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Best Western Springfield West Inn

2.5 star property
Travelers can start their day with a continental breakfast, then maintain their routine with a workout in the gym or catch up on work at the business center

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Photo gallery for Best Western Springfield West Inn

Exterior - Best Western Springfield West Inn (West Springfield)
Free daily continental breakfast - Best Western Springfield West Inn (West Springfield)
Combined shower/tub, free toiletries, hair dryer, towels - Best Western Springfield West Inn (West Springfield)
Lobby - Best Western Springfield West Inn (West Springfield)
Standard Room, 2 Double Beds, Non Smoking | Desk, iron/ironing board, free WiFi, bed sheets - Best Western Springfield West Inn (West Springfield)
Located near the Connecticut River, Best Western Springfield West Inn offers guests a complimentary continental breakfast, a 24-hour gym, in-room WiFi, and a 24-hour business center, all supported by an attentive staff.

Reviews

7.8 out of 10
Good

Popular amenities

  • Free WiFi
  • Air conditioning
  • Gym
  • Business services

Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Standard Room, 1 Queen Bed, Accessible, Bathtub

Desk, iron/ironing board, free WiFi, bed sheets

Standard Room, 1 Queen Bed, Accessible, Bathtub

  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Desk, iron/ironing board, free WiFi, bed sheets

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

7.6 out of 10
Good
(17 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Standard Room, 2 Double Beds, Non Smoking

Standard Room, 2 Double Beds, Non Smoking | Desk, iron/ironing board, free WiFi, bed sheets

Standard Room, 2 Double Beds, Non Smoking

8.6 out of 10
Excellent
(38 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free WiFi

About the neighborhood

West Springfield is home to Best Western Springfield West Inn. The area's natural beauty can be seen at Connecticut River and popular attractions include Eastern States Exposition and Six Flags New England. Looking to enjoy an event or a game while in town? See what's going on at MassMutual Center. Spend some time exploring the area's activities, including golfing. Visit our West Springfield travel guide
Map
429 Riverdale Street, West Springfield, MA, 01089

What's nearby

  • Connecticut River
    Connecticut River
    19 min walk - 1.0 mile
  • Big E
    10 min walk - 0.5 miles
  • Veterans Field
    13 min walk - 0.7 miles
  • Majestic Theatre
    17 min walk - 0.9 miles
  • West Springfield Town Hall
    19 min walk - 1.0 mile

Getting around

  • Springfield Union Station
    11 min drive
  • Bradley Intl. Airport (BDL)
    27 min drive

Restaurants

  • Cumberland Farms
    3 min drive
  • puerto rico bakery 1
    5 min drive
  • Cumberland Farms
    3 min drive
  • Wood-N-Tap
    2 min drive
  • Dunkin'
    4 min drive

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast available daily

Things to do

  • 24-hour gym

Family friendly

  • Laundry facilities
  • Mini-fridge

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 24-hour business center
  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 4 floors
  • Built in 1989
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Mini-fridge

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities will be closed during the summer:
  • Swimming pool

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Frequently asked questions

Is Best Western Springfield West Inn pet-friendly?

No, only service animals are welcome at the property.

How much is parking?

Self parking is free at this property.

What time is check-in at Best Western Springfield West Inn?

Check-in start time: 3:00 PM; Check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at Best Western Springfield West Inn?

Check-out is at 11 AM.

Where is Best Western Springfield West Inn located?

Situated in West Springfield, this hotel is 0.1 mi (0.1 km) from Connecticut River and within 3 mi (5 km) of Eastern States Exposition and Baystate Medical Center. MassMutual Center and MGM Springfield are also within 3 mi (5 km).

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Reviews

Best Western Springfield West Inn Reviews

7.8

Good

7.8

Cleanliness

7.8

Location

8.4

Staff & service

7.6

Property conditions & facilities
Rating 10 - Excellent. 383 out of 1002 reviews
Rating 8 - Good. 308 out of 1002 reviews
Rating 6 - Okay. 161 out of 1002 reviews
Rating 4 - Poor. 77 out of 1002 reviews
Rating 2 - Terrible. 73 out of 1002 reviews

Reviews

Verified

10/10 Excellent

Heather

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, quiet room, great parking and great location. Would definitely stay there again.
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

Goverdhan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Jennifer was very helpful. She made our stay was very smooth and pleasant. Rooms were very clean and comfortable.
Stayed 1 night in May 2026
Verified

8/10 Good

Annette

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean & quiet
Stayed 1 night in May 2026
Verified

10/10 Excellent

LUIS

Liked: Cleanliness, amenities, property conditions & facilities
The room was great and jose at the front desk was very kind amd helpful and at the breakfast department he was great.
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Joseph

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean Room
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Rita

Liked: Cleanliness, staff & service, property conditions & facilities
Parking was easy, breakfast, was good and fresh.
Stayed 1 night in Oct 2025
Verified

6/10 Okay

LENORA

PARKING WAS FINE-DID NOT USE BREAKFAST
Stayed 3 nights in Mar 2026
Verified

8/10 Good

Susan

Liked: Cleanliness, staff & service, amenities
The room was very clean. The decor was modern, the TV huge. The bath had no signs of long-term water use/damage. Bedside USB/charger outlets would have been nice. Breakfast was good, olentiful and varied. Breakfast wa
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Decent breakfast
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Marlene

Liked: Cleanliness, staff & service, property conditions & facilities
Missed breakfast, but check-in and check-out were all pretty seamless. The facility is dated, but we'll taken care of. Front desk person visible at all times and friendly.
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Lynelle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good breakfast included.
Stayed 1 night in Sep 2025
Verified

8/10 Good

Gerald

Liked: Cleanliness, amenities, property conditions & facilities
Conveniently located
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

Shuhfan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast is good
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Lorraine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room , comfortable bed .
Stayed 1 night in Sep 2025
Verified

6/10 Okay

JENNIFER

Liked: Cleanliness
Disliked: Amenities
The staff was nice. The bathroom was clean, the beds were comfortable. The walls were dirty. Room was never clean the 4 nights we were there. I put the sign on the door twice, one day was off limits.
Stayed 4 nights in Jan 2026
Verified

10/10 Excellent

Jessica

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Simple check in and quiet stay.
Stayed 1 night in Feb 2025
Verified

10/10 Excellent

Hongtu

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy parking and friendly staff.
Stayed 1 night in Feb 2025
Verified

8/10 Good

Erika

Liked: Cleanliness, staff & service, amenities
Room was spotless an clean and the heat worked amazing because it was such a cold few days
Stayed 3 nights in Oct 2025
Verified

10/10 Excellent

Dominique

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Comfortable and close to the airport.

Quick stay before a flight out of Toronto. Room was super comfortable and as a bonus we were able to park our car for the week while we were away.
Stayed 1 night in Feb 2025
Verified

10/10 Excellent

Rebecca

Liked: Amenities
A nice place to stay, clean, smells fresh. Comfortable.
Stayed 1 night in Jul 2025
Verified

8/10 Good

Kevin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect for what we needed - a bed to sleep in comfortably.
Stayed 1 night in Feb 2025
Verified

10/10 Excellent

Diane

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The facilities were top notch, nothing pretencious. Staff were all very helpful and pleasant.
Stayed 1 night in May 2025
Verified

8/10 Good

Maritza

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Although I only stayed one night, the service and staff were very good. Plus, the places I needed to go and where I could eat were very close by.
Stayed 1 night in Mar 2025
Verified

6/10 Okay

Stephanie

Liked: Staff & service
Disliked: Amenities
Stay was good, exactly as advertised
Stayed 1 night in Feb 2025
Verified

6/10 Okay

Jennifer

Liked: Cleanliness, property conditions & facilities
Room was in good condition after we switched from the 1st one. Walls are dirty. No vending machines or snacks available for purchase.
Stayed 4 nights in Jan 2026