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Novotel Southampton

4.0 star property
Hotel with a restaurant, near Southampton Cruise Terminal

Choose dates to view prices

Photo gallery for Novotel Southampton

Breakfast, lunch, dinner served; international cuisine
Fitness facility
Bar (on property)
Exterior
Dock
Novotel Southampton is steps from WestQuay shopping. Guests love the helpful staff and location, plus amenities like a pool, sauna, and garden. The bar offers a relaxing spot, and Elements restaurant serves international cuisine. WiFi is available throughout.

Reviews

8.0 out of 10
Very good

Popular amenities

  • Bar
  • Pool
  • Gym
  • Room service

Room options

Check availability for these dates

Tonight

Sep 13 - Sep 14
Check availability for tonight Sep 13 - Sep 14

Tomorrow

Sep 14 - Sep 15
Check availability for tomorrow Sep 14 - Sep 15
Available filters for rooms
Showing 6 of 6 rooms

View all photos for Standard Room, 1 Queen Bed with Sofa bed

Standard Room, 1 Queen Bed with Sofa bed | Minibar, in-room safe, desk, laptop workspace

Standard Room, 1 Queen Bed with Sofa bed

8.2 out of 10
Very good
(68 reviews)

Highlights

Heating
Connecting rooms available
Free cribs/infant beds
LCD TV
Sofa bed - double
Blackout drapes/curtains
Shower/tub combination
Hair dryer
  • 25 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Executive Room, 1 Queen Bed with Sofa bed

Minibar, in-room safe, desk, laptop workspace

Executive Room, 1 Queen Bed with Sofa bed

8.0 out of 10
Very good
(8 reviews)

Highlights

Heating
Connecting rooms available
Free cribs/infant beds
LCD TV
Sofa bed - double
Blackout drapes/curtains
Hair dryer
Bathrobes
  • 25 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

Standard Double Room, 1 Double Bed, Accessible

Highlights

Heating
Connecting rooms available
Free cribs/infant beds
LCD TV
Sofa bed - double
Blackout drapes/curtains
Private bathroom
Eco-friendly toiletries
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 2 Twin Beds

Standard Room, 2 Twin Beds | Minibar, in-room safe, desk, laptop workspace

Standard Room, 2 Twin Beds

8.4 out of 10
Very good
(16 reviews)

Highlights

Heating
Connecting rooms available
Free cribs/infant beds
LCD TV
Sofa bed - double
Blackout drapes/curtains
Shower/tub combination
Hair dryer
  • 25 sq m
  • Sleeps 2
  • 2 Twin Beds

Superior Double Room, 1 Double Bed, Accessible

8.0 out of 10
Very good
(5 reviews)

Highlights

Heating
Connecting rooms available
Free cribs/infant beds
LCD TV
Sofa bed - double
Blackout drapes/curtains
Private bathroom
Eco-friendly toiletries
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Room, 1 Queen Bed with Sofa bed

Minibar, in-room safe, desk, laptop workspace

Superior Room, 1 Queen Bed with Sofa bed

9.2 out of 10
Wonderful
(11 reviews)

Highlights

Heating
Connecting rooms available
Free cribs/infant beds
LCD TV
Sofa bed - double
Blackout drapes/curtains
Separate bathtub and shower
Hair dryer
  • 25 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed

About the neighborhood

Near a train station, Novotel Southampton is in Southampton City Centre, a walkable area in Southampton with great shopping. Southampton Cruise Terminal and Lymington Pier Ferry Port are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore New Forest National Park and South Downs National Park. Paultons Family Theme Park - Home of Peppa Pig World and Leisure World are also worth visiting.
Visit our Southampton travel guideOpens in a new window
Map
1 West Quay Road, Southampton, England, SO15 1RA

What's nearby

  • WestQuay Shopping Centre - 6 min walk - 0.4 miles
  • Mayflower Theatre - 9 min walk - 0.5 miles
  • Mayflower Park - 11 min walk - 0.6 miles
  • Southampton Cruise Terminal - 14 min walk - 0.7 miles
  • St. Mary's Stadium - 3 min drive - 1.3 miles

Getting around

  • Southampton Central Station - 7 min walk
  • Heathrow Airport (LHR) - 85 min drive

Restaurants

  • ‪John Lewis & Partners - ‬13 min walk
  • ‪Costa Coffee - ‬7 min walk
  • ‪Subway - ‬7 min walk
  • ‪Carluccio's - ‬13 min walk
  • ‪Starbucks - ‬4 min walk

About this property

Novotel Southampton

Upscale hotel near Southampton Cruise Terminal
Near WestQuay Shopping Centre, Novotel Southampton provides a terrace, a garden, and a bar. The on-site international cuisine restaurant, Elements, offers breakfast, lunch, and dinner. In addition to a gym and a business center, guests can connect to free in-room WiFi.
You'll also enjoy perks such as:
  • Swimming pool
  • Breakfast (surcharge), self parking (surcharge), and an electric car charging station
  • Express check-out, a vegetable garden, and a TV in the lobby
  • A banquet hall, luggage storage, and outdoor furniture
  • Guest reviews say great things about the helpful staff and proximity to shopping
Room features
All 121 rooms offer comforts such as 24-hour room service and laptop-compatible safes, in addition to perks like late night room service and free WiFi. Guest reviews speak positively of the clean rooms at the property.
Extra amenities include:
  • Recycling, LED light bulbs, and eco-friendly cleaning products
  • Bathrooms with eco-friendly toiletries and hair dryers
  • Wardrobes/closets, free infant beds, and free tea bags/instant coffee

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Self parking on site (GBP 12 per night; includes in/out privileges)
  • Wheelchair-accessible parking available

Food and drink

  • Daily on-the-go breakfast available for a fee: GBP 18 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Elements

Things to do

  • Gym
  • Pool
  • Scooter/moped rentals
  • TV in common areas

Family friendly

  • In-room crib
  • In-room sofa bed

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Luggage storage

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages
  • Wedding services

Business services

  • 10 meeting rooms
  • 5,382 square feet of conference space
  • Business center

Outdoors

  • Garden
  • Outdoor furniture
  • Terrace
  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Elevator
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 5 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Sofa bed

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • LCD TV

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar
  • Tea bags/instant coffee

More

  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Recycling
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of GBP 12 per pet, per night
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for to-go breakfast: approximately GBP 18.00 per person
  • Self parking fee: GBP 12 per night (in/out privileges)
  • Pet fee: GBP 12 per pet, per night
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Novotel Hotel Southampton
Novotel Southampton
Southampton Novotel
Novotel Southampton Hotel Southampton
Novotel Southampton Hotel
Accor Southampton
Novotel Southampton Hotel
Novotel Southampton Southampton
Novotel Southampton Hotel Southampton

Frequently asked questions

Does Novotel Southampton have a pool?

Yes, this property has a pool.

Is Novotel Southampton pet-friendly?

Yes, pets are allowed at this property. There's a fee of GBP 12 per pet, per night. Service animals are exempt from fees.

How much is parking at Novotel Southampton?

Self parking is available for GBP 12 per night.

What time is check-in at Novotel Southampton?

Check-in start time: 3:00 PM; Check-in end time: midnight.

What time is check-out at Novotel Southampton?

Check-out is at noon. Late check-out is available for a fee (subject to availability).

Where is Novotel Southampton located?

Located in Southampton City Centre, this hotel is within a 15-minute walk of Grosvenor Casino, Southampton Cruise Terminal, and WestQuay Shopping Centre. Leisure World and River Test are also within 10 minutes. Southampton Central Station is 7 minutes by foot and Millbrook Station is 24 minutes.

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Novotel Southampton Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 397 out of 1001 reviews
Rating 8 - Good. 309 out of 1001 reviews
Rating 6 - Okay. 159 out of 1001 reviews
Rating 4 - Poor. 76 out of 1001 reviews
Rating 2 - Terrible. 60 out of 1001 reviews

8.2/10

Cleanliness

8.2/10

Staff & service

7.4/10

Amenities

7.6/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

10/10 Excellent

Harold

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel was very close to the central train station and the cruise ship terminal, both walkable.
Stayed 1 night in Sep 2025

10/10 Excellent

Andria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to amenities Friendly staff Excellent breakfast
Stayed 1 night in Jul 2025

10/10 Excellent

Keith

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to train, cruise terminal and old Southampton.
Stayed 1 night in Aug 2025

10/10 Excellent

Grace Mary

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely staff /clean Room
Stayed 1 night in Sep 2025

8/10 Good

Mark

Liked: Cleanliness, staff & service, amenities
the Hotel suited our purposes it was very basic.
Stayed 5 nights in Jul 2025

8/10 Good

Alexandra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was a good size and clean if a bit dated; the beds were very comfy, and we certainly appreciated the fan overnight. The bar and restaurant staff were particularly friendly and helpful. The buffet breakfast had a great selection of food, but the absolute winner for my 9-year-old was the automatic pancake maker and giant Nutella Dispenser. We would definitely stay here again.
Stayed 2 nights in Jul 2025

10/10 Excellent

Clare

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely hotel...really clean, friendly staff, great breakfast, close to the station, fridge in room and nice little pool.
Stayed 1 night in May 2025

8/10 Good

Anthony

A bit run down and could do with a general refurb.
Stayed 1 night in Aug 2025

8/10 Good

Sanchia

Liked: Staff & service
Staff really helpful organised taxis to centre. Clean room. Bathroom set up inconvenient with toilet on own and bath hard to get in and out of especially for older people. Extra cup and towel for the third person on sofa bed but not tea cup or hand towel. Convenient location.
Stayed 1 night in Sep 2025

8/10 Good

Mohammad

Liked: Cleanliness, property conditions & facilities
Good experience
Stayed 1 night in Jun 2025

4/10 Poor

Janice

Liked: Cleanliness, staff & service
The food offerings were really poor. Only half the menu in the restaurant available. Poor quality food when it arrived. Room service breakfast cold and some ordered items not available. The room was ok for a one night stay.
Stayed 1 night in Sep 2025

6/10 Okay

Nural

Liked: Cleanliness, staff & service
Hotel rooms need modernising
Stayed 1 night in Jul 2025

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very positive welcome at reception. Service very good, room basic clean and comfortable. Breakfast very good.
Stayed 1 night in May 2025

8/10 Good

Lisa

Liked: Cleanliness, staff & service, property conditions & facilities
All the above. Great location convenient. Shame about the lack of air on in the room
Stayed 1 night in Jul 2025

10/10 Excellent

Daina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely staff and hotel

Great location and lovely staff. Nice hotel and would stay again.
Stayed 1 night in Jan 2025

10/10 Excellent

Gerithy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
N/A
Stayed 3 nights in Sep 2025

10/10 Excellent

Ken

Liked: Cleanliness, staff & service, property conditions & facilities
Breakfast was very good - with plentiful items.
Stayed 1 night in Mar 2025

10/10 Excellent

Sharon

Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel for cruise port.
Stayed 1 night in Feb 2025

8/10 Good

Emmanuel

Liked: Cleanliness, staff & service
Convenient area
Stayed 1 night in May 2025

8/10 Good

Duncan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bed good but not the best, generally room was clean and roomy. Staff were great and very friendly. TGI & McDonalds next to hotel for food.
Stayed 1 night in Jun 2025

8/10 Good

Stephen

Liked: Cleanliness, staff & service
Nice hotel close to rail station
Stayed 1 night in Feb 2025

10/10 Excellent

Suzanne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, friendly service. Comfortable beds
Stayed 1 night in May 2025

8/10 Good

Daniel

Liked: Cleanliness, staff & service
Staff excellent, however its an older building and some of the main fittings are getting a little worn although the bed and furniture is all fine. No aircon was ok in september but I wouldnt go back when its higher temperatures. not even any biscuits to have with my tea. would probably save the money and book into the ibis or ibis budget across the carpark next time.
Stayed 2 nights in Sep 2025

8/10 Good

Ciara

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel comfortable. Lovely pool small but suited us. Staff very helpful. Breakfast was lovely. Only issue we had was the fire alarm going off at 11 pm (not great with small kids) which is Beyond the staffs control.
Stayed 2 nights in May 2025

8/10 Good

Galina

Liked: Cleanliness, staff & service, property conditions & facilities
close to where we needed to be lovely room - spacious and clean very good breakfast polite and helpful staff
Stayed 1 night in Oct 2024

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