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Holiday Inn Express Hotel & Suites Jacksonville by IHG

2.5 star property
Convenient comfort awaits near Illinois College with a hearty breakfast buffet to start each day and practical amenities that keep travelers productive on the move

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Photo gallery for Holiday Inn Express Hotel & Suites Jacksonville by IHG

Exterior - Holiday Inn Express Hotel & Suites Jacksonville by IHG (Jacksonville)
Exterior - Holiday Inn Express Hotel & Suites Jacksonville by IHG (Jacksonville)
Exterior - Holiday Inn Express Hotel & Suites Jacksonville by IHG (Jacksonville)
Exterior - Holiday Inn Express Hotel & Suites Jacksonville by IHG (Jacksonville)
Free daily buffet breakfast - Holiday Inn Express Hotel & Suites Jacksonville by IHG (Jacksonville)
Holiday Inn Express Hotel & Suites Jacksonville is minutes from Illinois College. Guests enjoy a complimentary breakfast buffet each morning. The hotel offers practical comforts like laundry facilities, 24/7 gym access, and in-room WiFi for staying connected.

Reviews

7.8 out of 10
Good

Popular amenities

  • Pool
  • Pet friendly
  • Parking included
  • Free WiFi
  • Air conditioning

Room options

Available filters for rooms
Showing 7 of 7 rooms

View all photos for Standard Room

Premium bedding, desk, blackout drapes, iron/ironing board

Standard Room

7.6 out of 10
Good
(5 reviews)

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
Refrigerator
Flat-screen TV
Blackout drapes/curtains
Premium bedding
  • 28 sq m
  • Sleeps 2
  • 1 King Bed OR 1 Queen Bed

View all photos for Standard Room, 1 King Bed

Standard Room, 1 King Bed | Room amenity

Standard Room, 1 King Bed

8.4 out of 10
Very good
(15 reviews)

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
Refrigerator
Flat-screen TV
Blackout drapes/curtains
Premium bedding
  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

Standard Room, 2 Queen Beds | Premium bedding, desk, blackout drapes, iron/ironing board

Standard Room, 2 Queen Beds

8.4 out of 10
Very good
(16 reviews)

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
Refrigerator
Flat-screen TV
Blackout drapes/curtains
Premium bedding
  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed

Room amenity

Suite, 1 King Bed

10.0 out of 10
Exceptional
(1 review)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
Refrigerator
Flat-screen TV
Blackout drapes/curtains
  • 28 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 Bedroom

Suite, 1 Bedroom | Premium bedding, desk, blackout drapes, iron/ironing board

Suite, 1 Bedroom

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
Refrigerator
Flat-screen TV
Separate bedroom
  • 28 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 2 Double Beds

Room amenity

Suite, 2 Double Beds

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
Refrigerator
Flat-screen TV
Blackout drapes/curtains
  • Sleeps 6
  • 2 Double Beds

View all photos for Suite, 1 King Bed

Room amenity

Suite, 1 King Bed

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
Refrigerator
Flat-screen TV
Blackout drapes/curtains
  • Sleeps 4
  • 1 King Bed

About the neighborhood

Located in Jacksonville, Holiday Inn Express Hotel & Suites Jacksonville by IHG is in the business district. The area's natural beauty can be seen at Jacksonville Community Park, while Woodlawn Farm and Abraham Lincoln Presidential Library and Museum are cultural highlights. Looking to enjoy an event or a game while in town? See what's going on at Future Champions Sport Complex. Take an opportunity to explore the area for outdoor excitement like horse riding. Visit our Jacksonville travel guide
Map
2501 Holliday Lane, Jacksonville, IL, 62650

What's nearby

  • Bulls Bay, St. Johns River, Jacksonville, Florida
    Lake Jacksonville
    4 min drive - 2.6 miles
  • Harper Quadrangle
    Illinois College
    7 min drive - 3.5 miles
  • Jacksonville Community Park
    3 min drive - 2.4 miles
  • Small Eli Ferris Wheel
    4 min drive - 2.8 miles
  • Prairie Land Heritage Museam
    5 min drive - 2.6 miles

Getting around

  • St. Louis Lambert Intl. Airport (STL)
    98 min drive

Restaurants

  • McDonald's
    4 min drive
  • Love's Travel Stop
    4 min walk
  • Casey's
    4 min drive
  • Taco Bell
    5 min drive
  • Circle K
    4 min drive

About this property

Holiday Inn Express Hotel & Suites Jacksonville by IHG

Hotel near Jacksonville Community Park
Located close to Illinois College, Holiday Inn Express Hotel & Suites Jacksonville by IHG provides a free breakfast buffet, laundry facilities, and a 24-hour gym. In addition to a business center, guests can connect to free in-room WiFi.
You'll also find perks like:
  • An indoor pool
  • Free self parking
  • Express check-out, express check-in, and a computer station
  • A front-desk safe, multilingual staff, and a 24-hour front desk
Room features
All 69 rooms have comforts such as premium bedding and air conditioning, as well as thoughtful touches like free WiFi.
Extra conveniences in all rooms include:
  • Free infant beds and free extra beds
  • Bathrooms with shower/tub combinations and free toiletries
  • 32-inch flat-screen TVs with premium channels
  • Refrigerators, microwaves, and coffee/tea makers

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available daily 6:30 AM to 9:30 AM

Things to do

  • 24-hour gym
  • Indoor pool
  • TV in common areas

Family friendly

  • Free rollaway/extra bed
  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Business services

  • Business center
  • Computer station
  • Conference space
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Elevator (41 inch wide door)
  • Grab bar in shower (29 inches high)
  • Lever door handles
  • Phone accessibility kit
  • Pool hoist on site
  • Sign language-capable staff
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible bathroom vanity (34 inches high)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (34 inches high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking

More

  • 3 floors
  • At least 10% of profits reinvested in community and sustainability
  • Banquet hall
  • No plastic drinking straws
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Free rollaway/extra bed
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 6 AM
Contactless check-in available
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 50 per accommodation, per stay
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
Free rollaway/extra beds
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Pet fee: USD 50 per accommodation, per stay
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)

We should mention

Pool access available from 8:00 AM to 10:00 PM
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Holiday Inn Express Hotel Jacksonville
Holiday Inn Express Jacksonville
Holiday Inn Jacksonville
Jacksonville Holiday Inn
Holiday Inn Express Hotel And Suites Jacksonville South
Holiday Inn Jacksonville
Jacksonville Holiday Inn
Holiday Inn Express Jacksonville
Holiday Inn Express Hotel Suites Jacksonville
Holiday Inn Express Hotel Suites Jacksonville

Frequently asked questions

Does Holiday Inn Express Hotel & Suites Jacksonville by IHG have a pool?

Yes, this property has an indoor pool. Pool access is from 8:00 AM–10:00 PM.

Is Holiday Inn Express Hotel & Suites Jacksonville by IHG pet-friendly?

Yes, pets are allowed at this property. There's a fee of USD 50 per accommodation, per stay. Service animals are exempt from fees.

How much is parking?

Self parking is free at this property.

What time is check-in at Holiday Inn Express Hotel & Suites Jacksonville by IHG?

Check-in start time: 3 PM; Check-in end time: 6 AM.

What time is check-out at Holiday Inn Express Hotel & Suites Jacksonville by IHG?

Check-out is at noon. Late check-out is available for a fee (subject to availability).

Where is Holiday Inn Express Hotel & Suites Jacksonville by IHG located?

Situated in the business district, this hotel is 2.2 mi (3.6 km) from Jacksonville Community Park and within 6 mi (10 km) of Illinois College and Governor Duncan Mansion. Future Champions Sport Complex and Woodlawn Farm are also within 9 mi (15 km).

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Reviews

Holiday Inn Express Hotel & Suites Jacksonville by IHG Reviews

7.8

Good

8.0

Cleanliness

8.8

Location

8.4

Staff & service

7.6

Property conditions & facilities
Rating 10 - Excellent. 172 out of 447 reviews
Rating 8 - Good. 129 out of 447 reviews
Rating 6 - Okay. 70 out of 447 reviews
Rating 4 - Poor. 44 out of 447 reviews
Rating 2 - Terrible. 32 out of 447 reviews

Reviews

10/10 Excellent

Maureen

Liked: Cleanliness, amenities, property conditions & facilities
Clean room and great breakfast.
Stayed 1 night in Jan 2026

8/10 Good

A

Liked: Cleanliness, amenities, property conditions & facilities
Staff was welcoming upon arrival, my bed was super comfortable, and not a lot of noise considering the hotel was full. Breakfast was a highlight although the waffle machine was broken and generic cereal was used with name brand labels. Love the Dove products. Overall good experience and I would return.
Stayed 1 night in Dec 2025

10/10 Excellent

Carol

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Front desk staff was very friendly and helpful throughout the day/night.
Stayed 1 night in Sep 2025

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff is polite and took care of our needs. Clean, quiet room. Nice breakfast, will stay here again.
Stayed 1 night in Jul 2025

6/10 Okay

William

Liked: Cleanliness, amenities
Disliked: Property conditions & facilities
The room had stained carpet, broken and loose tiles in the bathroom and the heater for the room was so loud that we eventually unplugged it using a space heater for heat. The staff was polite but not really concerned with the heater issue. Breakfast was very good but the room conditions were surprisingly subpar for the Holiday Inn franchise.
Stayed 5 nights in Dec 2025

8/10 Good

Patricia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We arrived late. The desk clerk was very nice. The breakfast offered hot choices. Very good. The pillows and bed were very comfy
Stayed 1 night in Sep 2025

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, room comfort
Didnt make it to breakfast but could still obtain banana and yoghurt. This was super nice of them. Had kecard glutch but Chris the evening desk man literally ran upstairs after rescanning ours to check that it worked. Beds were very comfy. Wood surfaces were a little worn...a minor flaw.
Stayed 1 night in Oct 2025

10/10 Excellent

April

Clean and comfortable
Stayed 1 night in May 2025

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice hotel

Clean and friendly staff. Great location with plenty to do close by.
Stayed 1 night in Aug 2024

8/10 Good

Barbara

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very friendly and helpful. Shout out to Destini. Hot breakfast had many choices although the pancake machine was broken. Room was very comfortable with air conditioner working well. Carpet was dated with a musty smell in the hallways. Was mopping up a carpet spill with a towel and there was a lot of hair on the towel. Quiet with no disturbances. Parking lot lit well. We were able to park close to the door we came out.
Stayed 2 nights in Oct 2025

8/10 Good

Lisabeth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Family get together.

Great customer service. Very easy to work with and very willing to accommodate customers!
Stayed 2 nights in May 2025

10/10 Excellent

Donnell

Liked: Cleanliness, staff & service, property conditions & facilities
We were coming in town for a wedding and needed an early check-in. The staff went out of their way to make that happen!!!
Stayed 1 night in May 2025

10/10 Excellent

Sharon

Liked: Cleanliness, staff & service, property conditions & facilities
We stay at this hotel when in Jacksonville. Great breakfast.
Stayed 1 night in Jan 2024

10/10 Excellent

Sharon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice staff. Good breakfast. Very clean.
Stayed 1 night in Feb 2025

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable treated like family
Stayed 1 night in Dec 2024

8/10 Good

Meredith

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It smelled clean n easy parking
Stayed 1 night in Dec 2024

10/10 Excellent

Katarzyna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location. Reasonable rooms
Stayed 1 night in Dec 2023

10/10 Excellent

Marty

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great check-in process. Helpful friendly staff.
Stayed 1 night in Feb 2024

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s a good place to lay your head and rest for the night!
Stayed 1 night in Mar 2024

4/10 Poor

Christina

Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
When we first arrived, the initial room provided had not been cleaned from prior guest. We were relocated to another room and staff apologized. Upon coming downstairs to get sheets for the hide a bed we realized that the pool was not functioning. This had not been communicated prior. The room's beds were not comfortable, the curtains torn, cracked mirror, and the grout in bathroom was in disrepair. Also, the elevator was a little sketchy. Sometimes the door would open repeatedly or would not close in an appropriate amount of time. The first morning we woke and the breakfast was not filled. When a staff member was asked to refill items he snapped at the entire room, syating there was not much time left anyway (there was an hour left). That night we returned to our hotel room and the card key no longer worked in the door. The room itself did not lock properly (this was not realized until checkout).
Stayed 2 nights in Dec 2025

8/10 Good

John

Liked: Amenities
Quiet and easy to find Very rural
Stayed 1 night in Mar 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Close to everything!

We stayed overnight for our son's basketball tournament. It was so close to everything we needed. Staff was super friendly and everything was very clean. We were very happy with our stay!
Stayed 1 night in Feb 2024

6/10 Okay

Robert

Liked: Staff & service, room comfort
Disliked: Property conditions & facilities
The staff was freindly and helpful. The building & rooms needs updated..
Stayed 1 night in Oct 2024

6/10 Okay

Zachary

Liked: Staff & service, room comfort

Holiday Inn And Suites Jacksonville Illinois

The room was great service was great. Got to the hallway with the elevator and it smelled horrible. Went down for breakfast at 630 and it was good except they didn’t have any apple juice and ran out of biscuits by 7. Also the shower had terrible water pressure but other than those downfalls it was a great night stay
Stayed 1 night in Mar 2025

8/10 Good

June

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stopped here last minute at midnight to get some sleep. Very friendly staff. Great breakfast. The reviews I read that were negative were being picky. It is a little older than some hotels but a great place to stay if you need a place to stop for a night. Comfy bed and great shower. Beautiful corn fields all around.
Stayed 1 night in Aug 2024