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Comfort Inn & Suites

2.5 star property
Hotel with free breakfast, near University of Massachusetts Amherst

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Photo gallery for Comfort Inn & Suites

Lobby
In-room safe, desk, blackout drapes, iron/ironing board
In-room safe, desk, blackout drapes, iron/ironing board
Lobby
Property amenity

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Gym
  • Laundry
  • Parking included
  • Housekeeping

Room options

Available filters for rooms
Showing 8 of 8 rooms

View all photos for Suite, Multiple Beds, Accessible, Non Smoking

Suite, Multiple Beds, Accessible, Non Smoking | In-room safe, desk, blackout drapes, iron/ironing board

Suite, Multiple Beds, Accessible, Non Smoking

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
LCD TV
Blackout drapes/curtains
Hair dryer
Private bathroom
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking

In-room safe, desk, blackout drapes, iron/ironing board

Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
LCD TV
Blackout drapes/curtains
Hair dryer
Private bathroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed, Non Smoking

In-room safe, desk, blackout drapes, iron/ironing board

Suite, 1 King Bed with Sofa bed, Non Smoking

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
LCD TV
Blackout drapes/curtains
Hair dryer
Private bathroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 2 Queen Beds, Accessible, Non Smoking (Roll-In Shower)

In-room safe, desk, blackout drapes, iron/ironing board

Room, 2 Queen Beds, Accessible, Non Smoking (Roll-In Shower)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
LCD TV
Blackout drapes/curtains
Hair dryer
Private bathroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible, Non Smoking (Accessible Tub)

In-room safe, desk, blackout drapes, iron/ironing board

Room, 2 Queen Beds, Accessible, Non Smoking (Accessible Tub)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
LCD TV
Blackout drapes/curtains
Hair dryer
Private bathroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Non Smoking

In-room safe, desk, blackout drapes, iron/ironing board

Standard Room, 2 Queen Beds, Non Smoking

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
LCD TV
Blackout drapes/curtains
Hair dryer
Private bathroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible, Non Smoking

In-room safe, desk, blackout drapes, iron/ironing board

Room, 1 King Bed, Accessible, Non Smoking

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
LCD TV
Blackout drapes/curtains
Hair dryer
Private bathroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking

In-room safe, desk, blackout drapes, iron/ironing board

Standard Room, 1 King Bed, Non Smoking

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
LCD TV
Blackout drapes/curtains
Hair dryer
Private bathroom
  • Sleeps 2
  • 1 King Bed

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About the neighborhood

Map
400 Russell St, Hadley, MA, 01035

What's nearby

  • University of Massachusetts Amherst - 3 min drive - 1.7 miles
  • Emily Dickinson Museum - 4 min drive - 2.4 miles
  • Amherst College - 4 min drive - 1.7 miles
  • Mullins Center - 5 min drive - 2.7 miles
  • Eric Carle Museum of Picture Book Art - 7 min drive - 3.7 miles

Getting around

  • Amherst Station - 10 min drive
  • Westfield, MA (BAF-Barnes Municipal) - 33 min drive

Restaurants

  • ‪Berkshire Dining Commons - ‬4 min drive
  • ‪McDonald's - ‬6 min walk
  • ‪Texas Roadhouse - ‬3 min drive
  • ‪Starbucks - ‬10 min walk
  • ‪Arizona Pizza Company - ‬12 min walk

About this property

Comfort Inn & Suites

Hotel near University of Massachusetts Amherst
At Comfort Inn & Suites, you can look forward to free full breakfast, a terrace, and laundry facilities. Stay connected with free in-room WiFi, and guests can find other amenities such as a gym and a 24-hour business center.
You'll also find perks like:
  • An indoor pool
  • Free self parking
  • A front-desk safe, a 24-hour front desk, and laundry services
  • Multilingual staff, meeting rooms, and a vending machine
  • Guest reviews give top marks for the helpful staff and location
Room features
All 100 rooms have comforts such as air conditioning, in addition to perks like free WiFi and safes. Guest reviews highly rate the clean, comfortable rooms at the property.
More conveniences in all rooms include:
  • Rollaway/extra beds (surcharge) and free cribs/infant beds
  • Bathrooms with showers and free toiletries
  • 32-inch LCD TVs with premium channels
  • Refrigerators, microwaves, and coffee/tea makers

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free self parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free full breakfast available daily 6:00 AM to 9:30 AM

Things to do

  • Gym
  • Indoor pool

Family friendly

  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 24-hour business center
  • Meeting rooms

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 3 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 32-inch LCD TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Renovations and closures

The following facilities or services will be unavailable from April 20 2025 to April 27 2025 (dates subject to change):
  • Swimming pool
The property will be renovating from April 20 2025 to April 27 2025 (completion date subject to change). The following areas are affected:
  • Swimming pool
During renovations, the hotel will make every effort to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Children up to the age of 17 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 15.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Rollaway bed fee: USD 15.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Tax ID - C0004601170
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Holiday Inn Express AMHERST-HADLEY MA
Holiday Inn Express Hotel AMHERST-HADLEY MA
Holiday Inn Express Hotel Amherst-Hadley MA
Holiday Inn Express Amherst-Hadley MA
Hotel Holiday Inn Express Hotel & Suites Amherst-Hadley, MA
Holiday Inn Express Hotel & Suites Amherst-Hadley, MA Hadley
Holiday Inn Express Hotel Suites Amherst Hadley MA
Holiday Inn Express Hotel
Holiday Inn Express
Express Amherst Hadley Ma
Comfort Inn Suites
Comfort Inn & Suites Hotel
Comfort Inn & Suites Hadley
Comfort Inn & Suites Hotel Hadley
Holiday Inn Express Hotel Suites Amherst Hadley MA
Holiday Inn Express Hotel Suites Amherst Hadley MA an IHG Hotel

Frequently asked questions

Does Comfort Inn & Suites have a pool?

Yes, this property has an indoor pool. The pool will be unavailable from April 20 2025 to April 27 2025 (dates subject to change). The property will be renovating the pool from April 20 2025 to April 27 2025 (completion date subject to change).

Is Comfort Inn & Suites pet-friendly?

No, pets are not allowed at this property.

How much is parking at Comfort Inn & Suites?

Self parking is free at this property.

What time is check-in at Comfort Inn & Suites?

Check-in start time: 3 PM; Check-in end time: midnight. After-hours check-in is not available.

What time is check-out at Comfort Inn & Suites?

Check-out is at 11 AM.

Where is Comfort Inn & Suites located?

Situated in Hadley, this hotel is within 2 mi (3 km) of Cinemark At Hampshire Mall, University of Massachusetts Amherst, and Amherst College. War Memorial and Pratt Museum of Natural History are also within 3 mi (5 km).

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Comfort Inn & Suites Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 693 out of 1001 reviews
Rating 8 - Good. 227 out of 1001 reviews
Rating 6 - Okay. 46 out of 1001 reviews
Rating 4 - Poor. 16 out of 1001 reviews
Rating 2 - Terrible. 19 out of 1001 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Eric

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed the stay
Stayed 2 nights in Apr 2025

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities
Very comfortable bedding, clean, nicely sized rooms, good breakfast area.
Stayed 1 night in Apr 2025

10/10 Excellent

Jenny

Liked: Cleanliness, staff & service, property conditions & facilities
Great staff and services
Stayed 3 nights in Apr 2025

10/10 Excellent

Deborah

Liked: Cleanliness, staff & service, property conditions & facilities
Check in lady was super nice
Stayed 1 night in Mar 2025

10/10 Excellent

Laurie

Liked: Cleanliness, staff & service, property conditions & facilities
Friendly staff, clean rooms, comfortable beds. My daughter wanted to go across the street to The Skinny Pancake so we didn't try the breakfast but looked like they had a big spot and decent options for breakfast. Would stay here again.
Stayed 1 night in Apr 2025

10/10 Excellent

Jeff

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pretty nice breakfast. Convenient location. Everything was fine.
Stayed 1 night in Apr 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
Very clean, best part was the bed and pillows! Like sleeping on a cloud!
Stayed 1 night in Apr 2025

10/10 Excellent

Diana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel
Stayed 1 night in Feb 2025

10/10 Excellent

Rancer

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property in Hadley, MA, close to UMass and Amherst.. Close to restaurant, shopping center and downtown
Stayed 1 night in Mar 2025

10/10 Excellent

Jennifer

Liked: Cleanliness, amenities
The room was spacious and immaculate. The bed was very comfortable. The breakfast had a lot of different offerings. The staff was very nice. It was a great stay.
Stayed 1 night in Apr 2025

10/10 Excellent

kathleen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Incredibly clean, comfortable and quiet motel. One of the better experiences we have had in our travels, lately. Will definitely return to this motel when we come back to visit the area.
Stayed 2 nights in Mar 2025

10/10 Excellent

Deb

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The breakfast had a great variety of items from waffles to oatmeal, fresh fruit and yogurt. The pool was lovely and the hot tub was roomy and clean. The bed was very comfortable with lots of pillow options. The lighting was very nice, including adjustable reading lights and backlighting for the bed and television. Excellent sercice by all staff. Will definitely stay again!
Stayed 2 nights in Apr 2025

10/10 Excellent

Harry

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean, quiet, and friendly. Conforatble beds
Stayed 1 night in Mar 2025

10/10 Excellent

Julio

Liked: Cleanliness, staff & service, property conditions & facilities
Very good staff service !
Stayed 1 night in Mar 2025

10/10 Excellent

Elzbieta

Liked: Cleanliness, staff & service, property conditions & facilities
big rooms, clean
Stayed 1 night in Mar 2025

10/10 Excellent

Jose

Liked: Amenities
Great service and very clean.
Stayed 1 night in Mar 2025

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, property conditions & facilities
Clean, quiet
Stayed 1 night in Mar 2025

6/10 Okay

Vivienne

Liked: Cleanliness, staff & service
Close to a wide variety of entertainment food and shopping
Stayed 1 night in Jan 2025

10/10 Excellent

Tahtyana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
loved it , would recommend and come again only downfall was our card randomly stopped working but they were communicative with us and got it back working quickly
Stayed 1 night in Apr 2025

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, property conditions & facilities
Very clean and close to our deatination
Stayed 1 night in Jan 2025

10/10 Excellent

Patrick

Liked: Staff & service, amenities, property conditions & facilities
Very clean and great location for a quick Uber to events at UMass Amherst.
Stayed 1 night in Feb 2025

10/10 Excellent

Ruby

Liked: Amenities, property conditions & facilities
Overall nice and quiet when we stayed there. The iron didn’t work but otherwise breakfast was decent, gym had 2 treadmills, an elliptical and rowing machine with some light free weights.
Stayed 1 night in Mar 2025

10/10 Excellent

raymond

Liked: Cleanliness, amenities, property conditions & facilities
Always available.
Stayed 2 nights in Mar 2025

10/10 Excellent

James

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Common area and room were very clean. Bed was super comfortable. Breakfast was nice (what you'd expect.) I didn't swim but the pool and hot tub looked nice. Gym was tiny so I didn't use it. All in all, great value for the money.
Stayed 1 night in Mar 2025

10/10 Excellent

Denise

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best hotel in Amherst
Stayed 2 nights in Oct 2024