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Grand Jersey Hotel & Spa

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Photo gallery for Grand Jersey Hotel & Spa

A room with a bay window overlooking a beach, two armchairs, and a table with fruit. - Grand Jersey Hotel & Spa (St. Helier)
A seating area with a glass table, a glass of white wine, and a bowl of fruit. - Grand Jersey Hotel & Spa (St. Helier)
A large indoor swimming pool with a tiled floor, a staircase leading down to the pool, and potted plants along the walls. - Grand Jersey Hotel & Spa (St. Helier)
A bar area with a bar counter, shelves of liquor bottles, and seating with tables and chairs. - Grand Jersey Hotel & Spa (St. Helier)
A coastal hotel with multiple white buildings, a stone retaining wall, and a modern glass structure. - Grand Jersey Hotel & Spa (St. Helier)
Luxury
5.0 star property
9.4

Exceptional

Seaside sanctuary with spa indulgence

Panoramic views of Elizabeth Castle and St Aubins Bay unfold from the beachfront terrace champagne bar. The full-service spa offers rejuvenating treatments with a pool, sauna, and hot tub. Mornings begin with an exceptional breakfast buffet in the award-winning Tassili restaurant.

Popular amenities

  • Pet friendly
  • Free WiFi

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Room options

Available filters for rooms
Showing 9 of 9 rooms

View all photos for Classic Double Room, Sea View

A hotel room with a large bed, two bedside tables, and a wall with vertical red panels.

Classic Double Room, Sea View

9.4 out of 10
Exceptional
(23 reviews)
  • Sea view
  • 20 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Classic Twin Room (may have frosted window)

A hotel room with a large bed, two bedside lamps, a nightstand with a phone, and a wall-mounted lamp.

Classic Twin Room (may have frosted window)

9.2 out of 10
Wonderful
(13 reviews)
  • 20 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Superior Double Room, Ocean View

A coastal hotel with multiple white buildings, a stone retaining wall, and a modern glass structure.

Superior Double Room, Ocean View

9.6 out of 10
Exceptional
(10 reviews)
  • Sea view
  • 20 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed

View all photos for Classic Double Room, Park View

A hotel room with a large bed, two bedside lamps, a nightstand with a phone, and a wall-mounted lamp.

Classic Double Room, Park View

9.6 out of 10
Exceptional
(12 reviews)
  • Park view
  • 20 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Small Classic Double

A hotel room with a large bed, two nightstands, and two wall-mounted lamps.

Small Classic Double

9.4 out of 10
Exceptional
(9 reviews)
  • 10 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Classic Double Room (may have frosted Windows)

A hotel room with a large bed, two bedside lamps, a nightstand with a phone, and a wall-mounted lamp.

Classic Double Room (may have frosted Windows)

9.6 out of 10
Exceptional
(18 reviews)
  • 20 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Double Room, Ocean View

A coastal hotel with multiple white buildings, a stone retaining wall, and a modern glass structure.

Deluxe Double Room, Ocean View

9.0 out of 10
Wonderful
(32 reviews)
  • Ocean view
  • 20 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, Ocean View

A hotel room with a large bed, two nightstands, a red and black striped headboard, and two wall-mounted lamps.

Suite, Ocean View

10.0 out of 10
Exceptional
(2 reviews)
  • Sea view
  • 40 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Double or Twin Room, Park View

A hotel room with a large bed, a desk, a chair, a small table, and a window with curtains.

Deluxe Double or Twin Room, Park View

9.2 out of 10
Wonderful
(22 reviews)
  • Park view
  • 20 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed

About the neighborhood

Located in St. Helier, Grand Jersey Hotel & Spa is in the city center and on the waterfront. The Georgian House and Elizabeth Castle are local landmarks, and some of the area's attractions include AquaSplash and Jersey Arts Centre. Maritime Museum & Occupation Tapestry Gallery and aMazin! Adventure Park & Maze are also worth visiting. Visit our St. Helier travel guide
Map
Esplanade, St. Helier, Jersey, JE2 3QA

What's nearby

  • A coastal fort with a flag, a beach, and a clear sky.
    Elizabeth Castle
    11 min walk - 0.6 miles
  • The entrance to Central Market with ornate red gates and hanging flower baskets.
    St. Helier Central Market
    12 min walk - 0.7 miles
  • A coastal landscape with a historic fort on a cliff overlooking the sea.
    St. Helier Beach
    14 min walk - 0.8 miles
  • Jersey Opera House
    3 min walk - 0.2 miles
  • Port of Jersey
    9 min walk - 0.5 miles

Getting around

  • Jersey (JER)
    16 min drive

Restaurants

  • Shuga
    6 min walk
  • Kyoto Restobar
    6 min walk
  • Bella Italia
    7 min walk
  • Locke’s
    9 min walk
  • Champagne Lounge
    1 min walk

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Height restrictions apply for onsite parking
  • 24-hour offsite parking (GBP 6.66 per day)
  • Free self parking on site
  • Limited onsite self parking (max 8 spaces per unit)
  • Wheelchair-accessible parking available

Food and drink

  • Full breakfast available for a fee 7:00 AM to 10:00 AM on weekdays and 7:30 AM to 10:30 AM on weekends; GBP 25 for adults and GBP 12.50 for children
  • 2 restaurants
  • A bar/lounge
  • Private picnics

Restaurants on site

  • Champagne Lounge
  • Tassili
  • Victoria's

Things to do

  • Full-service spa
  • Health club
  • Hot tub
  • Indoor pool
  • Sauna
  • Steam room

Family friendly

  • In-room refrigerator
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Computer station
  • Conference center
  • Coworking space
  • Meeting rooms

Outdoors

  • Direct access to the beach
  • On the bay
  • Terrace
  • Vegetable garden

Full-service spa

  • 6 treatment rooms
  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hot tub
  • Manicures/pedicures
  • Prenatal massages
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator (36 inch wide door)
  • Null
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk (30 inches high)
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 4 floors
  • At least 80% organic food
  • Banquet hall
  • Built in 1890
  • Comprehensive food waste policy
  • Double-glazed windows
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally sourced food prioritized
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Non-plastic coffee stirrers available
  • Non-plastic drinking straws available
  • Reusable cups
  • Reusable tableware
  • Smoking not allowed
  • Some LED lighting used
  • Some profits reinvested in community and sustainability
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Victorian architecture
  • Waste recycling policy

Room amenities

Bedroom

  • Blackout drapes
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Toilet paper
  • Towels provided

Entertainment

  • 42-inch LCD TV with cable channels

Food and drink

  • 24-hour room service
  • Champagne service
  • Free bottled water
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Energy-saving switches used
  • Individually decorated
  • Individually furnished
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone
  • Recycling
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of GBP 25 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only
1 total pets
Restrictions apply; for more information contact the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
1 child, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for GBP 25.0 per night

Property payment types

  • American Express
  • Mastercard
  • Visa

Important information

Optional extras

  • Fee for full breakfast: approximately GBP 25.00 for adults and GBP 12.50 for children
  • Nearby parking fee: GBP 6.66 per day(164 ft away; open 24 hours)
  • Pet fee: GBP 25 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Rollaway bed fee: GBP 25.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Some water is reused through a grey water recycling system
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Children under 16 years old are allowed in the pool from 7 AM to 12:30 PM and from 2 PM to 7 PM.

We should mention

Pool access available from 7:00 AM to 10:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Construction is underway at a neighboring building and there may be noise disturbance from the construction work
Parking height restrictions apply
Children under 16 years old are not allowed in the swimming pool without adult supervision
Children under 16 years old are not allowed in the spa without adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Frequently asked questions

Does Grand Jersey Hotel & Spa have a pool?

Yes, this property has an indoor pool. Pool access is from 7:00 AM–10:00 PM.

Is Grand Jersey Hotel & Spa pet-friendly?

Yes, this property allows dogs (limit 1 total). There's a fee of GBP 25 per pet, per night. Service animals are exempt from fees. Some restrictions may apply, so please contact the property for more details.

How much is parking?

Self parking is free at this property.

What time is check-in at Grand Jersey Hotel & Spa?

Check-in start time: 3:00 PM; Check-in end time: anytime. A fee applies for early check-in (subject to availability).

What time is check-out at Grand Jersey Hotel & Spa?

Check-out is at 11 AM. Late check-out is available for a fee.

Where is Grand Jersey Hotel & Spa located?

Offering direct access to the beach, this St. Helier hotel is in the city center and within a 10-minute walk of St Aubin's Bay and Port of Jersey. Jersey Opera House and The Georgian House are also within 10 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Grand Jersey Hotel & Spa Reviews

9.4

Exceptional

9.6

Cleanliness

9.2

Location

9.6

Staff & service

9.2

Property conditions & facilities
Rating 10 - Excellent. 773 out of 1002 reviews
Rating 8 - Good. 172 out of 1002 reviews
Rating 6 - Okay. 38 out of 1002 reviews
Rating 4 - Poor. 10 out of 1002 reviews
Rating 2 - Terrible. 9 out of 1002 reviews

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
We had a very restful stay, everything was fantastic as always. Beautiful hotel , staff and food that’s why we always return.
Stayed 3 nights in Oct 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent position and facilities a very comfortable place to stay. Friendly staff and excellent breakfast
Stayed 7 nights in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was really nice all staff were very friendly and helpful . Very good breakfast, both quality and choice. Few minutes form Town centre , lovely sea view . Would definitely stay there again.
Stayed 4 nights in Oct 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly and accommodating staff.
Stayed 3 nights in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved everything about this hotel Perfect location to access the island We had a lovely room with a great sea view Breakfast was excellent with great quality and variety but the best thing was that the staff were so welcoming and friendly nothing was too much trouble We will return for sure
Stayed 4 nights in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is an excellent hotel in a great position, managed and run by a team of people who work hard to give all guests a great stay. The food offer and amenities are both really good. Tassili is the icing on the cake!! - pardon the pun. I've stayed a number of times and never had a bad experience.
Stayed 6 nights in Oct 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was well maintained, staff were very helpful. Excellent breakfast.
Stayed 3 nights in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location felt the hotel could do with freshen up.
Stayed 3 nights in Aug 2026
Verified review

6/10 Okay

Liked: Staff & service, amenities
Room was very dark old dark furniture Staff very helpful Quality of food good
Stayed 4 nights in Sep 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really nice relaxing break.
Stayed 7 nights in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
From arrival to departure, all hotel staff were so friendly and professionally provided us useful information and support. Location was also very good.
Stayed 3 nights in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location, helpful staff. Great to have good ac in the heat.
Stayed 7 nights in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel and staff we where visiting for our 40th wedding anniversary as we had honeymooned on the island. We have visited on many occasions but our first visit to this hotel and would definitely recommend. Excellent position for the Battle of the Flowers parade.
Stayed 3 nights in Aug 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very enjoyable stay - the staff here are incredibly friendly and we received such a warm welcome upon arrival. Breakfast selection, dinner in champagne lounge and spa facilities are all great. Conveniently located next to bus stops and easy to access the beach from the hotel.
Stayed 4 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff in this hotel are amazing , they couldn't do enough for us . Rooms were immaculate , beds really comfortable. The breakfast was amazing a full buffet breakfast both English and continental as well as daily specials. The only downside I would say are there are parts of the hotel which are looking a bit worn , and could do with an update . Other than that I would highly recommend.
Stayed 3 nights in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were very helpful and friendly. We used the restaurant the night we arrived as it was 9 o’clock and the service was quick and efficient food was good and the waiter very friendly. Breakfast was amazing the choice was excellent and the staff efficient and friendly We loved the location of the hotel
Stayed 8 nights in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A lovely hotel, great location and very comfortable rooms. Breakfast was very good and all staff very helpful!
Stayed 3 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stunning ocean view, comfy bed, great breakfast selection with friendly service and the terrace out the front in the sunshine made for a perfect way to round off an evening.
Stayed 3 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel in a great situation directly on the main coast road but quiet at night. Wonderful breakfast choice, friendly staff, really great food in the Tassili restaurant, very clean throughout. Good lighting in the bathroom with magnifying mirror, always good. Comfortable bed and plenty of wardrobe/drawer space for clothes, also really great to have a movable mirror in the bedroom along with big mirrors in the wardrobes.
Stayed 4 nights in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room, very quiet, excellent location
Stayed 2 nights in May 2026
Verified review

8/10 Good

Liked: Cleanliness, amenities, property conditions & facilities
Breakfast menu was extensive and very good. Can order from menu or is self service from buffet - the items in the buffet did not change over the 4 days we were there though. Staff were flriendly and helpful. The little fresh smoothies seem to run out very quickly and they don't replenish them - it would be nice if they did!
Stayed 4 nights in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
rooms lovely, great breakfast great location
Stayed 6 nights in Sep 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Extremely helpful and friendly staff at the front desk, concierge, and at breakfast. Well maintained hotel, room had a nice view, and spa area was recently updated.
Stayed 5 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Lovely stay and staff were all very welcoming
Stayed 2 nights in Jan 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect stay with kids ! The team was so nice with us ! We loved our stay
Stayed 2 nights in Mar 2026