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Hilton Garden Inn-Springfield, MA

3.0 star property
Travelers can unwind by the fireplace, enjoy the spa tub for relaxation, or head out to explore nearby attractions like Six Flags New England

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Photo gallery for Hilton Garden Inn-Springfield, MA

Indoor pool - Hilton Garden Inn-Springfield, MA (Springfield)
Exterior - Hilton Garden Inn-Springfield, MA (Springfield)
In-room safe, desk, iron/ironing board, free cribs/infant beds - Hilton Garden Inn-Springfield, MA (Springfield)
Lobby - Hilton Garden Inn-Springfield, MA (Springfield)
Ballroom - Hilton Garden Inn-Springfield, MA (Springfield)
Located near MGM Springfield and MassMutual Center, Hilton Garden Inn-Springfield offers a welcoming atmosphere with a lobby fireplace. Guests enjoy the indoor pool, spa tub, and free WiFi. The property provides dry cleaning services, and visitors appreciate the supportive staff.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Hot tub
  • Pet friendly
  • Free WiFi

Room options

Available filters for rooms
Showing 11 of 11 rooms

View all photos for Standard King

In-room safe, desk, iron/ironing board, free cribs/infant beds

Standard King

9.2 out of 10
Wonderful
(39 reviews)
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Standard Two Queens

In-room safe, desk, iron/ironing board, free cribs/infant beds

Standard Two Queens

8.8 out of 10
Excellent
(66 reviews)
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

2 Queen Mobility/Hearing Accessible w/Bathtub

  • Sleeps 4
  • Free WiFi

View all photos for One King Bed, Accessible

Combined shower/tub, free toiletries, hair dryer, towels

One King Bed, Accessible

9.6 out of 10
Exceptional
(4 reviews)
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

Suite, 1 King Bed

9.0 out of 10
Wonderful
(2 reviews)
  • Sleeps 4
  • 1 King Bed
  • Free WiFi

View all photos for Room, Accessible

In-room safe, desk, iron/ironing board, free cribs/infant beds

Room, Accessible

10.0 out of 10
Exceptional
(4 reviews)
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Room, 2 Queen Beds, Accessible

In-room safe, desk, iron/ironing board, free cribs/infant beds

Room, 2 Queen Beds, Accessible

7.8 out of 10
Good
(6 reviews)
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Room, 2 Queen Beds, Accessible

Combined shower/tub, free toiletries, hair dryer, towels

Room, 2 Queen Beds, Accessible

10.0 out of 10
Exceptional
(3 reviews)
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

1 KING BED 1 BEDROOM SUITE WITH SOFABED

  • Sleeps 4
  • Free WiFi

1 KING BED- OVERSIZED WITH CITY VIEW

  • Sleeps 2
  • Free WiFi

1 King Bed, Corner room with Basketball Hall of Fame view

8.8 out of 10
Excellent
(3 reviews)
  • Ocean view
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

About the neighborhood

South End, a neighborhood in Springfield, is home to Hilton Garden Inn-Springfield, MA. The area's natural beauty can be seen at Connecticut River and popular attractions include Eastern States Exposition and Six Flags New England. Looking to enjoy an event or a game? See what's going on at MassMutual Center or Big E. Visit our Springfield travel guide
Map
800 Hall of Fame Avenue, Springfield, MA, 01115

What's nearby

  • Naismith Memorial Basketball Hall of Fame
    Naismith Memorial Basketball Hall of Fame
    5 min walk - 0.3 miles
  • Connecticut River
    Connecticut River
    6 min walk - 0.4 miles
  • Pigeon Forge, Tennessee, USA - Exterior of the largest Titanic Museum in the world.
    Titanic Museum
    10 min walk - 0.5 miles
  • MGM Springfield
    10 min walk - 0.5 miles
  • MassMutual Center
    16 min walk - 0.9 miles

Getting around

  • Springfield Union Station
    7 min drive
  • Bradley Intl. Airport (BDL)
    23 min drive

Restaurants

  • McDonald's
    6 min walk
  • Dunkin'
    9 min walk
  • Starbucks
    8 min walk
  • Red Rose Pizzeria
    15 min walk
  • Wahlburgers
    14 min walk

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Exterior
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  • Pool
  • Breakfast included
  • Pet friendly
  • Parking included
8.0 out of 10, Very Good, 1,286 reviews
La Quinta Inn & Suites by Wyndham Springfield MA
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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Limo/town car service
  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Buffet breakfast available for a fee 6:00 AM to 10:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; USD 16.95 per person
  • 2 restaurants
  • A bar/lounge
  • Coffee and tea in common areas

Restaurants on site

  • Great American Grill
  • Uno Chicago Grill

Things to do

  • 24-hour gym
  • Hot tub
  • Indoor pool
  • TV in common areas

Family friendly

  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 24-hour business center
  • Conference space
  • Meeting rooms

Outdoors

  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 6 floors
  • Ballroom
  • Banquet hall
  • Built in 2002
  • Designated smoking areas
  • Fireplace in lobby

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Cable channels
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free weekday newspapers
  • Heating (climate-controlled)
  • Iron/ironing board
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 3 AM
Contactless check-in available
Express check-in available

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total pets

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 20.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 150 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately USD 16.95 per person
  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 20.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Tax ID - C0013222810
This property accepts credit cards, debit cards, and cash
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Frequently asked questions

Does Hilton Garden Inn-Springfield, MA have a pool?

Yes, this property has an indoor pool.

Is Hilton Garden Inn-Springfield, MA pet-friendly?

Yes, this property allows cats and dogs (limit 2 total). There's a fee of USD 75 per accommodation, per stay. Service animals are exempt from fees.

How much is parking?

Self parking is free at this property.

What time is check-in at Hilton Garden Inn-Springfield, MA?

Check-in start time: 3 PM; Check-in end time: 3 AM.

What time is check-out at Hilton Garden Inn-Springfield, MA?

Check-out is at noon.

Where is Hilton Garden Inn-Springfield, MA located?

Located in South End, this hotel is within a 15-minute walk of Naismith Memorial Basketball Hall of Fame and MGM Springfield. Connecticut River and MassMutual Center are also within 1 mi (2 km). Springfield Union Station is 26 minutes by foot.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Hilton Garden Inn-Springfield, MA Reviews

8.6

Excellent

9.0

Cleanliness

8.4

Location

9.0

Staff & service

8.6

Property conditions & facilities
Rating 10 - Excellent. 549 out of 1007 reviews
Rating 8 - Good. 262 out of 1007 reviews
Rating 6 - Okay. 100 out of 1007 reviews
Rating 4 - Poor. 54 out of 1007 reviews
Rating 2 - Terrible. 42 out of 1007 reviews

Reviews

Verified

10/10 Excellent

Jessica

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The bed was super comfortable
Stayed 1 night in May 2026
Verified

10/10 Excellent

Julie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Walkable to activities and food. We were able to work and listen to music right next door. The staff was helpful and friendly. The rooms were clean and well equipped.
Stayed 1 night in Jun 2026
Verified

10/10 Excellent

Phillip

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a quick stay for a game/ concert but was the perfect spot for this trip. Centrally located and very clean.
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Thomas

Liked: Cleanliness, amenities, property conditions & facilities
Very good place to stay,free parking ,fast check-in and great rooms
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Gregory

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast IMO was not worth $16.95. Plenty of parking NBA HOF across the parking lot, and an UNO Restaurant attached so you dont have to go out, but just over the bridge and just up the road a piece is DONUT DIP a Must stop
Stayed 2 nights in Apr 2026
Verified

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room is clean and recently updated. Staff was extremely helpful and kind. Parking is easy and free. Did not have breakfast or eat at the hotel.
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

michael jon wilson

Liked: Cleanliness, amenities, property conditions & facilities
Spotless room, great hot tub, responsive, friendly staff, easy parking, solid value.
Stayed 2 nights in Nov 2025
Verified

10/10 Excellent

Anne

Liked: Cleanliness, amenities, property conditions & facilities
Everything was clean and the front desk friendly.
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Diana

Liked: Cleanliness, staff & service, amenities
Clean room, nice lobby, friendly and helpful people at the front desk. Easy to use wifi and tip via the QR code.
Stayed 3 nights in Jan 2026
Verified

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very pleasant last minute stay. Quick and easy check-in and the whole facility was clean and comfortable.
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Candace

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Love staying here when in town ! This hotel has an excellent staff!
Stayed 1 night in Oct 2025
Verified

8/10 Good

Lauren

Liked: Cleanliness, staff & service, amenities
The room was spotless and clean. The beds were very comfortable as well. The room was too hot and couldn’t be adjusted and the water in the shower was not hot enough.
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Gina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room and very friendly staff
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Robert

Nice place good location
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Marie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The service was great, rooms and pool area clean, and a great coffee station.
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Yvonne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great friendly service. The rooms are very comfortable, clean and spacious. Great for good night resting.
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Sean

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean hotel
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

Cassidy

Liked: Cleanliness, staff & service, amenities
Everything was wonderful from the friendly staff to the extremely comfortable and clean room. The reason we chose the hotel was due to location and the pool. The pool and amenities did not disappoint.
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Amber

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful Hotel, friendly staff!
Stayed 1 night in Jul 2025
Verified

10/10 Excellent

Wanda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Love the pet friendly atmosphere
Stayed 3 nights in Aug 2025
Verified

10/10 Excellent

Jeff

Liked: Cleanliness, amenities, property conditions & facilities
Clean and quiet. Microwave in the room if you just want a light dinner.
Stayed 3 nights in Dec 2025
Verified

8/10 Good

Christopher

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location next to Hall of fame, restaurants, and access to area colleges
Stayed 2 nights in Aug 2025
Verified

10/10 Excellent

Jaime

Liked: Staff & service, amenities, property conditions & facilities
Staff was amazing! The morning staff especially went above and beyond.
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

keith

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and quiet.
Stayed 2 nights in Sep 2025
Verified

10/10 Excellent

Brenda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love how it is close to the Big E and casino. Love how you have a fridge you can buy drinks & food
Stayed 1 night in Sep 2025