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Grand Jersey Hotel & Spa

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2 restaurants, breakfast, lunch, dinner served; British cuisine - Grand Jersey Hotel & Spa (St. Helier)
Superior Double Room, Ocean View | Beach/ocean view - Grand Jersey Hotel & Spa (St. Helier)
Suite, Ocean View | Premium bedding, in-room safe, individually decorated - Grand Jersey Hotel & Spa (St. Helier)
Indoor pool - Grand Jersey Hotel & Spa (St. Helier)
Terrace/patio - Grand Jersey Hotel & Spa (St. Helier)
Luxury
5.0 star property
9.4

Exceptional

Seaside sanctuary with spa indulgence

Panoramic views of Elizabeth Castle and St Aubins Bay unfold from the beachfront terrace champagne bar. The full-service spa offers rejuvenating treatments with a pool, sauna, and hot tub. Mornings begin with an exceptional breakfast buffet in the award-winning Tassili restaurant.

Popular amenities

  • Pet friendly
  • Parking included
  • Free WiFi

Room options

Available filters for rooms
Showing 9 of 9 rooms

View all photos for Classic Double Room, Sea View

Classic Double Room, Sea View | Premium bedding, in-room safe, individually decorated

Classic Double Room, Sea View

9.4 out of 10
Exceptional
(21 reviews)
  • Sea view
  • 20 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

View all photos for Classic Twin Room (may have frosted window)

Premium bedding, in-room safe, individually decorated

Classic Twin Room (may have frosted window)

9.2 out of 10
Wonderful
(13 reviews)
  • 20 sq m
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

View all photos for Superior Double Room, Ocean View

Superior Double Room, Ocean View | Premium bedding, in-room safe, individually decorated

Superior Double Room, Ocean View

9.6 out of 10
Exceptional
(10 reviews)
  • Sea view
  • 20 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed
  • Free WiFi

View all photos for Classic Double Room, Park View

Premium bedding, in-room safe, individually decorated

Classic Double Room, Park View

9.6 out of 10
Exceptional
(11 reviews)
  • Park view
  • 20 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

View all photos for Small Classic Double

Small Classic Double | Premium bedding, in-room safe, individually decorated

Small Classic Double

9.4 out of 10
Exceptional
(9 reviews)
  • 10 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

View all photos for Classic Double Room (may have frosted Windows)

Premium bedding, in-room safe, individually decorated

Classic Double Room (may have frosted Windows)

9.6 out of 10
Exceptional
(17 reviews)
  • 20 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

View all photos for Deluxe Double Room, Ocean View

Deluxe Double Room, Ocean View | Premium bedding, in-room safe, individually decorated

Deluxe Double Room, Ocean View

9.0 out of 10
Wonderful
(29 reviews)
  • Ocean view
  • 20 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Suite, Ocean View

Suite, Ocean View | Premium bedding, in-room safe, individually decorated

Suite, Ocean View

10.0 out of 10
Exceptional
(2 reviews)
  • Sea view
  • 40 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free WiFi

View all photos for Deluxe Double or Twin Room, Park View

Deluxe Double or Twin Room, Park View | Premium bedding, in-room safe, individually decorated

Deluxe Double or Twin Room, Park View

9.4 out of 10
Exceptional
(20 reviews)
  • Park view
  • 20 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed
  • Free WiFi

About the neighborhood

Located in St. Helier, Grand Jersey Hotel & Spa is in the city center and on the waterfront. The Georgian House and Elizabeth Castle are local landmarks, and some of the area's attractions include AquaSplash and Jersey Arts Centre. Maritime Museum & Occupation Tapestry Gallery and aMazin! Adventure Park & Maze are also worth visiting. Visit our St. Helier travel guide
Map
Esplanade, St. Helier, Jersey, JE2 3QA

What's nearby

  • Elizabeth Castle
    Elizabeth Castle
    9 min walk - 0.5 miles
  • St. Helier Central Market
    St. Helier Central Market
    11 min walk - 0.6 miles
  • Jersey Opera House
    3 min walk - 0.2 miles
  • St. Helier Town Hall
    6 min walk - 0.4 miles
  • Port of Jersey
    8 min walk - 0.5 miles

Getting around

  • Jersey (JER)
    14 min drive

Restaurants

  • Shuga
    6 min walk
  • Locke’s
    9 min walk
  • Post Horn
    8 min walk
  • KFC
    7 min walk
  • The Pavillion
    7 min walk

About this property

Grand Jersey Hotel & Spa

Luxury hotel near Port of Jersey
Consider a stay at Grand Jersey Hotel & Spa and take advantage of a terrace, dry cleaning/laundry services, and car rentals on site. Treat yourself to a facial, a body scrub, or a body wrap at the onsite spa. At the two on-site restaurants, enjoy breakfast, lunch, dinner, kids' meals, and British cuisine. Stay connected with free in-room WiFi, and guests can find other amenities such as a bar and a health club.
You'll also enjoy the following perks during your stay:
  • An indoor pool
  • Free self parking
  • Full breakfast (surcharge), an electric car charging station, and express check-out
  • Express check-in, free newspapers, and concierge services
  • Guest reviews give top marks for the breakfast, helpful staff, and first-rate property condition
Room features
All 123 individually furnished rooms offer comforts such as 24-hour room service and premium bedding, as well as thoughtful touches like laptop-compatible safes and air conditioning. Guest reviews speak positively of the clean rooms at the property.
Extra conveniences in all rooms include:
  • Recycling, LED light bulbs, and eco-friendly cleaning products
  • Bathrooms with designer toiletries and shower/tub combinations
  • 42-inch HDTVs with cable channels
  • Wardrobes/closets, refrigerators, and daily housekeeping

Awards and affiliations

Eco-Certified Property
This property participates in Green Tourism Program, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Height restrictions apply for onsite parking
  • 24-hour offsite parking (GBP 6.66 per day)
  • Free self parking on site
  • Limited onsite self parking (max 8 spaces per unit)
  • Wheelchair-accessible parking available

Food and drink

  • Full breakfast available for a fee 7:00 AM to 10:00 AM on weekdays and 7:30 AM to 10:30 AM on weekends; GBP 25 for adults and GBP 12.50 for children
  • 2 restaurants
  • A bar/lounge
  • Private picnics

Restaurants on site

  • Champagne Lounge
  • Tassili
  • Victoria's

Things to do

  • Full-service spa
  • Health club
  • Hot tub
  • Indoor pool
  • Sauna
  • Steam room

Family friendly

  • In-room refrigerator
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Computer station
  • Conference center
  • Coworking space
  • Meeting rooms

Outdoors

  • Direct access to the beach
  • On the bay
  • Terrace
  • Vegetable garden

Full-service spa

  • 6 treatment rooms
  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hot tub
  • Manicures/pedicures
  • Prenatal massages
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Elevator (36 inch wide door)
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk (30 inches high)
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 4 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 1890
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Victorian architecture

Room amenities

Bedroom

  • Blackout drapes
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Toilet paper
  • Towels provided

Entertainment

  • 42-inch LCD TV with cable channels

Food and drink

  • 24-hour room service
  • Champagne service
  • Free bottled water
  • Refrigerator

More

  • Air conditioning
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of GBP 25 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only
1 total pets
Restrictions apply; for more information contact the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
1 child, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for GBP 25.0 per night

Property payment types

Important information

Optional extras

  • Fee for full breakfast: approximately GBP 25.00 for adults and GBP 12.50 for children
  • Nearby parking fee: GBP 6.66 per day(164 ft away; open 24 hours)
  • Pet fee: GBP 25 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Rollaway bed fee: GBP 25.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property uses a grey water recycling system
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Children under 16 years old are allowed in the pool from 7 AM to 12:30 PM and from 2 PM to 7 PM.

We should mention

Pool access available from 7:00 AM to 10:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Construction is underway at a neighboring building and there may be noise disturbance from the construction work
Parking height restrictions apply
Children under 16 years old are not allowed in the swimming pool without adult supervision
Children under 16 years old are not allowed in the spa without adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Frequently asked questions

Does Grand Jersey Hotel & Spa have a pool?

Yes, this property has an indoor pool. Pool access is from 7:00 AM–10:00 PM.

Is Grand Jersey Hotel & Spa pet-friendly?

Yes, this property allows dogs (limit 1 total). There's a fee of GBP 25 per pet, per night. Service animals are exempt from fees. Some restrictions may apply, so please contact the property for more details.

How much is parking?

Self parking is free at this property.

What time is check-in at Grand Jersey Hotel & Spa?

Check-in start time: 3:00 PM; Check-in end time: anytime. A fee applies for early check-in (subject to availability).

What time is check-out at Grand Jersey Hotel & Spa?

Check-out is at 11 AM. Late check-out is available for a fee.

Where is Grand Jersey Hotel & Spa located?

Offering direct access to the beach, this St. Helier hotel is in the city center and within a 10-minute walk of St Aubin's Bay and Port of Jersey. Jersey Opera House and The Georgian House are also within 10 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Grand Jersey Hotel & Spa Reviews

9.4

Exceptional

9.6

Cleanliness

9.2

Location

9.6

Staff & service

9.2

Property conditions & facilities
Rating 10 - Excellent. 755 out of 1001 reviews
Rating 8 - Good. 185 out of 1001 reviews
Rating 6 - Okay. 41 out of 1001 reviews
Rating 4 - Poor. 12 out of 1001 reviews
Rating 2 - Terrible. 8 out of 1001 reviews

Reviews

Verified

10/10 Excellent

Levin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Extremely helpful and friendly staff at the front desk, concierge, and at breakfast. Well maintained hotel, room had a nice view, and spa area was recently updated.
Stayed 5 nights in Apr 2026
Verified

10/10 Excellent

Antoinette

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect stay with kids ! The team was so nice with us ! We loved our stay
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Claire

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was absolutely perfect !!! The staff of all departments was very very kind ! We will come back soon
Stayed 6 nights in Mar 2026
Verified

10/10 Excellent

Patricia Anne

Liked: Cleanliness, amenities, property conditions & facilities
Lovely stay and staff were all very welcoming
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Diane

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
rooms lovely, great breakfast great location
Stayed 6 nights in Sep 2025
Verified

10/10 Excellent

catherine

Liked: Cleanliness, amenities, property conditions & facilities
Everything was perfect, staff very pleasant and helpful, rooms immaculate & food amazing
Stayed 3 nights in Nov 2025
Verified

10/10 Excellent

Julie

Liked: Cleanliness, amenities, property conditions & facilities
Beautiful room, exceptional staff and fabulous breakfasts
Stayed 5 nights in Oct 2025
Verified

10/10 Excellent

ASHVIN

Liked: Cleanliness, amenities, property conditions & facilities
Nice and clean room and friendly staff. The gym is small though whilst the spa area is a decent size.
Stayed 3 nights in Dec 2025
Verified

10/10 Excellent

Sally

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel. Staff attentive and accomodation clean and comfortable. Pool area was lovely too.
Stayed 7 nights in Oct 2025
Verified

10/10 Excellent

Anne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location great service
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Ian Stephen

Liked: Cleanliness, amenities, property conditions & facilities
The room was very clean and all the staff were very friendly and helpful
Stayed 4 nights in Nov 2025
Verified

10/10 Excellent

Tony

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Yes, very much so excellent food excellent atmosphere good quality service overall
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Angela

Liked: Cleanliness, staff & service, amenities
Great friendly service
Stayed 4 nights in Nov 2025
Verified

10/10 Excellent

Megan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean room, great friendly helpful staff
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

Trudi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel with great facilities. The staff were really helpful and friendly. We would definitely stay here again.
Stayed 5 nights in Aug 2025
Verified

10/10 Excellent

Mr Kevin John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel, friendly and efficient staff. Breakfast choices has a great selection and even off the menu if required
Stayed 3 nights in Oct 2025
Verified

10/10 Excellent

Laura Jane

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Beautiful hotel will stay again

We booked the hotel last minute and what a find, it is beautiful and couldn't fault it, the staff were amazing and I will stay again
Stayed 3 nights in Aug 2025
Verified

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel

We had a great stay at The Grand. We've been before and every time is consistently good. Breakfast is very tasty, the rooms are great with a comfy bed - we go for a sea view, and all the staff we met made us feel very welcome. We'll be staying again.
Stayed 3 nights in Oct 2025
Verified

10/10 Excellent

Roy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Top class hotel quality food service second to none. Great location opposite beach
Stayed 7 nights in Sep 2025
Verified

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel in great location with very friendly staff.
Stayed 1 night in May 2025
Verified

10/10 Excellent

Emma

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel in a great location opposite the beach and castle. Short walk to shops and restaurants. Friendly, helpful staff and great food at the breakfast buffet.
Stayed 2 nights in Aug 2025
Verified

10/10 Excellent

Gillian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Impeccably managed hotel with wonderful sea views . Staff were extremely professional and friendly . Housekeeping was excellent . Room was very spacious , very comfortable bed with variety of seating options in the room . Breakfast was excellent - very wide variety of hot and cold options . Restaurant and on-site Tassili both very high standard . Spa treatment very good . Would highly recommend the hotel . Short walk into main shopping area so convenient .
Stayed 4 nights in Dec 2025
Verified

10/10 Excellent

George

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely staff, excellent food, very clean and situated perfectly for buses, restaurants and beaches.
Stayed 7 nights in Jul 2025
Verified

10/10 Excellent

Vimla

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent Location, front desk staff the best, breakfast
Stayed 4 nights in Apr 2025
Verified

10/10 Excellent

Kathy Anne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A beautiful hotel with incredible staff. We were made to feel so welcome. The breakfast was amazing with so much choice and all high quality. We thoroughly enjoyed our stay and didn’t want to leave!
Stayed 3 nights in Sep 2025