Ratings based on 320 Verified Reviews

4.3 out of 5
4.5 Room cleanliness
4.3 Service & staff
4.4 Room comfort
4.4 Hotel condition
AARP Travel Center Verified Reviews
4 out of 5
by A verified traveler

Posted Apr 17, 2024 on Expedia
It was "okay"
5 out of 5
by A verified traveler

Posted Apr 14, 2024 on Expedia
Clean and great service!
5 out of 5
by A verified traveler

Posted Apr 14, 2024 on Expedia
Beautiful and comfortable hotel with historic features. The location was convenient for downtown locations, although this area was a little quiet. However, there were good transport links within easy reach of the hotel.
3 out of 5
by A verified traveler

Posted Apr 9, 2024 on Expedia
It is very close to the St. Louis arch National Park and is very convenient to down town St. Louis, Lots of dining option around but there is no parking on the premises and it is just so expensive since to have to pay $38/night for self parking at a nearby garage and $48 plus tip for valet parking. The rooms are too small for a two queens that you can’t open the closet door without bumping into the bed. No breakfast nor complementary bottled water (bottled water is available to certain levels of HiltonHonors members only). Other than that it is perfectly nice and convenient!
5 out of 5
by A verified traveler

Posted Apr 7, 2024 on Expedia
Very clean and convenient.
Comment from Hotel Management
Apr 8, 2024 by Management, Hotel Management
Thank you for the 5 out of 5!
5 out of 5
by A verified traveler

Posted Apr 6, 2024 on Expedia
Ate breakfast at your little restaurant. Service was slow BUT our waitress was wonderful. (She wasn't slow...getting served our food was slow.) Room was very clean and nice.
Comment from Hotel Management
Apr 8, 2024 by Management, Hotel Management
Thank you for sharing your experience with us! We're happy to hear that you received great service from our staff and enjoyed our rooms. We will share your comments with our Food and Beverage team to ensure these events do not happen again. We look forward to welcoming you back soon and providing you a 5 star stay.
3 out of 5
by A verified traveler

Posted Apr 6, 2024 on Expedia
Comment from Hotel Management
Apr 8, 2024 by Management, Hotel Management
Please reach out to us should you have further feedback regarding your stay.
5 out of 5
by A verified traveler

Posted Apr 1, 2024 on Expedia
Wow! what a beautiful hotel! Staff was very pleasant and the parking was so convenient.
Comment from Hotel Management
Apr 1, 2024 by Management, Hotel Management
Thank you for taking the time to share your positive feedback. t's heartwarming to hear that you enjoyed our facilities and found our staff to be pleasant. We look forward to welcoming you back soon!
5 out of 5
by A verified traveler

Posted Mar 31, 2024 on Expedia
Great place to stay
Comment from Hotel Management
Apr 1, 2024 by Management, Hotel Management
Thank you for the 5 out of 5 Jennifer!
5 out of 5
by A verified traveler

This traveler left a rating score only Posted Mar 29, 2024 on Expedia