Ratings based on 2,597 Verified Reviews
3.6 Room cleanliness
3.9 Service & staff
3.8 Room comfort
3.5 Hotel condition
AARP Travel Center Verified Reviews
by A verified traveler
Posted Apr 19, 2024 on Expedia
Love how it was just 3 minutes away from the airport. Many conviene stores and restaurants in the area. Was not far from any of the attractions parks. Staff were very friendly and pleasant. Room were very clean however things do need some updates. It did seem as it was getting some renovation. I would suggest upgrading the shower head in the bathroom to them and changing the microwave in the rooms. Overall will be using this location again!
Comment from Hotel Management
Apr 19, 2024 by DRS, Hotel Management
Thank you Leslie!
by A verified traveler
Posted Apr 18, 2024 on Expedia
I picked this hotel for pet friendliness and airport shuttle. there was no airport shuttle and I waited over an hour at the airport for a shuttle that would never arrive. after I booked I recieved an email from the hotel and no mention of the shuttle situation. cable TV kept freezing so I connected to the internet to watch YouTube. internet not even fast enough for YouTube!
Comment from Hotel Management
Apr 19, 2024 by DRS, Hotel Management
Sorry to hear we did not meet your expectations.
by A verified traveler
Posted Apr 18, 2024 on Expedia
Comment from Hotel Management
Apr 19, 2024 by DRS, Hotel Management
Thank you for your Survey.
by A verified traveler
Posted Apr 18, 2024 on Expedia
Comment from Hotel Management
Apr 19, 2024 by Rey Alvarez, Hotel Management
On behalf of our entire staff at Country Inn & Suites by Radisson, Orlando Airport, FL - ORIA we apologize for any inconvenience you might have experienced at this hotel. We are sad to notice your score was not up to our high standards. However, we do want to thank you for your feed back. This will help us work diligently to assure you we are working diligently to ensure a similar situation does not occur again in the future and we can meet all you expectations.
by A verified traveler from Foothill Ranch
Posted Apr 17, 2024 on Expedia
Nice rooms. Easy check in.
Comment from Hotel Management
Apr 17, 2024 by DRS, Hotel Management
Thank you Sheila!
by A verified traveler
Posted Apr 16, 2024 on Expedia
The staff was very very friendly and helpful. Breakfast was nice enough and convenient.
Shuttle to airport was also convenient.
Comment from Hotel Management
Apr 17, 2024 by DRS, Hotel Management
Thank you Laura!
by A verified traveler
Posted Apr 16, 2024 on Expedia
A little dated, but really appreciated that they found a room for us at the last minute.
Comment from Hotel Management
Apr 17, 2024 by DRS, Hotel Management
Thank you Amanda!
by A verified traveler
Posted Apr 16, 2024 on Expedia
A special shout out to the staff. Request for disabled guest properly met...maybe all good except for the mop lady in the hallway early in the morning!
Comment from Hotel Management
Apr 16, 2024 by DRS, Hotel Management
Thank you Ted!
by A verified traveler
Posted Apr 16, 2024 on Expedia
The hotel itself was nice and close to things but We stayed there because it was close to the airport and I called to check how much parking was a gentleman told me it was free the first night and then additional parking was 5$ a night so we canceled are reservation at park n go but then get to the hotel another man says that’s it’s 15$ a night and 5$ for the first night so we decided to still do it but he neglected to say we needed to put our name on a list or put us on a list for a shuttle he gave us the paper for our car window and that was it . We were taking and wanted to know the times the shuttles leave because he didn’t say so we called down to the lobby the women answered and told us they run every 30 mins but we needed to be on a list and so she added us but she neglected to say we needed to be in the lobby 10 mins before we got down there right at 6:29 and the shuttle was gone had just left and would not turn around . We had to cancel are payment there and run to parking spot right next door and thankfully they could take us or else we would have missed our flight to Costa Rica . I did not appreciate the mis communication and rudeness from the lady that morning . This was on 3/13 . They refunded the money for that but only after I called a couple times so the lady knowingly just didn’t cancel it even tho we didn’t stay there with our car . I won’t be coming back just because of all that .
Comment from Hotel Management
Apr 16, 2024 by DRS, Hotel Management
Sorry to hear we did not meet your expectations.
by A verified traveler
Posted Apr 16, 2024 on Expedia
The customer service was excellent
Comment from Hotel Management
Apr 16, 2024 by Rey Alvarez, Hotel Management
Thank you for sharing your recent experience at Country Inn & Suites by Radisson, Orlando Airport, We sincerely appreciate your feedback and are happy to hear you had a great experience with us based on your comments and your score. We hope to see you soon.