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Pier House

3.5 star property
Beach bed & breakfast with a restaurant and a bar

Choose dates to view prices

Photo gallery for Pier House

Spa
Exterior detail
Terrace/patio
Restaurant
Signature Double Room | Desk, iron/ironing board, free WiFi, bed sheets
Pier House, refreshed in 2024, serves as a practical seaside base with essential amenities. Guests can relax on the terrace with ocean views, dine at the restaurant, or use the WiFi connection available in all rooms.

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Bar
  • Housekeeping
  • Free WiFi

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Signature Double Room

Signature Double Room | Desk, iron/ironing board, free WiFi, bed sheets

Signature Double Room

10.0 out of 10
Exceptional
(5 reviews)

Highlights

Heating
Smart TV
Renovated in 2024
Hair dryer
Private bathroom
Electric kettle
Coffee/tea maker
Digital channels
  • 16 sq m
  • Harbor view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Twin Room

Standard Twin Room | Desk, iron/ironing board, free WiFi, bed sheets

Standard Twin Room

9.6 out of 10
Exceptional
(7 reviews)

Highlights

Heating
Smart TV
Renovated in 2024
Hair dryer
Bathrobes
Private bathroom
Electric kettle
Coffee/tea maker
  • 16 sq m
  • Sea view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Double Room

Standard Double Room | Desk, iron/ironing board, free WiFi, bed sheets

Standard Double Room

9.4 out of 10
Exceptional
(11 reviews)

Highlights

Heating
Smart TV
Renovated in 2024
Hair dryer
Private bathroom
Electric kettle
Coffee/tea maker
Digital channels
  • 14 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Comfort Double Room

Comfort Double Room | Desk, iron/ironing board, free WiFi, bed sheets

Comfort Double Room

9.0 out of 10
Wonderful
(4 reviews)

Highlights

Heating
Smart TV
Renovated in 2024
Hair dryer
Private bathroom
Electric kettle
Coffee/tea maker
Digital channels
  • 5 sq m
  • Sleeps 1
  • 1 Double Bed

View all photos for Premium Double Room

Premium Double Room | Desk, iron/ironing board, free WiFi, bed sheets

Premium Double Room

10.0 out of 10
Exceptional
(1 review)

Highlights

Heating
Smart TV
Renovated in 2024
Hair dryer
Bathrobes
Private bathroom
Electric kettle
Coffee/tea maker
  • 16 sq m
  • Partial sea view
  • Sleeps 2
  • 1 King Bed

About the neighborhood

Map
Harbour Front, Charlestown, St Austell, England, PL25 3NJ

What's nearby

  • Charlestown Harbour - 2 min walk - 0.1 miles
  • Porthpean Beach - 18 min walk - 1.0 mile
  • Eden Project - 7 min drive - 2.6 miles
  • Pentewan Sands Beach - 7 min drive - 4.5 miles
  • Lost Gardens of Heligan - 10 min drive - 6.4 miles

Getting around

  • St Austell Station - 8 min drive
  • Newquay (NQY-Newquay Cornwall) - 28 min drive

Restaurants

  • ‪The sandy - ‬4 min drive
  • ‪Pier House Hotel & Restaurant - ‬2 min walk
  • ‪Duke of Cornwall - ‬18 min walk
  • ‪The Britannia Inn - ‬3 min drive
  • ‪Ten Ten - ‬3 min walk

About this property

Pier House

Bed & breakfast remodeled in 2024 and located near Eden Project
You can look forward to a terrace, a bar, and a restaurant at Pier House. Guests can connect to free in-room WiFi.
Other perks include:
  • Outdoor furniture and smoke-free premises
Room features
All guestrooms at Pier House include amenities such as free WiFi.
More amenities include:
  • Bathrooms with showers and free toiletries
  • 42-inch Smart TVs with digital channels
  • Wardrobes/closets, electric kettles, and heating

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Offsite parking available (GBP 8 per day)
  • Street parking available

Food and drink

  • A bar/lounge
  • A restaurant

Conveniences

  • Limited-hour front desk

Guest services

  • Housekeeping (daily)

Outdoors

  • Outdoor furniture
  • Terrace

Accessibility

  • Hardwood flooring in public areas
  • No elevator
  • Tile flooring in public areas

More

  • 3 floors
  • Renovated entire property - June 2024
  • Smoking not allowed
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 42-inch smart TV with digital channels

Food and drink

  • Coffee/tea maker
  • Electric kettle

More

  • Access via exterior corridors
  • Desk
  • Heating
  • Iron/ironing board on request

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 10:00 PM
Minimum check-in age: 18

Check-out

Check-out before 10:30 AM

Special check-in instructions

The front desk is open daily from 7:00 AM - 10:00 PM
Front desk staffed during limited hours

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from December 25 to December 25:
  • Bar/Lounge
  • Dining venue(s)

Access methods

Front desk (limited hours)

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Nearby parking fee: GBP 8.00 per day (150 ft away)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash

We should mention

This property does not have elevators

Property is also known as

Pier House Charlestown
Pier House Hotel Charlestown
Pier House Hotel St Austell
Pier House St Austell
Pier House B&B St Austell
Pier House Hotel
Pier House St Austell
Pier House Bed & breakfast
Pier House Bed & breakfast St Austell

Frequently asked questions

Is Pier House pet-friendly?

No, pets are not allowed at this property.

What time is check-in at Pier House?

Check-in start time: 3:00 PM; Check-in end time: 10:00 PM.

What time is check-out at Pier House?

Check-out is at 10:30 AM.

Where is Pier House located?

Situated in St Austell, this beach bed & breakfast is steps from Charlestown Harbour, Charlestown Shipwreck and Heritage Centre, and Charlestown Beach. Duporth Beach and Pinetum Park and Pine Lodge Gardens are also within 1 mi (2 km).

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Reviews

Pier House Reviews

9.6

Exceptional

9.8

Cleanliness

9.6

Location

9.6

Staff & service

9.0

Eco-friendliness

9.6

Property conditions & facilities
Rating 10 - Excellent. 299 out of 369 reviews
Rating 8 - Good. 50 out of 369 reviews
Rating 6 - Okay. 12 out of 369 reviews
Rating 4 - Poor. 5 out of 369 reviews
Rating 2 - Terrible. 3 out of 369 reviews

Reviews

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The harbour was stunning ,the hotel was excellent in every way,even all the staff greeted and treated every dog that came into the lovely bar.Highly recommend,go!
Stayed 2 nights in Oct 2025

8/10 Good

Steven

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent stay, in a lovely location
Stayed 3 nights in Jul 2025

10/10 Excellent

Ben

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What a place, great rooms and staff, the food and drink was great as well, will definitely be back
Stayed 1 night in Aug 2025

10/10 Excellent

Anthony

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was very good all round. Room, bar area and breakfast all high standard. Staff were very friendly and helpful. Limited parking meant we had to park at the sister hotel at the top of the hill but not too much of an inconvenience. The major downside not really within control of the hotel is the ongoing work around the harbour which had a significant visual impact from our sea view room and also meant there was limited access to the harbour area.
Stayed 1 night in Oct 2025

10/10 Excellent

Alison

Liked: Cleanliness, amenities, property conditions & facilities
Love the location and the enyable meal
Stayed 1 night in Jun 2025

10/10 Excellent

John

Great location,
Stayed 1 night in Jun 2025

10/10 Excellent

Lee

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent place to stay, scenery is beautiful.
Stayed 1 night in Jan 2025

10/10 Excellent

Melanie

Liked: Cleanliness, amenities, property conditions & facilities
Great pub hotel right by the harbour and coast path. Some of the rooms are a bit small but they are well appointed and comfortable. The breakfast was delicious.
Stayed 2 nights in Jun 2025

10/10 Excellent

Jackie

We had a superb stay highly recommend
Stayed 3 nights in Dec 2024

10/10 Excellent

Oliver

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely Place

I only started one night and wished to have more time
Stayed 1 night in Jul 2025

10/10 Excellent

Stefan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfect stay!

It was amazing. And very friendly and cosy.
Stayed 1 night in Apr 2025

10/10 Excellent

Lee

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic hotel, clean, friendly staff, good food, will be back.
Stayed 1 night in Dec 2024

2/10 Terrible

Geraint

Room was next to kitchen up half the night and first thing due to noise
Stayed 1 night in Aug 2025

10/10 Excellent

Giles

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely friendly people, gorgeous room
Stayed 1 night in Mar 2025

10/10 Excellent

Ash

Liked: Cleanliness, staff & service, property conditions & facilities
Third time staying at The Pier House and it still excels. Staff are always fantastic, food is great and the accommodation is perfect. I’ll be back again for another stay.
Stayed 1 night in Feb 2025

10/10 Excellent

Pauline

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Have a wonderful stay. The room was fantastic and was upgraded to a king size room from cabin room. The whole interior is immaculate and the breakfast was delicious.
Stayed 3 nights in Mar 2025

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely hotel with excellent food

What a lovely hotel in a stunning location. Rooms are very nice and well appointed. Food was excellent.
Stayed 1 night in Nov 2024

10/10 Excellent

Luke

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic Hotel matched with an incredible location
Stayed 1 night in Aug 2024

10/10 Excellent

Neil

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A beautiful hotel in a stunning location.
Stayed 1 night in Aug 2024

10/10 Excellent

John

Liked: Cleanliness, amenities, property conditions & facilities
The room was clean in excellent condition with a spacious bathroom. There was a mini bar with some free drinks and some payable. We had a sea view and it was very quiet. The restaurant was amazing food and the free breakfast was also amazing. Would love to come back at some point. Would re ommend this for a trip to the Eden Project and we even went out on a fast boat ride with Seafari and had a trip to the Austell Brewery.
Stayed 2 nights in May 2025

6/10 Okay

Jenny

Liked: Cleanliness, staff & service, amenities
The shower was tiny and the room doors slammed shut. Staff were really nice. Menu choice could be wider. Bed really comfortable. Too many steps up to room and so many doors. Great location close to the sea. Excellent breakfast.
Stayed 2 nights in May 2025

10/10 Excellent

Alan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fab stay, lovely staff, great food and wonderful sea views from the room.
Stayed 2 nights in Dec 2022

10/10 Excellent

Jeannette

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Look forward to returning!

Amazing stay at the Pier House! Staff were so kind and attentive. Rooms brand new - spacious and comfortable. Right on the beach, coastal walk. And restaurant delightful - generous portions of wonderful local foods and great wine. Lively scene indoors and out, yet peaceful and quiet up in room. I highly recommend and look forward to returning.
Stayed 4 nights in Mar 2025

10/10 Excellent

Liza

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Our room was lovely, clean and comfortable with everything we needed and more.
Stayed 2 nights in Sep 2024

10/10 Excellent

Glyn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Hotel this was our second stay
Stayed 2 nights in Oct 2022

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