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Novotel Southampton

4.0 star property
Hotel with a sauna, near Southampton Cruise Terminal

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Photo gallery for Novotel Southampton

Breakfast, lunch, dinner served; international cuisine
Standard Room, 1 Queen Bed with Sofa bed | Minibar, in-room safe, desk, laptop workspace
Reception
Exterior
Dock

Reviews

7.8 out of 10
Good

Popular amenities

  • Bar
  • Pool

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Standard Room, 1 Queen Bed with Sofa bed

Standard Room, 1 Queen Bed with Sofa bed | Minibar, in-room safe, desk, laptop workspace

Standard Room, 1 Queen Bed with Sofa bed

Highlights

Heating
Connecting rooms available
Free cribs/infant beds
LCD TV
Sofa bed - double
Blackout drapes/curtains
Eco-friendly toiletries
Hair dryer
  • 25 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Executive Room, 1 Queen Bed with Sofa bed

Minibar, in-room safe, desk, laptop workspace

Executive Room, 1 Queen Bed with Sofa bed

Highlights

Heating
Connecting rooms available
Free cribs/infant beds
LCD TV
Sofa bed - double
Blackout drapes/curtains
Hair dryer
Private bathroom
  • 25 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

Standard Double Room, 1 Double Bed, Accessible

Highlights

Heating
Connecting rooms available
Free cribs/infant beds
LCD TV
Sofa bed - double
Blackout drapes/curtains
Eco-friendly toiletries
Hair dryer
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 2 Twin Beds

Standard Room, 2 Twin Beds | Minibar, in-room safe, desk, laptop workspace

Standard Room, 2 Twin Beds

Highlights

Heating
Connecting rooms available
Free cribs/infant beds
LCD TV
Sofa bed - double
Blackout drapes/curtains
Eco-friendly toiletries
Hair dryer
  • 25 sq m
  • Sleeps 2
  • 2 Twin Beds

Superior Double Room, 1 Double Bed, Accessible

Highlights

Heating
Connecting rooms available
Free cribs/infant beds
LCD TV
Sofa bed - double
Blackout drapes/curtains
Eco-friendly toiletries
Hair dryer
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Room, 1 Queen Bed with Sofa bed

Minibar, in-room safe, desk, laptop workspace

Superior Room, 1 Queen Bed with Sofa bed

Highlights

Heating
Connecting rooms available
Free cribs/infant beds
LCD TV
Sofa bed - double
Blackout drapes/curtains
Eco-friendly toiletries
Hair dryer
  • 25 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed

Similar properties

Exterior

ibis Southampton Centre

  • Pet friendly
  • Free WiFi
  • Restaurant
  • Breakfast available
8.0 out of 10, Very Good, 1,000 reviews
ibis Southampton Centre

About the neighborhood

Map
1 West Quay Road, Southampton, England, SO15 1RA

What's nearby

  • WestQuay Shopping Centre - 6 min walk - 0.4 miles
  • Mayflower Theatre - 9 min walk - 0.5 miles
  • Mayflower Park - 11 min walk - 0.6 miles
  • Southampton Cruise Terminal - 14 min walk - 0.7 miles
  • St. Mary's Stadium - 3 min drive - 1.3 miles

Getting around

  • Southampton Central Station - 7 min walk
  • Heathrow Airport (LHR) - 85 min drive

Restaurants

  • ‪John Lewis & Partners - ‬13 min walk
  • ‪Costa Coffee - ‬7 min walk
  • ‪Bill's - ‬5 min walk
  • ‪The Mayflower Village - ‬9 min walk
  • ‪Ikea, Southampton - ‬4 min walk

About this property

Novotel Southampton

Upscale hotel near Southampton Cruise Terminal
Near WestQuay Shopping Centre, Novotel Southampton provides a terrace, a garden, and a bar. For some rest and relaxation, visit the sauna. The on-site international cuisine restaurant, Elements, offers breakfast, lunch, and dinner. In addition to a gym and a business center, guests can connect to free in-room WiFi.
You'll also enjoy perks such as:
  • Swimming pool
  • Breakfast (surcharge), self parking (surcharge), and an electric car charging station
  • Express check-out, a 24-hour front desk, and smoke-free premises
  • 10 meeting rooms, a banquet hall, and scooter rentals
  • Guest reviews say great things about the helpful staff and proximity to shopping
Room features
All 121 rooms offer comforts such as 24-hour room service and laptop-compatible safes, in addition to perks like late night room service and free WiFi. Guest reviews speak positively of the clean rooms at the property.
Extra amenities include:
  • Recycling, LED light bulbs, and eco-friendly cleaning products
  • Bathrooms with eco-friendly toiletries and hair dryers
  • Wardrobes/closets, free infant beds, and free tea bags/instant coffee

Languages

English, French, Italian, Polish, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Self parking on site (GBP 12 per night; includes in/out privileges)
  • Wheelchair-accessible parking available

Food and drink

  • Daily on-the-go breakfast available for a fee: GBP 18 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Elements

Things to do

  • Gym
  • Pool
  • Sauna
  • Scooter/moped rentals
  • TV in common areas

Family friendly

  • In-room crib
  • In-room sofa bed

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Luggage storage

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages
  • Wedding services

Business services

  • 10 meeting rooms
  • Business center
  • Conference space

Outdoors

  • Garden
  • Outdoor furniture
  • Terrace
  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Elevator
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 5 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Sofa bed

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • LCD TV

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar
  • Tea bags/instant coffee

More

  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Recycling
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of GBP 12 per pet, per night
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for to-go breakfast: approximately GBP 18.00 per person
  • Self parking fee: GBP 12 per night (in/out privileges)
  • Pet fee: GBP 12 per pet, per night
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Novotel Hotel Southampton
Novotel Southampton
Southampton Novotel
Novotel Southampton Hotel Southampton
Novotel Southampton Hotel
Accor Southampton
Novotel Southampton Hotel
Novotel Southampton Southampton
Novotel Southampton Hotel Southampton

Frequently asked questions

Does Novotel Southampton have a pool?

Yes, this property has a pool.

Is Novotel Southampton pet-friendly?

Yes, pets are allowed at this property. There's a fee of GBP 12 per pet, per night. Service animals are exempt from fees.

How much is parking at Novotel Southampton?

Self parking is available for GBP 12 per night.

What time is check-in at Novotel Southampton?

Check-in start time: 3:00 PM; Check-in end time: midnight.

What time is check-out at Novotel Southampton?

Check-out is at noon. Late check-out is available for a fee (subject to availability).

Where is Novotel Southampton located?

Located in Southampton City Centre, this hotel is within a 15-minute walk of Grosvenor Casino, Southampton Cruise Terminal, and WestQuay Shopping Centre. Leisure World and River Test are also within 10 minutes. Southampton Central Station is 7 minutes by foot and Millbrook Station is 24 minutes.

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Novotel Southampton Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 389 out of 1001 reviews
Rating 8 - Good. 310 out of 1001 reviews
Rating 6 - Okay. 158 out of 1001 reviews
Rating 4 - Poor. 81 out of 1001 reviews
Rating 2 - Terrible. 63 out of 1001 reviews

8.2/10

Cleanliness

8.2/10

Staff & service

7.6/10

Amenities

7.6/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

10/10 Excellent

Clare

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely hotel...really clean, friendly staff, great breakfast, close to the station, fridge in room and nice little pool.
Stayed 1 night in May 2025

8/10 Good

Emmanuel

Liked: Cleanliness, staff & service
Convenient area
Stayed 1 night in May 2025

8/10 Good

Stephen

Liked: Cleanliness, staff & service
Nice hotel close to rail station
Stayed 1 night in Feb 2025

10/10 Excellent

Ursula

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location near to city centre and close by to peppa pig world
Stayed 1 night in Mar 2025

10/10 Excellent

Alan

Liked: Cleanliness, amenities, property conditions & facilities
Easy access, large carpark, very close to Dock gate 10, short drive to dock gate 4. Shops and restaurants nearby.
Stayed 1 night in Mar 2025

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A bit fancier than a motel.
Stayed 1 night in Feb 2025

8/10 Good

Julie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Did not hear any noise from adjoining rooms. Still able to sleep comfortably despite having no air conditioning. Pool was fine for the kids. Parking was expensive but convenient!
Stayed 2 nights in May 2025

10/10 Excellent

Terry

Liked: Cleanliness, amenities, property conditions & facilities
It wasn’t an issue for us because it was not too hot, no AC in this hotel, portable fans were supplied.
Stayed 1 night in Jun 2025

8/10 Good

Galina

Liked: Cleanliness, staff & service, property conditions & facilities
close to where we needed to be lovely room - spacious and clean very good breakfast polite and helpful staff
Stayed 1 night in Oct 2024

10/10 Excellent

Louise

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel near shops and theatre very clean an nice size room.
Stayed 1 night in Nov 2024

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent location for train from London and to cruise port. Clean room and friendly staff
Stayed 1 night in Dec 2024

10/10 Excellent

Amanda

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed at this hotel for one night pre cruise and it was wonderful. Clean, quiet, staff was friendly. Would absolutely stay here again.
Stayed 1 night in Nov 2024

10/10 Excellent

Marjory

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A very good and convenient place to stay pre a cruise from Southampton. Excellent friendly staff and good food.
Stayed 1 night in Oct 2024

10/10 Excellent

Alastair

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great Christmas visit
Stayed 2 nights in Dec 2024

6/10 Okay

Michelle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room was fine, good for the rate we paid. Hotel lobby smelled terribly of fish but our room did not smell and the hotel was within walking distance to the Southampton port where we caught our cruise ship
Stayed 1 night in Mar 2025

10/10 Excellent

Jessica

Liked: Cleanliness, staff & service, room comfort

Sentimental

We love it here and will always come back, it's how our relationship blossomed so has a sentimental purpose.
Stayed 2 nights in Mar 2025

8/10 Good

DEREK

Liked: Cleanliness, staff & service
Great dining area and breakfast. Staff very attentive
Stayed 1 night in Sep 2024

10/10 Excellent

Shirley

Liked: Cleanliness
Had a good stay
Stayed 1 night in Aug 2024

8/10 Good

ALLISON DAWN

Liked: Cleanliness, staff & service, amenities
Close to train station, and bus station Ideal for shopping central all close by
Stayed 5 nights in Nov 2024

10/10 Excellent

Victor

Liked: Cleanliness, staff & service, property conditions & facilities
The staff really made the stay great. The morning breakfast team was great with our kids, and the front desk staff were quick, competent, and very helpful. The location can't be beaten if you have a cruise coming or going from Southampton.
Stayed 2 nights in Oct 2024

8/10 Good

Terence

Liked: Cleanliness, staff & service, property conditions & facilities
L:ocation was ideal for us
Stayed 1 night in Oct 2024

10/10 Excellent

layla

Liked: Cleanliness, staff & service, property conditions & facilities
Clean property. But pull out bed is absolutely horrible to sleep on Breakfast was wonderful. Staff was wonderful
Stayed 1 night in Jan 2025

6/10 Okay

Attila

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Once a good hotel trying to do its best, with cleanliness being the biggest weakness. The chargeable car park is shared with 3 hotels and prepaid parking is based on first come first served.
Stayed 3 nights in Mar 2025

6/10 Okay

Kelly

Liked: Staff & service
Disliked: Amenities
Staff very friendly and helpful.
Stayed 2 nights in Sep 2024

10/10 Excellent

Ann

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very close to cruise docks, easy walk to ship.
Stayed 2 nights in Aug 2024