Ratings based on 985 Verified Reviews
3.4 Room cleanliness
3.9 Service & staff
3.4 Room comfort
3.3 Hotel condition
AARP Travel Center Verified Reviews
by A verified traveler
Posted Apr 4, 2024 on Expedia
My room was was very basic. Looks old and in need of upgrade.
Comment from Hotel Management
Apr 5, 2024 by Samantha RediResponse Specialist, Hotel Management
Thank you for your review, Peter. The staff at the RED ROOF INN ST GEORGE UT - CONVENTION CENTER and I value you as our guest and appreciate your 3/5 score. However, you indicated that the room looked basic and is in need of an upgrade. Your feedback is important to Red Roof, and we’ll take your comments into consideration to make changes to improve our customer experience.Thank you for sharing your feedback and it would be our pleasure to have you stay with us again in the future to show you our positive strides taken to enhance your experience with us.Sincerely,SamanthaRed Roof ManagementRediResponse Specialist
by A verified traveler
Posted Mar 30, 2024 on Expedia
The man who checked me in never greeted me or smiled . More of a glare .. very unfriendly.
Comment from Hotel Management
Mar 31, 2024 by Manager, Hotel Management
Hello Tammy,We appreciate you sharing your experience with us. Our team strives to provide excellent service to all our guests. Your feedback will be shared with the appropriate department for further review and improvement. Thank you for bringing this to our attention.
by A verified traveler
Posted Mar 27, 2024 on Expedia
friendly stafff
Comment from Hotel Management
Mar 29, 2024 by Manager, Hotel Management
Hello Jason,We are delighted to hear you found our staff friendly during your stay. If you have any other feedback or require assistance, please feel free to reach out to our management team directly.
by A verified traveler
Posted Mar 26, 2024 on Expedia
Well it was cheap & served it’s purpose. Huge eyelash on the floor by the door & hair in the bath tub. Very old & dilapidated but it was only $56 for the night.
Comment from Hotel Management
Mar 26, 2024 by OnielRediresponse Specialist, Hotel Management
Hi Erin,Thank you for taking the time to write a review of your stay at the Red Roof Inn St George, UT - Convention Center. I'm glad you took liking to our prices, however, our apologies for the lash and hair found in the tub. At Red Roof, it is our intention to have your confidence in our abilities to prevent similar problems in the future.Please know that we value you as our guest and appreciate your business. Thank you for sharing your concerns and I hope you will give us the opportunity to better serve you at Red Roof the next time your travel plans require lodging.Sincerely,OnielRedRoof ManagementRediresponse Specialist
by A verified traveler
Posted Mar 21, 2024 on Expedia
Comment from Hotel Management
Mar 22, 2024 by Nishaye RediResponse Specialist, Hotel Management
Hello Karen, Thank you for taking a moment to complete our survey. The staff at the Red Roof Inn St George, UT - Convention Center and I appreciate your 3/5 score following your stay. We aim to deliver a positive experience for all our guests and we're happy you were satisfied with your visit. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as our Red Roof team strive to deliver a clean, comfortable and value-based stay to all guests. On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,NishayeRed Roof ManagementRediResponse Specialist
by A verified traveler
Posted Mar 20, 2024 on Expedia
Nice clean property recently updated. Check-in fast and pleasant. Had good coffee in the lobby every morning. Close to restaurant's and fast foods.
Comment from Hotel Management
Mar 22, 2024 by Manager, Hotel Management
Hello Robert,We are delighted to hear that you enjoyed our recently updated property and the efficient check-in process. It's great to know that you appreciated the complimentary coffee in the lobby each morning and found our location convenient for dining options. We look forward to welcoming you back for another pleasant stay.
by A verified traveler
Posted Mar 18, 2024 on Expedia
Very minimalist. Older property, but rooms had nice amenities.
Comment from Hotel Management
Mar 19, 2024 by Manager, Hotel Management
Hello Kimberly, We appreciate your feedback on our amenities at the property. Our team strives to offer a comfortable stay for all our guests. Should you have any further comments or suggestions, please do not hesitate to reach out to our management team directly.
by A verified traveler from Rock Springs
Posted Mar 11, 2024 on Expedia
It was a pleasant stay. No complaints.
Comment from Hotel Management
Mar 12, 2024 by Manager, Hotel Management
Hello Jennifer,We are stoked to hear that you had a pleasant stay with us. Your feedback is appreciated, and we hope to welcome you back in the future for another enjoyable experience.
by A verified traveler
Posted Mar 9, 2024 on Expedia
Honestly I wasn't expecting much based on previous reviews. I can say that it was not clean, hairs (a lot of hairs) on the bed sheets, gross
Comment from Hotel Management
Mar 12, 2024 by Red Roof Management , Hotel Management
Dear Russell,Thank you for your review following your stay at Red Roof Inn St George, UT - Convention Center. It was regretful to have discovered that you weren’t thoroughly impressed with us during your recent stay. You indicated that the hair on the bed sheets, the uncleanliness mentioned and the other listed issues hindered your stay, which was saddening to read. Guest insight plays a vital role in our goal to improve our Red Roof brand, so thank you for sharing with us. It would be our pleasure to provide better accommodations at any of our brand locations in the future. With thanks, Gabrielle Red Roof Management RediResponse Specialist
by A verified traveler from Zimmerman
Posted Mar 2, 2024 on Expedia
The room was clean, staff were curteous. The hotel was close to restaurants & transportation. It was quiet there and comfortable.
Comment from Hotel Management
Mar 2, 2024 by Xao RediResponse Specialist, Hotel Management
The team at our Red Roof Inn St George, UT - Convention Center would like to thank you for sharing your feedback with us, Ruby. We were elated to read that we accomplished our goal to provide you with a great stay. Your sentiments in relation to our clean rooms and courteous staff, along with our comfortable location and our close proximity to points of interest delighted us.Thanks again for sharing your compliments with us. We loved having you under our roof and we can’t wait to repeat your experience with us at any of our Red Roof locations in the future.Faithfully,Red Roof Management