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Courtyard by Marriott West Springfield

Property class: 3

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Photo gallery for Courtyard by Marriott West Springfield

An outdoor patio area with seating, a fire feature, and a view of the building's exterior. - Courtyard by Marriott West Springfield (West Springfield)
Creator video - submitted by TravelExplorer
A modern reception area with a wooden reception desk, seating area with sofas and chairs, and large windows providing natural light. - Courtyard by Marriott West Springfield (West Springfield)
A hotel room with two beds, a large window with a view of trees, and a wall mural. - Courtyard by Marriott West Springfield (West Springfield)
A modern bar area with a long counter, multiple screens, and a seating area with metal chairs. - Courtyard by Marriott West Springfield (West Springfield)
Located close to Eastern States Exposition and Baystate Medical Center, Courtyard by Marriott West Springfield provides a grocery/convenience store, a coffee shop/cafe, and dry cleaning/laundry services. In addition to a bar and a 24-hour gym, guests can connect to free in-room WiFi.

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Free WiFi
  • Air conditioning

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Room options

Available filters for rooms
Showing 10 of 10 rooms

View all photos for Room, 1 King Bed with Sofa bed

A hotel room with a large bed, a desk, a chair, a desk lamp, a telephone, and a painting on the wall.

Room, 1 King Bed with Sofa bed

8.0 out of 10
Very good
(4 reviews)
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed, Hearing Accessible

A hotel room with a large bed, a desk, a chair, a desk lamp, a telephone, and a painting on the wall.

Room, 1 King Bed, Hearing Accessible

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Hearing Accessible (Mobility Accessible with Bathtub)

A hotel room with a large bed, a desk, a chair, a desk lamp, a telephone, and a painting on the wall.

Room, 1 King Bed, Hearing Accessible (Mobility Accessible with Bathtub)

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Hearing Accessible (Bathtub, Roll-in Shower)

A hotel room with a large bed, a desk, a chair, a desk lamp, a telephone, and a painting on the wall.

Room, 1 King Bed, Hearing Accessible (Bathtub, Roll-in Shower)

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Mobility Accessible, Bathtub (Roll-in Shower)

A hotel room with a large bed, a desk, a chair, a desk lamp, a telephone, and a painting on the wall.

Room, 1 King Bed, Mobility Accessible, Bathtub (Roll-in Shower)

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds

A hotel room with two beds, a large window with a view of trees, and a wall mural.

Room, 2 Queen Beds

9.0 out of 10
Wonderful
(2 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Hearing Accessible

A hotel room with two beds, a large window with a view of trees, and a wall mural.

Room, 2 Queen Beds, Hearing Accessible

  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Hearing Accessible (Mobility Accessible with Bathtub)

A hotel room with two beds, a large window with a view of trees, and a wall mural.

Room, 2 Queen Beds, Hearing Accessible (Mobility Accessible with Bathtub)

  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Studio, Multiple Beds, Mobility Accessible, Bathtub

A hotel room with two beds, a desk, a chair, a TV, and a large window with curtains.

Studio, Multiple Beds, Mobility Accessible, Bathtub

  • 1 bedroom
  • Sleeps 5
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom

A modern hotel room with a sofa, ottoman, desk, and TV.

Suite, 1 Bedroom

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

About the neighborhood

Located in West Springfield, Courtyard by Marriott West Springfield is near the airport and near a metro station. Eastern States Exposition is a notable landmark and some of the area's popular attractions include Eastern States Exposition and Six Flags New England. Looking to enjoy an event or a game while in town? See what's going on at MassMutual Center. Relax and indulge in the area's winery tours and health/beauty spa, or seek out an adventure with hiking/biking trails and mountain biking nearby. Visit our West Springfield travel guide
Map
885 Riverdale Street, West Springfield, MA, 01089

What's nearby

  • Cinemark West Springfield 15
    2 min walk - 0.1 miles
  • Riverdale Shops
    5 min walk - 0.3 miles
  • Riverdale Center
    10 min walk - 0.5 miles
  • Eastern States Exposition
    2 min drive - 0.9 miles
  • Olympia Ice Center
    2 min drive - 1.1 miles

Getting around

  • Springfield Union Station
    9 min drive
  • Springfield Union Station (ZSF)
    9 min drive

Restaurants

  • 7 Brew Coffee
    6 min walk
  • puerto rico bakery 1
    4 min drive
  • McDonald's
    19 min walk
  • Dunkin'
    4 min drive
  • Dunkin'
    4 min drive

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Full breakfast available for a fee 6:00 AM to 10:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; USD 3 to 15 for adults and USD 3 to 15 for children
  • A bar/lounge
  • A coffee shop/cafe

Restaurants on site

  • The Bistro
  • The Bistro Bar

Things to do

  • 24-hour gym
  • Indoor pool

Family friendly

  • Grocery/convenience store
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Grocery/convenience store
  • Laundry facilities
  • Newspapers in lobby
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 24-hour business center
  • 675 square feet of conference space
  • Meeting room

Outdoors

  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Assistive listening devices in meeting rooms
  • Braille/raised signage
  • Elevator
  • Grab bar near toilet
  • Handrails in stairways
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height door lock
  • Low-height view port in door
  • Pool hoist on site
  • Stair-free path to entrance
  • Transfer shower
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 4 floors
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Private bathroom
  • Towels provided

Entertainment

  • 55-inch LED TV with satellite premium channels
  • Hulu
  • Netflix
  • Streaming services

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Recycling
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 2:00 AM
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Property payment types

  • American Express
  • Diners Club
  • Discover
  • Mastercard
  • Visa

Important information

Optional extras

  • Fee for full breakfast: approximately USD 3.00 to 15.00 for adults, and USD 3.00 to 15.00 for children

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Tax ID - C0008893250
This property accepts credit cards and cash
Safety features at this property include a carbon monoxide detector and a smoke detector

We should mention

Pool access available from 6:00 AM to 11:00 PM
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Frequently asked questions

Does Courtyard by Marriott West Springfield have a pool?

Yes, this property has an indoor pool. Pool access is from 6:00 AM–11:00 PM.

Is Courtyard by Marriott West Springfield pet-friendly?

No, only service animals are welcome at the property.

How much is parking?

Self parking is free at this property.

What time is check-in at Courtyard by Marriott West Springfield?

Check-in start time: 3:00 PM; Check-in end time: 2:00 AM.

What time is check-out at Courtyard by Marriott West Springfield?

Check-out is at 11:00 AM.

Where is Courtyard by Marriott West Springfield located?

Situated near the airport, this hotel is within 1 mi (2 km) of Connecticut River and Eastern States Exposition. Holyoke Mall and Baystate Medical Center are also within 6 mi (10 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Courtyard by Marriott West Springfield Reviews

9.2

Wonderful

9.4

Cleanliness

9.0

Location

9.2

Staff & service

9.2

Property conditions & facilities
Rating 10 - Excellent. 479 out of 699 reviews
Rating 8 - Good. 138 out of 699 reviews
Rating 6 - Okay. 47 out of 699 reviews
Rating 4 - Poor. 24 out of 699 reviews
Rating 2 - Terrible. 11 out of 699 reviews

Reviews

Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities
Clean, comfy bed, great staff, great location to shops
Stayed 2 nights in Oct 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and great staff
Stayed 1 night in Sep 2026
Verified review

8/10 Good

Liked: Staff & service, amenities, property conditions & facilities
The room smelt a bit musty/BO s and the shower head was terrible. Good guest laundry facilities, bed was super comfy and room was generally clean. Wifi was moderate. Location handy for nearby suburbs and close to shops.
Stayed 3 nights in Oct 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property and staff
Stayed 6 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing staff! Forgot items in our room and was able to recover them! They were extremely helpful in looking, communicating and holding our possessions until could pick them up.
Stayed 1 night in Sep 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
Nice clean helpful and a friendly staff
Stayed 1 night in Jun 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was clean
Stayed 3 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect area when in Springfield, closed to everything, staff super friendly!
Stayed 3 nights in Apr 2026
Verified review

10/10 Excellent

Clean rooms, friendly staff and great breakfast!
Stayed 7 nights in Nov 2025
Verified review

8/10 Good

Liked: Cleanliness
Quick night headed out for an appointment in Boston. Seemed ok but didn’t really check out anything. Coffee shops very conveniently located close by.
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and efficient. Great location to find a meal and get away from the Big E chaos.
Stayed 4 nights in Feb 2026
Verified review

8/10 Good

Liked: Cleanliness, amenities, property conditions & facilities
Room was clean and comfortable
Stayed 2 nights in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay!

Staff was friendly, room was very nice, clean and comfortable.
Stayed 1 night in Sep 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was clean and staff was super friendly
Stayed 1 night in Oct 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent stay. Staff were friendly, great amenities, and hotel was very clean. However, disappointed as housekeeping came once during our four night stay. Taking out trash, replacing towels, and restocking coffee/tea service is of value to me.
Stayed 4 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great & professional service
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Staff & service, property conditions & facilities
Staff was great , would stay again?
Stayed 1 night in Oct 2025
Verified review

8/10 Good

Liked: Cleanliness, amenities, property conditions & facilities
The room was clean. The staff were very friendly. It was nice to have a bar/lounge seating area and the breakfast was good. The hotel was in walking distance to the shopping center and a few restaurants.
Stayed 3 nights in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is wonderful and located close to shopping and some nice local restaurants. The staff was very attentive and thoughtful.
Stayed 2 nights in Sep 2025
Verified review

8/10 Good

Liked: Property conditions & facilities, room comfort
Good parking. Check in staff very friendly.
Stayed 2 nights in Oct 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Room was beautiful. The beds are so comfy.
Stayed 1 night in Nov 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great place to stay

Clean and the staff was friendly
Stayed 2 nights in Sep 2024
Verified review

8/10 Good

Liked: Cleanliness, amenities, property conditions & facilities
Room and hotel were clean,staff was pleasant.
Stayed 5 nights in Jul 2025
Verified review

10/10 Excellent

Friendly staff! Welcoming to a boys hockey team. Clean.
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Place to Stay

Again, love the location, the overall condition and the comfort.
Stayed 1 night in May 2025