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Courtyard by Marriott West Springfield

3.0 star property
Morning coffee starts the day while the indoor pool offers evening relaxation at this well-positioned hotel near the Big E fairgrounds

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Indoor pool - Courtyard by Marriott West Springfield (West Springfield)
Restaurant - Courtyard by Marriott West Springfield (West Springfield)
Lobby - Courtyard by Marriott West Springfield (West Springfield)
Courtyard by Marriott West Springfield offers comfort and practicality. Guests enjoy coffee at the on-site cafe, swim in the indoor pool, and browse the gift shop. Conveniently located near Big E, travelers appreciate the attentive staff who enhance their stay.

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pool
  • Free WiFi
  • Air conditioning
  • Gym

Room options

Available filters for rooms
Showing 9 of 9 rooms

View all photos for Room, 1 King Bed with Sofa bed

Room, 1 King Bed with Sofa bed | Premium bedding, pillowtop beds, desk, laptop workspace

Room, 1 King Bed with Sofa bed

9.8 out of 10
Exceptional
(40 reviews)
  • 24 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 2 Queen Beds

Room, 2 Queen Beds | Premium bedding, pillowtop beds, desk, laptop workspace

Room, 2 Queen Beds

9.2 out of 10
Wonderful
(35 reviews)
  • 24 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed with Sofa bed

Suite, 1 King Bed with Sofa bed | Living area | 55-inch LED TV with satellite channels, TV, Netflix

Suite, 1 King Bed with Sofa bed

8.0 out of 10
Very good
(1 review)
  • 33 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, Multiple Beds

Suite, Multiple Beds | Premium bedding, pillowtop beds, desk, laptop workspace

Suite, Multiple Beds

  • 30 sq m
  • Sleeps 5
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Room, 1 King Bed with Sofa bed (Mobility/Hearing Accessible, Tub)

Hydromassage showerhead, free toiletries, hair dryer, towels

Room, 1 King Bed with Sofa bed (Mobility/Hearing Accessible, Tub)

  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed with Sofa bed (Hearing Accessible)

Premium bedding, pillowtop beds, desk, laptop workspace

Room, 1 King Bed with Sofa bed (Hearing Accessible)

8.6 out of 10
Excellent
(4 reviews)
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed with Sofa bed (Mobility/Hearing Access, Roll-In Shwr)

Premium bedding, pillowtop beds, desk, laptop workspace

Room, 1 King Bed with Sofa bed (Mobility/Hearing Access, Roll-In Shwr)

10.0 out of 10
Exceptional
(2 reviews)
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 2 Queen Beds (Mobility/Hearing Accessible, Tub)

Room, 2 Queen Beds (Mobility/Hearing Accessible, Tub) | Premium bedding, pillowtop beds, desk, laptop workspace

Room, 2 Queen Beds (Mobility/Hearing Accessible, Tub)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds (Hearing Accessible)

Room, 2 Queen Beds (Hearing Accessible) | Premium bedding, pillowtop beds, desk, laptop workspace

Room, 2 Queen Beds (Hearing Accessible)

  • Sleeps 4
  • 2 Queen Beds

About the neighborhood

Located in West Springfield, Courtyard by Marriott West Springfield is near the airport and near a metro station. Big E is a notable landmark and some of the area's popular attractions include Eastern States Exposition and Six Flags New England. Looking to enjoy an event or a game while in town? See what's going on at MassMutual Center. Relax and indulge in the area's winery tours and health/beauty spa, or seek out an adventure with hiking/biking trails and mountain biking nearby. Visit our West Springfield travel guide
Map
885 Riverdale Street, West Springfield, MA, 01089

What's nearby

  • Cinemark West Springfield 15
    2 min walk - 0.1 miles
  • Q Pin 2's
    2 min walk - 0.1 miles
  • Riverdale Shops
    5 min walk - 0.3 miles
  • Big E
    2 min drive - 0.9 miles
  • Olympia Ice Center
    2 min drive - 1.1 miles

Getting around

  • Springfield Union Station
    9 min drive
  • Springfield Union Station (ZSF)
    9 min drive

Restaurants

  • puerto rico bakery 1
    4 min drive
  • Wood-N-Tap
    7 min walk
  • City Line
    5 min drive
  • McDonald's
    19 min walk
  • Chili's Grill & Bar
    12 min walk

About this property

Courtyard by Marriott West Springfield

Hotel near Big E
Located close to Baystate Medical Center and Eastern States Exposition, Courtyard by Marriott West Springfield provides a grocery/convenience store, a coffee shop/cafe, and dry cleaning/laundry services. In addition to a bar and a 24-hour gym, guests can connect to free in-room WiFi.
Other perks include:
  • An indoor pool
  • Free self parking
  • Full breakfast (surcharge), express check-out, and express check-in
  • Smoke-free premises, 1 meeting room, and newspapers in the lobby
  • Guest reviews speak highly of the helpful staff
Room features
All 121 rooms feature comforts such as premium bedding and laptop-friendly workspaces, as well as thoughtful touches like free WiFi and air conditioning. Guest reviews give good marks for the clean rooms at the property.
Extra amenities include:
  • Bathrooms with hydromassage showers and tubs or showers
  • 55-inch LED TVs with Netflix, Hulu, and streaming services
  • Recycling, refrigerators, and premium channels

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Full breakfast available for a fee 6:00 AM to 10:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; USD 3 to 15 for adults and USD 3 to 15 for children
  • A bar/lounge
  • A coffee shop/cafe

Restaurants on site

  • The Bistro
  • The Bistro Bar

Things to do

  • 24-hour gym
  • Indoor pool

Family friendly

  • Grocery/convenience store
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Grocery/convenience store
  • Laundry facilities
  • Newspapers in lobby
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 24-hour business center
  • 675 square feet of conference space
  • Meeting room

Outdoors

  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Assistive listening devices in meeting rooms
  • Braille/raised signage
  • Elevator
  • Grab bar near toilet
  • Handrails in stairways
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height door lock
  • Low-height view port in door
  • Pool hoist on site
  • Stair-free path to entrance
  • Transfer shower
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 4 floors
  • Comprehensive recycling policy
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Private bathroom
  • Towels provided

Entertainment

  • 55-inch LED TV with premium satellite channels
  • Hulu
  • Netflix
  • Streaming services

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Energy-saving switches in guestrooms
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Recycling
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 2:00 AM
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Property payment types

Important information

Optional extras

  • Fee for full breakfast: approximately USD 3.00 to 15.00 for adults, and USD 3.00 to 15.00 for children

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Tax ID - C0008893250
This property accepts credit cards and cash
Safety features at this property include a carbon monoxide detector and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

We should mention

Pool access available from 6:00 AM to 11:00 PM
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Courtyard Marriott West Springfield Hotel
Courtyard Marriott Hotel
Courtyard Marriott West Springfield
Courtyard Marriott
Courtyard West Spring Marriott
Courtyard by Marriott West Springfield Hotel
Courtyard by Marriott West Springfield West Springfield
Courtyard by Marriott West Springfield Hotel West Springfield

Frequently asked questions

Does Courtyard by Marriott West Springfield have a pool?

Yes, this property has an indoor pool. Pool access is from 6:00 AM–11:00 PM.

Is Courtyard by Marriott West Springfield pet-friendly?

No, only service animals are welcome at the property.

How much is parking?

Self parking is free at this property.

What time is check-in at Courtyard by Marriott West Springfield?

Check-in start time: 3:00 PM; Check-in end time: 2:00 AM.

What time is check-out at Courtyard by Marriott West Springfield?

Check-out is at 11:00 AM.

Where is Courtyard by Marriott West Springfield located?

Situated near the airport, this hotel is within 1 mi (2 km) of Connecticut River and Big E. Holyoke Mall and Baystate Medical Center are also within 6 mi (10 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Courtyard by Marriott West Springfield Reviews

9.2

Wonderful

9.4

Cleanliness

9.0

Location

9.4

Staff & service

9.2

Property conditions & facilities
Rating 10 - Excellent. 435 out of 623 reviews
Rating 8 - Good. 117 out of 623 reviews
Rating 6 - Okay. 42 out of 623 reviews
Rating 4 - Poor. 20 out of 623 reviews
Rating 2 - Terrible. 9 out of 623 reviews

Reviews

Verified

10/10 Excellent

Yessika

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect area when in Springfield, closed to everything, staff super friendly!
Stayed 3 nights in Apr 2026
Verified

10/10 Excellent

Wendy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent stay. Staff were friendly, great amenities, and hotel was very clean. However, disappointed as housekeeping came once during our four night stay. Taking out trash, replacing towels, and restocking coffee/tea service is of value to me.
Stayed 4 nights in Apr 2026
Verified

10/10 Excellent

Austin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and efficient. Great location to find a meal and get away from the Big E chaos.
Stayed 4 nights in Feb 2026
Verified

10/10 Excellent

Ronald R

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great & professional service
Stayed 2 nights in Mar 2026
Verified

8/10 Good

Sandra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was disappointed in that I thought breakfast would be included with my booking, but found out upon check in that it was an add-on cost. The breakfast food and coffee options for sale at the coffee bar were somewhat limited. The hotel was clean and other amenities like the gym and pool were nice.
Stayed 2 nights in Apr 2026
Verified

8/10 Good

paula

Liked: Cleanliness, amenities, property conditions & facilities
Room was clean and comfortable
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

William

Clean rooms, friendly staff and great breakfast!
Stayed 7 nights in Nov 2025
Verified

8/10 Good

Dave

Liked: Cleanliness, amenities, property conditions & facilities
The room was clean. The staff were very friendly. It was nice to have a bar/lounge seating area and the breakfast was good. The hotel was in walking distance to the shopping center and a few restaurants.
Stayed 3 nights in Feb 2026
Verified

10/10 Excellent

Jessuca

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was clean and staff was super friendly
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Crystaline

Liked: Cleanliness, staff & service, amenities
It was very clean and nice and the pool was hot and it’s winter time right now
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Fran

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay!

Staff was friendly, room was very nice, clean and comfortable.
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

Danny

Liked: Cleanliness, staff & service, amenities
Room was beautiful. The beds are so comfy.
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Sandra

Liked: Staff & service, property conditions & facilities
Staff was great , would stay again?
Stayed 1 night in Oct 2025
Verified

8/10 Good

Gretchen

Liked: Property conditions & facilities, room comfort
Good parking. Check in staff very friendly.
Stayed 2 nights in Oct 2025
Verified

10/10 Excellent

Kathleen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is wonderful and located close to shopping and some nice local restaurants. The staff was very attentive and thoughtful.
Stayed 2 nights in Sep 2025
Verified

8/10 Good

Natalie

Liked: Cleanliness, staff & service
The hotel was conveniently located, as my child was doing a camp over at Springfield College and we didn’t want to stay right in the city. The room was clean and staff were friendly. The only thing we would have appreciated better would have been breakfast included.
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Donna

Liked: Cleanliness, staff & service, property conditions & facilities
Very friendly staff. Very clean rooms.
Stayed 2 nights in Oct 2025
Verified

10/10 Excellent

Carrie

Liked: Cleanliness, amenities, property conditions & facilities
The hotel exceeded my expectations. Staff upon arrival was welcoming. Advised me of the free amenities they had, which came in handy since my husband forgot his tooth brush. Also laundry was also free so we went home with clean clothes. I would stay here again.
Stayed 8 nights in Nov 2025
Verified

8/10 Good

William

Liked: Cleanliness, amenities, property conditions & facilities
Room and hotel were clean,staff was pleasant.
Stayed 5 nights in Jul 2025
Verified

10/10 Excellent

Natalia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

My favorite in the area

Super nice hotel. Brand new, clean, friendly staf everytime!
Stayed 1 night in May 2025
Verified

10/10 Excellent

Danny

The room was great. The staff quick and
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Debra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay at the Courtyard, for my husbad and I, was due to attending the Big E. Everything from checking in, the hospitality of the staff, the cleanliness of the room, to the stores & resturants surrounding this hotel, also getting to & from the Big E was such a truly great experience. Would for sure stay here again!
Stayed 2 nights in Sep 2025
Verified

10/10 Excellent

Takela

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ryan at front desk was friendly and courteous over the phone and upon arrival!
Stayed 2 nights in Sep 2025
Verified

10/10 Excellent

MARK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Place to Stay

Again, love the location, the overall condition and the comfort.
Stayed 1 night in May 2025
Verified

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful room, comfortable beds, and great amenities. And the lady who checked us in was very friendly and professional. We were very happy to stay here and would do so again.
Stayed 1 night in Jul 2025