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Premier Inn Southampton City Centre - West Quay

3.0 star property

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International cuisine - Premier Inn Southampton City Centre - West Quay (Southampton)
Exterior - Premier Inn Southampton City Centre - West Quay (Southampton)
Family Triple Room | Bed sheets - Premier Inn Southampton City Centre - West Quay (Southampton)
Room amenity - Premier Inn Southampton City Centre - West Quay (Southampton)
Room amenity - Premier Inn Southampton City Centre - West Quay (Southampton)
Close to WestQuay Shopping Centre and Southampton Cruise Terminal, Premier Inn Southampton City Centre - West Quay provides amenities like a restaurant. Guests can connect to free WiFi in public areas.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Free WiFi
  • Restaurant
  • 24/7 front desk

Room options

Available filters for rooms
Showing 7 of 7 rooms

View all photos for Standard Double Room

Standard Double Room | Bed sheets

Standard Double Room

9.0 out of 10
Wonderful
(2 reviews)
  • 20 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Family Quadruple Room

Family Quadruple Room | Bed sheets

Family Quadruple Room

10.0 out of 10
Exceptional
(1 review)
  • 20 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds

View all photos for Family Triple Room

Family Triple Room | Bed sheets

Family Triple Room

8.8 out of 10
Excellent
(3 reviews)
  • 20 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Standard Double Room, Accessible Bathtub

Standard Double Room, Accessible Bathtub | Bed sheets

Standard Double Room, Accessible Bathtub

9.0 out of 10
Wonderful
(2 reviews)
  • 20 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Double Room

Superior Double Room | Bed sheets

Superior Double Room

10.0 out of 10
Exceptional
(3 reviews)
  • 20 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Twin Room, Roll-in Shower

Standard Twin Room, Roll-in Shower | Bed sheets

Standard Twin Room, Roll-in Shower

  • 20 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

View all photos for Superior Double Room, Roll-in Shower

Superior Double Room, Roll-in Shower | Bed sheets

Superior Double Room, Roll-in Shower

  • 20 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

About the neighborhood

Southampton City Centre, a neighborhood in Southampton, is home to Premier Inn Southampton City Centre - West Quay. Paultons Family Theme Park - Home of Peppa Pig World is a popular attraction and the area's natural beauty can be seen at New Forest National Park and South Downs National Park. Looking to enjoy an event or a game while in town? See what's happening at Civic Centre or St. Mary's Stadium. Visit our Southampton travel guide
Map
Harbour Parade, Southampton, England, SO15 1BA

What's nearby

  • Old City Walls
    Old City Walls
    3 min walk - 0.2 miles
  • Mayflower Park
    Mayflower Park
    4 min walk - 0.3 miles
  • Tudor House and Garden
    Tudor House and Garden
    5 min walk - 0.3 miles
  • SeaCity Museum
    SeaCity Museum
    11 min walk - 0.6 miles
  • WestQuay Shopping Centre
    3 min walk - 0.2 miles

Getting around

  • Southampton Central Station
    12 min walk
  • Southampton (SOU)
    25 min drive

Restaurants

  • McDonald's
    5 min walk
  • Burger King
    4 min walk
  • Five Guys
    1 min walk
  • Ed's Easy Diner
    4 min walk
  • PizzaExpress
    8 min walk

About this property

Premier Inn Southampton City Centre - West Quay

Hotel near WestQuay Shopping Centre
Close to Southampton Cruise Terminal, Premier Inn Southampton City Centre - West Quay provides amenities like a restaurant. Stay connected with free WiFi in public areas.
You'll also enjoy the following perks during your stay:
  • Buffet breakfast (surcharge), express check-out, and a 24-hour front desk
  • Smoke-free premises, luggage storage, and an elevator

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Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Offsite parking available (GBP 15 per day)

Food and drink

  • Buffet breakfast available for a fee: GBP 10.99 per person
  • A restaurant

Restaurants on site

  • Thyme

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Housekeeping (on request)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Front entrance ramp
  • Handrails in hallways
  • Handrails in stairways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 6 floors
  • Built in 2011
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 12:00 AM
Minimum check-in age: 16

Check-out

Check-out before 12:00 PM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately GBP 10.99 per person
  • Nearby parking fee: GBP 15 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Mobile payment options include: Google Pay and Apple Pay

We should mention

Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Premier Inn Southampton W Quay Hotel
Premier Inn Southampton W Quay
Premier Inn Southampton W Quay
Premier Inn Southampton West Quay
Premier Inn Southampton City Centre - West Quay Hotel
Premier Inn Southampton City Centre - West Quay Southampton

Frequently asked questions

Is Premier Inn Southampton City Centre - West Quay pet-friendly?

No, pets are not allowed at this property.

What time is check-in at Premier Inn Southampton City Centre - West Quay?

Check-in start time: 3:00 PM; Check-in end time: 12:00 AM.

What time is check-out at Premier Inn Southampton City Centre - West Quay?

Check-out is at 12:00 PM.

Where is Premier Inn Southampton City Centre - West Quay located?

Located in Southampton City Centre, this hotel is within a 5-minute walk of The Quays and WestQuay Shopping Centre. Southampton Cruise Terminal is 1.4 mi (2.2 km) away. Southampton Central Station is 12 minutes by foot.

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Reviews

Premier Inn Southampton City Centre - West Quay Reviews

8.8

Excellent

9.0

Cleanliness

8.0

Amenities

8.6

Staff & service

8.4

Property conditions & facilities
Rating 10 - Excellent. 34 out of 63 reviews
Rating 8 - Good. 20 out of 63 reviews
Rating 6 - Okay. 7 out of 63 reviews
Rating 4 - Poor. 1 out of 63 reviews
Rating 2 - Terrible. 1 out of 63 reviews

Reviews

Verified

10/10 Excellent

Anika

Liked: Cleanliness, amenities, property conditions & facilities
Great location and rooms are well layed out.
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Gerald

Liked: Cleanliness, staff & service, property conditions & facilities
For one night only, the food, room, and staff were great.
Stayed 1 night in Aug 2025
Verified

8/10 Good

D Anthony

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was okay for the one night we stayed, but the sunlight was challenging to manage. The breakfast was excellent!
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Yuk Seung

The staff is very nice and helpful.👍👍
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A Great Place to Stay

The room was clean and very quiet during our two day stay. The hotel is located near city center and seems very safe. We enjoyed it.
Stayed 2 nights in Oct 2025
Verified

6/10 Okay

joseph

Liked: Cleanliness
the staff were helpful.
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful , spotless clean, staff so helpful.. Super location.We loved Southampton and enjoyed our stay after returning from our cruise.Definitely a 5 star experience.
Stayed 1 night in Aug 2025
Verified

10/10 Excellent

Xiaoyuan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great!

Great location. Quiet place. Friendly staff. Nice room conditions.
Stayed 1 night in Sep 2025
Verified

8/10 Good

Cynthia

Liked: Cleanliness, amenities, property conditions & facilities
Nice, clean room. Handicap shower was great with ample room to move around in the bathroom.
Stayed 2 nights in Oct 2025
Verified

10/10 Excellent

Eric

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed for one night prior to a cruise from the port. It was perfect. We did not eat breakfast but did have a late dinner and it as very very good. A wonderful value.
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Daniel

Liked: Cleanliness, amenities, property conditions & facilities
Wonderful room - modern bathroom, separate vanity & mirror to do makeup & hair. Breakfasts was very good. Bar & restaurant was nice. Location was great - close to mall & High Street.
Stayed 1 night in Jul 2025
Verified

10/10 Excellent

Marianne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Modern rooms at a very affordable price. Very clean. Convenient on-site restaurant/bar in relaxing lounge setting. Highly recommend.
Nice shower with waterfall shower head.
Clean sink area.
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

BERTHA

Liked: Cleanliness, staff & service, property conditions & facilities
This hotel is AMAZING From greeting with the front desk staff to our checkout was top notch Sue is an Exceptional Ambassador for her workplace and town. So personable, helpful and feels like chatting with an old friend. She made our stay. Answering multiple questions as giving directions and hints. Made our stay awesome Thanks to All at the Premier Inn
Stayed 1 night in Nov 2025
Verified

8/10 Good

Valerie

Liked: Cleanliness, amenities, property conditions & facilities
Great stay at Premier Inn, helpful staffs, perfect location, comfortable bed and good amenities. However, the hotel next door is under construction and we could hear some noise from time to time early morning.
Stayed 2 nights in Jul 2025
Verified

8/10 Good

Beverley

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff not really friendly on arrival but came across other staff who were. Only one towel in room booked for 2? Other guests said they had to ask too. Not sure air conditioner worked as it should. Seemed to turn off frequently and not at set temperature. Great location for visiting. Glad there was a bar and restaurant. Overall very happy with stay.
Stayed 4 nights in Oct 2025
Verified

6/10 Okay

Mary

Liked: Cleanliness, room comfort
Disliked: Staff & service

Fine if you don’t need more than a kiosk

A great location but putting customer service behind the bar was unfortunate. The bar/wait staff/check in help all were very overworked. I hated bothering them with a question that really needed answering.
Stayed 1 night in Aug 2025
Verified

10/10 Excellent

David

Liked: Cleanliness, amenities, property conditions & facilities
Great location opposite a huge mall that has lots of options for shopping and dining. The hotel does not have parking onsite. There is a place for you to park for maximum of 10 minutes before you get fined. The actual parking is just behind, a multi-storey car park that is part of the mall. It has lift access for you to roll your bags and takes about 5 minutes to walk to the hotel. Friendly and helpful staff!
Stayed 1 night in Jun 2025
Verified

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location for a Cruise Hotel
Stayed 2 nights in Oct 2025
Verified

10/10 Excellent

Catherine

Liked: Cleanliness, amenities, property conditions & facilities
Room was excellent! Comfy bed and great amenities.
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Always a good experience you can’t go wrong with premier inns
Stayed 2 nights in Sep 2025
Verified

8/10 Good

DAVE

Liked: Cleanliness, staff & service, property conditions & facilities
Very accommodating staff and good food. Very good location to harbor.
Stayed 1 night in Aug 2025
Verified

10/10 Excellent

Vicki

Liked: Amenities
The place was perfect! Will definitely go back!
Stayed 1 night in Aug 2025
Verified

8/10 Good

D

Liked: Cleanliness, staff & service, property conditions & facilities
Great staff.
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel. Enjoyed our night
Stayed 1 night in Jul 2025
Verified

6/10 Okay

Yuan-Hsin

Liked: Cleanliness, amenities, property conditions & facilities
Budget hotel, clean and good location. Walking distance to train station 15 min, 7 min national express bus from airport. Noises from construction and traffic on both sides.
Stayed 1 night in Nov 2025