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Holiday Inn Express Ludlow by IHG

2.5 star property
Hotel with free breakfast, in the vicinity of Mount Holyoke College

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Photo gallery for Holiday Inn Express Ludlow by IHG

In-room safe, desk, blackout drapes, iron/ironing board
In-room safe, desk, blackout drapes, iron/ironing board
In-room safe, desk, blackout drapes, iron/ironing board
Exterior
Pool

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Gym
  • Laundry
  • 24/7 front desk
  • Housekeeping
  • Parking included

Room options

Available filters for rooms
Showing 9 of 9 rooms

Room, 1 King Bed, Non Smoking (Leisure)

Highlights

Air conditioning
Heating
Refrigerator
Flat-screen TV
Sofa bed - double
Cribs/infant beds
Blackout drapes/curtains
Private bathroom
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Non Smoking

In-room safe, desk, blackout drapes, iron/ironing board

Room, 2 Queen Beds, Non Smoking

Highlights

Air conditioning
Heating
Refrigerator
Flat-screen TV
Cribs/infant beds
Blackout drapes/curtains
Private bathroom
Hair dryer
  • Sleeps 4
  • 2 Queen Beds

Standard Room

Highlights

Air conditioning
Heating
Refrigerator
Flat-screen TV
Cribs/infant beds
Blackout drapes/curtains
Private bathroom
Hair dryer
  • Sleeps 2
  • 2 Double Beds OR 2 Queen Beds

View all photos for Suite, 1 King Bed, Non Smoking (Feature)

Suite, 1 King Bed, Non Smoking (Feature) | In-room safe, desk, blackout drapes, iron/ironing board

Suite, 1 King Bed, Non Smoking (Feature)

Highlights

Air conditioning
Heating
Free cribs/infant beds
Refrigerator
Flat-screen TV
Sofa bed
Blackout drapes/curtains
Private bathroom
  • Sleeps 5
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking

In-room safe, desk, blackout drapes, iron/ironing board

Suite, 1 King Bed, Non Smoking

Highlights

Air conditioning
Heating
Free cribs/infant beds
Refrigerator
Flat-screen TV
Sofa bed
Blackout drapes/curtains
Private bathroom
  • Sleeps 5
  • 1 King Bed

View all photos for Room, Accessible, Non Smoking (Hearing)

In-room safe, desk, blackout drapes, iron/ironing board

Room, Accessible, Non Smoking (Hearing)

Highlights

Air conditioning
Heating
Refrigerator
Flat-screen TV
Cribs/infant beds
Blackout drapes/curtains
Private bathroom
Hair dryer
  • Sleeps 4
  • 2 Double Beds OR 2 Queen Beds

View all photos for Room, 1 Queen Bed, Accessible, Non Smoking (Roll-In Shower)

In-room safe, desk, blackout drapes, iron/ironing board

Room, 1 Queen Bed, Accessible, Non Smoking (Roll-In Shower)

Highlights

Air conditioning
Heating
Free cribs/infant beds
Refrigerator
Flat-screen TV
Blackout drapes/curtains
Private bathroom
Hair dryer
  • Sleeps 4
  • 1 Queen Bed

Room, 1 King Bed, Accessible, Non Smoking (Hearing)

Highlights

Air conditioning
Heating
Refrigerator
Flat-screen TV
Sofa bed - double
Cribs/infant beds
Blackout drapes/curtains
Private bathroom
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed with Sofa bed, Non Smoking

Room, 1 King Bed with Sofa bed, Non Smoking | In-room safe, desk, blackout drapes, iron/ironing board

Room, 1 King Bed with Sofa bed, Non Smoking

Highlights

Air conditioning
Heating
Refrigerator
Flat-screen TV
Sofa bed - double
Cribs/infant beds
Blackout drapes/curtains
Private bathroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

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About the neighborhood

Map
321 Center St, Ludlow, MA, 01056

What's nearby

  • Springfield Museums - 12 min drive - 9.5 miles
  • MassMutual Center - 12 min drive - 9.6 miles
  • MGM Springfield - 13 min drive - 9.7 miles
  • Naismith Memorial Basketball Hall of Fame - 13 min drive - 10.7 miles
  • Mount Holyoke College - 14 min drive - 8.4 miles

Getting around

  • Springfield Union Station - 16 min drive
  • Bradley Intl. Airport (BDL) - 36 min drive

Restaurants

  • ‪McDonald's - ‬4 min walk
  • ‪Starbucks - ‬7 min walk
  • ‪Chmura's Bakery - ‬2 min drive
  • ‪Burger King - ‬5 min walk
  • ‪Taco Bell - ‬1 min walk

About this property

Holiday Inn Express Ludlow by IHG

Hotel near MassMutual Center
Take advantage of a free breakfast buffet, dry cleaning/laundry services, and a gym at Holiday Inn Express Ludlow by IHG. Stay connected with free in-room WiFi, and guests can find other amenities such as a business center.
You'll also enjoy perks such as:
  • Free self parking
  • RV/bus/truck parking, express check-out, and 1 meeting room
  • Multilingual staff, free newspapers, and an elevator
  • Guest reviews give top marks for the breakfast and helpful staff
Room features
All 71 rooms offer comforts such as air conditioning, in addition to perks like free WiFi and safes. Guest reviews speak positively of the clean rooms at the property.
Extra conveniences in all rooms include:
  • Bathrooms with tubs or showers and hair dryers
  • 32-inch flat-screen TVs with premium channels
  • Refrigerators, microwaves, and coffee/tea makers

Languages

English, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • RV/bus/truck parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available 6:00 AM to 10:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • Coffee and tea in common areas

Things to do

  • Gym

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 700 square feet of conference space
  • Business center
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 3 floors
  • At least 10% of profits reinvested in community and sustainability
  • Banquet hall
  • No plastic drinking straws
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Free local calls
  • Heating
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 3:00 AM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 10

Property payment types

Important information

Optional extras

  • Early check-in is available for a fee (subject to availability)
  • Rollaway beds are available for an additional fee

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Tax ID - C0007321610
This property accepts credit cards; cash is not accepted

We should mention

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Holiday Inn Express Hotel Ludlow
Holiday Inn Express Ludlow
Ludlow Holiday Inn Express
Comfort Hotel Ludlow
Comfort Inn Ludlow
Ludlow Comfort Inn
Holiday Inn Express Ludlow Hotel
Holiday Inn Express Ludlow
Express Ludlow By Ihg Ludlow
Holiday Inn Express Ludlow by IHG Hotel
Holiday Inn Express Ludlow an IHG Hotel
Holiday Inn Express Ludlow by IHG Ludlow
Holiday Inn Express Ludlow by IHG Hotel Ludlow

Frequently asked questions

Is Holiday Inn Express Ludlow by IHG pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Holiday Inn Express Ludlow by IHG?

Self parking is free at this property.

What time is check-in at Holiday Inn Express Ludlow by IHG?

Check-in start time: 3:00 PM; Check-in end time: 3:00 AM. A fee applies for early check-in (subject to availability). Late check-in is available during limited hours.

What time is check-out at Holiday Inn Express Ludlow by IHG?

Check-out is at 11 AM. Late check-out is available for a fee.

Where is Holiday Inn Express Ludlow by IHG located?

Situated near the beach, this hotel is within 9 mi (15 km) of Mount Holyoke College, Springfield Armory, and Springfield Science Museum. Springfield Museums and MassMutual Center are also within 12 mi (20 km).

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Holiday Inn Express Ludlow by IHG Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 507 out of 920 reviews
Rating 8 - Good. 308 out of 920 reviews
Rating 6 - Okay. 73 out of 920 reviews
Rating 4 - Poor. 20 out of 920 reviews
Rating 2 - Terrible. 12 out of 920 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Sherri

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super easy check in. Nice clean and quiet room.
Stayed 1 night in Mar 2025

10/10 Excellent

ximena

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was friendly and helpful.
Stayed 2 nights in Feb 2025

10/10 Excellent

Kent

Liked: Cleanliness, staff & service, property conditions & facilities
Nice rooms & good variety hot breakfast!
Stayed 1 night in Dec 2024

8/10 Good

Keith

Liked: Property conditions & facilities
Was great
Stayed 1 night in Feb 2025

10/10 Excellent

Keith

Liked: Cleanliness, staff & service, property conditions & facilities
It was great
Stayed 1 night in Feb 2025

10/10 Excellent

Yunshan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay.
Stayed 1 night in Aug 2024

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities
Clean safe accommodations
Stayed 1 night in Sep 2024

10/10 Excellent

Jeanine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a wonderful stay at this hotel. It was clean, the free breakfast was phenomenal. To top it off the staff were very polite and friendly. Would definitely stay again.
Stayed 2 nights in Oct 2024

10/10 Excellent

Teresa

Liked: Cleanliness, staff & service, property conditions & facilities
I didn’t like that the toilet is so low to the floor. Needs to be replaced with a new comfort height toilet. Also, the desk chair will not go up and is also very low. Otherwise all seems great.
Stayed 1 night in Apr 2025

8/10 Good

London

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall clean facilities: room, lobby, dining area, fitness center, stairway. Friendly staff. Loved m stay there and would definitely stay again.
Stayed 1 night in Nov 2024

10/10 Excellent

Jean

Liked: Cleanliness, staff & service, property conditions & facilities
I do like this place
Stayed 1 night in Nov 2024

10/10 Excellent

Sandra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay for 1 night. Very quiet, clean and staff were friendly.
Stayed 1 night in Sep 2024

10/10 Excellent

Victoria

Liked: Cleanliness, staff & service, property conditions & facilities
Very convenient off Rt 90, friendly, helpful staff, lovely room ( though needs a comfortable occasional chair), clean and wonderful hotel!!
Stayed 1 night in Sep 2024

10/10 Excellent

Elizabeth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Incredibly friendly staff, clean and comfortable rooms. It was nice to know that while the hallway fire system was down, they had staff on fire watch on every floor: The pool was wonderful and great hot breakfast!
Stayed 2 nights in Nov 2024

10/10 Excellent

William

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms are very nice and clean. Parking was good. Staff very nice. Breakfast was very good too. I would recommend this hotel.
Stayed 2 nights in Oct 2024

10/10 Excellent

Christine

Liked: Cleanliness, staff & service, property conditions & facilities
Breakfast was amazing with egg and bacon and sausage
Stayed 2 nights in Sep 2024

8/10 Good

Christopher R.

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
2nd time staying. consistently good, trouble with Wi-Fi this time. We will stay again.
Stayed 1 night in Nov 2024

8/10 Good

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property was as listed. Good staff with clean rooms. We enjoyed the breakfast and our stay.
Stayed 1 night in Sep 2024

8/10 Good

Angela

Liked: Cleanliness, staff & service, property conditions & facilities
Great place to stay , very clean and staff is nice
Stayed 1 night in Dec 2023

10/10 Excellent

james

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great place to stay

Great place to stay with friendly staff and a good breakfast and pool.
Stayed 3 nights in May 2023

8/10 Good

LaGina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I only stayed one night but what I saw of the property was very nice
Stayed 1 night in Jul 2024

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities
Nice when you show up to a place that’s kept up by the staff and everyone seems to be OK with doing their job.
Stayed 2 nights in Oct 2024

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Accommodations were excellent as well as the food.
Stayed 1 night in Nov 2023

10/10 Excellent

Sandra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was a little outdated but rooms were clean, parking and breakfast was free, and staff was friendly.
Stayed 1 night in Jul 2024

4/10 Poor

Alan Robert

Liked: Cleanliness
Disliked: Property conditions & facilities
February, I reserved a King Suite and was charged for the price of a King Suite. When we arrived, we were told they had no suites and the only room available was a double queen room. I asked for a refund and was refunded all but $989 for a three-night stay in a room listed at $120 a night with taxes. In trying to solve this I am getting directed back to hotel and hotel directs me back to Expedia. What good is an Expedia reservation if this is how we are treated. I can't even get an itemized bill for charges. I will never stay at this hotel again. I am so disappointed with Expedia.
Stayed 10 nights in Apr 2025