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The Star Hotel

3.0 star property
Hotel with a restaurant, 4-minute walk to WestQuay Shopping Centre

Choose dates to view prices

Photo gallery for The Star Hotel

Front of property
Exterior
Bar (on property)
Front of property
Individually decorated, individually furnished, desk, iron/ironing board
Located in central Southampton, The Star Hotel offers a warm welcome with a restaurant, cozy bar, hearty buffet breakfast, and in-room WiFi. Business travelers appreciate the three meeting rooms. Dry cleaning and luggage storage available.

Reviews

7.8 out of 10
Good

Popular amenities

  • Bar
  • Parking available
  • Housekeeping

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Small Double Room

Individually decorated, individually furnished, desk, iron/ironing board

Small Double Room

7.8 out of 10
Good
(31 reviews)

Highlights

Individually furnished
Individually decorated
Heating
Free rollaway/extra beds
Free cribs/infant beds
TV
Hair dryer
Electric kettle
  • 16 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Standard Single Room

Individually decorated, individually furnished, desk, iron/ironing board

Standard Single Room

7.0 out of 10
Good
(16 reviews)

Highlights

Individually furnished
Individually decorated
Heating
Free rollaway/extra beds
Free cribs/infant beds
TV
Hair dryer
Electric kettle
  • 10 sq m
  • Sleeps 1
  • 1 Twin Bed

View all photos for Standard Twin Room

Standard Twin Room | Individually decorated, individually furnished, desk, iron/ironing board

Standard Twin Room

7.2 out of 10
Good
(11 reviews)

Highlights

Individually furnished
Individually decorated
Heating
Free rollaway/extra beds
Free cribs/infant beds
TV
Hair dryer
Electric kettle
  • 16 sq m
  • Sleeps 3
  • 2 Twin Beds

View all photos for Standard Double Room

Individually decorated, individually furnished, desk, iron/ironing board

Standard Double Room

7.6 out of 10
Good
(23 reviews)

Highlights

Individually furnished
Individually decorated
Heating
Free rollaway/extra beds
Free cribs/infant beds
TV
Hair dryer
Electric kettle
  • 24 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Family Double or Twin Room

Individually decorated, individually furnished, desk, iron/ironing board

Family Double or Twin Room

Highlights

Individually furnished
Individually decorated
Heating
Free cribs/infant beds
TV
Hair dryer
Electric kettle
Coffee/tea maker
  • 34 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Double or Twin Room

Standard Double or Twin Room | Individually decorated, individually furnished, desk, iron/ironing board

Standard Double or Twin Room

9.2 out of 10
Wonderful
(9 reviews)

Highlights

Individually furnished
Individually decorated
Heating
Free rollaway/extra beds
Free cribs/infant beds
TV
Hair dryer
Electric kettle
  • 20 sq m
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

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About the neighborhood

Map
26 High Street, Southampton, England, SO14 2NA

What's nearby

  • WestQuay Shopping Centre - 5 min walk - 0.3 miles
  • Mayflower Park - 6 min walk - 0.4 miles
  • St. Mary's Stadium - 13 min walk - 0.7 miles
  • Mayflower Theatre - 14 min walk - 0.8 miles
  • Southampton Cruise Terminal - 3 min drive - 1.3 miles

Getting around

  • Southampton Central Station - 17 min walk
  • Southampton (SOU) - 21 min drive

Restaurants

  • ‪The Standing Order - ‬1 min walk
  • ‪Coriander Lounge - ‬1 min walk
  • ‪Costa Coffee - ‬2 min walk
  • ‪The Titanic - ‬2 min walk
  • ‪Heavenly Desserts Southampton - ‬1 min walk

About this property

The Star Hotel

Hotel near WestQuay Shopping Centre
At The Star Hotel, you can look forward to dry cleaning/laundry services, a bar, and a restaurant. Guests can connect to free in-room WiFi.
You'll also enjoy perks such as:
  • Buffet breakfast (surcharge), self parking (surcharge), and laundry services
  • 3 meeting rooms, luggage storage, and smoke-free premises
  • An elevator and a banquet hall
  • Guest reviews give top marks for the breakfast, central location, and helpful staff
Room features
All guestrooms are individually furnished, and include amenities such as free WiFi. Guest reviews highly rate the clean rooms at the property.
More conveniences in all rooms include:
  • Electric kettles, heating, and daily housekeeping

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (GBP 7 per day)
  • Limited onsite parking

Food and drink

  • Buffet breakfast available for a fee 7:00 AM to 10:00 AM on weekdays and 8:00 AM to 10:30 AM on weekends; GBP 9.95 for adults and GBP 5.95 for children
  • A bar/lounge
  • A restaurant

Family friendly

  • Laundry facilities

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 3 meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 4 floors
  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Towels provided

Entertainment

  • TV

Food and drink

  • Coffee/tea maker
  • Electric kettle

More

  • Desk
  • Heating
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Phone

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 9:00 PM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

The front desk is open daily from 7:00 AM - 10:00 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 9:00 PM please contact the property in advance using the information on the booking confirmation
The bedroom in the Small Double Room and Standard Single Room type is accessible by 1 flight of stairs.

Access methods

Front desk (limited hours)

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for GBP 25.0 per day

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: GBP 50 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately GBP 9.95 for adults and GBP 5.95 for children
  • Self parking fee: GBP 7.00 per day
  • Rollaway bed fee: GBP 25.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts major credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Property is also known as

Star Hotel Southampton
Star Southampton
The Star Hotel Hotel
The Star Hotel Southampton
The Star Hotel Hotel Southampton

Frequently asked questions

Is The Star Hotel pet-friendly?

No, pets are not allowed at this property.

How much is parking at The Star Hotel?

Self parking is available for GBP 7.00 per day. Limited spots are available.

What time is check-in at The Star Hotel?

Check-in start time: 2 PM; Check-in end time: 9:00 PM. Late check-in is available during limited hours.

What time is check-out at The Star Hotel?

Check-out is at 11 AM.

Where is The Star Hotel located?

Located in Southampton City Centre, this hotel is within a 5-minute walk of Oceans - A unique Southampton Experience and WestQuay Shopping Centre. Southampton Cruise Terminal is 1.4 mi (2.2 km) away. Southampton Central Station is 17 minutes by foot and Southampton Woolston Station is 27 minutes.

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Reviews

The Star Hotel Reviews

7.8

Good

8.0

Cleanliness

8.4

Location

8.4

Staff & service

7.0

Eco-friendliness

7.0

Property conditions & facilities
Rating 10 - Excellent. 334 out of 990 reviews
Rating 8 - Good. 345 out of 990 reviews
Rating 6 - Okay. 166 out of 990 reviews
Rating 4 - Poor. 81 out of 990 reviews
Rating 2 - Terrible. 64 out of 990 reviews

Reviews

10/10 Excellent

Carolyn

Liked: Cleanliness, staff & service, property conditions & facilities
Very comfortable and wonderful breakfast.
Stayed 1 night in Oct 2025

10/10 Excellent

Shaun

Liked: Cleanliness, staff & service
The full English was perfect
Stayed 1 night in Oct 2025

10/10 Excellent

Simon

Liked: Amenities
Great but small rooms
Stayed 1 night in Oct 2025

8/10 Good

Karen

Liked: Cleanliness, staff & service, amenities
Good situation for easy access to everything
Stayed 1 night in Sep 2025

10/10 Excellent

Jacqueline

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We had a lovely overnight stay, breakfast was amazing
Stayed 1 night in Jun 2025

8/10 Good

Audrey

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is conviniently located with walkable distances to the shopping centres around town. The hotel is clean, I loved the food. The staff team is adorable and professional. I Would gladly recommend it.
Stayed 2 nights in Aug 2025

6/10 Okay

Judy

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The hotel was convenient to walk to the port terminal. The hotel room was clean and staff were very friendly. It was very unexpected that the hotel room floor was on a significant slant. Just based on this, I am not sure that I would stay at this property again.
Stayed 2 nights in Aug 2025

6/10 Okay

Nicola

This is an old hotel so lots of character. There is an ancient lift that can take you up to the upper floors, but it is tiny. The walls are thin and the windows have no sound proofing so you can hear your neighbours as well as the noise from the High Street below. The staff were top notch and super helpful. Can’t say enough about them. The location is excellent and within walking distance to site seeing, shops, restaurants etc. We did have breakfast one morning in the hotel and would definitely not recommend. Expensive and terrible food. Overall we only stayed two nights before going on our cruise so it was doable but I doubt I’d stay here again.
Stayed 2 nights in Sep 2025

8/10 Good

Alison

Liked: Amenities, property conditions & facilities
The hotel is in an excellent location equidistant between the bars and shopping centre such as O'Nells, Yates, etc and the bars and restaurants the other end on Oxford Street-that road is very vibrant and well worth a visit.
Stayed 2 nights in May 2025

8/10 Good

Mirko

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
At the check-in the lady at the reception desk was very kind and welcoming.
Stayed 1 night in May 2025

10/10 Excellent

Marie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Close to good dining, shopping and the cruise port. Windows did not open and no air conditioning so the room was a bit warm and stuffy. The bar and reception staff were extremely friendly. I would stay there again.
Stayed 1 night in May 2025

8/10 Good

Neha

Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
It was near to the central, you can visit most of the places by walking
Stayed 1 night in Apr 2025

10/10 Excellent

Kenneth

Liked: Cleanliness, amenities, property conditions & facilities
Great location, nearby shops, sites, restaurant and grocery stores. Historic. Breakfast buffet. Large room. Friendly, helpful staff. What more could you ask for?
Stayed 2 nights in Jun 2025

2/10 Terrible

Rob

Disliked: Property conditions & facilities, room comfort
Its close to Red Funnel Ferry and shopping centre. Very cheap bar. But hotel is very run down and tatty. Both rooms i stayed in stank of stale tobacco.
Stayed 2 nights in Jun 2025

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is an old coach house which I love old building, it's a bit dated, but our room was clean and good value , booked breakfast which was excellent value £5.99 staff friendly , can't fault it, we walked to the cruise ship about 10 mins walk , will use again
Stayed 1 night in Mar 2025

10/10 Excellent

Graham

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nigerian girl on desk was fantastic. Sorry unable to spell her name. Bed extremely comfortable. Breakfast was good value for money.
Stayed 1 night in Jun 2025

8/10 Good

William

Liked: Cleanliness, staff & service
Great location!
Stayed 1 night in Sep 2024

10/10 Excellent

Nigel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent

Brilliant staff, Great hotel. Recommended
Stayed 1 night in Mar 2025

6/10 Okay

Christopher

Liked: Cleanliness, staff & service
Has to navigate multiple sets of stairs. The lift was not working, but our room was not accessible by lift. Shower was a bit slippery and had no grab bars. It was a very old hotel and the attabhed bar was quaint and quirky. was
Stayed 1 night in Jul 2025

8/10 Good

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly helpful staff and easy check-in.
Stayed 1 night in Aug 2024

10/10 Excellent

YA-HUI

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent

Great front desk staff and great location.
Stayed 1 night in Oct 2024

8/10 Good

stefanie

Liked: Cleanliness, staff & service, property conditions & facilities

Good hotel but no AC or elevator

This hotel worked for our short 3 day stay. The staff was great and very friendly. The room was in good shape and as described. I filtered my hotel search to include AC so beware it doesn’t have AC or a working elevator. The front desk and owner told us it was getting fixed the next day after we checked. It was not so FYI. We didn’t take advantage of that in house breakfast. We just went to the bakery across the street. I wound close by saying this is a good hotel not great.
Stayed 2 nights in Jul 2025

6/10 Okay

Craig

Disliked: Amenities
Needs updating and refurbishing
Stayed 2 nights in May 2025

2/10 Terrible

jerone

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
the smell is overpowering in this hotel, especially in the stairs
Stayed 1 night in Mar 2025

4/10 Poor

Victoria

Disliked: Cleanliness, property conditions & facilities

Great staff awful conditions

Staff very good - but husband has bed bug bites!
Stayed 1 night in Apr 2025

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