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Marriott Springfield Downtown

3.5 star property
Hotel with an indoor pool, 8-minute walk to MGM Springfield

Choose dates to view prices

The Marriott Springfield Downtown places guests in the city's vibrant center. Enjoy a meal at Bridge22 Restaurant & Bar, browse on-site shops, or swim in the indoor pool. The hotel offers dry cleaning, a 24-hour front desk, and impressive service.

Reviews

8.0 out of 10
Very good

Popular amenities

  • Parking available
  • Gym
  • Pool
  • Bar
  • 24/7 front desk
  • Laundry

Room options

Available filters for rooms
Showing 7 of 7 rooms

View all photos for Club Room, 2 Queen Beds

In-room safe, desk, blackout drapes, free cribs/infant beds

Club Room, 2 Queen Beds

Highlights

Air conditioning
Free cribs/infant beds
TV
Blackout drapes/curtains
Private bathroom
Hair dryer
Coffee/tea maker
Satellite channels
  • Sleeps 4
  • 2 Queen Beds

View all photos for Club Room, 1 King Bed

In-room safe, desk, blackout drapes, free cribs/infant beds

Club Room, 1 King Bed

Highlights

Air conditioning
Free cribs/infant beds
TV
Blackout drapes/curtains
Private bathroom
Hair dryer
Coffee/tea maker
Satellite channels
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Non Smoking

In-room safe, desk, blackout drapes, free cribs/infant beds

Room, 1 King Bed, Non Smoking

9.2 out of 10
Wonderful
(19 reviews)

Highlights

Air conditioning
Free cribs/infant beds
TV
Blackout drapes/curtains
Private bathroom
Hair dryer
Coffee/tea maker
Satellite channels
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Non Smoking

In-room safe, desk, blackout drapes, free cribs/infant beds

Room, 2 Queen Beds, Non Smoking

9.2 out of 10
Wonderful
(18 reviews)

Highlights

Air conditioning
Free cribs/infant beds
TV
Blackout drapes/curtains
Private bathroom
Hair dryer
Coffee/tea maker
Satellite channels
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed (Mobility Accessible, Tub)

Highlights

Air conditioning
Free cribs/infant beds
TV
Blackout drapes/curtains
Private bathroom
Hair dryer
Coffee/tea maker
Satellite channels
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed (Hearing Accessible)

Highlights

Air conditioning
Free cribs/infant beds
TV
Blackout drapes/curtains
Private bathroom
Hair dryer
Coffee/tea maker
Satellite channels
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed (Mobility Accessible, Roll-in Shower)

Highlights

Air conditioning
Free cribs/infant beds
TV
Blackout drapes/curtains
Private bathroom
Hair dryer
Coffee/tea maker
Satellite channels
  • Sleeps 2
  • 1 King Bed

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About the neighborhood

Map
2 Boland Way, Springfield, MA, 01115

What's nearby

  • MassMutual Center - 3 min walk - 0.2 miles
  • MGM Springfield - 6 min walk - 0.4 miles
  • Naismith Memorial Basketball Hall of Fame - 14 min walk - 0.8 miles
  • Springfield Armory - 19 min walk - 1.1 miles
  • Big E - 3 min drive - 2.7 miles

Getting around

  • Springfield Union Station - 9 min walk
  • Bradley Intl. Airport (BDL) - 21 min drive

Restaurants

  • ‪White Lion Brewing - ‬3 min walk
  • ‪Dunkin' - ‬2 min walk
  • ‪Student Prince - ‬4 min walk
  • ‪Palazzo Cafe - ‬4 min walk
  • ‪Theodore's Blues, Booze, and BBQ - ‬5 min walk

About this property

Marriott Springfield Downtown

Hotel near MGM Springfield
Located close to Naismith Memorial Basketball Hall of Fame and Springfield Armory, Marriott Springfield Downtown provides shopping on site, a garden, and dry cleaning/laundry services. The on-site American cuisine restaurant, Bridge22 Restaurant & Bar, offers breakfast, lunch, and dinner. In addition to a bar and a gym, guests can connect to free in-room WiFi.
You'll also enjoy the following perks during your stay:
  • An indoor pool
  • Self parking (surcharge), a ballroom, and a 24-hour front desk
  • ATM/banking services, a banquet hall, and an elevator
  • Meeting rooms and smoke-free premises
  • Guest reviews speak highly of the helpful staff
Room features
All 266 rooms include comforts such as air conditioning, in addition to perks like free WiFi and safes.
More amenities include:
  • Recycling and LED light bulbs
  • Bathrooms with showers and free toiletries
  • 55-inch TVs with premium channels
  • Free infant beds, coffee/tea makers, and heating

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Self parking on site (USD 20 per day; includes in/out privileges)
  • Wheelchair-accessible parking available

Food and drink

  • A bar/lounge
  • A restaurant

Restaurants on site

  • Bridge22 Restaurant & Bar
  • Currents

Things to do

  • Gym
  • Indoor pool
  • Shopping

Family friendly

  • In-room crib
  • Indoor pool

Conveniences

  • 24-hour front desk
  • ATM

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 13 meeting rooms
  • 24-hour business center

Outdoors

  • Garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Grab bar near toilet
  • Transfer shower
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • Biodegradable drinking straws available
  • Built in 1971
  • Comprehensive recycling policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Rooftop garden
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 55-inch TV with premium satellite channels

Food and drink

  • Coffee/tea maker

More

  • Access via exterior corridors
  • Air conditioning
  • Desk
  • Energy-saving switches in guestrooms
  • Free local calls
  • Heating (climate-controlled)
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Self parking fee: USD 20 per day (in/out privileges)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Tax ID - C0005772810
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit

We should mention

Pool access available from 6:00 AM to 10:00 PM
Parking height restrictions apply

Property is also known as

Marriott Springfield
Tower Square Hotel
Springfield Marriott Hotel
Marriott Springfield Hotel Springfield
Tower Square Springfield
Tower Square Hotel Springfield
Tower Square
Springfield Marriott
Tower Square Hotel Springfield
Marriott Springfield Downtown Hotel
Marriott Springfield Downtown Springfield
Marriott Springfield Downtown Hotel Springfield

Frequently asked questions

Does Marriott Springfield Downtown have a pool?

Yes, this property has an indoor pool. Pool access is from 6:00 AM–10:00 PM.

Is Marriott Springfield Downtown pet-friendly?

No, pets are not allowed at this property.

How much is parking at Marriott Springfield Downtown?

Self parking is available for USD 20 per day.

What time is check-in at Marriott Springfield Downtown?

Check-in start time: 4:00 PM; Check-in end time: anytime.

What time is check-out at Marriott Springfield Downtown?

Check-out is at 11:00 AM.

Where is Marriott Springfield Downtown located?

Located in Metro Center, this hotel is within a 15-minute walk of MGM Springfield and Naismith Memorial Basketball Hall of Fame. Springfield Armory and Forest Park are also within 3 mi (5 km). Springfield Union Station is 9 minutes by foot.

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Reviews

Marriott Springfield Downtown Reviews

8.0

Very Good

8.4

Cleanliness

7.8

Location

8.6

Staff & service

9.0

Eco-friendliness

8.0

Property conditions & facilities
Rating 10 - Excellent. 397 out of 973 reviews
Rating 8 - Good. 302 out of 973 reviews
Rating 6 - Okay. 145 out of 973 reviews
Rating 4 - Poor. 69 out of 973 reviews
Rating 2 - Terrible. 60 out of 973 reviews

Reviews

10/10 Excellent

Neslly

Liked: Cleanliness, staff & service, property conditions & facilities
Great and friendly staff, very accommodating!
Stayed 1 night in Sep 2025

10/10 Excellent

Mitra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great experience. I wish the garage height was better as I had a jeep to park.
Stayed 1 night in Aug 2025

10/10 Excellent

Susan

Liked: Staff & service, amenities, property conditions & facilities
Stayed only one night so didn't go outside the hotel. The room was great and the staff was very efficient and friendly. I was alone so sat at the bar and had a glass of wine and dinner; and the bartender was very friendly and easy to chat with. The food was great. All in all a great stay. The parking garage gave me a bit of trouble, but that was on me. Love that there was a big sign on the wall on the way out that told me exactly how to get onto 91N.
Stayed 1 night in Sep 2025

6/10 Okay

Bernard

Liked: Cleanliness
Disliked: Staff & service, amenities
First when me and my wife arrived, the woman that was working in the Front Desk was offering the People in her line water while the gentleman in my line did not offer us anything. Also there was no instructions for how to operate the safe in the room and then they act like the breakfast is free until you ask where to sit and then they tell you the price of the breakfast
Stayed 2 nights in Oct 2025

10/10 Excellent

Tasha

Liked: Cleanliness, amenities, property conditions & facilities
The staff was friendly
Stayed 3 nights in May 2025

10/10 Excellent

jorge

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was ok but pool was dirty
Stayed 1 night in Jul 2025

2/10 Terrible

Laurie

I put the wrong date and I couldn’t cancel so I have no review.
Stayed 1 night in Jul 2025

10/10 Excellent

giana

Liked: Cleanliness, staff & service, property conditions & facilities
I was a great stay
Stayed 1 night in Feb 2024

8/10 Good

Nicole

Liked: Staff & service, property conditions & facilities, room comfort

Decent overall

Everything was pretty good. Only 2 things could have been better, it is pretty loud. You can hear everything in the hall and toilets flushing in other units. The grossest issue was the blow dryer, it looked like the handle had dried blood on it. This must be something that does not get cleaned. Not sure how it ended up there but it looked gross and the sign hanging on the bathroom asking to use towels more than once also looked dirty/stained.
Stayed 1 night in Jul 2025

10/10 Excellent

Chantelle

Liked: Cleanliness, property conditions & facilities
Amazing stay! Hotel is modern, clean and the staff were very helpful!
Stayed 1 night in Mar 2023

2/10 Terrible

Jayden

Disliked: Cleanliness, property conditions & facilities, room comfort
I want a full refund! The experience we had here was terrible, first things first we check in & immediately check the bed to make sure there arent any bed bugs. So we start
Stayed 2 nights in May 2025

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

First visit to Springfield

I had a very enjoyable stay. The staff was super friendly, and the hotel was clean and comfortable.
Stayed 2 nights in Jan 2024

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
Very clean , staff friendly

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, property conditions & facilities
The Bridge 22 restaurant had a surprisingly amazing cocktail menu, and the apps were delicious!
Stayed 2 nights in Feb 2024

8/10 Good

Stephanie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pretty quiet but can hear train late but not too often
Stayed 1 night in Dec 2024

10/10 Excellent

MJ

Liked: Cleanliness, staff & service, property conditions & facilities
everything ran smoothly
Stayed 1 night in Jul 2024

10/10 Excellent

Deanna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room view was excellent.we had lost power at our home and was forced to stay in a hotel. The cost was high but it was very comfortable. They should have special rates for Springfield residents!
Stayed 1 night in Jul 2024

10/10 Excellent

Austin Craig

Liked: Cleanliness, staff & service, property conditions & facilities
Springfield in general is crime ridden, but if you must be there, this is the place to stay.
Stayed 3 nights in Feb 2024

10/10 Excellent

Arthur

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice room
Stayed 4 nights in Sep 2023

10/10 Excellent

Flor

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent service just need better pool water quality
Stayed 2 nights in Mar 2024

8/10 Good

Nancy

Liked: Cleanliness, staff & service, property conditions & facilities
Hotel was clean. Pool area could use more seating. Dining options are very limited in the area. Not a lot of options for things open after 9pm on a Saturday night.
Stayed 1 night in Apr 2024

8/10 Good

Brent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was excellent no problems. The building for some reason was cold everywhere. A little creepy around the premises with people asking for cash outside the building. Overall very nice room and service was great.
Stayed 2 nights in Feb 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Parking fee

Only issue… wish there was a free or discounted parking option for guests of the hotel. $40 for less than 24 hours of parking is pretty ridiculous.
Stayed 1 night in Aug 2023

8/10 Good

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Tv wasnt working but all in all was fine
Stayed 1 night in Oct 2022

8/10 Good

Char

Liked: Cleanliness, amenities, property conditions & facilities
The room was bigger than we expected. There were lots of charging ports. The only bad thing was some mold on the ceiling of the bathroom. Other than that the room was very clean. After our concert, we went to the bar and waited for 20-25 minutes. No one waited on us, so we left and went back to our room.
Stayed 1 night in Jan 2024

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