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Heritage Hotel

Property class: 3

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Photo gallery for Heritage Hotel

A spacious living area with a green sofa, a coffee table with magazines, and a large window with curtains. - Heritage Hotel (St. John's)
A living room with a dining table, chairs, a sofa, a TV stand, and a potted plant. - Heritage Hotel (St. John's)
A dining area with round tables covered in green tablecloths, wooden chairs, and neatly arranged dining utensils. - Heritage Hotel (St. John's)
A hotel room with two beds, a desk, a chair, and a balcony with a table and chairs. - Heritage Hotel (St. John's)
A modern interior with a large window, a sofa, and a small table with magazines. - Heritage Hotel (St. John's)
A terrace, shopping on site, and laundry facilities are just a few of the amenities provided at Heritage Hotel. The on-site international cuisine restaurant, Flamboyant, offers breakfast, lunch, and dinner. In addition to a 24-hour business center and a bar, guests can connect to free WiFi in public areas, with speed of 500+ Mbps (good for 6+ people or 10+ devices).

Reviews

7.0 out of 10
Good

Popular amenities

  • Parking included
  • Air conditioning
  • Business services
  • Bar
  • Laundry

Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Executive King, 1 King Bed

A hotel room with a bed, a desk with a chair, a dresser, a television, and a framed picture on the wall.

Executive King, 1 King Bed

7.8 out of 10
Good
(17 reviews)
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Queen Room, 2 Queen Beds

A hotel room with two beds, a desk, a chair, and a balcony with a table and chairs.

Executive Queen Room, 2 Queen Beds

8.0 out of 10
Very good
(8 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed

A room with a bed, a table with chairs, and a potted plant.

Suite, 1 King Bed

10.0 out of 10
Exceptional
(2 reviews)
  • Sleeps 3
  • 1 King Bed

About the neighborhood

Located in St. John's, Heritage Hotel is in the city center and near the beach. The area's natural beauty can be seen at Dickenson Bay Beach and Jolly Beach. Antigua Botanical Gardens and Reservoir Range are also worth visiting. Visit our St. John's travel guide
Map
Heritage Quay, St. John's, Antigua

What's nearby

  • A coastal town with a boat docked near the shore, surrounded by residential buildings and greenery.
    St. John's Harbour
    1 min walk - 0.1 miles
  • A colorful street with shops and signs, including ABBOTT'S and OMEGA.
    Heritage Quay
    1 min walk - 0.1 miles
  • A museum with wooden beams, arched windows, and display cases.
    Museum of Antigua and Barbuda
    4 min walk - 0.3 miles
  • King's Casino
    1 min walk - 0.1 miles
  • Jolly Harbour Marina
    4 min walk - 0.3 miles

Getting around

  • V.C. Bird Intl. Airport (ANU)
    14 min drive

Restaurants

  • Rumrunners By The Sea
    1 min walk
  • Cheers Bar
    2 min walk
  • Hemingways Caribbean Cafe
    3 min walk
  • Harbour View Cafe
    4 min walk
  • Roti King
    5 min walk

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Property amenities

Internet

  • Available in all rooms: WiFi (USD 8 per day)
  • In-room WiFi speed: 500+ Mbps (good for 6+ people or 10+ devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Limited onsite self parking (max 1 space per unit)
  • Wheelchair-accessible parking available

Food and drink

  • A restaurant

Restaurants on site

  • Flamboyant

Things to do

  • Shopping
  • TV in common areas

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Shared microwave

Guest services

  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 24-hour business center
  • Computer station
  • Conference center
  • Meeting rooms

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Braille/raised signage
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 2 buildings
  • 4 floors
  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • TV with cable channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Free bottled water
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 25 per night
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: USD 5.00 per person, per night. This tax does not apply to children under 6 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for in-room wireless internet: USD 8.00 per day (rates may vary)
  • Rollaway bed fee: USD 25 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cribs/infant beds and rollaway/extra beds
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

Frequently asked questions

Is Heritage Hotel pet-friendly?

No, only service animals are welcome at the property.

How much is parking?

Self parking is free at this property.

What time is check-in at Heritage Hotel?

Check-in start time: 2 PM; Check-in end time: midnight.

What time is check-out at Heritage Hotel?

Check-out is at noon.

Where is Heritage Hotel located?

Located in the heart of St. John's, this hotel is steps from St. John's Harbour, Westerby Memorial, and King's Casino. Heritage Quay and Museum of Antigua and Barbuda are also within 5 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Heritage Hotel Reviews

7.0

Good

7.6

Cleanliness

6.6

Location

7.8

Staff & service

6.4

Property conditions & facilities
Rating 10 - Excellent. 105 out of 443 reviews
Rating 8 - Good. 122 out of 443 reviews
Rating 6 - Okay. 129 out of 443 reviews
Rating 4 - Poor. 51 out of 443 reviews
Rating 2 - Terrible. 36 out of 443 reviews

Reviews

Verified review

10/10 Excellent

Lynn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Its a great place for a good rest clean and comfortable safe toi
Stayed 1 night in Jul 2026
Verified review

8/10 Good

Delores

Liked: Staff & service
Disliked: Property conditions & facilities
Accessibility, Close to Restaurants and In the Heart of the City, friendly staff
Stayed 3 nights in Jun 2026
Verified review

10/10 Excellent

EUSTACE

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything especially the staff
Stayed 7 nights in Aug 2026
Verified review

8/10 Good

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It's located in the middle of the capital near to the seaport, so there is easy access to restaurants, banks, shops, stores, art galleries and duty-free shopping
Stayed 2 nights in Jun 2026
Verified review

10/10 Excellent

Jerome

Liked: Cleanliness, staff & service
Clean room and friendly helpful staff.
Stayed 2 nights in Apr 2026
Verified review

8/10 Good

Royce

Liked: Cleanliness, amenities, property conditions & facilities
Clean rooms, friendly staff. Great location in the heart of town. Safe
Stayed 4 nights in Apr 2026
Verified review

6/10 Okay

Chris

Liked: Staff & service
The place need a little sprucing up But is nice and the staff is great Very central
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Kevin

Liked: Cleanliness, amenities, property conditions & facilities
Nice room and staff
Stayed 1 night in Jan 2026
Verified review

10/10 Excellent

Won

Liked: Cleanliness, staff & service, property conditions & facilities
Old but clean room. Good amenities.
Stayed 2 nights in Mar 2026
Verified review

6/10 Okay

Frances

Liked: Staff & service
Every time I come to visit my family here in Antigua I stay at Heritage Quay. It is located in the heart of everything. The room was ok but the tile in the roof above the shower needs to be change. There’s mildew and the toilet has crust in it. This is modern time, there’s things out there to clean and remove things like this. This is my second time there and the bathroom was in the same condition. The faucet needs to be changed also it’s like it was designed for kids and it sits very close to the back of the face basin. It would be nice if they can find faucet that sticks out a bit further. We drank stuff in the room and that garage was left there until the day we checked out. Upon check in there was also a dead roach next to the cabinet in the bathroom, that to was still there until the day we checked out. Other than that the staff was very helpful and very pleasant. The dining room was also very clean and the service was excellent. Breakfast was excellent can’t complain. Will stay again! Thanks for having us 😊
Stayed 3 nights in Jul 2026
Verified review

8/10 Good

Courtney

Liked: Staff & service
The lightening is poor. The sink was slightly damaged. Location is perfect to shop and to get food.
Stayed 1 night in Mar 2026
Verified review

8/10 Good

Hansram

Liked: Cleanliness, staff & service
AC was very good the balcony was a plus with excellent view. The hotel needs an upgrade other than that the location was perfect, close to shopping, food, cruise, ships and the airport. The staff were helpful and courteous. The cleaners did a good job in the room.
Stayed 4 nights in Dec 2025
Verified review

10/10 Excellent

victor

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location if you take ferry to Barbuda
Stayed 1 night in Mar 2025
Verified review

6/10 Okay

Jerome

Liked: Cleanliness, staff & service
The Heritage is right downtown with easy access to food and shopping. The facility is older but the rooms are large and clean.
Stayed 7 nights in Sep 2025
Verified review

8/10 Good

Seleen

Close to shopping area
Stayed 1 night in Jul 2025
Verified review

10/10 Excellent

MAVIS

Liked: Cleanliness, amenities, property conditions & facilities
Location is amazing....right in the heart of St. John's. The hotel is quiet, clean and friendly staff.
Stayed 3 nights in Apr 2025
Verified review

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
Awesome place. Well kept with friendly staff
Stayed 1 night in Feb 2024
Verified review

8/10 Good

Caleb

Liked: Cleanliness, amenities, property conditions & facilities
Location was good and the room was large. It seemed like there was too much space in the room, and it had a balcony. Reception was helpful and was able to assist with booking a taxi for an early flight. The bed and pillows were ok, but not exceptionally comfortable, and the AC worked extremely well. Unfortunately, none of the nearby atms accepted us cards, which made it hard to get currency and places close early, so by the time I arrived I couldn't find food and went to bed hungry.
Stayed 1 night in Jan 2026
Verified review

8/10 Good

Annie

Liked: Cleanliness, staff & service
Nice big comfortable rooms that are soundproof and the people are great.
Stayed 3 nights in Jun 2024
Verified review

8/10 Good

Owen

Liked: Cleanliness, staff & service
Very conveniently located downtown
Stayed 1 night in Jun 2024
Verified review

8/10 Good

Maleni

Liked: Cleanliness, staff & service, property conditions & facilities
Friendly staff
Stayed 6 nights in Sep 2024
Verified review

8/10 Good

Jewel

Liked: Cleanliness, amenities, property conditions & facilities
Its convenient for last minute trip. Staff were friendly. Hotel can be renovated to update property but overall not bad.
Stayed 4 nights in Apr 2025
Verified review

4/10 Poor

Marsha

Liked: Staff & service
Disliked: Property conditions & facilities
Helpful and pleasant staff. The location was ok, but very noisy. The room was very dated.
Stayed 1 night in Jul 2025
Verified review

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Wonderful hotel, ideally located

The hotel is perfectly located, close to the spectacular restaurant Cuties and the Heritage Quay. The staff are friendly, welcoming, and helpful. Our room was spacious and clean. I strongly recommend this hotel.
Stayed 2 nights in Jun 2024
Verified review

4/10 Poor

Samantha

Disliked: Cleanliness, amenities, property conditions & facilities
The location in downtown St. John’s is useful for food and shopping (noting most places are closed on Sundays and holidays). Rooms are large and often have an equally capacious balcony. But the spaces are a bit run down: the towels were filthy - grey rather than white - and there was a thin rime of dirt inside the kettle and no way to clean it out. Hot drinks were off the menu. Finally, our room overlooked a bar that played live music until very late. Perhaps ask for a room facing away from the bar.
Stayed 1 night in Jan 2026