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Grand Jersey Hotel & Spa

5.0 star property
Elegant beach hotel and indoor pool

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Photo gallery for Grand Jersey Hotel & Spa

Beach views, serves lunch and dinner
Deluxe Double Room, Ocean View | Premium bedding, in-room safe, individually decorated
Couples treatment rooms, sauna, hot tub, steam room, body treatments
Exterior
Indoor pool

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Bar

Room options

Available filters for rooms
Showing 9 of 9 rooms

View all photos for Superior Double Room, Ocean View

Superior Double Room, Ocean View | Premium bedding, in-room safe, individually decorated

Superior Double Room, Ocean View

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
HDTV
Hypo-allergenic bedding
  • 20 sq m
  • Sea view
  • Sleeps 4
  • 1 Double Bed

View all photos for Classic Double Room, Sea View

Classic Double Room, Sea View | Premium bedding, in-room safe, individually decorated

Classic Double Room, Sea View

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Refrigerator
HDTV
Hypo-allergenic bedding
Premium bedding
  • 20 sq m
  • Sea view
  • Sleeps 2
  • 1 Double Bed

View all photos for Classic Double Room (may have frosted Windows)

Premium bedding, in-room safe, individually decorated

Classic Double Room (may have frosted Windows)

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Refrigerator
HDTV
Hypo-allergenic bedding
Premium bedding
  • 20 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Suite, Ocean View

Suite, Ocean View | Premium bedding, in-room safe, individually decorated

Suite, Ocean View

Highlights

Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
HDTV
  • 40.4 sq m
  • Sea view
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Double Room, Ocean View

Deluxe Double Room, Ocean View | Premium bedding, in-room safe, individually decorated

Deluxe Double Room, Ocean View

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Refrigerator
HDTV
Hypo-allergenic bedding
Premium bedding
  • 20 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Classic Double Room, Park View

Premium bedding, in-room safe, individually decorated

Classic Double Room, Park View

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Refrigerator
HDTV
Hypo-allergenic bedding
Premium bedding
  • 20 sq m
  • Park view
  • Sleeps 2
  • 1 Double Bed

View all photos for Classic Twin Room (may have frosted window)

Premium bedding, in-room safe, individually decorated

Classic Twin Room (may have frosted window)

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Refrigerator
HDTV
Hypo-allergenic bedding
Premium bedding
  • 20 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Small Classic Double

Small Classic Double | Premium bedding, in-room safe, individually decorated

Small Classic Double

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Refrigerator
HDTV
Hypo-allergenic bedding
Premium bedding
  • 10 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Double or Twin Room, Park View

Deluxe Double or Twin Room, Park View | Premium bedding, in-room safe, individually decorated

Deluxe Double or Twin Room, Park View

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
HDTV
Hypo-allergenic bedding
  • 20 sq m
  • Park view
  • Sleeps 3
  • 1 Double Bed

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About the neighborhood

Map
Esplanade, St. Helier, Jersey, JE2 3QA

What's nearby

  • King Street - 8 min walk - 0.5 miles
  • Port of Jersey - 8 min walk - 0.5 miles
  • Elizabeth Castle - 9 min walk - 0.5 miles
  • St. Helier Central Market - 11 min walk - 0.6 miles
  • St. Helier Beach - 14 min walk - 0.8 miles

Getting around

  • Jersey (JER) - 14 min drive

Restaurants

  • ‪Cargo - ‬7 min walk
  • ‪The Adelphi Lounge - ‬6 min walk
  • ‪Bella Italia - ‬7 min walk
  • ‪spice of life - ‬7 min walk
  • ‪Mange Tout - Sand St - ‬7 min walk

About this property

Grand Jersey Hotel & Spa

Luxury eco-certified hotel near Port of Jersey
Consider a stay at Grand Jersey Hotel & Spa and take advantage of a terrace, dry cleaning/laundry services, and car rentals on site. Treat yourself to a facial, a body scrub, or a body wrap at the onsite spa. At the two on-site restaurants, enjoy breakfast, lunch, dinner, kids' meals, and British cuisine. Stay connected with free in-room WiFi, and guests can find other amenities such as a bar and a health club.
You'll also enjoy the following perks during your stay:
  • An indoor pool
  • Free self parking
  • Full breakfast (surcharge), an electric car charging station, and express check-out
  • Express check-in, free newspapers, and concierge services
  • Guest reviews give top marks for the breakfast, helpful staff, and first-rate property condition
Room features
All 123 individually furnished rooms offer comforts such as 24-hour room service and premium bedding, as well as thoughtful touches like laptop-compatible safes and air conditioning. Guest reviews speak positively of the clean rooms at the property.
Extra conveniences in all rooms include:
  • Recycling, LED light bulbs, and eco-friendly cleaning products
  • Bathrooms with designer toiletries and shower/tub combinations
  • 42-inch HDTVs with cable channels
  • Wardrobes/closets, refrigerators, and daily housekeeping

Awards and affiliations

Eco-Certified Property
This property participates in Green Tourism Program, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, French, Hungarian, Polish, Portuguese, Romanian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Height restrictions apply for onsite parking
  • 24-hour offsite parking (GBP 6.66 per day)
  • Free self parking on site
  • Limited onsite parking (max 8 spaces per unit)
  • Wheelchair-accessible parking available

Food and drink

  • Full breakfast available for a fee 7:00 AM to 10:00 AM on weekdays and 7:30 AM to 10:30 AM on weekends; GBP 25 for adults and GBP 12.50 for children
  • 2 restaurants
  • A bar/lounge
  • Private picnics

Restaurants on site

  • Champagne Lounge
  • Tassili
  • Victoria's

Things to do

  • Full-service spa
  • Health club
  • Hot tub
  • Indoor pool
  • Sauna
  • Steam room

Family friendly

  • In-room refrigerator
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Computer station
  • Conference center
  • Coworking space
  • Meeting rooms

Outdoors

  • Direct access to the beach
  • On the bay
  • Terrace
  • Vegetable garden

Full-service spa

  • 6 treatment rooms
  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hot tub
  • Manicures/pedicures
  • Prenatal massages
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Elevator (36 inch wide door)
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk (30 inches high)
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 4 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 1890
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Victorian architecture

Room amenities

Bedroom

  • Blackout drapes
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Toilet paper
  • Towels provided

Entertainment

  • 42-inch LCD TV with cable channels

Food and drink

  • 24-hour room service
  • Champagne service
  • Free bottled water
  • Refrigerator

More

  • Air conditioning
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of GBP 25 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only
Food and water bowls are available

Children and extra beds

Children are welcome
1 child, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for GBP 25.0 per night

Property payment types

Important information

Optional extras

  • Fee for full breakfast: approximately GBP 25.00 for adults and GBP 12.50 for children
  • Nearby parking fee: GBP 6.66 per day(164 ft away; open 24 hours)
  • Pet fee: GBP 25 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Rollaway bed fee: GBP 25.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property uses a grey water recycling system
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Children under 16 years old are allowed in the pool from 7 AM to 12:30 PM and from 2 PM to 7 PM.

We should mention

Pool access available from 7:00 AM to 10:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Construction is underway at a neighboring building and there may be noise disturbance from the construction work
Parking height restrictions apply
Children under 16 years old are not allowed in the swimming pool without adult supervision
Children under 16 years old are not allowed in the spa without adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Grand Jersey
Grand Jersey Hotel
Grand Jersey Hotel St. Helier
Grand Jersey St. Helier
Hotel Grand Jersey
Grand Jersey St Helier
Grand Jersey Hotel Spa
Grand Jersey Hotel & Spa Hotel
Grand Jersey Hotel & Spa St. Helier
Grand Jersey Hotel & Spa Hotel St. Helier

Frequently asked questions

Does Grand Jersey Hotel & Spa have a pool?

Yes, this property has an indoor pool. Pool access is from 7:00 AM–10:00 PM.

Is Grand Jersey Hotel & Spa pet-friendly?

Yes, dogs are allowed at this property. There's a fee of GBP 25 per pet, per night. Service animals are exempt from fees.

How much is parking at Grand Jersey Hotel & Spa?

Self parking is free at this property.

What time is check-in at Grand Jersey Hotel & Spa?

Check-in start time: 3:00 PM; Check-in end time: anytime. A fee applies for early check-in (subject to availability).

What time is check-out at Grand Jersey Hotel & Spa?

Check-out is at 11 AM. Late check-out is available for a fee.

Where is Grand Jersey Hotel & Spa located?

Offering direct access to the beach, this St. Helier hotel is in the city center and within a 10-minute walk of St Aubin's Bay and Port of Jersey. Jersey Opera House and The Georgian House are also within 10 minutes.

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Grand Jersey Hotel & Spa Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 724 out of 1001 reviews
Rating 8 - Good. 213 out of 1001 reviews
Rating 6 - Okay. 43 out of 1001 reviews
Rating 4 - Poor. 12 out of 1001 reviews
Rating 2 - Terrible. 9 out of 1001 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

9.4/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel in great location with very friendly staff.
Stayed 1 night in May 2025

10/10 Excellent

Vimla

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent Location, front desk staff the best, breakfast
Stayed 4 nights in Apr 2025

10/10 Excellent

Marlene

Liked: Cleanliness, staff & service, property conditions & facilities
Have stayed here several times - the location is front row overlooking Elizabeth Castle and the seafront The staff are all very helpful and attentive which is what you expect from a five star hotel Can’t wait to book my next visit
Stayed 5 nights in May 2025

10/10 Excellent

Ashleigh

Liked: Cleanliness, amenities, property conditions & facilities
Even though I am a frequent visitor to Jersey I have not stayed at the Grand before, however it was a great choice. The staff are friendly and helpful, the hotel is quiet and well maintained. It was great value and even though I chose a cheaper room option it was spacious, clean and had a good view.
Stayed 2 nights in Jun 2025

10/10 Excellent

Selina

Liked: Staff & service, amenities, property conditions & facilities
Lovely hotel… the staff were so helpful and great with kids..❤️
Stayed 4 nights in Apr 2025

10/10 Excellent

Wing-Sze

Liked: Cleanliness, staff & service, property conditions & facilities
Staff are very friendly and welcoming. Good Food and drink options.
Stayed 2 nights in May 2025

10/10 Excellent

Janet

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel and staff ( esp Anwar & Thomas )
Stayed 4 nights in Apr 2025

10/10 Excellent

Sally

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All the staff were very polite and friendly. The facilities in the hotel were excellent. I wouldn’t hesitate to recommend the Grand Jersey.
Stayed 5 nights in May 2025

10/10 Excellent

Clive

Liked: Cleanliness, amenities, property conditions & facilities
While having been updated it has kept its period charm. Great position with beautiful views and within walking distance of all St Helier amenities. Very comfortable rooms and friendly helpful staff. Bus service is amazing and you can get pretty much anywhere on the island for a very reasonable flat price fare.
Stayed 7 nights in May 2025

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent stay from start to finish , staff are fantastic , food is delicious and the whole ambiance of the hotel is second to none . Will definitely be returning
Stayed 5 nights in May 2025

10/10 Excellent

Raymond

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really enjoyed our break here. Extremely conveniently placed for buses around the island. Hotel lovely, only fault was the lift being very small and quite slow- although I think they had a second lift out of order at our time of visiting. Can recommend highly
Stayed 4 nights in May 2025

10/10 Excellent

Betty

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent holiday
Stayed 3 nights in Mar 2025

10/10 Excellent

Carol Ann

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Spa was great and quite quiwt when we went in Breakfast was good wirh buffet and extra menu. Welcome was very good and staff attentive.
Stayed 3 nights in Mar 2025

8/10 Good

Paul

Liked: Cleanliness, amenities
Liked sea front and bay view location. Excellent choice of food for breakfast. Main lift nearest reception was out of service for the duration of our stay. TV service in all rooms on 1st and 2nd floors out of service for 4 days of our stay
Stayed 7 nights in May 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stunning beachfront setting, friendly and helpful staff. Comfortable room furnished to a good standard. Excellent pool and sauna facilities
Stayed 1 night in Mar 2025

10/10 Excellent

Mark Edward

Liked: Cleanliness, staff & service, property conditions & facilities
Looks a little unprepossessing on arrival but inside it is beautifully decorated, the staff are universally impressive and the breakfast is superb. Would definitely come back.
Stayed 3 nights in Apr 2025

10/10 Excellent

Fabio

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing staff!
Stayed 1 night in Mar 2025

8/10 Good

Jacqueline

Liked: Cleanliness, amenities, property conditions & facilities
The hotel is very nice, staff friendly, food great and has some lovely touches such as milk and cookies for kids at bedtime. The spa and pool were nice and welcoming to youngsters. A big downside for us was the disabled entry way with quite a heavy door to negotiate. The hotel is located opposite the beach with great views of Elizabeth castle, but next to quite a busy road. The location also has the benefit that it is very close to st Helier shops and restaurants and the bus terminus though.
View of hotel from the castle
View from room
Stayed 7 nights in May 2025

10/10 Excellent

Tracey

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
From the moment our taxi pulled up outside the hotel we were greeted and looked after our entire stay. The staff were lovely, the food was great and we had a great room. We definitely will be coming back for another visit. I’m so glad we chose this hotel, staying here really made our holiday.
Stayed 4 nights in Mar 2025

10/10 Excellent

Margaret

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service and very helpful and friendly staff. Cleanliness around the hotel first class. In my opinion the only disadvantages were that the food and drinks were rather pricey due to the additional service charge. This service charge did not apply only to the hotel but it seemed that it was imposed throughout Jersey.
Stayed 4 nights in May 2025

10/10 Excellent

Caerys Francesca

Liked: Cleanliness, amenities, property conditions & facilities
Loved staying at the Grand Jersey Hotel. From the minute we pulled up the staff made sure everything was catered for - with smiles on their faces. Every single staff member we encountered added to our experience. We had a massage in the spa which was excellent - the massage itself, the environment, the attention to detail - all perfect. The hotel has wonderful views of St Aubins Bay & Elizabeth Castle - sitting on The Terrace for a drink whilst the sun went down was a fave daily activity. 3 mins walk is a bus stop that took us door to door to everywhere we visited. We had a very relaxing & pampered week thanks to the team at the Grand :)
Stayed 4 nights in May 2025

10/10 Excellent

Johylie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful sea view and overlooking Elizabeth Castle. Plenty of fruit and refreshment available. Very good location.
Stayed 3 nights in Jan 2025

10/10 Excellent

Nigel

Liked: Property conditions & facilities
Great hotel
Stayed 2 nights in Sep 2024

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff at the hotel simply could not do enough, the attention and customer service I have never had in 40 years of travelling. Exceptional.
Stayed 4 nights in Mar 2025

10/10 Excellent

Matthew John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location. Paul was brilliant and gave us a great welcome. All the staff were fantastic. Spa was very nice. Breakfast spot on. Clean tidy and a great place to stay. Thanks all
Stayed 3 nights in Feb 2025