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Haven House Hotel

Property class: 3

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Photo gallery for Haven House Hotel

A wooden pier extending into a body of water with a clear sky above. - Haven House Hotel (Southend-on-Sea)
A narrow alleyway with a reception sign at the rear, a 'No Parking' sign, and a hotel entrance with a metal gate. - Haven House Hotel (Southend-on-Sea)
A hotel room with two beds, a bedside table with a lamp, and a window with curtains. - Haven House Hotel (Southend-on-Sea)
A bedroom with a bed, carpeted floor, and a wooden nightstand with a tray. - Haven House Hotel (Southend-on-Sea)
A room with two beds, a window with striped curtains, and a bedside table with a lamp. - Haven House Hotel (Southend-on-Sea)
Haven House Hotel provides everything you need. Guests can connect to free in-room WiFi.

Reviews

2.8 out of 10

Popular amenities

  • Free WiFi
  • Housekeeping

Room options

Available filters for rooms
Showing 6 of 6 rooms

Triple Room

  • 1 bedroom
  • Sleeps 3
  • 1 Twin Bed and 1 Double Bed

Standard Double Room

  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

Double Room

  • 1 bedroom
  • Sleeps 1
  • 1 Twin Bed

Deluxe Double Room

  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

Double Room

  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

Double Room

  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

About the neighborhood

Southend-on-Sea is home to Haven House Hotel. Southchurch Hall and Prittlewell Priory are local landmarks, and some of the area's activities can be experienced at Estuary Bicycle Trail and Belfairs Public Golf Course. Looking to enjoy an event or a game while in town? See what's happening at Roots Hall Stadium or Thames Road. Visit our Southend-on-Sea travel guide
View more Guest Houses in Southend-on-Sea
Map
47 Heygate Ave, Southend-on-Sea, England, SS1 2AN

What's nearby

  • An amusement park with roller coasters, a Ferris wheel, and a large yellow building.
    Adventure Island
    4 min walk - 0.3 miles
  • A blue train labeled "Sir John Betjeman" on a docked train track.
    Southend Pier
    5 min walk - 0.3 miles
  • A row of beach huts with blue and white exteriors, numbered sequentially, along a gravel beach.
    Southend Beach
    5 min walk - 0.3 miles
  • Southend-on-Sea City Hall
    14 min walk - 0.8 miles
  • Cliffs Pavilion
    18 min walk - 1.0 mile

Getting around

  • Southend Central Station
    6 min walk
  • London (SEN-Southend)
    9 min drive

Restaurants

  • Utopia Coffee Lounge
    2 min walk
  • Greggs
    5 min walk
  • Clarkes Fish & Chips
    6 min walk
  • McDonald's
    4 min walk
  • Fish & Wish
    6 min walk

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 500+ Mbps (good for 6+ people or 10+ devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Conveniences

  • Limited-hour front desk

Guest services

  • Daily housekeeping (for a fee)

Accessibility

  • No elevator

Room amenities

Bathroom

  • Private bathroom

Policies

Check-in

Check-in start time: noon; Check-in end time: 11:00 AM
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Express check-out available

Special check-in instructions

The front desk is open daily from 11:00 AM - 1:00 PM
Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions and lockbox information; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
You will be asked to provide the property with a copy of your passport after booking
If you are planning to arrive after 9:30 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours), lockbox

Pets

Pets not allowed

Children and extra beds

Children are welcome

Property payment types

  • American Express
  • Mastercard
  • Visa

Important information

Optional extras

  • Housekeeping fee: GBP 10 per week

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash

We should mention

This property does not have elevators

Frequently asked questions

Is Haven House Hotel pet-friendly?

No, pets are not allowed at this property.

How much is parking?

This guest house doesn't offer parking.

What time is check-in at Haven House Hotel?

Check-in start time: noon; Check-in end time: 11:00 AM.

What time is check-out at Haven House Hotel?

Check-out is at 11:00 AM.

Where is Haven House Hotel located?

Situated in Southend-on-Sea, this guesthouse is within a 10-minute walk of Southend Pier, Adventure Island, and Southend Cliff Gardens. Three Shells Beach and Southend Pier Museum are also within 10 minutes. Southend Central Station is 6 minutes by foot and Southend Victoria Station is 11 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Haven House Hotel Reviews

2.8

2.4

Cleanliness

2.6

Amenities

2.8

Staff & service

3.0

Property conditions & facilities
Rating 10 - Excellent. 0 out of 6 reviews
Rating 8 - Good. 0 out of 6 reviews
Rating 6 - Okay. 1 out of 6 reviews
Rating 4 - Poor. 0 out of 6 reviews
Rating 2 - Terrible. 5 out of 6 reviews

Reviews

Verified review

2/10 Terrible

Disliked: Staff & service, property conditions & facilities
Very dirty, wouldn’t stay even someone pay me.
Stayed 1 night in Feb 2024
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Total disgrace - they take your money then claim they are not a hotel. No reception and appalling service. Don't even consider booking with this bunch of total wasters!
Stayed 1 night in Aug 2024
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
When I arrived it said there was a reception at the rear. There was nothing but a locked door. I was lucky that there was a fellow guest who could let me in and ring the manager. When I got in the room it was unmade from the previous guest, the sheets where dirty, there were bedsheets in the washbasin, dirty towels on the bed, the two towels that were folded up and put in the wardrobe were stained. The duvet smelled of urine. All in all very dirty and you'd be better going somewhere clean.
Stayed 5 nights in Mar 2024
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
There is an arrow pointing to reception but there is no reception. I could only get in back someone took pity on me and rang the manager. The bed is dirty from the last visitor, the sheets smell of urine, the soap in the bathroom is from the last visitor, there's rubbish in the bins from the last visitor. I spoke to someone who appear to be a manager or person in charge and asked about the bed sheets being changed. I had been out and found a key in the room door so I thought they might be cleaning but when I got back in the evening there was no change. Not even the bin had been emptied.
Stayed 3 nights in Mar 2024
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This place is an absolute disgrace and has no right to be listed on hotels.com or any other site. I arrived at the agreed check-in time and there was no reception desk or anyone to help out. I had to phone the number on the board outside and the person (Raj) who eventually answered the call said they don't take bookings through hotels.com and no longer operate as a hotel. They had taken nearly £100 from me the week before. I had to use hotels.com's support line so they could negotiate a full refund. Do not even think about booking a room here - the place looked a right dump and they treat people like crap. It meant my first hour in Southend was a stressful affair and I hope that get banned from advertising online
Stayed 1 night in Aug 2024
Verified review

6/10 Okay

Disliked: Cleanliness
Stayed 1 night in Feb 2024