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Holiday Inn Express Hotel & Suites Jacksonville by IHG

2.5 star property
Hotel with free breakfast, in the vicinity of Jacksonville Community Park

Choose dates to view prices

Photo gallery for Holiday Inn Express Hotel & Suites Jacksonville by IHG

Exterior
Lobby lounge
Lobby lounge
Free daily buffet breakfast
Exterior
Holiday Inn Express Hotel & Suites Jacksonville is minutes from Illinois College. Guests enjoy a complimentary breakfast buffet each morning. The hotel offers practical comforts like laundry facilities, 24/7 gym access, and in-room WiFi for staying connected.

Reviews

7.8 out of 10
Good

Popular amenities

  • Pool
  • Pet friendly
  • Housekeeping
  • Parking included
  • Gym

Room options

Check availability for these dates

Tonight

Sep 9 - Sep 10
Check availability for tonight Sep 9 - Sep 10

Tomorrow

Sep 10 - Sep 11
Check availability for tomorrow Sep 10 - Sep 11
Available filters for rooms
Showing 7 of 7 rooms

View all photos for Suite, 2 Double Beds

Room amenity

Suite, 2 Double Beds

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
Refrigerator
Flat-screen TV
Separate bedroom
  • Sleeps 6
  • 2 Double Beds

View all photos for Suite, 1 King Bed

Room amenity

Suite, 1 King Bed

10.0 out of 10
Exceptional
(1 review)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
Refrigerator
Flat-screen TV
Separate bedroom
  • 28 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 Bedroom

Suite, 1 Bedroom | 1 bedroom, premium bedding, desk, blackout drapes

Suite, 1 Bedroom

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
Refrigerator
Flat-screen TV
Separate bedroom
  • 28 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room

1 bedroom, premium bedding, desk, blackout drapes

Standard Room

7.6 out of 10
Good
(5 reviews)

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
Refrigerator
Flat-screen TV
Separate bedroom
Blackout drapes/curtains
  • 28 sq m
  • Sleeps 2
  • 1 King Bed OR 1 Queen Bed

View all photos for Standard Room, 1 King Bed

Standard Room, 1 King Bed | Room amenity

Standard Room, 1 King Bed

8.2 out of 10
Very good
(14 reviews)

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
Refrigerator
Flat-screen TV
Separate bedroom
Blackout drapes/curtains
  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed

Room amenity

Suite, 1 King Bed

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
Refrigerator
Flat-screen TV
Separate bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

Standard Room, 2 Queen Beds | 1 bedroom, premium bedding, desk, blackout drapes

Standard Room, 2 Queen Beds

8.6 out of 10
Excellent
(13 reviews)

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
Refrigerator
Flat-screen TV
Separate bedroom
Blackout drapes/curtains
  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds

About the neighborhood

Located in Jacksonville, Holiday Inn Express Hotel & Suites Jacksonville by IHG is in the business district. The area's natural beauty can be seen at Jacksonville Community Park, while Woodlawn Farm and Abraham Lincoln Presidential Library and Museum are cultural highlights. Looking to enjoy an event or a game while in town? See what's going on at Future Champions Sport Complex. Take an opportunity to explore the area for outdoor excitement like horse riding.
Visit our Jacksonville travel guideOpens in a new window
Map
2501 Holliday Lane, Jacksonville, IL, 62650

What's nearby

  • Jacksonville Community Park - 4 min drive - 2.4 miles
  • Lake Jacksonville - 6 min drive - 3.3 miles
  • Illinois College - 7 min drive - 4.1 miles
  • Morgan County Fairgrounds - 10 min drive - 5.6 miles
  • Future Champions Sport Complex - 11 min drive - 5.9 miles

Getting around

  • St. Louis Lambert Intl. Airport (STL) - 98 min drive

Restaurants

  • ‪McDonald's - ‬4 min drive
  • ‪Casey's - ‬4 min drive
  • ‪VFW Post 1379 - ‬5 min drive
  • ‪Taco Bell - ‬5 min drive
  • ‪Sonic Drive-In - ‬7 min drive

About this property

Holiday Inn Express Hotel & Suites Jacksonville by IHG

Hotel near Jacksonville Community Park
Located close to Illinois College, Holiday Inn Express Hotel & Suites Jacksonville by IHG provides a free breakfast buffet, laundry facilities, and a 24-hour gym. In addition to a business center, guests can connect to free in-room WiFi.
You'll also find perks like:
  • An indoor pool
  • Free self parking
  • Express check-out, express check-in, and a banquet hall
  • Smoke-free premises, 1 meeting room, and multilingual staff
Room features
All 69 rooms have comforts such as premium bedding and air conditioning, as well as thoughtful touches like free WiFi.
Extra conveniences in all rooms include:
  • Free infant beds and free extra beds
  • Bathrooms with shower/tub combinations and free toiletries
  • 32-inch flat-screen TVs with premium channels
  • Refrigerators, microwaves, and coffee/tea makers

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available daily 6:30 AM to 9:30 AM

Things to do

  • 24-hour gym
  • Indoor pool
  • TV in common areas

Family friendly

  • Free rollaway/extra bed
  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Business services

  • Business center
  • Computer station
  • Conference space
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Elevator (41 inch wide door)
  • Grab bar in shower (29 inches high)
  • Lever door handles
  • Phone accessibility kit
  • Pool hoist on site
  • Sign language-capable staff
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible bathroom vanity (34 inches high)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (34 inches high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking

More

  • 3 floors
  • At least 10% of profits reinvested in community and sustainability
  • Banquet hall
  • No plastic drinking straws
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Free rollaway/extra bed
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 6 AM
Contactless check-in available
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 50 per accommodation, per stay
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
Free rollaway/extra beds
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Pet fee: USD 50 per accommodation, per stay
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)

We should mention

Pool access available from 8:00 AM to 10:00 PM
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Holiday Inn Express Hotel Jacksonville
Holiday Inn Express Jacksonville
Holiday Inn Jacksonville
Jacksonville Holiday Inn
Holiday Inn Express Hotel And Suites Jacksonville South
Holiday Inn Jacksonville
Jacksonville Holiday Inn
Holiday Inn Express Jacksonville
Holiday Inn Express Hotel Suites Jacksonville
Holiday Inn Express Hotel Suites Jacksonville

Frequently asked questions

Does Holiday Inn Express Hotel & Suites Jacksonville by IHG have a pool?

Yes, this property has an indoor pool. Pool access is from 8:00 AM–10:00 PM.

Is Holiday Inn Express Hotel & Suites Jacksonville by IHG pet-friendly?

Yes, pets are allowed at this property. There's a fee of USD 50 per accommodation, per stay. Service animals are exempt from fees.

How much is parking at Holiday Inn Express Hotel & Suites Jacksonville by IHG?

Self parking is free at this property.

What time is check-in at Holiday Inn Express Hotel & Suites Jacksonville by IHG?

Check-in start time: 3 PM; Check-in end time: 6 AM.

What time is check-out at Holiday Inn Express Hotel & Suites Jacksonville by IHG?

Check-out is at noon. Late check-out is available for a fee (subject to availability).

Where is Holiday Inn Express Hotel & Suites Jacksonville by IHG located?

Situated in the business district, this hotel is 2.2 mi (3.6 km) from Jacksonville Community Park and within 6 mi (10 km) of Illinois College and Governor Duncan Mansion. Future Champions Sport Complex and Woodlawn Farm are also within 9 mi (15 km).

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Reviews

Holiday Inn Express Hotel & Suites Jacksonville by IHG Reviews

7.8

Good

8.0

Cleanliness

8.8

Location

8.4

Staff & service

7.2

Eco-friendliness

7.6

Property conditions & facilities
Rating 10 - Excellent. 161 out of 420 reviews
Rating 8 - Good. 121 out of 420 reviews
Rating 6 - Okay. 66 out of 420 reviews
Rating 4 - Poor. 41 out of 420 reviews
Rating 2 - Terrible. 31 out of 420 reviews

Reviews

8/10 Good

Christina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was clean with friendly staff
Stayed 2 nights in Aug 2025

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff is polite and took care of our needs. Clean, quiet room. Nice breakfast, will stay here again.
Stayed 1 night in Jul 2025

10/10 Excellent

Kamiell

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay check in was slow due to short staff
Stayed 1 night in Jul 2025

6/10 Okay

Michael

The breakfast was okay except the scrambled eggs taste like powdered eggs also no one came in to change out towels or make beds in the 3 weeks that I was there would have thought they'd have come in at least once a week
Stayed 17 nights in Aug 2025

10/10 Excellent

April

Clean and comfortable
Stayed 1 night in May 2025

6/10 Okay

shellie

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
visable mousetraps in the hall and cockroach in the bathroom.
Stayed 1 night in Aug 2025

8/10 Good

JAMES

Disliked: Property conditions & facilities
Carpet was really stained. A/C not cool enough.
Stayed 1 night in Aug 2025

8/10 Good

Lisabeth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Family get together.

Great customer service. Very easy to work with and very willing to accommodate customers!
Stayed 2 nights in May 2025

2/10 Terrible

Kristi

Liked: Amenities
Disliked: Staff & service
Hotel didn’t have the room I booked available and put us in a smaller room, after we had paid more for the original room. Hotel staff said they had to wait for manager to help make it right. Manager wasn’t available before we had to check out and refused to make it right after we followed up. Horrible customer service.
Stayed 1 night in Aug 2025

2/10 Terrible

Steven

Liked: Staff & service, property conditions & facilities
I booked a king suite through Expedia and our room was a queen suite which they said is egat Expedia sent to them.
Stayed 1 night in Jul 2025

4/10 Poor

Amy

Disliked: Cleanliness, amenities, property conditions & facilities
The room was not cleaned properly, no towels at all in the room, the room was moist and had humidity on the mirrors when we entered.
Stayed 1 night in Jul 2025

10/10 Excellent

Sharon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice staff. Good breakfast. Very clean.
Stayed 1 night in Feb 2025

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice hotel

Clean and friendly staff. Great location with plenty to do close by.
Stayed 1 night in Aug 2024

10/10 Excellent

Jacob

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great
Stayed 1 night in Feb 2025

4/10 Poor

Connie

Disliked: Cleanliness, staff & service, property conditions & facilities
Bathrooms in really rough shape, you could get hurt on the broken tile floor
Stayed 1 night in May 2025

8/10 Good

Michael, Dalzell

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was nice.
Stayed 4 nights in May 2022

10/10 Excellent

Sharon

Liked: Cleanliness, staff & service, property conditions & facilities
We stay at this hotel when in Jacksonville. Great breakfast.
Stayed 1 night in Jan 2024

6/10 Okay

Paul

Disliked: Cleanliness, staff & service, property conditions & facilities

Not your typical Holiday Inn Express

This is not what you would expect from from Holiday Inn express. On the refrigerator at breakfast, it says eggs and yogurt. There was neither.
Stayed 1 night in Mar 2025

8/10 Good

Mark

Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
When I got to my room there was dirt clumps on the floor like a worker with dirty boots/shoes had been in there after the housecleaning had been there. I told the employee at the front desk and he swept and vacuumed my room. Fine hotel for the price.
Stayed 2 nights in Mar 2025

10/10 Excellent

Michael Bruens

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and super friendly staff.
Stayed 1 night in Dec 2022

6/10 Okay

Zachary

Liked: Staff & service, room comfort

Holiday Inn And Suites Jacksonville Illinois

The room was great service was great. Got to the hallway with the elevator and it smelled horrible. Went down for breakfast at 630 and it was good except they didn’t have any apple juice and ran out of biscuits by 7. Also the shower had terrible water pressure but other than those downfalls it was a great night stay
Stayed 1 night in Mar 2025

2/10 Terrible

Heather

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
WORST EXPERIENCE IN A HOTEL EVER! Direct TV was down our entire stay and of course no one bothered to mention that at check in and they were aware BEFORE we arrived (should have been my first sign to RUN) We get to our room it had not be cleaned or restocked, only the beds were made. We had no shampoo or conditioner, no toilet paper, no towels. The mirrors were filthy! Went to the pool Saturday and it was also a mess in there and had no towels….went back throughout our stay and the same mess was still there and the towels were never restocked either. They never cleaned our room while we were there and when we brought it to the front desk attendant’s attention she said “yea, sorry our housekeepers are lazy” and still never sent anyone to clean it. The place is gross and the staff is worse. Trust me, do yourself a favor and don’t stay here!
Stayed 2 nights in Aug 2025

10/10 Excellent

Cynthia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice location
Stayed 2 nights in Jul 2022

8/10 Good

Jackie C

Liked: Staff & service, property conditions & facilities
Had a couple mishaps but allwas taken care,if needed would stay again
Stayed 1 night in Nov 2024

10/10 Excellent

Marty

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great check-in process. Helpful friendly staff.
Stayed 1 night in Feb 2024

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