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Hampton Inn & Suites Springfield/Downtown

Property class: 2.5

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Photo gallery for Hampton Inn & Suites Springfield/Downtown

Lobby - Hampton Inn & Suites Springfield/Downtown (Springfield)
Indoor pool - Hampton Inn & Suites Springfield/Downtown (Springfield)
In-room safe, desk, blackout drapes, iron/ironing board - Hampton Inn & Suites Springfield/Downtown (Springfield)
40-inch LCD TV with premium channels, TV - Hampton Inn & Suites Springfield/Downtown (Springfield)
Reception - Hampton Inn & Suites Springfield/Downtown (Springfield)
Hampton Inn & Suites in downtown Springfield combines comfort and convenience. Guests enjoy continental breakfast before heading to the golf course or indoor pool. The 24-hour gym keeps fitness routines on track, while the business center and free in-room WiFi ensure productivity.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pet friendly
  • Free WiFi
  • Air conditioning

Room options

Available filters for rooms
Showing 15 of 15 rooms

View all photos for Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

In-room safe, desk, blackout drapes, iron/ironing board

Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

8.6 out of 10
Excellent
(112 reviews)
  • City view
  • 30 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

In-room safe, desk, blackout drapes, iron/ironing board

Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

9.4 out of 10
Exceptional
(16 reviews)
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Studio, 1 King Bed, Non Smoking, Kitchenette

In-room safe, desk, blackout drapes, iron/ironing board

Studio, 1 King Bed, Non Smoking, Kitchenette

8.8 out of 10
Excellent
(11 reviews)
  • City view
  • 39 sq m
  • Sleeps 5
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Non Smoking (Roll In Shower)

Room, 1 King Bed, Accessible, Non Smoking (Roll In Shower) | In-room safe, desk, blackout drapes, iron/ironing board

Room, 1 King Bed, Accessible, Non Smoking (Roll In Shower)

9.4 out of 10
Exceptional
(6 reviews)
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, Accessible, Non Smoking

In-room safe, desk, blackout drapes, iron/ironing board

Room, Accessible, Non Smoking

8.0 out of 10
Very good
(1 review)
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible (Hearing Impaired)

In-room safe, desk, blackout drapes, iron/ironing board

Room, 2 Queen Beds, Accessible (Hearing Impaired)

9.2 out of 10
Wonderful
(11 reviews)
  • City view
  • Sleeps 5
  • 2 Queen Beds

View all photos for Studio, 1 King Bed, Non Smoking

In-room safe, desk, blackout drapes, iron/ironing board

Studio, 1 King Bed, Non Smoking

10.0 out of 10
Exceptional
(3 reviews)
  • City view
  • Sleeps 5
  • 1 King Bed

Premium Studio With 1 King Bed, Microwave, Fridge And Wet Bar-Non-Smoking

  • Sleeps 5

Mobility Hearing Accessible King Room with Roll in Shower

  • Sleeps 3

Mobility Hearing Accessible Two Queen Room with Tub

  • Sleeps 4

Mobility Hearing Accessible King Studio with Roll in Shower

  • Sleeps 4

1 King W/Microwv/Fridge Nonsmoke

  • Sleeps 3

2 Queens Microwv/Fridge/Wetbar Studio Suite

  • Sleeps 6

Room with Two Queen Beds and Microwave/Fridge - Non-Smoking

  • Sleeps 4

1 King Microwv/Fridge/Wet Bar Studio Suite Ns

  • Sleeps 5

About the neighborhood

Located in South End, a neighborhood in Springfield, Hampton Inn & Suites Springfield/Downtown is in a shopping district and near the airport. Titanic Museum and Naismith Memorial Basketball Hall of Fame are cultural highlights, and some of the area's notable landmarks include Springfield Armory and Big E. Don't miss out on a visit to Six Flags New England. Enjoy the area's slopes with cross-country skiing, downhill skiing, and snowboarding, and don't miss out on the ice skating. Visit our Springfield travel guide
Map
851 East Columbus Ave, Springfield, MA, 01105

What's nearby

  • Pigeon Forge, Tennessee, USA - Exterior of the largest Titanic Museum in the world.
    Titanic Museum
    8 min walk - 0.5 miles
  • Naismith Memorial Basketball Hall of Fame
    Naismith Memorial Basketball Hall of Fame
    8 min walk - 0.5 miles
  • MGM Springfield
    8 min walk - 0.5 miles
  • Dr. Seuss National Memorial
    16 min walk - 0.9 miles
  • MassMutual Center
    16 min walk - 0.9 miles

Getting around

  • Springfield Union Station
    7 min drive
  • Bradley Intl. Airport (BDL)
    26 min drive

Restaurants

  • McDonald's
    6 min walk
  • Dunkin'
    5 min walk
  • Wahlburgers
    9 min walk
  • Starbucks
    6 min walk
  • Red Rose Pizzeria
    10 min walk

About this property

Hampton Inn & Suites Springfield/Downtown

Hotel near Naismith Memorial Basketball Hall of Fame
Located close to Titanic Museum and MGM Springfield, Hampton Inn & Suites Springfield/Downtown provides a free breakfast buffet, golfing on site, and dry cleaning/laundry services. In addition to a 24-hour gym and a 24-hour business center, guests can connect to free in-room WiFi.
You'll also find perks like:
  • An indoor pool
  • Free self parking
  • Express check-out, express check-in, and luggage storage
  • An elevator, a water dispenser, and a TV in the lobby
  • Guest reviews give top marks for the breakfast and helpful staff
Room features
All 87 rooms offer comforts such as laptop-compatible safes and air conditioning, in addition to thoughtful touches like free WiFi and free weekday newspapers. Guest reviews highly rate the clean rooms at the property.
More amenities include:
  • Bathrooms with free toiletries and hair dryers
  • 40-inch LCD TVs with premium channels
  • Kitchenettes, refrigerators, and microwaves

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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site
  • Limited onsite self parking (max 2 spaces per unit)
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available 6:00 AM to 9:00 AM on weekdays and 6:00 AM to 10:00 AM on weekends
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Golf
  • Indoor pool
  • TV in common areas

Family friendly

  • In-room kitchenette
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (on request)

Business services

  • 24-hour business center
  • 549 square feet of conference space

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Bathroom emergency pull cord
  • Braille/raised signage
  • Doorbell and phone notification
  • Elevator
  • Fixed shower seat
  • Grab bar in shower
  • Grab bar near toilet
  • Hand-held showerhead
  • Handrails in stairways
  • Lever door handles
  • Phone accessibility kit
  • Portable shower seat
  • Raised toilet seat
  • Stair-free path to entrance
  • Thin carpet in public areas
  • Tile flooring in public areas
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible bathroom vanity
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk

More

  • 6 floors
  • Banquet hall
  • Built in 2015
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 40-inch LCD TV with premium channels

Food and drink

  • Coffee/tea maker
  • Kitchenette
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Electrical adapters
  • Free local calls
  • Free weekday newspapers
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop-compatible safe
  • Mobile key entry

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 2 AM
Contactless check-in available
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Guests will receive smart lock details
If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation
Guests are required to download the property's Hilton Honors mobile app before check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk, smart lock

Pets

Pets allowed for an extra charge of USD 75 per accommodation, per stay (maximum USD 125 per stay)
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 75 lbs per pet)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 25.0 per night
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A damage deposit of USD 250.00 will be collected before check-in.

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: USD 75 per accommodation, per stay (maximum USD 125 per stay)
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 25.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Tax ID - C0005682810
This property accepts credit cards, debit cards, mobile payments, and cash
Mobile payment options include: Google Pay, Apple Pay, and PayPal
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and outdoor lighting
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)

We should mention

Pool access available from 8:00 AM to 10:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hampton Inn Springfield Downtown Hotel
Hampton Inn Springfield Downtown Hotel
Hampton Inn Springfield Downtown
Hotel Hampton Inn & Suites Springfield / Downtown Springfield
Springfield Hampton Inn & Suites Springfield / Downtown Hotel
Hotel Hampton Inn & Suites Springfield / Downtown
Hampton Inn & Suites Springfield / Downtown Springfield
Hampton Inn Suites Springfield / Downtown
Hampton Inn Hotel
Hampton Inn
Hampton Springfield Downtown

Frequently asked questions

Does Hampton Inn & Suites Springfield/Downtown have a pool?

Yes, this property has an indoor pool. Pool access is from 8:00 AM–10:00 PM.

Is Hampton Inn & Suites Springfield/Downtown pet-friendly?

Yes, Hampton Inn & Suites Springfield/Downtown allows cats and dogs (limit 2 total) with a maximum weight of up to 75 lbs per pet. There's a fee of USD 75 per accommodation, per stay. Service animals are exempt from fees.

How much is parking?

Self parking is free at this property.

What time is check-in at Hampton Inn & Suites Springfield/Downtown?

Check-in start time: 3 PM; Check-in end time: 2 AM.

What time is check-out at Hampton Inn & Suites Springfield/Downtown?

Check-out is at noon.

Where is Hampton Inn & Suites Springfield/Downtown located?

Located in South End, this hotel is within a 10-minute walk of Naismith Memorial Basketball Hall of Fame, Titanic Museum, and MGM Springfield. Forest Park and Springfield Armory are also within 2 mi (3 km). Springfield Union Station is 24 minutes by foot.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Hampton Inn & Suites Springfield/Downtown Reviews

8.6

Excellent

8.8

Cleanliness

7.4

Location

9.0

Staff & service

8.6

Property conditions & facilities
Rating 10 - Excellent. 586 out of 1000 reviews
Rating 8 - Good. 241 out of 1000 reviews
Rating 6 - Okay. 86 out of 1000 reviews
Rating 4 - Poor. 46 out of 1000 reviews
Rating 2 - Terrible. 41 out of 1000 reviews

Reviews

Verified

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
good breakfast, good parking, close to things to do
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

Kimberly

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very welcoming staff clean room efficient close to everything
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Kimberly J

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed for a quick night away. We arrived late and the staff was incredibly friendly. Clean property with easy parking.
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

claire

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

Catherine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room and friendly and helpful staff. I
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

Carlton

Liked: Cleanliness, amenities, property conditions & facilities
The breakfast was good.
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Antione

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great service…comfortable stay
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Jay

Liked: Cleanliness
Perfect staff! Ty karanda!
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

MARICEL

Liked: Cleanliness, property conditions & facilities
Great location and good breakfast considering it is continental brkfast
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Jeffrey

Liked: Cleanliness, amenities
Breakfast was great and parking lot was clean of snow
Stayed 1 night in Dec 2025
Verified

8/10 Good

Elizabeth

Liked: Cleanliness, staff & service, amenities
The room was great and clean. The staff was very welcoming.
Stayed 3 nights in Dec 2025
Verified

10/10 Excellent

Rosemary

We had a quick, great stay. The room was spotless andthe staff was efficient and kind.
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Mary

Liked: Cleanliness, property conditions & facilities
Staff was very pleasant hotel was nice and clean and the breakfast was goof
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, amenities
yes the room was spotless and staff was very courteous
Stayed 2 nights in Nov 2025
Verified

8/10 Good

Ann

Room was clean and staff was courteous.
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

LucIlle

The room had all the amenities we like/use. Loved the view of Springfield! Great location for casino.
Stayed 1 night in Nov 2025
Verified

8/10 Good

Steve

Nice room
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Patrick

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great breakfast and staff. Enjoyed the stay!
Stayed 2 nights in Aug 2025
Verified

10/10 Excellent

Greishmary

Liked: Cleanliness, amenities, property conditions & facilities
It is clean and it smells clean
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Kathleen

Liked: Amenities
Staff was so friendly and the hotel was so clean!
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

Larissa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
wonderful and clean hotel. very nice room and comfortable bed
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Suzanne

Liked: Cleanliness, staff & service, property conditions & facilities
Plenty of parking.. nice breakfast!
Stayed 2 nights in Aug 2025
Verified

10/10 Excellent

Angela M

Liked: Cleanliness, staff & service, property conditions & facilities
Very courteous staff Clean rooms
Stayed 2 nights in Oct 2025
Verified

10/10 Excellent

Gail

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Wonderful Hotel

The staff was friendly. The location was perfect, The beds were very comfortable and the breakfast was perfect.
Stayed 1 night in Aug 2025
Verified

10/10 Excellent

RANDAL

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
nice hotel, wonderful staff
Stayed 2 nights in Jul 2025