St. Albans Vacations

good for the price

The hotel was great! We are a family of 5 and in NYC most places wanted us to book 2 rooms. I found RIU and the price was awesome. When we arrived the staff was professional and all of them were genuinely thankful we chose to stay there. The hotel was very clean. There was a woman cleaning the lobby every time we stepped foot in it. The hotel looked super fancy as my tween girls said! Our room was great and we would stay here again! Thank you RIU staff and Expedia.

Great hotel with wonderful staff. Located near shops, central grand station and food at hotel’s restaurant on main floor.

It was good

Only 2 elevators for 20+ floors. No service elevators for housekeeping. We waited over 20 minutes for an elevator. Includes breakfast. But frozen waffles, pancakes, instant oatmeal weren’t great. Coffee wasn’t very good either. Also, the smell of bleach when you first walk in the doors is overwhelming and doesn’t let up. Couldn’t figure out housekeeping schedule. Came back one evening to no clean towels, unmade bed and trash bags on the bed. They were new bags, but it looked like they started in the room but didn’t finish.