Hospital14 min walk
    Popular LocationSt. Louis Zoo4 min drive
    AirportSt. Louis, MO (STL-Lambert-St. Louis Intl.)19 min drive

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1-800-675-4318

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About this area

St. Louis

Located in St. Louis's Central West End neighborhood, The Chase Park Plaza Royal Sonesta St. Louis is in the city center and near a metro station. The area's natural beauty can be seen at Forest Park and Missouri Botanical Gardens and Arboretum, while St. Louis Zoo and St. Louis Science Center are popular area attractions. World Aquarium and Grants Farm are not to be missed. Break out the clubs and hit the links with a golf course nearby, or seek out an adventure with hiking/biking trails.
Popular Location

What's nearby

  • Cathedral Basilica of St. Louis - 14 min walk
  • Barnes Jewish Hospital - 14 min walk
  • St. Louis University - 3 min drive
  • Missouri Botanical Gardens and Arboretum - 4 min drive
  • St. Louis Zoo - 4 min drive

Getting around

  • St. Louis Gateway Station - 10 min drive
  • Central West End Station - 14 min walk
  • AirportLambert-St. Louis Intl. Airport (STL) - 19 min drive

About this property

The Chase Park Plaza Royal Sonesta St. Louis

Along with 3 restaurants, this smoke-free hotel has an outdoor pool and a health club. WiFi in public areas is free. Additionally, a bar/lounge, a poolside bar, and a coffee shop/café are onsite. All 338 rooms offer comforts like pillowtop beds and premium bedding, plus free WiFi and flat-screen TVs with cable channels. Other amenities available to guests include wired Internet, room service, and coffee makers.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows industry sanitization guidelines of SafeStay (AHLA - USA)

Social distancing

Contactless check-in and check-out
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Masks available
Masks are required at the property
Hand sanitizer provided
Individually-wrapped food options available for breakfast, lunch, dinner, and through room service
This information is provided by our partners.

Temporary closures

Some amenities are temporarily unavailable

Due to COVID-19, some amenities and services are unavailable Thu, Jul 02 - Thu, Dec 31 (dates are subject to change):
Dining venue(s)
Fitness facilities

Property amenities

Due to COVID-19, some amenities and services are unavailable for the dates of your stay.

Internet

  • Available in all rooms: Free WiFi, Wired Internet (USD 7.99 per day)
  • Available in some public areas: Free WiFi, Wired Internet (USD 7.99 per stay)

Parking and transportation

  • Self parking: USD 35.00 per night
  • Valet parking: USD 45.00 per night
  • Limo/town car service

Food and drink

  • Buffet breakfast available for a fee daily 6:00 AM–11:00 AM: USD 10-20 per person
  • 3 restaurants and 1 coffee shop/café
  • 1 poolside bar and 1 bar
  • Room service available

Things to do

  • Aerobics classes
  • Fitness center
  • Outdoor pool
  • Pilates classes
  • Yoga classes

Family friendly

  • Dry cleaning service
  • Free cribs/infant beds
  • Outdoor pool
  • Rollaway/extra beds (surcharge)

Conveniences

  • ATM/banking services
  • Banquet hall
  • Elevator
  • Free newspapers in lobby
  • Front-desk safe
  • Gift shop/newsstand
  • Reception hall

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Wedding services

Languages spoken

  • English

Business services

  • Business center
  • Meeting rooms
  • Conference center (65000 square feet of space)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicle
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Blackout drapes/curtains
  • Free cribs/infant beds
  • Hypo-allergenic bedding
  • Linens
  • Pillow-top mattress
  • Premium bedding
  • Rollaway/extra beds (surcharge)

Bathroom

  • Designer toiletries
  • Hair dryer
  • Shower/tub combination
  • Towels

Entertainment

  • Cable channels
  • Flat-screen TV
  • Pay movies
  • Premium channels
  • Video-game console

Food and drink

  • Coffee/tea maker

More

  • Connecting rooms available
  • Desk
  • Free newspapers
  • In-room massage
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in from 4 PM - midnight
Express check-in
Minimum check-in age - 21

Check-out

Check-out before noon
Express check-out

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

The following facilities or services will be unavailable from July 2 2020 to December 31 2020 (dates subject to change):
  • Dining venue(s)
  • Fitness facilities

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 80 per pet, per stay
Dogs only

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 45.0 per night
Free cribs (infant beds)

Property payment types

Important information

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Breakfast fee: between USD 10 and USD 20 per person (approximately)
  • Fee for in-room wired Internet: USD 7.99 per day (rates may vary)
  • Fee for wired Internet in public areas: USD 7.99 per stay (rates may vary)
  • Self parking fee: USD 35.00 per night (in/out privileges)
  • Valet parking fee: USD 45.00 per night (in/out privileges)
  • Pet fee: USD 80 per pet, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 45.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector and a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
4.3
Excellent
5 - Excellent
585
4 - Good
234
3 - Okay
83
2 - Poor
41
1 - Terrible
27

4.5/5

Cleanliness

4.4/5

Staff & service

4.4/5

Amenities

4.3/5

Property conditions & facilities

5/5 Excellent

Traveled with partner
Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
The Chase.. Well me and my girlfriend had a wonderful experience there.. We will be going back real soon... Staff is wonderful... room was absolutely amazing...!!!!!
Stayed 1 night in Sep 2020

5/5 Excellent

Traveled with partner
Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
Always a favorite. It’s a little ecosystem all in itself. With the beautiful pool, the movie theater, the shops and restaurants of CWE right out the side door (plus awesome Straub’s Market for takeout) and all the wonders of Forest Park just across the street, one can’t help but fantasize what it would be like to live there forever.
Stayed 2 nights in Sep 2020

2/5 Poor

Traveled with family
Sad face IconDisliked: Cleanliness, staff & service, property conditions & facilities
I stayed at the property for 12 nights, only once they went in to clean it after I begged with 4 different people that I needed towels and sheets change as well as the trash taken out. I do realize that because of Covid they are taking more precautions in providing these services, but it is unacceptable that they can’t bring in housekeeping with protective gear to clean the rooms, specially after you are staying there for such a period of time. There is also no room service available and only one restaurant is available from Wednesday through Saturday for limited hours. Overall, it was probably one of my worst experiences.
Stayed 12 nights in Sep 2020

3/5 Okay

Business traveler
Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2020

3/5 Okay

Business traveler
Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities
pick your room
Hotel is beautiful and clean. I was given a room on a low floor facing the Main Street and I was woken several times by sirens which were very loud. If I ever come back I will request a room on the opposite side of the building.
Stayed 1 night in Aug 2020