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University Plaza Hotel and Convention Center Springfield

Property class: 3.5

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Photo gallery for University Plaza Hotel and Convention Center Springfield

A modern hotel with a prominent sign, multiple floors, and a parking area. - University Plaza Hotel and Convention Center Springfield (Springfield)
A modern coffee shop with a rustic wooden interior, a visible menu board, and a seating area with chairs and tables. - University Plaza Hotel and Convention Center Springfield (Springfield)
A lobby with two sofas, a chair, a lamp, and decorative trees. - University Plaza Hotel and Convention Center Springfield (Springfield)
A multi-level hotel atrium with a central courtyard, multiple floors, and various seating areas. - University Plaza Hotel and Convention Center Springfield (Springfield)
A Q STREET hotel exterior with a stone fire pit and outdoor seating area. - University Plaza Hotel and Convention Center Springfield (Springfield)
Located close to Springfield Expo Center and Missouri State University, University Plaza Hotel and Convention Center Springfield provides a terrace, shopping on site, and a coffee shop/cafe. The on-site American cuisine restaurant, Terrace Grille, offers breakfast, dinner, light fare, and happy hour. Stay connected with free in-room WiFi, and guests can find other amenities such as dry cleaning/laundry services and a bar.

Reviews

7.8 out of 10
Good

Popular amenities

  • Free WiFi
  • Air conditioning

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Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Executive Suite, 1 King Bed with Sofa bed

A hotel room with a television, a dining table, a sofa, and a kitchenette.

Executive Suite, 1 King Bed with Sofa bed

7.8 out of 10
Good
(23 reviews)
  • City view
  • 46 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed with Sofa Sleeper

A close-up of a white bed with a neatly arranged pillow and a smooth, unadorned headboard.

Room, 1 King Bed with Sofa Sleeper

8.0 out of 10
Very good
(38 reviews)
  • City view
  • 46 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible

A hotel room with a large bed, a desk with a lamp, a chair, and a television.

Room, 1 King Bed, Accessible

7.2 out of 10
Good
(12 reviews)
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Poolside

A close-up of a white bed with a neatly arranged pillow and a smooth, unadorned headboard.

Standard Room, 1 King Bed, Poolside

7.0 out of 10
Good
(12 reviews)
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

A close-up of a white bed with a neatly arranged pillow and a smooth, unadorned headboard.

Standard Room, 1 King Bed

8.6 out of 10
Excellent
(50 reviews)
  • City view
  • 33 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

A hotel room with two beds, a desk with a TV, and a view of a cityscape.

Standard Room, 2 Queen Beds

7.8 out of 10
Good
(104 reviews)
  • City view
  • 33 sq m
  • Sleeps 5
  • 2 Queen Beds

About the neighborhood

Located in Downtown Springfield, a neighborhood in Springfield, University Plaza Hotel and Convention Center Springfield is in the entertainment district. Bass Pro Shops Outdoor World and Battlefield Mall are worth checking out if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore Fantastic Caverns. Check out an event or a game at Route 66 Stadium, and consider making time for Wonders of Wildlife Museum & Aquarium, a top attraction not to be missed. Break out the clubs and hit the links with a golf course and golf lessons nearby, or seek out an adventure with hiking/biking trails. Guests love the hotel's central location. Visit our Springfield travel guide
Map
333 S John Q Hammons Pkwy, Springfield, MO, 65806

What's nearby

  • An aerial view of a stadium with a green field and surrounding buildings.
    Route 66 Stadium
    5 min walk - 0.3 miles
  • Springfield Expo Center
    3 min walk - 0.2 miles
  • Springfield Cardinals
    5 min walk - 0.3 miles
  • Abou Ben Adhem Shrine
    5 min walk - 0.3 miles
  • Missouri State University
    6 min walk - 0.4 miles

Getting around

  • Springfield-Branson National Airport (SGF)
    13 min drive

Restaurants

  • McDonald's
    11 min walk
  • Firehouse Subs
    7 min walk
  • Taco Bell
    11 min walk
  • University Plaza Hotel & Convention Center
    1 min walk
  • Steak 'n Shake
    8 min walk

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Property amenities

Internet

  • Available in all rooms: Free WiFi

Parking and transportation

  • Onsite parking available only on request
  • Secured, uncovered self parking on site (USD 10 per day)
  • RV/bus/truck parking (surcharge) on site

Food and drink

  • Weekend buffet breakfast available 7:00 AM to 10:00 AM for a fee: USD 15 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Q Street Perk
  • Terrace Grille

Things to do

  • 24-hour gym
  • Indoor pool
  • Seasonal outdoor pool
  • Shopping
  • TV in common areas

Family friendly

  • Indoor pool
  • Laundry facilities
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Newspapers in lobby
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Porter/bellhop
  • Proposal/romance packages
  • Wedding services

Business services

  • 15 meeting rooms
  • 24-hour business center
  • Computer station
  • Conference center (39,000 square feet of space)

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Wheelchair accessible (may have limitations)

More

  • 9 floors
  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 37-inch LCD TV with premium cable channels

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Heating
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
Late check-out fee: USD 25.00

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 100 per accommodation, per stay (maximum USD 100.00 per stay), plus a one-time cleaning fee of USD 100.00
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total pets
Pets cannot be left unattended
Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Children up to the age of 18 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available

Property payment types

  • American Express
  • Diners Club
  • Discover
  • Mastercard
  • Visa

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 75.00 per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately USD 15 per person
  • Uncovered self parking fee: USD 10 per day (in/out privileges)
  • Pet fee: USD 100 per accommodation, per stay (maximum USD 100.00 per stay) plus USD 100.00 one-time cleaning fee
  • Service animals are exempt from fees
  • Late check-out fee: USD 25.00 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards; cash is not accepted

We should mention

The seasonal pool will be open from May to September
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is required for transportation to and from this property

Frequently asked questions

Does University Plaza Hotel and Convention Center Springfield have a pool?

Yes, this property has an indoor pool and a seasonal outdoor pool.

Is University Plaza Hotel and Convention Center Springfield pet-friendly?

Yes, this property allows cats and dogs (limit 2 total). There's a fee of USD 100 per accommodation, per stay. A cleaning fee of USD 100.00 also applies. Service animals are exempt from fees.

How much is parking?

Self parking is available for USD 10 per day.

What time is check-in at University Plaza Hotel and Convention Center Springfield?

Check-in start time: 4:00 PM; Check-in end time: anytime.

What time is check-out at University Plaza Hotel and Convention Center Springfield?

Check-out is at 11:00 AM. Late check-out is available for USD 25.00 (subject to availability).

Where is University Plaza Hotel and Convention Center Springfield located?

Located in Downtown Springfield, this hotel is within a 10-minute walk of Missouri State University, Route 66 Stadium, and Springfield Expo Center. Drury University and Mercy Hospital Springfield are also within 3 mi (5 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

University Plaza Hotel and Convention Center Springfield Reviews

7.8

Good

8.0

Cleanliness

7.6

Amenities

8.4

Staff & service

7.4

Property conditions & facilities
Rating 10 - Excellent. 767 out of 1722 reviews
Rating 8 - Good. 392 out of 1722 reviews
Rating 6 - Okay. 283 out of 1722 reviews
Rating 4 - Poor. 141 out of 1722 reviews
Rating 2 - Terrible. 139 out of 1722 reviews

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everyone was prompt and polite, the parking was good and the hotel is centrally located to points of interest for our trip
Stayed 1 night in Oct 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very friendly!
Stayed 1 night in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great room. Great service and an excellent breakfast. Easy check in super easy check out. Great place to stay
Stayed 2 nights in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service
Price for rooms is very reasonable
Stayed 1 night in Aug 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel and great location, could walk to MSU campus for the football game and did not have to worry about parking. The bath/shower could be updated, but it was clean. Room and beds were clean and comfortable.
Stayed 1 night in Sep 2026
Verified review

6/10 Okay

Liked: Cleanliness, staff & service
Good location. Friendly staff but were rarely at the front desk. Comfortable bed & pillows. Carpet in rooms needs to be cleaned or updated & outlet in vanity room was loose. The only public microwave is in the coffee shop.
Stayed 1 night in Oct 2026
Verified review

6/10 Okay

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff that i dealt with was amazing. The parking was convenient and well lit at night. The room was clean, but there where huge stains on the carpet that made it feel dirty. Overall it was very affordable if you can look past the need for some updating and new carpet.
Stayed 2 nights in Oct 2026
Verified review

4/10 Poor

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
It was clean and friendly. They need to spend some money on the rooms. The A/C was very noisy, the bath tub drain was broken and the mattress was worn out.
Stayed 1 night in Oct 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and an indoor and outdoor pool.
Stayed 1 night in Jul 2026
Verified review

6/10 Okay

Liked: Cleanliness, staff & service, amenities
Clean property, great location, great staff. hotel rooms need updates. Also not accustomed to paying a separate parking fee to park my vehicle on the premises when there is plenty of parking spaces available.
Stayed 1 night in Oct 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is very close to the Springfield Cardinals stadium. I come down once or twice a year to catch a game and stay at your hotel. Everyone is always friendly and the room is always well kept.
Stayed 1 night in Sep 2026
Verified review

8/10 Good

Liked: Staff & service, amenities
Great location for Missouri State University. Needs some updates but acceptable for the location. We will come back.
Stayed 2 nights in Sep 2026
Verified review

6/10 Okay

Location is great you can walk to the ballfield
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff. Great stay
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Place was amazing, with good staff vary friendly. Room was big and nice with an awesome view.
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean , We had a short stay but it was great. We would stay there again.
Stayed 1 night in Jul 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location ss we were going to the Springfield Cardinals game. We always like staying here.
Stayed 1 night in Jul 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The whole staff was friendly and helpful. The only issue we had was with the air conditioning.
Stayed 2 nights in Aug 2026
Verified review

6/10 Okay

Liked: Cleanliness, staff & service, property conditions & facilities
The lobby, convention center, amenities staff, convention catering - all, top notch. The room outdated. Not much better than the 40$ motel down the road. Bed was comfy. Paid for the hot breakfast - I was sent to the convenience store in the lobby for cold pastry and bad coffee. Amenities were great but not useful for this stay. All in all 6 of 10
Stayed 2 nights in Oct 2026
Verified review

2/10 Terrible

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The cleanliness of the hotel was bad. Very outdated. The carpets need replace. The breakfast was cold. The staff were nice. They need to be deep clean.
Stayed 1 night in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Large clean room. Centrally located. Great price.
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room and very nice outdoor pool!
Stayed 1 night in Jun 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities
Clean room, great bed, normal wear from an older hotel. The water was hot, being on the 2nd floor it was instant, friends higher up said it took awhile.
Stayed 4 nights in Aug 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location was convenient to the University. Comfortable room. Had everything I needed for an overnight stay.
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was convenient to downtown and the college. For me the amenities were perfect.
Stayed 3 nights in Jul 2026