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Grand Jersey Hotel & Spa

Choose dates to view prices

Luxury
5.0 star property
9.4

Exceptional

Serene elegance with stunning sea views

Beautifully situated near the town center, this hotel offers stunning sea views and a serene atmosphere. Unwind in the luxurious spa, enjoy the beautiful swimming pool, and savor an excellent breakfast buffet.

Popular amenities

  • Bar

Room options

Available filters for rooms
Showing 9 of 9 rooms

View all photos for Classic Double Room, Sea View

Classic Double Room, Sea View | 1 bedroom, premium bedding, in-room safe, individually decorated

Classic Double Room, Sea View

9.4 out of 10
Exceptional
(21 reviews)

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Refrigerator
HDTV
Hypo-allergenic bedding
Separate bedroom
  • 20 sq m
  • Beach view
  • Sleeps 2
  • 1 Double Bed

View all photos for Classic Twin Room (may have frosted window)

1 bedroom, premium bedding, in-room safe, individually decorated

Classic Twin Room (may have frosted window)

9.4 out of 10
Exceptional
(12 reviews)

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Refrigerator
HDTV
Hypo-allergenic bedding
Separate bedroom
  • 20 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Superior Double Room, Ocean View

Superior Double Room, Ocean View | 1 bedroom, premium bedding, in-room safe, individually decorated

Superior Double Room, Ocean View

9.6 out of 10
Exceptional
(10 reviews)

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
HDTV
Hypo-allergenic bedding
  • 20 sq m
  • Sea view
  • Sleeps 4
  • 1 Double Bed

View all photos for Classic Double Room, Park View

1 bedroom, premium bedding, in-room safe, individually decorated

Classic Double Room, Park View

9.6 out of 10
Exceptional
(11 reviews)

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Refrigerator
HDTV
Hypo-allergenic bedding
Separate bedroom
  • 20 sq m
  • Park view
  • Sleeps 2
  • 1 Double Bed

View all photos for Small Classic Double

Small Classic Double | 1 bedroom, premium bedding, in-room safe, individually decorated

Small Classic Double

9.4 out of 10
Exceptional
(8 reviews)

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Refrigerator
HDTV
Hypo-allergenic bedding
Separate bedroom
  • 10 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Classic Double Room (may have frosted Windows)

1 bedroom, premium bedding, in-room safe, individually decorated

Classic Double Room (may have frosted Windows)

9.6 out of 10
Exceptional
(16 reviews)

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Refrigerator
HDTV
Hypo-allergenic bedding
Separate bedroom
  • 20 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Double Room, Ocean View

Deluxe Double Room, Ocean View | 1 bedroom, premium bedding, in-room safe, individually decorated

Deluxe Double Room, Ocean View

9.0 out of 10
Wonderful
(29 reviews)

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Refrigerator
HDTV
Hypo-allergenic bedding
Separate bedroom
  • 20 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, Ocean View

Suite, Ocean View | 1 bedroom, premium bedding, in-room safe, individually decorated

Suite, Ocean View

10.0 out of 10
Exceptional
(1 review)

Highlights

Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
HDTV
  • 40 sq m
  • 1 bedroom
  • Sea view
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Double or Twin Room, Park View

Deluxe Double or Twin Room, Park View | 1 bedroom, premium bedding, in-room safe, individually decorated

Deluxe Double or Twin Room, Park View

9.4 out of 10
Exceptional
(19 reviews)

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
HDTV
Hypo-allergenic bedding
  • 20 sq m
  • Park view
  • Sleeps 3
  • 1 Double Bed

About the neighborhood

Map
Esplanade, St. Helier, Jersey, JE2 3QA

What's nearby

  • St. Helier Town Hall - 6 min walk - 0.4 miles
  • King Street - 8 min walk - 0.5 miles
  • Port of Jersey - 8 min walk - 0.5 miles
  • Elizabeth Castle - 9 min walk - 0.5 miles
  • St. Helier Central Market - 11 min walk - 0.6 miles

Getting around

  • Jersey (JER) - 14 min drive

Restaurants

  • ‪Cargo - ‬7 min walk
  • ‪Locke’s - ‬9 min walk
  • ‪KFC - ‬7 min walk
  • ‪spice of life - ‬7 min walk
  • ‪Shuga - ‬6 min walk

About this property

Grand Jersey Hotel & Spa

Luxury hotel near Port of Jersey
Consider a stay at Grand Jersey Hotel & Spa and take advantage of a terrace, dry cleaning/laundry services, and car rentals on site. Treat yourself to a facial, a manicure/pedicure, or a deep-tissue massage at the onsite spa. At the two on-site restaurants, enjoy breakfast, lunch, dinner, kids' meals, and British cuisine. Stay connected with free in-room WiFi, and guests can find other amenities such as a bar and a health club.
You'll also enjoy the following perks during your stay:
  • An indoor pool
  • Free self parking
  • Full breakfast (surcharge), an electric car charging station, and express check-out
  • Express check-in, a banquet hall, and a computer station
  • Guest reviews give top marks for the breakfast, helpful staff, and first-rate property condition
Room features
All 123 individually furnished rooms offer comforts such as 24-hour room service and premium bedding, as well as thoughtful touches like laptop-compatible safes and air conditioning. Guest reviews speak positively of the clean rooms at the property.
Extra conveniences in all rooms include:
  • Recycling, LED light bulbs, and eco-friendly cleaning products
  • Bathrooms with designer toiletries and shower/tub combinations
  • 42-inch HDTVs with cable channels
  • Wardrobes/closets, refrigerators, and daily housekeeping

Awards and affiliations

Eco-Certified Property
This property participates in Green Tourism Program, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Height restrictions apply for onsite parking
  • 24-hour offsite parking (GBP 6.66 per day)
  • Free self parking on site
  • Limited onsite parking (max 8 spaces per unit)
  • Wheelchair-accessible parking available

Food and drink

  • Full breakfast available for a fee 7:00 AM to 10:00 AM on weekdays and 7:30 AM to 10:30 AM on weekends; GBP 25 for adults and GBP 12.50 for children
  • 2 restaurants
  • A bar/lounge
  • Private picnics

Restaurants on site

  • Champagne Lounge
  • Tassili
  • Victoria's

Things to do

  • Full-service spa
  • Health club
  • Hot tub
  • Indoor pool
  • Sauna
  • Steam room

Family friendly

  • In-room refrigerator
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Computer station
  • Conference center
  • Coworking space
  • Meeting rooms

Outdoors

  • Direct access to the beach
  • On the bay
  • Terrace
  • Vegetable garden

Full-service spa

  • 6 treatment rooms
  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hot tub
  • Manicures/pedicures
  • Prenatal massages
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Elevator (36 inch wide door)
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk (30 inches high)
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 4 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 1890
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Victorian architecture

Room amenities

Bedroom

  • Blackout drapes
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Toilet paper
  • Towels provided

Entertainment

  • 42-inch LCD TV with cable channels

Food and drink

  • 24-hour room service
  • Champagne service
  • Free bottled water
  • Refrigerator

More

  • Air conditioning
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of GBP 25 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only
1 total pets
Restrictions apply; for more information contact the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
1 child, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for GBP 25.0 per night

Property payment types

Important information

Optional extras

  • Fee for full breakfast: approximately GBP 25.00 for adults and GBP 12.50 for children
  • Nearby parking fee: GBP 6.66 per day(164 ft away; open 24 hours)
  • Pet fee: GBP 25 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Rollaway bed fee: GBP 25.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property uses a grey water recycling system
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Children under 16 years old are allowed in the pool from 7 AM to 12:30 PM and from 2 PM to 7 PM.

We should mention

Pool access available from 7:00 AM to 10:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Construction is underway at a neighboring building and there may be noise disturbance from the construction work
Parking height restrictions apply
Children under 16 years old are not allowed in the swimming pool without adult supervision
Children under 16 years old are not allowed in the spa without adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Grand Jersey
Grand Jersey Hotel
Grand Jersey Hotel St. Helier
Grand Jersey St. Helier
Hotel Grand Jersey
Grand Jersey St Helier
Grand Jersey Hotel Spa
Grand Jersey Hotel & Spa Hotel
Grand Jersey Hotel & Spa St. Helier
Grand Jersey Hotel & Spa Hotel St. Helier

Frequently asked questions

Does Grand Jersey Hotel & Spa have a pool?

Yes, this property has an indoor pool. Pool access is from 7:00 AM–10:00 PM.

Is Grand Jersey Hotel & Spa pet-friendly?

Yes, this property allows dogs (limit 1 total). There's a fee of GBP 25 per pet, per night. Service animals are exempt from fees. Some restrictions may apply, so please contact the property for more details.

How much is parking at Grand Jersey Hotel & Spa?

Self parking is free at this property.

What time is check-in at Grand Jersey Hotel & Spa?

Check-in start time: 3:00 PM; Check-in end time: anytime. A fee applies for early check-in (subject to availability).

What time is check-out at Grand Jersey Hotel & Spa?

Check-out is at 11 AM. Late check-out is available for a fee.

Where is Grand Jersey Hotel & Spa located?

Offering direct access to the beach, this St. Helier hotel is in the city center and within a 10-minute walk of St Aubin's Bay and Port of Jersey. Jersey Opera House and The Georgian House are also within 10 minutes.

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Grand Jersey Hotel & Spa Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 740 out of 1002 reviews
Rating 8 - Good. 198 out of 1002 reviews
Rating 6 - Okay. 43 out of 1002 reviews
Rating 4 - Poor. 12 out of 1002 reviews
Rating 2 - Terrible. 9 out of 1002 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

9.4/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Ian Stephen

Liked: Cleanliness, amenities, property conditions & facilities
The room was very clean and all the staff were very friendly and helpful
Stayed 4 nights in Nov 2025

10/10 Excellent

Mr Kevin John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel, friendly and efficient staff. Breakfast choices has a great selection and even off the menu if required
Stayed 3 nights in Oct 2025

10/10 Excellent

Emma

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel in a great location opposite the beach and castle. Short walk to shops and restaurants. Friendly, helpful staff and great food at the breakfast buffet.
Stayed 2 nights in Aug 2025

10/10 Excellent

Philippa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was very well situated near the bus station and city centre which was easily walkable
Stayed 3 nights in Jun 2025

10/10 Excellent

Anthony

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely stay

Great hotel with super staff Lovely room Great breakfast
Stayed 4 nights in Apr 2025

10/10 Excellent

Kathy Anne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A beautiful hotel with incredible staff. We were made to feel so welcome. The breakfast was amazing with so much choice and all high quality. We thoroughly enjoyed our stay and didn’t want to leave!
Stayed 3 nights in Sep 2025

10/10 Excellent

mr blair

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly attentive staff. Very good food and great location.
Stayed 3 nights in Aug 2025

10/10 Excellent

Betty

Liked: Cleanliness, amenities
Can’t fault anything
Stayed 3 nights in Oct 2025

10/10 Excellent

Mark James

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good service and good breakfast
Stayed 3 nights in Aug 2025

10/10 Excellent

Steve

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely first class service provided by Cornelius on the reception desk. Hotel in great location.
Stayed 3 nights in Aug 2025

10/10 Excellent

George

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely staff, excellent food, very clean and situated perfectly for buses, restaurants and beaches.
Stayed 7 nights in Jul 2025

8/10 Good

Julie Katherine

Liked: Cleanliness, staff & service
The staff, cleanliness and food was excellent however it would have been better with more choice on the evening dinner menu and was noisy at times being on the main road and having a fair ground arrive opposite our view whilst staying there.
Stayed 5 nights in Aug 2025

8/10 Good

Christopher

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Delicious food, views of the bay and comfortable rooms. Really nice spa area as well. Only negative is the knocking on the door every evening to see if you need any further room turnover
Stayed 5 nights in Jul 2025

10/10 Excellent

Gerard

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very enjoyable stay . Staff friendly and professional . Room very good . Only area problem parking very tight spaces . Would recommend hotel
Stayed 5 nights in Jul 2025

10/10 Excellent

Selina

Liked: Staff & service, amenities, property conditions & facilities
Lovely hotel… the staff were so helpful and great with kids..❤️
Stayed 4 nights in Apr 2025

6/10 Okay

Victoria

Liked: Cleanliness
The terrace makes this hotel, as the food, device and environment were excellent. Otherwise, the rooms are jaded and the pool/spa area dingy
Stayed 4 nights in Jul 2025

10/10 Excellent

Marlene

Liked: Cleanliness, staff & service, property conditions & facilities
Have stayed here several times - the location is front row overlooking Elizabeth Castle and the seafront The staff are all very helpful and attentive which is what you expect from a five star hotel Can’t wait to book my next visit
Stayed 5 nights in May 2025

10/10 Excellent

Wing-Sze

Liked: Cleanliness, staff & service, property conditions & facilities
Staff are very friendly and welcoming. Good Food and drink options.
Stayed 2 nights in May 2025

10/10 Excellent

Ranjit

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic
Stayed 2 nights in Jul 2025

10/10 Excellent

Nicola

Liked: Cleanliness, amenities, property conditions & facilities
Loved it all, attention to detail. Staff service, food quality, cleanliness.
Stayed 5 nights in Jun 2025

10/10 Excellent

Brian

Liked: Cleanliness, amenities, property conditions & facilities
Fabulous hotel where attention to detail & the friendliness of staff is paramount, cannot thank all concerned & would highly recommend this hotel which is ideally located within walking distance of the town. Food quality & choice was the best I have ever had. Massive thankyou
Stayed 5 nights in Jul 2025

10/10 Excellent

Betty

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent holiday
Stayed 3 nights in Mar 2025

8/10 Good

Danielle

Liked: Staff & service, property conditions & facilities, room comfort
Main bed very comfortable sofa bed not so. There was food down the sides of the bedside tables and the bathroom was a little tired but the service from the staff was impeccable. To the concierge, reception and the outside waiting staff to the lovely breakfast lady. A credit to the hotel.
Stayed 3 nights in Aug 2025

8/10 Good

Craig

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were great, rooms were nice and we thoroughly enjoyed our stay.
Stayed 2 nights in Feb 2024

10/10 Excellent

john

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a lovely week, the staff were excellent and the breakfast was first class. The rooms were very comfortable too.
Stayed 7 nights in Aug 2024

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