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Hotel Metropol

Property class: 4

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Photo gallery for Hotel Metropol

A spa area with a tiled floor, a curved bench, and a stone wall with a stained glass window. - Hotel Metropol (Spisska Nova Ves)
A large, circular, mosaic-tiled pool with a central column, surrounded by a stone floor and a high, arched ceiling. - Hotel Metropol (Spisska Nova Ves)
A hotel with a prominent 'HOTEL METROPOL' sign, a modern design, and a parking lot with cars. - Hotel Metropol (Spisska Nova Ves)
A cozy lounge area with leather sofas, wooden tables, and a large wall sign reading "Casa Havana Cigar & Cafe". - Hotel Metropol (Spisska Nova Ves)
A hot tub area with a tiled floor, a metal railing, and a brick wall. - Hotel Metropol (Spisska Nova Ves)
You can look forward to a terrace, a library, and laundry facilities at Hotel Metropol. Treat yourself to a sports massage at the onsite spa. Free in-room WiFi is available to all guests, along with a bar and a gym.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Spa
  • Pet friendly
  • Parking included
  • Free WiFi
  • Restaurant
  • Gym

Off-peak, on budget: 30% or more off select hotels in our fall sale

Skip the crowds, keep the savings. AARP members save more after Labor Day. Book by Oct 7, 2026.

Room options

View all photos for Exclusive Double Room

A hotel room with a bed, a blue armchair, a small table with a fruit basket, and a lamp.

Exclusive Double Room

8.0 out of 10
Very good
(1 review)
  • 26 sq m
  • Sleeps 3
  • 1 Queen Bed
  • Free WiFi

View all photos for Standard Double Room

A hotel room with a bed, a desk with a TV, a chair, and a coffee table.

Standard Double Room

  • Sleeps 3
  • 1 Queen Bed
  • Free WiFi

View all photos for Superior Double Room

A hotel room with a bed, bedside lamps, a wall-mounted air conditioner, a door, and a small table with a vase of flowers.

Superior Double Room

  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Apartment

A hotel room with a large bed, a wooden nightstand, a lamp, and a ceiling light fixture.

Apartment

  • Sleeps 3
  • 1 Queen Bed
  • Free WiFi

About the neighborhood

Spisska Nova Ves is home to Hotel Metropol. AquaCity Poprad and Krompachy - Plejsy are worth checking out if an activity is on the agenda, while those looking for area attractions can visit TANAP Museum and Tatrabob Rollercoaster. Looking to enjoy an event or a game while in town? See what's happening at TiposBet Aréna or Poprad Ice Stadium. Explore all the area has to offer with horse riding and hiking/biking trails. Visit our Spisska Nova Ves travel guide
Map
Štefánikovo námestie 2, Spisska Nova Ves, 052 01

What's nearby

  • A snow-covered mountain range with a metal observation platform overlooking the peaks.
    Tatra National Park
    30 min drive - 26.0 miles
  • A calm lake with reflections of mountains and a sunset. There are several wooden boats tied to a dock.
    Tatra National Park Slovakia
    49 min drive - 40.6 miles
  • A serene lake with a wooden dock, surrounded by snow-capped mountains and dense forest.
    Štrbské pleso
    50 min drive - 41.7 miles
  • TiposBet Aréna
    5 min walk - 0.3 miles
  • AquaCity Poprad
    25 min drive - 19.8 miles

Getting around

  • Spisska Nova Ves Station
    6 min walk
  • Kosice (KSC-Barca)
    80 min drive

Restaurants

  • Burger a Pivo
    12 min walk
  • Buchvaldhaus
    10 min walk
  • Ombre Pizza
    16 min walk
  • Barista Cafe
    11 min walk
  • AMC tvoj cofeeshop
    4 min walk

Similar properties

Exterior
Hotel Preveza
Spišská Nová Ves
  • Pool
  • Breakfast included
  • Spa
  • Kids pool
Hotel Preveza
Compare similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Free self parking on site

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 7:30 AM to 11:00 AM on weekends; EUR 10 per person
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Full-service spa
  • Gym
  • Library
  • Ski storage
  • Steam room

Family friendly

  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • 2,260 square feet of conference space

Outdoors

  • Barbecue grill
  • Terrace

Full-service spa

  • Prenatal massages
  • Spa treatment rooms
  • Sports massages

Accessibility

  • Elevator

More

  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathrobes
  • Bathtub
  • Private bathroom
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV with digital channels

Food and drink

  • Minibar
  • Room service

More

  • Desk
  • Heating
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

The front desk is open daily from 6:00 AM - 10:00 PM
Front desk staffed during limited hours
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

Pets allowed for an extra charge of EUR 10 per pet, per night
Service animals are welcome, and are exempt from fees
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are available for EUR 29.0 per night

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately EUR 10 per person
  • Pet fee: EUR 10 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: EUR 29.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cribs/infant beds and rollaway/extra beds
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms

Frequently asked questions

Is Hotel Metropol pet-friendly?

Yes, pets are allowed at this property. There's a fee of EUR 10 per pet, per night. Service animals are exempt from fees.

How much is parking?

Self parking is free at this property.

What time is check-in at Hotel Metropol?

Check-in start time: 2:00 PM; Check-in end time: anytime.

What time is check-out at Hotel Metropol?

Check-out is at 11:00 AM.

Where is Hotel Metropol located?

Situated in Spisska Nova Ves, this spa hotel is 0.4 mi (0.7 km) from TiposBet Aréna and within 9 mi (15 km) of Nám Majstra Pavla and Spiš Museum. Minorite Monastery and Church and St. James Church are also within 9 mi (15 km). Spisska Nova Ves Station is 6 minutes by foot.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Hotel Metropol Reviews

8.6

Excellent

8.8

Cleanliness

9.6

Location

9.0

Staff & service

8.6

Property conditions & facilities
Rating 10 - Excellent. 9 out of 22 reviews
Rating 8 - Good. 9 out of 22 reviews
Rating 6 - Okay. 4 out of 22 reviews
Rating 4 - Poor. 0 out of 22 reviews
Rating 2 - Terrible. 0 out of 22 reviews

Reviews

Verified review

10/10 Excellent

Ivana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Comfortable stay in the city center

We had a pleasant stay, the room was comfy, warm and spacious. Breakfast were nice, staff polite, overall we can recommend this hotel.
Stayed 2 nights in Mar 2023
Verified review

8/10 Good

jacqueline

Liked: Cleanliness, staff & service, property conditions & facilities
We used the hotel as a base as we had family in nearby village. So the hotel was nearest to them. The staff and facilities were good. The fridge in our room did not work. although we did not report it as thought it was how the fridge’s are in this country. The side of the hotel we was on in Room 901 there was a nightclub (seems only open Friday,Saturday &Sunday) music pumping out till 5am which made 2 nights for us no sleep. We left on Sunday. Overall good but would not want rooms on 901 side when we revisit
Stayed 7 nights in Jul 2023
Verified review

8/10 Good

Ronny

Liked: Staff & service, room comfort

So Lala.

Das Hotel ist ein bisschen in die Jahre gekommen. Versprüht einen schönen 90er Jahre Charm. Das Essen im hoteleigenen Restaurant ist deutlich überteuert. Es gibt schönere und nettere Restaurants ganz in der Nähe. Der Wellnessbereich ist leidlich in Ordnung. Saunen riechen etwas muffig und einige Fliesen sind ab. Ein winziger Whirlpool sorgt dafür, dass man warten muss um da mal rein zu können. Für den stattlichen Preis hätte ich mehr erwartet.
Stayed 1 night in Aug 2025
Verified review

6/10 Okay

Alica

Liked: Staff & service, property conditions & facilities
Preis/Leistung in Ordnung.
Stayed 3 nights in Jul 2023
Verified review

6/10 Okay

Verified traveler

Liked: Cleanliness

Typicla regional hotel with poor sound proofing

The worst thing about this hotel is they have taken the internal door off when renovating, which means the sound proofing from the corridor is now poor. Apart from that, nothing good or bad, it's pretty average for a Slovakian regional hotel. The lifts are very small. I did have coffee and cake in the cafe in afternoon, they were very good, as was the waiter who was very professional.
Stayed 1 night in Sep 2020
Verified review

10/10 Excellent

Rastislav

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fajn hotel pomer cena kvalita . Super Personal 😃
Stayed 1 night in Aug 2020
Verified review

10/10 Excellent

Desana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Vyborný

Boli sme so službami hotela veľmi spokojní, stretli sme sa s veľmi milým a ochotným personálom hotela, zamestnanci na recepcii veľmi promtne vyhoveli našim prosbám, napr. požičaním žehličky. Pobyt v hoteli spríjemnil aj výborný wellness.
Stayed 3 nights in Sep 2019
Verified review

8/10 Good

Amit

Liked: Cleanliness, staff & service, property conditions & facilities
No air conditon...
Stayed 3 nights in Jul 2019
Verified review

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Vyborna lokacia a komfortna izba!

V ramci pracovnej cesty je pre mna dolezita pohodlna postel a chutne ranajky, co hotel urcite ma. Pridanou hodnotou je priestranna izba a velmi mily personal. Rada sa este vratim.
Stayed 1 night in May 2019
Verified review

6/10 Okay

Pierre

Stayed 1 night in Jun 2025
Verified review

10/10 Excellent

Matej

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023
Verified review

8/10 Good

Przemyslaw

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023
Verified review

10/10 Excellent

Harold

Stayed 1 night in Jul 2023
Verified review

6/10 Okay

Cheng-Hao

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 1 night in May 2023
Verified review

8/10 Good

Ivan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2023
Verified review

8/10 Good

Marius

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 17 nights in Aug 2022
Verified review

8/10 Good

Dusan

Stayed 1 night in Sep 2021
Verified review

10/10 Excellent

Jan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2021
Verified review

10/10 Excellent

Lubos

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2020
Verified review

10/10 Excellent

Verified traveler

Stayed 3 nights in Jul 2020
Verified review

8/10 Good

Uwe

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2020
Verified review

8/10 Good

Vivien

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2019