See all properties

The Norfolk Lodge Hotel

3.0 star property
Suburban hotel with free breakfast and a fitness center

Choose dates to view prices

Photo gallery for The Norfolk Lodge Hotel

Exterior
Indoor pool, sun loungers
Reception
Exterior
Single Room | Iron/ironing board, travel crib, free WiFi, bed sheets

Reviews

8.2 out of 10
Very good

Popular amenities

  • Bar
  • Pool
  • Gym
  • 24/7 front desk

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Single Room

Single Room | Iron/ironing board, travel crib, free WiFi, bed sheets

Single Room

Highlights

Heating
Flat-screen TV
Private bathroom
Hair dryer
Coffee/tea maker
Electric kettle
Daily housekeeping
Wardrobe or closet
  • 11 sq m
  • Sleeps 1
  • 1 Twin Bed

View all photos for Standard Double Room

Iron/ironing board, travel crib, free WiFi, bed sheets

Standard Double Room

Highlights

Heating
Free rollaway/extra beds
Flat-screen TV
Private bathroom
Hair dryer
Coffee/tea maker
Electric kettle
Daily housekeeping
  • 18 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Double or Twin Room

Double or Twin Room | Iron/ironing board, travel crib, free WiFi, bed sheets

Double or Twin Room

Highlights

Heating
Free rollaway/extra beds
Flat-screen TV
Private bathroom
Hair dryer
Coffee/tea maker
Electric kettle
Daily housekeeping
  • 18 sq m
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

View all photos for Family Room

Family Room | Iron/ironing board, travel crib, free WiFi, bed sheets

Family Room

Highlights

Heating
Flat-screen TV
Private bathroom
Hair dryer
Coffee/tea maker
Electric kettle
Daily housekeeping
Wardrobe or closet
  • 24 sq m
  • Sleeps 4
  • 1 Double Bed and 1 Twin Bunk Bed

Similar properties

Interior

The Savoy Jersey

  • Pool
  • Breakfast included
  • Free WiFi
  • Restaurant
8.8 out of 10, Excellent, 1,000 reviews
The Savoy Jersey

About the neighborhood

Map
Rouge Bouillon, St. Helier, Jersey, JE2 3UZ

What's nearby

  • St. Helier Town Hall - 11 min walk - 0.6 miles
  • St. Helier Central Market - 11 min walk - 0.6 miles
  • King Street - 12 min walk - 0.7 miles
  • Port of Jersey - 18 min walk - 1.0 mile
  • St. Helier Beach - 20 min walk - 1.1 miles

Getting around

  • Jersey (JER) - 16 min drive

Restaurants

  • ‪The Adelphi Lounge - ‬9 min walk
  • ‪Bean Around The World - ‬12 min walk
  • ‪Bella Italia - ‬11 min walk
  • ‪spice of life - ‬13 min walk
  • ‪Mange Tout - Sand St - ‬13 min walk

About this property

The Norfolk Lodge Hotel

Hotel near Port of Jersey
Located close to St. Helier Town Hall and St. Helier Beach, The Norfolk Lodge Hotel provides a free breakfast buffet, a terrace, and dry cleaning/laundry services. Stay connected with free in-room WiFi, and guests can find other amenities such as a bar and a gym.
Additional perks include:
  • An indoor pool and outdoor pool access nearby, with sun loungers
  • Free self parking
  • Access to a nearby indoor pool, an elevator, and a TV in the lobby
  • Smoke-free premises, a front-desk safe, and luggage storage
  • Guest reviews speak highly of the helpful staff
Room features
All 90 rooms have amenities such as free WiFi.
Extra conveniences in all rooms include:
  • Bathrooms with tubs or showers and free toiletries
  • Wardrobes/closets, travel cribs, and electric kettles

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • Free buffet breakfast available daily 8:00 AM to 10:00 AM
  • A bar/lounge
  • A restaurant

Things to do

  • Gym
  • Indoor pool
  • Indoor pool (guest access)
  • Outdoor pool (guest access)
  • TV in common areas

Family friendly

  • Access to nearby outdoor pool
  • Indoor pool
  • Travel crib

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Pool loungers
  • Terrace

Accessibility

  • Elevator (31 inch wide door)

More

  • 3 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service

More

  • Heating
  • Iron/ironing board on request
  • Phone

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 10:00 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 10 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The property is closed between October 9 and April 3.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
1 child per adult, up to the age of 15 years, can stay for free if using existing beds when occupying the parent or guardian's room; children may not be eligible for complimentary breakfast
Cribs (infant beds) are not available

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Safety features at this property include a smoke detector and window guards

We should mention

Children under 14 years old are not allowed in the swimming pool or fitness facility without adult supervision

Property is also known as

Norfolk Lodge Hotel
Norfolk Lodge Hotel St. Helier
Norfolk St. Helier
Norfolk Hotel St. Helier
Norfolk Lodge Hotel Jersey/St. Helier
The Norfolk Lodge Hotel Hotel
The Norfolk Lodge Hotel St. Helier
The Norfolk Lodge Hotel Hotel St. Helier

Frequently asked questions

Does The Norfolk Lodge Hotel have a pool?

Yes, this property has an indoor pool and outdoor pool access.

Is The Norfolk Lodge Hotel pet-friendly?

No, only service animals are welcome at the property.

How much is parking at The Norfolk Lodge Hotel?

Self parking is free at this property.

What time is check-in at The Norfolk Lodge Hotel?

Check-in start time: 2:00 PM; Check-in end time: 10:00 PM. Late check-in is available during limited hours.

What time is check-out at The Norfolk Lodge Hotel?

Check-out is at 10 AM.

Where is The Norfolk Lodge Hotel located?

Situated near the beach, this hotel is within 1 mi (2 km) of St. Helier Town Hall, Port of Jersey, and St. Helier Beach. Havre des Pas and La Hougue Bie are also within 3 mi (5 km).

Have a question?

AI iconBeta

Get instant answers with AI powered search of property information and reviews.

The Norfolk Lodge Hotel Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 144 out of 452 reviews
Rating 8 - Good. 208 out of 452 reviews
Rating 6 - Okay. 77 out of 452 reviews
Rating 4 - Poor. 13 out of 452 reviews
Rating 2 - Terrible. 10 out of 452 reviews

8.8/10

Cleanliness

9.0/10

Staff & service

8.0/10

Amenities

7.8/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

6/10

The indoor pool and jacuzzi are very cold, too cold. And the average age of the guests in this hotel is age 70. I would not recommend it for families of young children.
Stayed 3 nights in May 2025

10/10

Very enjoyable stay. Helpful and friendly staff.
Stayed 2 nights in May 2024

10/10

Another wonderful stay. Staff were fabulous. Room clean and spacious. Food fabulous.
Stayed 3 nights in Sep 2024

8/10

Very nice hotel …..staff very good also
Stayed 3 nights in Aug 2023

8/10

It was quiet,the food was very nice ,clean and the staff was pleasant .
Stayed 4 nights in Sep 2023

8/10

I enjoyed my stay at the Norfolk Lodge with my family. It was a great location. It was easy to get to the bus station with regular services around the island.The hotel is central and would recommend for those wanting a budget stay. Breakfast was plentiful and staff attentive. Entertainment every night if that's your thing. Jersey is beautiful and would stay again if returning.
Stayed 5 nights in Aug 2024

6/10

The best part of this hotel was the friendly, helpful staff. This hotel is well situated if you enjoy lots of walking.
Stayed 7 nights in Jul 2023

10/10

We stayed for 4 nights and enjoyed ourselves. The hotel itself is a little tired but very clean. We went to the pool once and enjoyed it. The breakfast was great. The staff were all lovely and special mention to Irina at brekafast who was consistently especially lovely with us. We will return as/when we return to Jersey.
Stayed 4 nights in Aug 2024

8/10

Nice hotel but a bit dated.
Stayed 3 nights in Sep 2023

8/10

Very welcoming hotel with excellent food. Spotlessly clean and comfortable Pool was lovely and warm Short walk to the front
Stayed 4 nights in Sep 2022

10/10

We took our car the hotel was near the harbour in a good location, the main shops were in a short walk and so was the marina, lots of parking places at the hotel, main thing was the hotel the staff were excellent so helpfull no matter what problem you have they will sort it,they all were so professional, the food and choice was excellent all in all i couldn't fault it, i have'nt mensioned the swimming pool and the gym all in the price one good hotel and well run.
Stayed 5 nights in Aug 2024

8/10

Friendly staff
Stayed 5 nights in Jun 2023

10/10

We stayed here for 3 nights while we were on Jersey and this was just what we wanted. The staff we very friendly and very helpful and we would stay here again if on the Island.
Stayed 3 nights in Sep 2023

6/10

Hotel was nice but just needs a tidy up. Seems to be a hotel for the older generation. A good walk to the town from the hotel but overall no complaints
Stayed 4 nights in Sep 2023

10/10

Room was a bit dated. 1 solitary pucture on the wall. But it is the Channel Islands and it's either excellent or there is a big drop in style and standards regarding rooms. The staff, food and othe amenities were excellent.
Stayed 5 nights in Jun 2024

10/10

Friendly welcoming staff. I’m Coeliac and was well looked after by the restaurant staff.
Stayed 7 nights in May 2023

10/10

.
Stayed 4 nights in Aug 2024

8/10

The hotel staff is really helpful and service is brilliant. The rooms are ok but walls are thin and wooden floor noisy. 10 min walk from the center. Overall a very pleasant stay.
Stayed 3 nights in Jun 2022

10/10

The staff were amazing. Rooms cleaned daily. Breakfast had a great selection. The room was a little dated but comfy bed and clean too. I would definitely go back.
Stayed 5 nights in Apr 2023

8/10

Staff, breakfast and the convenient location all excellent. It is a shame the hotel locks its doors in the night… had to wait to be let in both nights… perhaps a key card facility on the door or a night porter present might make this hotel even better!
Stayed 2 nights in Sep 2022

10/10

The staff are very professional and very kind. I would like to thank the receptionist Kennedy and their duty manager for their kindness and thoughtfulness.
Stayed 3 nights in Jun 2022

8/10

The Hotel is traditional or conventional in its provision of services provided- not flash nor dowdy. Suits a mature clientele though there are steps within the building requiring consideration by anybody with mobility issues. Pleasant enough stay for a brief get away holiday or break.
Stayed 4 nights in Sep 2023

10/10

very clean hotel.. Staff are superb, friendly and looked after us well especially Sara and Rommel in dining.. And also Jenni and Mary in housekeeping
Stayed 5 nights in Jul 2022

6/10

Neat, tidy and spacious rooms with free full breakfast provided. In view that there is no air-conditioning in the room and guests must open the windows to get fresh air, the only drawback is that the windows are not fitted with mosquito screens.
Stayed 3 nights in Aug 2024

8/10

The staff were all very helpful, friendly and efficient. Breakfast was very good. Was great to have a a restaurant and bar on site. Our room was clean and good size, could do with a few hooks to hang coats, towels etc. Bed and pillows not that comfortable.
Stayed 4 nights in May 2023