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Novotel Southampton

4.0 star property
Travelers can enjoy international dishes at the on-site restaurant, take refreshing swims in the pool, or explore the nearby WestQuay Shopping Centre

Choose dates to view prices

Photo gallery for Novotel Southampton

Exterior - Novotel Southampton (Southampton)
Fitness facility - Novotel Southampton (Southampton)
Executive Room, 1 Queen Bed with Sofa bed | Minibar, in-room safe, desk, laptop workspace - Novotel Southampton (Southampton)
Daily to-go breakfast for a fee - Novotel Southampton (Southampton)
Exterior - Novotel Southampton (Southampton)
Novotel Southampton is steps from WestQuay shopping. Guests love the helpful staff and location, plus amenities like a pool, sauna, and garden. The bar offers a relaxing spot, and Elements restaurant serves international cuisine. WiFi is available throughout.

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pet friendly
  • Free WiFi

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Standard Room, 1 Queen Bed with Sofa bed

Standard Room, 1 Queen Bed with Sofa bed | Minibar, in-room safe, desk, laptop workspace

Standard Room, 1 Queen Bed with Sofa bed

8.4 out of 10
Very good
(106 reviews)
  • 25 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed
  • Free WiFi

View all photos for Standard Room, 2 Twin Beds

Standard Room, 2 Twin Beds | Minibar, in-room safe, desk, laptop workspace

Standard Room, 2 Twin Beds

8.6 out of 10
Excellent
(21 reviews)
  • 25 sq m
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

View all photos for Standard Double Room, 1 Double Bed, Accessible

Standard Double Room, 1 Double Bed, Accessible | Minibar, in-room safe, desk, laptop workspace

Standard Double Room, 1 Double Bed, Accessible

8.4 out of 10
Very good
(6 reviews)
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

View all photos for Superior Double Room, 1 Double Bed, Accessible

Superior Double Room, 1 Double Bed, Accessible | Minibar, in-room safe, desk, laptop workspace

Superior Double Room, 1 Double Bed, Accessible

8.4 out of 10
Very good
(6 reviews)
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

View all photos for Superior Room, 1 Queen Bed with Sofa bed

Superior Room, 1 Queen Bed with Sofa bed | Minibar, in-room safe, desk, laptop workspace

Superior Room, 1 Queen Bed with Sofa bed

9.0 out of 10
Wonderful
(19 reviews)
  • 25 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed
  • Free WiFi

View all photos for Executive Room, 1 Queen Bed with Sofa bed

Executive Room, 1 Queen Bed with Sofa bed | Minibar, in-room safe, desk, laptop workspace

Executive Room, 1 Queen Bed with Sofa bed

8.0 out of 10
Very good
(8 reviews)
  • 25 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed
  • Free WiFi

About the neighborhood

Near a train station, Novotel Southampton is in Southampton City Centre, a walkable area in Southampton with great shopping. The area's natural beauty can be seen at New Forest National Park and South Downs National Park, while Paultons Family Theme Park - Home of Peppa Pig World and Marwell Zoo are popular area attractions. The Quays and SeaCity Museum are also worth visiting. Visit our Southampton travel guide
Map
1 West Quay Road, Southampton, England, SO15 1RA

What's nearby

  • Mayflower Theatre
    Mayflower Theatre
    9 min walk - 0.5 miles
  • SeaCity Museum
    SeaCity Museum
    10 min walk - 0.6 miles
  • Mayflower Park
    Mayflower Park
    12 min walk - 0.7 miles
  • WestQuay Shopping Centre
    9 min walk - 0.5 miles
  • Southampton Guildhall
    12 min walk - 0.7 miles

Getting around

  • Southampton Central Station
    6 min walk
  • Heathrow Airport (LHR)
    95 min drive

Restaurants

  • Costa Coffee
    6 min walk
  • McDonald's
    2 min walk
  • Starbucks
    6 min walk
  • PizzaExpress
    15 min walk
  • Asda Café
    8 min walk

Similar properties

Exterior
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  • Breakfast available
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Self parking on site (GBP 12 per night; includes in/out privileges)
  • Wheelchair-accessible parking available

Food and drink

  • Daily on-the-go breakfast available for a fee: GBP 18 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Elements

Things to do

  • Gym
  • Scooter/moped rentals
  • TV in common areas

Family friendly

  • In-room crib

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Luggage storage

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages
  • Wedding services

Business services

  • 10 meeting rooms
  • 5,382 square feet of conference space
  • Business center

Outdoors

  • Garden
  • Outdoor furniture
  • Terrace
  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Elevator
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 5 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • LCD TV

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar
  • Tea bags/instant coffee

More

  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Recycling
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of GBP 12 per pet, per night
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for to-go breakfast: approximately GBP 18.00 per person
  • Self parking fee: GBP 12 per night (in/out privileges)
  • Pet fee: GBP 12 per pet, per night
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Frequently asked questions

Is Novotel Southampton pet-friendly?

Yes, pets are allowed at this property. There's a fee of GBP 12 per pet, per night. Service animals are exempt from fees.

How much is parking?

Self parking is available for GBP 12 per night.

What time is check-in at Novotel Southampton?

Check-in start time: 3:00 PM; Check-in end time: midnight.

What time is check-out at Novotel Southampton?

Check-out is at noon. Late check-out is available for a fee (subject to availability).

Where is Novotel Southampton located?

Located in Southampton City Centre, this hotel is within a 15-minute walk of Grosvenor Casino and WestQuay Shopping Centre. Southampton Cruise Terminal is 1 mi (1.5 km) away. Southampton Central Station is 6 minutes by foot and Millbrook Station is 23 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Novotel Southampton Reviews

8.2

Very Good

8.4

Cleanliness

8.0

Amenities

8.6

Staff & service

7.8

Property conditions & facilities
Rating 10 - Excellent. 476 out of 1030 reviews
Rating 8 - Good. 304 out of 1030 reviews
Rating 6 - Okay. 145 out of 1030 reviews
Rating 4 - Poor. 66 out of 1030 reviews
Rating 2 - Terrible. 39 out of 1030 reviews

Reviews

Verified

10/10 Excellent

jan oscar fredrik

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff and great breakfast!
Stayed 1 night in May 2026
Verified

10/10 Excellent

Jian Hua

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff is very friendly and helpful.
Stayed 1 night in Jun 2026
Verified

10/10 Excellent

Joanne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was lovely and so were the staff, stones throw from the station, would definitely stay again.
Stayed 1 night in May 2026
Verified

8/10 Good

Geraldine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Conveniently located to cruise port. Quiet and clean
Stayed 1 night in Jun 2026
Verified

8/10 Good

Piyush

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good base to explore New Forest. The restaurant onsite has a good menu. Be aware, the Gym and pool allow only 12 guests at a time, so you might have to wait sometimes. Parking available at the hotel for £12 per night.
Stayed 1 night in May 2026
Verified

8/10 Good

Elizabeth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel, good food and facilities and close to the station. Comfortable, clean and quiet.
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Only issue was lack of AC…didn’t affect us but summer time could be a problem. Room clean, breakfast great, staff were lovely. Can walk from train station which is a bonus.
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

Avril

Liked: Cleanliness, staff & service, property conditions & facilities
Good location, close to everything, clean and comfortable, good facilities.
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Helen

Liked: Cleanliness, staff & service, amenities
Friendly staff and so helpful made it so easy to book in and pay for car park rooms got everything you need
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, amenities
Very nice and clean room and the reception staff were very helpful.
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Nigel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our room was clean and well prepared. The full english breakfast was excellent with plenty of choice, and the bar was well attended in a very pleasant ambience. All the staff were very pleasant helpful and professional, you couldn't ask for better.
Stayed 1 night in Mar 2026
Verified

8/10 Good

Joyce

Liked: Cleanliness, staff & service, property conditions & facilities
The bed was comfortable. Upon leaving there were no luggage carts available. There was a convention going on and my husband had to bring our luggage down one piece at a time. I am disabled and couldn’t help him.
Stayed 1 night in Jun 2026
Verified

8/10 Good

IAN

Liked: Cleanliness, amenities, property conditions & facilities
Friendly staff excellent breakfast and great central location
Stayed 1 night in Nov 2025
Verified

8/10 Good

ROBERT

Liked: Cleanliness, staff & service, amenities
Friendly staff
Stayed 1 night in Feb 2026
Verified

8/10 Good

Gurminder

Liked: Cleanliness, amenities, property conditions & facilities
The staff are friendly and approachable
Stayed 3 nights in Feb 2026
Verified

6/10 Okay

Simon

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Reception and dining nice, staff friendly, rooms very dated and tired
Stayed 1 night in Mar 2026
Verified

8/10 Good

Jennifer

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall experience was great except the wifi in the room wasn’t working. I had to go downstairs in the lobby to order food from outside. When traveling from abroad, like me, the cellphone network is not the greatest.
Stayed 3 nights in May 2026
Verified

8/10 Good

SAM

Liked: Cleanliness, amenities, property conditions & facilities
Lovely room and very friendly staff
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Ella

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Natalie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very friendly staff
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

carol

Liked: Cleanliness
Lovely room..spacious..clean...friendly staff. Would definitely recommend here.
Stayed 1 night in Oct 2025
Verified

8/10 Good

Nicholas

Liked: Cleanliness, staff & service, amenities
Friendly and helpful staff, great fitness centre and pool, good breakfast and nice atmosphere
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Andria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to amenities Friendly staff Excellent breakfast
Stayed 1 night in Jul 2025
Verified

10/10 Excellent

Neelima

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Convenient for the Cruise terminal. We got a short taxi from the hotel to the Terminal. Easy walking from the hotel to restaurants and shops. Nice gym and nice hotel
Stayed 1 night in Aug 2025
Verified

10/10 Excellent

STEPHEN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I didn't have breakfast but as a hotel it was convenient location, very well laid out room with everything. Also enjoyed the gym and swim facilities. The reception staff very friendly and helpful
Stayed 1 night in Dec 2025