Ratings based on 434 Verified Reviews
2.9 Room cleanliness
3.2 Service & staff
2.8 Room comfort
2.7 Hotel condition
AARP Travel Center Verified Reviews
by A verified traveler
Posted Jan 18, 2022 on Hotels
Comment from Hotel Management
Feb 15, 2022 by Nancy Y. , Hotel Management
Thank you for sharing your review. We are glad you enjoyed your stay! Until the next time, We’ll Leave the Light on For You!
Nancy Y.
#Team6
by A verified traveler
Posted Dec 6, 2021 on Hotels
Comment from Hotel Management
Dec 6, 2021 by Nancy Y., Hotel Management
Thank you for the perfect rating!!
Nancy Y.
#Team6
by A verified traveler
Posted Nov 27, 2021 on Expedia
Beds were hard but yet firm. Hard to sleep on…
Comment from Hotel Management
Dec 6, 2021 by Nancy Y., Hotel Management
We appreciate the wonderful rating, thank you for bringing your concerns to our attention; this will help us improve our guest experience greatly.
Nancy Y.
#Team6
by A verified traveler from Mountlake Terrace
Posted Nov 15, 2021 on Expedia
Very dirty
Comment from Hotel Management
Dec 6, 2021 by Nancy Y., Hotel Management
We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconveniences you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again.
Nancy Y.
#Team6
by A verified traveler
Posted Nov 10, 2021 on Hotels
Comment from Hotel Management
Dec 6, 2021 by Nancy Y., Hotel Management
Thanks for your rating, please give us the opportunity to improve your experience on your future bookings.
Nancy Y.
#Team6
by A verified traveler
High sink but nice
Posted Nov 8, 2021 on HotelsThe room was nice, clean. The sink they had was one that sits above the counter and made it to high to use it conveniently. But other than that it was ok.
Comment from Hotel Management
Dec 6, 2021 by Nancy Y., Hotel Management
Thank you for sharing your review. We are glad you enjoyed your stay! Until the next time, We’ll Leave the Light on For You!
Nancy Y.
#Team6
by A verified traveler
Posted Nov 7, 2021 on Hotels
We ended up not staying because it was so dirty. We immediately noticed that the floors had not been swept or mopped. Nothing had been wiped off. There was food and drink remnant left from the previous occupants. Top to bottom the entire room and bathroom was filthy. We were able to cancel or reservation and receive half the cost back. Dealing with the staff when we checked in, they were pleasant enough but not the most professional. I realize I didn’t pay or book at a 5 star hotel but it was not even a 1 star hotel. The pictures and description of the facility do not match what it actually is. Two thumbs down.
Comment from Hotel Management
Dec 6, 2021 by Nancy Y., Hotel Management
We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconveniences you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again.
Nancy Y.
#Team6
by A verified traveler
Posted Nov 7, 2021 on Expedia
by A verified traveler
Posted Nov 4, 2021 on Expedia
Staff was great
by A verified traveler
Great staff.
Posted Oct 24, 2021 on HotelsThe staff we were great. We were in town for a funeral, and we had to check in at nearly 4am. We let them know in advance, and they went above and beyond to make it easy for us.