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Holiday Inn Luton-South M1, Jct.9 by IHG

Property class: 3

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Photo gallery for Holiday Inn Luton-South M1, Jct.9 by IHG

Lobby sitting area - Holiday Inn Luton-South M1, Jct.9 by IHG (St Albans)
Reception - Holiday Inn Luton-South M1, Jct.9 by IHG (St Albans)
Bar (on property) - Holiday Inn Luton-South M1, Jct.9 by IHG (St Albans)
Gym - Holiday Inn Luton-South M1, Jct.9 by IHG (St Albans)
Room - Holiday Inn Luton-South M1, Jct.9 by IHG (St Albans)
At Holiday Inn Luton-South M1, Jct.9 by IHG, you can look forward to a coffee shop/cafe, a hair salon, and dry cleaning/laundry services. The on-site local cuisine restaurant, Borders Restaurant, offers breakfast, brunch, lunch, dinner, and kids' meals. Stay connected with free in-room WiFi, and guests can find other amenities such as a bar and a gym.

Reviews

7.8 out of 10
Good

Popular amenities

  • Pool
  • Parking included
  • Free WiFi
  • Restaurant
  • Gym
  • Breakfast available

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Room options

Available filters for rooms
Showing 9 of 9 rooms

View all photos for Standard Room, 1 King Bed

A hotel room with a large bed, a desk, a chair, a small table, and a telephone.

Standard Room, 1 King Bed

  • 17 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed

A hotel room with a bed, a chair, a small table, and two framed pictures on the wall.

Suite, 1 King Bed

  • 20 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room

A bed with white bedding and pillows against a brown headboard.

Standard Room

  • 18 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 Twin Bed

View all photos for Premium Room

A bed with white bedding and pillows against a brown headboard.

Premium Room

  • 18 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 Twin Bed

View all photos for Standard Room, 2 Twin Beds

A hotel room with two beds, a desk, a chair, a lamp, a window with curtains, and a painting on the wall.

Standard Room, 2 Twin Beds

  • 17 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Room, 1 Double Bed

A hotel room with a large bed, a nightstand, a chair, a window with curtains, and a wall-mounted lamp.

Standard Room, 1 Double Bed

  • 17 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 1 Double Bed with Sofa bed

A hotel room with a large bed, a nightstand, a chair, a window with curtains, and a wall-mounted lamp.

Standard Room, 1 Double Bed with Sofa bed

  • 20 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Standard Room, 1 Double Bed

A hotel room with a bed, bedside tables, a desk, a chair, a television, and a window with curtains.

Standard Room, 1 Double Bed

  • 18 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 1 Double Bed, Accessible

A hotel room with a bed, bedside tables, a desk, a chair, a television, and a window with curtains.

Standard Room, 1 Double Bed, Accessible

  • 18 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

About the neighborhood

Located in St Albans, Holiday Inn Luton-South M1, Jct.9 by IHG is in a rural area and near a train station. St Albans South Signal Box and Clock Tower are local landmarks, and some of the area's attractions include Warner Bros. Studio Tour London and St Albans Organ Theatre. Ready for a night out? Consider The Grange Country House Venue and Byron Hall. Visit our St Albans travel guide
Map
London Road, Markyate, St Albans, England, AL3 8HH

What's nearby

  • A historic cathedral with pointed arches and a large rose window, surrounded by a park with a large tree and a bench.
    St Albans Cathedral
    4 min drive - 1.5 miles
  • St Albans South Signal Box
    15 min walk - 0.8 miles
  • Highfield Park
    3 min drive - 1.3 miles
  • St Albans Museum + Gallery
    3 min drive - 1.3 miles
  • Clock Tower
    4 min drive - 1.5 miles

Getting around

  • St Albans City Station
    18 min walk
  • Luton Airport (LTN)
    28 min drive

Restaurants

  • Great Northern
    14 min walk
  • The Crown
    20 min walk
  • The Robin Hood
    18 min walk
  • The Horn
    16 min walk
  • Sopwell House
    17 min walk

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Free extended parking on site
  • Free RV/bus/truck parking on site

Food and drink

  • Full breakfast available for a fee 6:30 AM to 9:30 AM on weekdays and 7:30 AM to 11:00 AM on weekends; GBP 14.95 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • Borders Restaurant
  • Starbucks

Things to do

  • Gym
  • Indoor pool
  • TV in common areas

Family friendly

  • In-room crib
  • Indoor pool
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Hair salon
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Wedding services

Business services

  • 4 meeting rooms
  • Business center
  • Conference center

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 3 floors
  • At least 80% organic food
  • Banquet hall
  • Comprehensive food waste policy
  • Locally sourced food prioritized
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Non-plastic coffee stirrers available
  • Non-plastic drinking straws available
  • Reusable cups
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Pillow menu
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch HDTV with digital channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker

More

  • Connecting rooms available
  • Desk
  • Heating
  • Iron/ironing board on request
  • Phone
  • Portable fan
  • Safe

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: midnight
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Renovations and closures

This property is closed from March 14 2022 to December 31 2023 (dates subject to change).

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
2 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for GBP 15.0 per night
Free cribs are available on request at the property

Property payment types

  • American Express
  • Diners Club
  • Discover
  • Mastercard
  • Visa

Important information

Optional extras

  • Fee for full breakfast: approximately GBP 14.95 per person
  • Rollaway bed fee: GBP 15.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is recommended for transportation to and from this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Frequently asked questions

Does Holiday Inn Luton-South M1, Jct.9 by IHG have a pool?

Yes, this property has an indoor pool.

Is Holiday Inn Luton-South M1, Jct.9 by IHG pet-friendly?

No, only service animals are welcome at the property.

How much is parking?

Self parking and extended parking are free at this property.

What time is check-in at Holiday Inn Luton-South M1, Jct.9 by IHG?

Check-in start time: 2 PM; Check-in end time: midnight.

What time is check-out at Holiday Inn Luton-South M1, Jct.9 by IHG?

Check-out is at noon.

Where is Holiday Inn Luton-South M1, Jct.9 by IHG located?

Situated in a rural location, this hotel is within 1 mi (2 km) of St Albans South Signal Box, St Albans Organ Theatre, and Highfield Park. Clarence Park and St Albans Cathedral are also within 1 mi (2 km). St Albans City Station is 18 minutes by foot and St Albans Abbey Station is 27 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Holiday Inn Luton-South M1, Jct.9 by IHG Reviews

7.8

Good

8.4

Cleanliness

7.6

Location

8.2

Staff & service

7.6

Property conditions & facilities
Rating 10 - Excellent. 83 out of 260 reviews
Rating 8 - Good. 99 out of 260 reviews
Rating 6 - Okay. 45 out of 260 reviews
Rating 4 - Poor. 21 out of 260 reviews
Rating 2 - Terrible. 12 out of 260 reviews

Reviews

Verified review

6/10 Okay

Disliked: Cleanliness, room comfort

Nothing special

Check in was great Room very smal Lunch was not good had clubsandwich chicken was very dry send it back dinner was ok nothing special restaurant and bar staff looked like their did not want to be their Breakfast was ok but no real service
Stayed 1 night in Mar 2022
Verified review

8/10 Good

Liked: Cleanliness, amenities, property conditions & facilities
had a great stay
Stayed 3 nights in Feb 2022
Verified review

4/10 Poor

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
The rooms were very tired looking. Stains on carpet. Paper peeling off the walls. Inadequate power plugs. Had to put kettle on floor to boil it. Had to sit on floor to dry my hair as flex on the hair dryer was not very long and the power point was near the floor. Bed was up against the wall on one side which was not ideal for 2 people sharing.
Stayed 1 night in Nov 2021
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Brill
Stayed 2 nights in Oct 2021
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Pleasant experience

Lovely welcome from reception. Clean room, super comfortable bed. Easy parking. Fairly priced bar with seating outside. Only disappointment was being unable to use pool for a swim, we had rung the day before but t was already fully booked- put onto reserve list but no joy. Understand Covid regs etc but sorry that even prebooking didn't work! Super stay great price
Stayed 1 night in Jun 2021
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great trip. My 3 year old daughter has diary allergy so the chief made a special trip to the shop to get some ingredients to make her dinner. Really great service.
Stayed 1 night in Jun 2021
Verified review

2/10 Terrible

Disliked: Staff & service

Cancelled on me

What can i say about my stay. Hour in to my trip, heading to hotel and they called to say they are overbooked and dont have a room! Would i like to cancel? 😂 no im good thanks, but we have no rooms would you like to cancel. Are you seriously asking if i want to cancel a room that you don't have? Yes please, ok i will go ahead and cancel then? Yes i think thats for the best as you do t have a room. So thats my teview.
Stayed 1 night in Jun 2021
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, room comfort

Overall great stay.

Lovely stay, great breakfast, hotel is a little dated and old but other than that all good. Bed was very comfortable.
Stayed 1 night in May 2021
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great place for an affordable weekend break

Oberall very pleased with our stay. Our room was lovely and clean and the breakfast got us off to a great start the bext day. One of our windows disnt shut properly which let insome road noise and there were several flickering lights out in the cordidor that needed attention. We were informed after booking that our room was in part of the building that was about to get refurbished so we didnt mind much. Will definitely stay there again!
Stayed 1 night in May 2021
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel. The members of staff who we met know what customer service really mean. The hotel was quiet because of the restrictions, but the front desk was manned at all times. The were all excellent. The hotel could do with some renovations, but still it was excellent service all round.
Stayed 1 night in Apr 2021
Verified review

6/10 Okay

Disliked: Cleanliness, property conditions & facilities, room comfort

Bad experience

Room was not cleaned and bathroom was terrible. Only one set of towels bath tub was dirty and shower was very bad.
Stayed 1 night in Dec 2020
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

MB Property @ Holiday Inn

The hotel was good. Friendly welcome explaining the Covid rules. First night thermostatic tap not working so no hot water, cold shower, too tired and late to complain. Cold shower in morning informed reception and was moved to another room. Internet good first night. Second night non existent.comfortable bed and pillows. Overall good value.
Stayed 2 nights in Dec 2020
Verified review

8/10 Good

Liked: Cleanliness, staff & service, room comfort
All good, room spotless although a bit tired. Bathroom needs attention, bath peeling. PROBLEM - your advert stated Breakfast included, but it wasn't and we had to pay extra £10 per person.
Stayed 2 nights in Oct 2020
Verified review

6/10 Okay

Liked: Room comfort

Ok.

Room was clean but had a musty smell. Needed updating.
Stayed 1 night in Oct 2020
Verified review

6/10 Okay

Liked: Staff & service, amenities
Disliked: Property conditions & facilities
Great facilities at the hotel however my room was very tired and not what I had booked. Due to Covid measures no tea and coffee making facilities available due to possible contamination when using them but the remote Control for tv was, doesn’t make sense.
Stayed 3 nights in Sep 2020
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

losed hotel

The hotel was closed even though you booke us in and took our money
Stayed 1 night in Jul 2020
Verified review

4/10 Poor

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Staff nice but cleanliness needs to be addressed.
Stayed 1 night in Mar 2020
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good value stay

Generally comfortable room with clean bed and bath. Layout for using hairdryer and mirror for makeup could be better. Plenty of parking and friendly reception. Good value for money.
Stayed 1 night in Feb 2020
Verified review

2/10 Terrible

Disliked: Cleanliness, property conditions & facilities
The room was in very bad condition. I took pictures for easy. It was dark and very uncomfortable. Came across old and dirty. Staff were nice enough but is not a place to visit.
Stayed 1 night in Feb 2020
Verified review

8/10 Good

Liked: Staff & service

Dated rooms but convenient location

Slightly dated - and needs to be good value but friendly reception staff - who were helpful
Stayed 1 night in Feb 2020
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Always get good service here

Always get great service here. I request a room on the ground floor due a disability and they have always arranged this for me. The room is fairly small & is difficult to get into/out off the bed as one side is against the wall. The rooms are a bit tired but we always enjoy staying at this hotel.
Stayed 1 night in Feb 2020
Verified review

6/10 Okay

Liked: Staff & service, room comfort

hot & cold

Staff were excellent, the first room we were given had no shower curtain so we were moved. One of the reasons for booking this hotel was because the health club is advertised as 9 pm on website but it actually closes at 8. The lovely guy in there kept it open to 8.20 for us which was very much appreciated. The room was ok, bathroom could do wit a deep clean/ refurb, bed very comfortable, air con didn't work and a radiator had been eft in the room and the hairdryer also didn't work. There are also not enough shampoo bottles for 2 people. Food from room service was excellent. There was a function going on somewhere so we could hear loud music in our room which was 2nd floor.
Stayed 1 night in Feb 2020
Verified review

8/10 Good

Liked: Staff & service, room comfort
Disliked: Property conditions & facilities
The room was very tired, paint scratched off, marks on carpet, lights not coming on from switch near door so had to fumble about in the dark. Came back second night, long way to room and then key didn’t work. Lovely housekeeping.
Stayed 2 nights in Dec 2019
Verified review

4/10 Poor

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
I was disappointed in this hotel. Our room was very dirty. We were traveling with two small children who wanted to use the pool. But we were not told that they actually closed half an hour before closing time. Then in the morning when we tried to go at the opening time we were told the first hour was for members only. Very frustrating for a family with children. We did eat dinner there and the food was fine. Breakfast was very nice.
Stayed 1 night in Apr 2019
Verified review

6/10 Okay

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort

Urgent refurbishment needed

Checked in late due to being held in traffic. Got on and was checked into a room on the side of the A5 despite requesting a room on the other side, it seems staff either don’t know the geography of the hotel or they don’t care which room they allocate you. On all the occasions I have been there my requests were turned down or acknowledged. The room was very tiny and carpets filthy, stained. Wardrobe had dust and the room smelt of dust.
Stayed 1 night in Sep 2019