Hampton Inn West Springfield

2.5 star property
Hotel with free breakfast, near Big E

Choose dates to view prices

Reviews

8.4 out of 10
Very good

Popular amenities

  • Room service
  • Parking available
  • Pool
  • Housekeeping
  • Pet friendly

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for 1 King Bed, Accessible, Non Smoking

1 King Bed, Accessible, Non Smoking | In-room safe, desk, blackout drapes, iron/ironing board

1 King Bed, Accessible, Non Smoking

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
HDTV
Blackout drapes/curtains
Sofa bed
Hair dryer
  • Sleeps 4
  • 1 King Bed

View all photos for Standard room

Standard room | In-room safe, desk, blackout drapes, iron/ironing board

Standard room

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
HDTV
Blackout drapes/curtains
Sofa bed
Shower/tub combination
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, Accessible, Non Smoking

Room, Accessible, Non Smoking | In-room safe, desk, blackout drapes, iron/ironing board

Room, Accessible, Non Smoking

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
HDTV
Blackout drapes/curtains
Sofa bed
Hair dryer
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 Queen Bed, Accessible (Roll-In Shower)

Room, 1 Queen Bed, Accessible (Roll-In Shower) | In-room safe, desk, blackout drapes, iron/ironing board

Room, 1 Queen Bed, Accessible (Roll-In Shower)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
HDTV
Blackout drapes/curtains
Sofa bed
Hair dryer
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 1 Queen Bed, Accessible, Bathtub (Mobility & Hearing)

In-room safe, desk, blackout drapes, iron/ironing board

Room, 1 Queen Bed, Accessible, Bathtub (Mobility & Hearing)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
HDTV
Blackout drapes/curtains
Sofa bed
Hair dryer
  • Sleeps 2
  • 1 Queen Bed

View all photos for 1King study sofa bed

In-room safe, desk, blackout drapes, iron/ironing board

1King study sofa bed

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
HDTV
Sofa bed
Blackout drapes/curtains
Shower/tub combination
  • Sleeps 3
  • 1 King Bed

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About the neighborhood

Map
1011 Riverdale St, West Springfield, MA, 01089

What's nearby

  • Big E - 2 min drive - 1.4 miles
  • MassMutual Center - 6 min drive - 4.4 miles
  • MGM Springfield - 6 min drive - 4.6 miles
  • Eastern States Exposition - 6 min drive - 3.8 miles
  • Naismith Memorial Basketball Hall of Fame - 6 min drive - 4.8 miles

Getting around

  • Springfield Union Station - 5 min drive
  • Bradley Intl. Airport (BDL) - 27 min drive

Restaurants

  • ‪Wood-N-Tap - ‬3 min walk
  • ‪Puerto Rico Bakery - ‬4 min drive
  • ‪McDonald's - ‬2 min drive
  • ‪Panera Bread - ‬4 min walk
  • ‪Rumbleseat - ‬4 min drive

About this property

Hampton Inn West Springfield

Hotel near Big E
Located close to Holyoke Mall and Eastern States Exposition, Hampton Inn West Springfield provides a free breakfast buffet, dry cleaning/laundry services, and a fireplace in the lobby. Free in-room WiFi is available to all guests, along with a gym and a 24-hour business center.
Additional perks include:
  • A seasonal outdoor pool
  • Self parking (surcharge), express check-out, and ATM/banking services
  • A front-desk safe, a TV in the lobby, and free newspapers
  • Luggage storage, a vending machine, and a 24-hour front desk
  • Guest reviews say great things about the helpful staff
Room features
All 125 rooms boast comforts such as air conditioning, as well as perks like free WiFi and safes. Guest reviews speak positively of the clean rooms at the property.
Extra conveniences in all rooms include:
  • Sofa beds and free cribs/infant beds
  • Bathrooms with shower/tub combinations and free toiletries
  • 32-inch HDTVs with premium channels
  • Refrigerators, microwaves, and coffee/tea makers

Languages

Arabic, English, Spanish, Turkish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Uncovered self parking on site (USD 5 per night)
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Free buffet breakfast available daily 6:00 AM to 10:00 AM
  • Coffee and tea in common areas
  • Free manager's reception (select days)

Things to do

  • Gym
  • Seasonal outdoor pool
  • TV in common areas

Family friendly

  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • In-room sofa bed
  • Laundry facilities
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 24-hour business center

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Phone accessibility kit
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 1 building
  • 4 floors
  • Built in 1989
  • Fireplace in lobby

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Sofa bed

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch LCD TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator
  • Room service

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: anytime
Early check-in subject to availability
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 50 per accommodation (varies based on length of stay)
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 50 lbs per pet)
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Children up to the age of 18 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 250 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Uncovered self parking fee: USD 5.00 per night
  • Pet fee: USD 50 per accommodation (varies based on length of stay)
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Tax ID - C0001873250
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, and a security system
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The seasonal pool will be open from May to September
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hampton Inn Hotel West Springfield
Hampton Inn West Springfield
West Springfield Hampton Inn
Hampton Inn West Springfield Hotel West Springfield
Hampton Inn West Springfield Hotel
Hampton Inn West Springfield Hotel
Hampton Inn West Springfield West Springfield
Hampton Inn West Springfield Hotel West Springfield

Frequently asked questions

Does Hampton Inn West Springfield have a pool?

Yes, this property has a seasonal outdoor pool.

Is Hampton Inn West Springfield pet-friendly?

Yes, this property allows cats and dogs (limit 2 total) with a maximum weight of up to 50 lbs per pet. There's a fee of USD 50 per accommodation, per stay. Service animals are exempt from fees.

How much is parking at Hampton Inn West Springfield?

Self parking is available for USD 5.00 per night.

What time is check-in at Hampton Inn West Springfield?

Check-in start time: 3 PM; Check-in end time: anytime.

What time is check-out at Hampton Inn West Springfield?

Check-out is at noon. Late check-out is available for a fee (subject to availability).

Where is Hampton Inn West Springfield located?

Situated in West Springfield, this hotel is 1.5 mi (2.4 km) from Big E and 2.7 mi (4.4 km) from Holyoke Mall. Eastern States Exposition and MassMutual Center are also within 6 mi (10 km).

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Hampton Inn West Springfield Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 476 out of 1001 reviews
Rating 8 - Good. 297 out of 1001 reviews
Rating 6 - Okay. 126 out of 1001 reviews
Rating 4 - Poor. 60 out of 1001 reviews
Rating 2 - Terrible. 42 out of 1001 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.2/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10

It was good, close to shopping and food options.
Stayed 2 nights in Apr 2025

10/10

Pet friendly
Stayed 1 night in Apr 2025

10/10

Friendly staff, clean and comfortable room, excellent free breakfast.
Stayed 1 night in Dec 2024

10/10

Great place and comfortable!
Stayed 1 night in Nov 2024

8/10

small rooms but in nice condition and made for a great stay. We will come back.
Stayed 4 nights in Jan 2025

10/10

It was clean, comfortable, and quiet
Stayed 1 night in Feb 2025

10/10

All good, especially the people at the front desk!! So important!
Stayed 1 night in Mar 2025

10/10

Pleasant place to stay
Stayed 1 night in Aug 2024

10/10

Did not like the shower. Did not operate properly. Room was clean.
Stayed 4 nights in May 2025

10/10

We had a great stay
Stayed 1 night in Apr 2024

10/10

Great stay at the Hampton inn
Stayed 2 nights in Sep 2024

10/10

Super clean! Very nice place to stay!
Stayed 2 nights in Nov 2024

10/10

Staff was really friendly and welcoming, room was decent and clean, nice breakfast.
Stayed 1 night in Sep 2024

10/10

The property was great.
Stayed 1 night in Nov 2024

10/10

Excellent stay
Stayed 2 nights in Jun 2024

10/10

I only needed one night. The accommodations were excellent, the breakfast was very good; (I love having hot options). The only thing I would suggest to fix is the diverter in the water spout. Although I was able to take a good shower, I would have preferred stronger water pressure. It needs improvement. It's a perfect place for a short stay.
Stayed 1 night in Apr 2025

8/10

A nice stay in a busy area. The rooms were nice.., not very large and could use a comfortable chair. However, staff were friendly and professional. Would stay again.
Stayed 1 night in Dec 2024

10/10

We enjoyed our stay. The room was clean and the staff were friendly.
Stayed 1 night in Jul 2024

10/10

It was so clean and so close to shopping
Stayed 1 night in Jul 2024

8/10

It is a 2.5 or 3 star property an looks pretty good to be that category, safe and quite, good service excellent front desk staff
Stayed 1 night in Nov 2024

10/10

From Faith at the front desk greeting us to the final checkout we were very satisfied! The room was clean, the coffee/tea service was up 24/7 and it was just a perfect place to stay and relax.
Stayed 2 nights in Dec 2024

6/10

Outdated. Needs major renovation
Stayed 3 nights in Mar 2025

10/10

The staff was helpful and friendly. The room was small and clean. Breakfast was good. The location offered many shopping and dining options.
Stayed 1 night in Dec 2024

8/10

Nice
Stayed 1 night in Jan 2025

10/10

Check in was simple and the receptionist was very welcoming.
Stayed 1 night in May 2024