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The Palace Hotel

3.0 star property
Ocean views complement delicious meals and refreshing drinks at this seaside retreat, where express check-in makes arrivals seamless for travelers

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Photo gallery for The Palace Hotel

Lobby sitting area - The Palace Hotel (Southend-on-Sea)
Meeting facility - The Palace Hotel (Southend-on-Sea)
In-room safe, desk, soundproofing, iron/ironing board - The Palace Hotel (Southend-on-Sea)
Shower, eco-friendly toiletries, hair dryer, towels - The Palace Hotel (Southend-on-Sea)
Front of property - The Palace Hotel (Southend-on-Sea)
Park Inn by Radisson Palace Southend-on-Sea offers a seaside escape with stunning ocean views. Enjoy meals at the RBG Bar and Grill, in-room WiFi, and a gym. Guests consistently praise the attentive staff.

Reviews

7.2 out of 10
Good

Popular amenities

  • Pet friendly
  • Free WiFi
  • Restaurant
  • Gym
  • Business services

Room options

About the neighborhood

Located in Southend-on-Sea, The Palace Hotel is near a train station and near the beach. Estuary Bicycle Trail and Belfairs Public Golf Course are worth checking out if an activity is on the agenda, while those looking for area attractions can visit Adventure Island and Sealife Adventure. Looking to enjoy an event or a game while in town? See what's happening at Roots Hall Stadium or Rollacity.
Visit our Southend-on-Sea travel guideOpens in a new window
Map
Church Road, Southend-on-Sea, England, SS1 2AL

What's nearby

  • Adventure Island - 3 min walk - 0.2 miles
  • Southend Pier - 3 min walk - 0.2 miles
  • Southend Beach - 3 min walk - 0.2 miles
  • Sealife Adventure - 9 min walk - 0.5 miles
  • Cliffs Pavilion - 18 min walk - 1.0 mile

Getting around

  • Southend Central Station - 6 min walk
  • Stansted Airport (STN) - 79 min drive

Restaurants

  • ‪Craftwerk Beers - ‬3 min walk
  • ‪Utopia Coffee Lounge - ‬2 min walk
  • ‪Chinnery's - ‬6 min walk
  • ‪BB coffee and muffins - ‬3 min walk
  • ‪McDonald's - ‬4 min walk

About this property

The Palace Hotel

Hotel by the sea
Take advantage of a terrace, dry cleaning/laundry services, and a bar at The Palace Hotel. The on-site restaurant, RBG Bar and Grill, offers breakfast, lunch, and dinner. Stay connected with free in-room WiFi, and guests can find other amenities such as a gym and a business center.
Other perks at this hotel include:
  • Continental breakfast (surcharge), express check-out, and express check-in
  • A billiards/pool table, a front-desk safe, and an elevator
  • Luggage storage, a TV in the lobby, and a ballroom
  • Guest reviews say great things about the helpful staff
Room features
All 137 rooms offer comforts such as 24-hour room service and laptop-compatible safes, in addition to thoughtful touches like free WiFi and sound-insulated walls.
Other conveniences in all rooms include:
  • Heating and portable fans
  • Recycling and LED light bulbs
  • Bathrooms with eco-friendly toiletries and showers
  • 24-inch LCD TVs with cable channels
  • Free infant beds, electric kettles, and daily housekeeping

Similar properties

Exterior
Holiday Inn Southend by IHG
  • Pet friendly
  • Free WiFi
  • Restaurant
  • Air conditioning
8.8 out of 10, Excellent, 1,002 reviews
Holiday Inn Southend by IHG

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Offsite parking available (GBP 25 per day)

Food and drink

  • Continental breakfast available for a fee 7:00 AM to 10:00 AM on weekdays and 7:00 AM to 10:30 AM on weekends; GBP 12 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • RBG Bar and Grill

Things to do

  • Billiards/pool table
  • Gym
  • TV in common areas

Family friendly

  • In-room crib
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Wedding services

Business services

  • 3,767 square feet of conference space
  • Business center
  • Meeting rooms

Outdoors

  • Terrace

Accessibility

  • Elevator

More

  • 1 building
  • 7 floors
  • Annual offsets purchased for at least 10% of carbon footprint
  • At least 80% lighting from LEDs
  • At least 80% organic food
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Reusable cups
  • Reusable tableware
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 24-inch LCD TV with cable channels
  • Pay movies

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle

More

  • Bulk dispensers for toiletries
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Heating
  • Iron/ironing board
  • Laptop-compatible safe
  • LED lighting
  • Portable fan
  • Recycling
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of GBP 20 per pet, per day
Service animals are welcome, and are exempt from fees
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for continental breakfast: approximately GBP 12.00 per person
  • Nearby parking fee: GBP 25 per day (656 ft away)
  • Pet fee: GBP 20 per pet, per day
  • Service animals are exempt from fees
  • Rollaway beds are available for an additional fee

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of Safety Protocol (Radisson)

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Park Inn Palace
Park Inn Palace Southend-on-Sea
Park Inn Radisson Palace
Park Inn Radisson Palace Hotel
Park Inn Radisson Palace Hotel Southend-on-Sea
Park Inn Radisson Palace Southend-on-Sea
Park Inn Southend-on-Sea
Radisson Palace Southend-on-Sea
Radisson Southend-on-Sea
Southend-on-Sea Radisson
Park Inn By Radisson Palace Southend-On-Sea Essex
Park Inn Radisson Palace Southend-on-Sea Hotel
Park Inn By Radisson Palace Southend-On-Sea Essex
Park Inn by Radisson Palace Southend on Sea
Park Inn by Radisson Palace Southend-on-Sea Hotel
Park Inn by Radisson Palace Southend-on-Sea Southend-on-Sea

Frequently asked questions

Is The Palace Hotel pet-friendly?

Yes, pets are allowed at this property. There's a fee of GBP 20 per pet, per day. Service animals are exempt from fees.

What time is check-in at The Palace Hotel?

Check-in start time: 3:00 PM; Check-in end time: midnight.

What time is check-out at The Palace Hotel?

Check-out is at noon.

Where is The Palace Hotel located?

Situated in Southend-on-Sea, this beach hotel is within a 10-minute walk of Southend Pier, Adventure Island, and Southend Cliff Gardens. Three Shells Beach and Southend Pier Museum are also within 10 minutes. Southend Central Station is 6 minutes by foot and Southend Victoria Station is 11 minutes.

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Reviews

The Palace Hotel Reviews

7.2

Good

6.8

Cleanliness

8.4

Location

8.0

Staff & service

6.6

Property conditions & facilities
Rating 10 - Excellent. 287 out of 1000 reviews
Rating 8 - Good. 286 out of 1000 reviews
Rating 6 - Okay. 187 out of 1000 reviews
Rating 4 - Poor. 131 out of 1000 reviews
Rating 2 - Terrible. 109 out of 1000 reviews

Reviews

10/10 Excellent

David

Liked: Cleanliness, amenities, property conditions & facilities
Great sea view nice clean room
Stayed 3 nights in Dec 2025

8/10 Good

Deborah

Liked: Cleanliness, staff & service, property conditions & facilities
Great location, staff friendly & helpful.
Stayed 2 nights in Oct 2025

10/10 Excellent

Alison

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location
Stayed 1 night in Sep 2025

8/10 Good

Elaine Tracey

Liked: Cleanliness, amenities, property conditions & facilities
Friendly staff, very helpful.
Stayed 3 nights in Oct 2025

4/10 Poor

Mark

Disliked: Cleanliness, amenities, property conditions & facilities
Room was old and needed updating. Hotel staff were nice. Food was terrible.
Stayed 1 night in Nov 2025

8/10 Good

Jaime

Liked: Cleanliness, staff & service
Staff were amazing room was a good size only issue we had were the carpets they really need new ones
Stayed 2 nights in Oct 2025

6/10 Okay

Danny

Disliked: Cleanliness, amenities, property conditions & facilities
The staff are very nice and helpful. The room carpets and furniture are very old and stained. I would not stay in this hotel again unless it was renovated.
Stayed 3 nights in Nov 2025

4/10 Poor

Dan

Disliked: Cleanliness, amenities, property conditions & facilities
Friendly staff however room felt very neglected and the carpets were disgusting. Lack of on site parking is a huge inconvenience when travelling for work.
Stayed 1 night in Jul 2025

6/10 Okay

Stephen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff and location are good. The beds and pillows were quite uncomfortable.
Stayed 2 nights in Sep 2025

10/10 Excellent

Glen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Breakfast was really nice, loads of choice and tasty. Staff were lovely, polite, professional and well mannered. Room was very nice and spacious, had a good night sleep and good selection of complimentary drinks. My only criticism was my shower wasn't powerfull with heat , the pole holding the shower head came loose and the carpet in my room had a few stains which was off putting, needs sorting out and cleaning properly to remove dark patches.
Stayed 1 night in Oct 2025

8/10 Good

caroline

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Basic budget hotel, clean with large rooms and friendly staff. No parking and nearby parking over expensive. Used NCP car park next to station but bit of a walk if you have mobility issues or lots of luggage.
Stayed 1 night in Sep 2025

8/10 Good

Katherine

Liked: Staff & service
Disliked: Property conditions & facilities
A bit shabby, with an amazing sea view, large rooms and a decent breakfast!
Stayed 3 nights in May 2025

8/10 Good

Maria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Comfortable central stay

Quick check in, room spacious and quiet. The aircon was noisy so switched it off, but it was one of the hottest weekend. Overall a great stay
Stayed 1 night in Jun 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Southend Penguin Waddle and Street Art

Brilliant. Comfy bed. Clean, spacious room. Water and coffee facilities available. Southend was brimming with street artists painting on buildings, Penguin statues scattered about the town and a treasure hunt! Best weekend ever. The Park Inn right on the sea front easiky accessible to all of it. Great fun.
Stayed 1 night in Aug 2025

10/10 Excellent

Daluchi

Liked: Cleanliness, property conditions & facilities
Absolutely loved it! The sea view was amazing and I particularly enjoyed the short walking distance between the hotel and adventure island.
Stayed 3 nights in May 2025

6/10 Okay

Wayne

Disliked: Cleanliness, property conditions & facilities

2 and half star

Hotel was ok generally. Not much atmosphere in restaurant area. Room and bed were ok. Carpet was very dirty. Balcony had many bird droppings.
Stayed 2 nights in Aug 2025

10/10 Excellent

Angela

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A little bit of luxury always does you good!
Stayed 1 night in Jun 2025

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Centrally located very comfortable hotel.

Well located hotel. Very comfortable bed and a good night's sleep. Reception team were very efficient and friendly. A great asset to the hotel.
Stayed 1 night in Apr 2025

10/10 Excellent

Joseph

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing location, friendly staff and very comfortable
Stayed 2 nights in Oct 2024

8/10 Good

Kinga

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It's a nice hotel in an excellent location. The staff was kind, breakfast was tasty and there was a great variety of food. The room was spacious with all the necessary facilities and nice big mirrors. As I read some of the previous comments about the cleanliness it was true that the carpet was stained. The windows are old, not double glazed, I couldn't fall asleep because of the sound of the wind. However, overall, we had a good stay here and we would return because there are more pros than cons.
Stayed 2 nights in Aug 2025

6/10 Okay

Gill

Liked: Cleanliness, staff & service

Park Inn

Spacious room with sea view, excellent toiletries. Comfortbale bed. Friendly and helfpul staff. The double room had only one arm chair plus one upright chair. Minimal hanging space and no wardrobe or drawers. No small fridge. Poor heating controls. No hotel information or information on "What to do in Southend and area". Zero car parking facility.
Stayed 3 nights in Sep 2025

10/10 Excellent

OASIS LIMOS KENT

Recently stayed at this lovely hotel, great location, cannot fault it at all, they did run out of Guinness in the bar though for the 3 day period I was there but that’s not a problem. Highly recommend and definitely stay there again
Stayed 3 nights in Mar 2025

10/10 Excellent

Paul

Good location, big room and good vfm.
Stayed 2 nights in Mar 2025

10/10 Excellent

jonathan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Large room with helpful and friendly service.
Stayed 2 nights in Mar 2025

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, room comfort

Great location

Hotel is located in a great location and right near the adventure world and shopping centre. Staff are bery friendly and helpful. The room could do with a upgrade overall and breakfast was ok.
Stayed 2 nights in Apr 2025