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Best Western Plus The Charles Hotel

3.0 star property
Riverfront hotel with free breakfast and a fitness center

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Photo gallery for Best Western Plus The Charles Hotel

Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave | Premium bedding, pillowtop beds, in-room safe, desk
Property amenity
Exterior
Reception
Suite, 2 Queen Beds, Non Smoking, Refrigerator & Microwave | Premium bedding, pillowtop beds, in-room safe, desk

Reviews

8.0 out of 10
Very good

Popular amenities

  • Pet friendly
  • Housekeeping
  • Parking included
  • Gym

Room options

Available filters for rooms
Showing 7 of 7 rooms

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Premium bedding, pillowtop beds, in-room safe, desk

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Highlights

Separate sitting area
Air conditioning
Refrigerator
LCD TV
Pillowtop bed
Premium bedding
Blackout drapes/curtains
Private bathroom
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave

Premium bedding, pillowtop beds, in-room safe, desk

Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave

Highlights

Separate sitting area
Air conditioning
Refrigerator
LCD TV
Pillowtop bed
Premium bedding
Blackout drapes/curtains
Private bathroom
  • 38 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Premium bedding, pillowtop beds, in-room safe, desk

Suite, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Highlights

Separate sitting area
Air conditioning
Refrigerator
LCD TV
Pillowtop bed
Premium bedding
Blackout drapes/curtains
Private bathroom
  • 38 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Accessible, Bathtub (Bathtub )

Standard Room, 2 Queen Beds, Accessible, Bathtub (Bathtub ) | Premium bedding, pillowtop beds, in-room safe, desk

Standard Room, 2 Queen Beds, Accessible, Bathtub (Bathtub )

Highlights

Separate sitting area
Air conditioning
Refrigerator
LCD TV
Pillowtop bed
Premium bedding
Blackout drapes/curtains
Private bathroom
  • 30 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Accessible, Bathtub (Bathtub )

Standard Room, 1 King Bed, Accessible, Bathtub (Bathtub ) | Premium bedding, pillowtop beds, in-room safe, desk

Standard Room, 1 King Bed, Accessible, Bathtub (Bathtub )

Highlights

Separate sitting area
Air conditioning
Refrigerator
LCD TV
Pillowtop bed
Premium bedding
Blackout drapes/curtains
Private bathroom
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Jetted Tub

Premium bedding, pillowtop beds, in-room safe, desk

Standard Room, 1 King Bed, Non Smoking, Jetted Tub

Highlights

Separate sitting area
Air conditioning
Refrigerator
LCD TV
Pillowtop bed
Premium bedding
Blackout drapes/curtains
Private bathroom
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave | Premium bedding, pillowtop beds, in-room safe, desk

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Highlights

Separate sitting area
Air conditioning
Refrigerator
LCD TV
Pillowtop bed
Premium bedding
Blackout drapes/curtains
Private bathroom
  • 30 sq m
  • Sleeps 4
  • 2 Queen Beds

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About the neighborhood

Map
1425 South 5th Street, St. Charles, MO, 63301

What's nearby

  • Historic Main Street - 9 min walk - 0.5 miles
  • Ameristar Casino St. Charles - 10 min walk - 0.5 miles
  • St Charles Convention Center - 11 min walk - 0.6 miles
  • Hollywood Casino Amphitheatre - 4 min drive - 3.3 miles
  • Hollywood Casino - 7 min drive - 4.8 miles

Getting around

  • Kirkwood Station - 22 min drive
  • St. Louis Lambert Intl. Airport (STL) - 11 min drive

Restaurants

  • ‪Texas Roadhouse - ‬5 min walk
  • ‪McDonald's - ‬4 min walk
  • ‪Cracker Barrel - ‬15 min walk
  • ‪Amerisports Bar & Grill - ‬12 min walk
  • ‪Buffalo Wild Wings - ‬9 min walk

About this property

Best Western Plus The Charles Hotel

Hotel near Ameristar Casino St. Charles
A free breakfast buffet, a terrace, and a firepit are just a few of the amenities provided at Best Western Plus The Charles Hotel. Free in-room WiFi is available to all guests, along with dry cleaning/laundry services and a gym.
Other perks at this hotel include:
  • An indoor pool
  • Free self parking
  • An electric car charging station, express check-out, and barbecue grills
  • Luggage storage, a 24-hour front desk, and an elevator
  • Guest reviews give top marks for the breakfast, helpful staff, and location
Room features
All 133 rooms have comforts such as premium bedding and laptop-friendly workspaces, in addition to perks like air conditioning and separate sitting areas. Guest reviews speak positively of the comfortable rooms at the property.
More amenities include:
  • Pillowtop mattresses and rollaway/extra beds (surcharge)
  • Bathrooms with designer toiletries and shower/tub combinations
  • 32-inch LCD TVs with premium channels
  • Wardrobes/closets, separate sitting areas, and refrigerators

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Free self parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Free buffet breakfast available 6:00 AM to 9:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • Coffee and tea in common areas

Restaurants on site

  • Dennys

Things to do

  • Gym
  • Indoor pool
  • TV in common areas

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • Business center
  • Conference space
  • Meeting rooms

Outdoors

  • Barbecue grill
  • Firepit
  • On a river
  • Outdoor furniture
  • Picnic area
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible van parking

More

  • 8 floors
  • Ballroom
  • Banquet hall
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Pillowtop mattress
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch LCD TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 3:00 AM
Early check-in subject to availability
Early check-in fee: USD 25.00
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Late check-out subject to availability
Late check-out fee: USD 25.00
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 25 per pet, per night (maximum USD 125.00 per stay)
Service animals are welcome, and are exempt from fees
Welcoming dogs only

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 10.0 per night
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Pet fee: USD 25 per pet, per night (maximum USD 125.00 per stay)
  • Service animals are exempt from fees
  • Early check-in fee: USD 25.00 (subject to availability)
  • Late check-out fee: USD 25.00 (subject to availability)
  • Rollaway bed fee: USD 10.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Property is also known as

Best Western Plus Charles
Best Western Plus Charles Hotel
Best Western Plus The Charles
Best Western Plus The Charles Hotel Hotel
Best Western Plus The Charles Hotel St. Charles
Best Western Plus The Charles Hotel Hotel St. Charles

Frequently asked questions

Does Best Western Plus The Charles Hotel have a pool?

Yes, this property has an indoor pool.

Is Best Western Plus The Charles Hotel pet-friendly?

Yes, dogs are allowed at this property. There's a fee of USD 25 per pet, per night. Service animals are exempt from fees.

How much is parking at Best Western Plus The Charles Hotel?

Self parking is free at this property.

What time is check-in at Best Western Plus The Charles Hotel?

Check-in start time: 3 PM; Check-in end time: 3:00 AM. Early check-in is available for a fee of USD 25.00 (subject to availability). Late check-in is available during limited hours.

What time is check-out at Best Western Plus The Charles Hotel?

Check-out is at 11 AM. Late check-out is available for USD 25.00 (subject to availability).

Where is Best Western Plus The Charles Hotel located?

Situated near the airport, this hotel is within a 15-minute walk of Ameristar Casino St. Charles, Historic Main Street, and Lewis & Clark Boathouse and Nature Center. St Charles Convention Center and SSM Health St. Joseph Hospital are also within 1 mi (2 km).

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Best Western Plus The Charles Hotel Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 441 out of 1002 reviews
Rating 8 - Good. 286 out of 1002 reviews
Rating 6 - Okay. 141 out of 1002 reviews
Rating 4 - Poor. 74 out of 1002 reviews
Rating 2 - Terrible. 60 out of 1002 reviews

8.0/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

7.6/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

8/10

They served a full breakfast which was great room was clean no problems at all.
Stayed 1 night in May 2025

8/10

It was quiet and clean.
Stayed 1 night in May 2025

8/10

Breakfast offerings were great. The hotel needs modernizing.
Stayed 1 night in May 2025

10/10

This hotel is in a convenient location and check in was easy. The property seems mostly up to date and clean. It was a pleasant stay.
Stayed 1 night in May 2025

10/10

Check in was a breeze, staff very friendly and helpful.
Stayed 1 night in Apr 2025

10/10

Great
Stayed 1 night in Apr 2025

10/10

Beautiful and clean
Stayed 1 night in May 2025

10/10

The location is going through a remodel so there is a bit of the mess but the staff did a wonderful job making our stay delightful.
Stayed 2 nights in Apr 2025

8/10

Friendly staff.
Stayed 1 night in Apr 2025

10/10

The staff were exceptionally helpful. We only needed a one night stay and the staff got us in straight away after a problem with Expedia. And, they offered to help in any way they could to make things right. It was a very pleasant stay.
Stayed 1 night in May 2025

10/10

The staff is very friendly and they have a good breakfast with gluten free options We were also traveling with a small dog and the facility is pet friendly.
Stayed 1 night in Mar 2025

10/10

Convenient location with good selection for dining close by
Stayed 2 nights in Feb 2025

10/10

Quick and wasy
Stayed 1 night in Apr 2025

10/10

Clean room, helpful and nice staff
Stayed 1 night in Dec 2024

10/10

Staff was friendly. Parking lot was dark and hard to maneuver.
Stayed 1 night in Feb 2025

10/10

It smells like smoke and bathroom has what looked like poop on floor
Stayed 1 night in May 2025

10/10

I stay here alot its affordable quite and clean will continue to stay here occasionally love this hotel
Stayed 1 night in Dec 2024

8/10

great area
Stayed 2 nights in Dec 2024

10/10

Awesome Experience!
Stayed 1 night in Mar 2025

2/10

Nothing
Stayed 1 night in Apr 2025

10/10

.
Stayed 1 night in Apr 2025

10/10

Staff was very friendly and knowledgeable fast check in explained everything room was very clean
Stayed 1 night in Dec 2024

6/10

Not quite what we expected and had to remove
Stayed 3 nights in May 2025

10/10

Hotel was convenient for our needs and plenty of choices for dining close by.
Stayed 2 nights in Nov 2024

10/10

Great breakfast and newly remodeled rooms
Stayed 1 night in Nov 2024