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ibis Southampton Centre

Property class: 3

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Photo gallery for ibis Southampton Centre

Exterior - ibis Southampton Centre (Southampton)
Daily buffet breakfast (GBP 12.00 per person) - ibis Southampton Centre (Southampton)
Standard Room with 1 Double Bed - Harbour view | View from room - ibis Southampton Centre (Southampton)
Exterior - ibis Southampton Centre (Southampton)
Meeting facility - ibis Southampton Centre (Southampton)
Located in central Southampton, ibis Southampton Centre offers a peaceful garden retreat and The Cafe restaurant. Guests praise the helpful staff. Enjoy free WiFi, bike rentals, and conference facilities. WestQuay Shopping Centre is conveniently nearby.

Reviews

7.8 out of 10
Good

Popular amenities

  • Pet friendly
  • Free WiFi
  • Parking available
  • Business services

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Room, 1 Double Bed

Room, 1 Double Bed | In-room safe, desk, iron/ironing board, free cribs/infant beds

Room, 1 Double Bed

8.0 out of 10
Very good
(179 reviews)
  • 14 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

View all photos for Twin Room, 2 Twin Beds

Twin Room, 2 Twin Beds | In-room safe, desk, iron/ironing board, free cribs/infant beds

Twin Room, 2 Twin Beds

8.0 out of 10
Very good
(80 reviews)
  • 14 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

View all photos for Standard Room with 1 Double Bed - Harbour view

Standard Room with 1 Double Bed - Harbour view | In-room safe, desk, iron/ironing board, free cribs/infant beds

Standard Room with 1 Double Bed - Harbour view

7.2 out of 10
Good
(17 reviews)
  • Harbor view
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

View all photos for Standard Room, 2 Twin Beds, Harbor View

Standard Room, 2 Twin Beds, Harbor View | In-room safe, desk, iron/ironing board, free cribs/infant beds

Standard Room, 2 Twin Beds, Harbor View

7.0 out of 10
Good
(7 reviews)
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

View all photos for Room, 1 Double Bed, Accessible

Room, 1 Double Bed, Accessible | In-room safe, desk, iron/ironing board, free cribs/infant beds

Room, 1 Double Bed, Accessible

  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

About the neighborhood

Near a train station, ibis Southampton Centre is in Southampton City Centre, a walkable area in Southampton with good shopping. Travelers eager for a bit of culture can stop by Beaulieu National Motor Museum, while those wishing to experience the area's natural beauty can explore New Forest National Park and South Downs National Park. Looking to enjoy an event or a game while in town? See what's going on at Civic Centre, or consider a night out at Wickham Estate. Visit our Southampton travel guide
Map
9 West Quay Road, Southampton, England, SO15 1RA

What's nearby

  • Mayflower Theatre
    Mayflower Theatre
    11 min walk - 0.6 miles
  • Mayflower Park
    Mayflower Park
    11 min walk - 0.6 miles
  • SeaCity Museum
    SeaCity Museum
    12 min walk - 0.7 miles
  • WestQuay Shopping Centre
    8 min walk - 0.4 miles
  • Southampton Guildhall
    12 min walk - 0.7 miles

Getting around

  • Southampton Central Station
    8 min walk
  • Southampton (SOU)
    9 min drive

Restaurants

  • McDonald's
    2 min walk
  • McDonald's
    12 min walk
  • Costa Coffee
    8 min walk
  • Ed's Easy Diner
    12 min walk
  • PizzaExpress
    15 min walk

About this property

ibis Southampton Centre

Hotel near Southampton Cruise Terminal
Near WestQuay Shopping Centre, ibis Southampton Centre provides a garden, dry cleaning/laundry services, and a bar. The on-site restaurant, The Cafe, offers breakfast and dinner. Guests can connect to free in-room WiFi.
You'll also find perks like:
  • Buffet breakfast (surcharge), bike rentals, and self parking (surcharge)
  • An electric car charging station, a banquet hall, and laundry services
  • A front-desk safe, luggage storage, and a water dispenser
  • Guest reviews give top marks for the breakfast, helpful staff, and location
Room features
All 93 rooms boast comforts such as free WiFi and safes. Guest reviews give good marks for the clean rooms at the property.
More amenities include:
  • Recycling, LED light bulbs, and eco-friendly cleaning products
  • Bathrooms with eco-friendly toiletries and tubs or showers
  • TVs with cable channels
  • Free infant beds, coffee/tea makers, and heating

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Self parking on site (GBP 12 per night; includes in/out privileges)
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:00 AM to 11:00 AM for a fee: GBP 12 per person
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • The Cafe

Things to do

  • Bicycle rentals

Family friendly

  • In-room crib
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 2 meeting rooms

Outdoors

  • Garden
  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 3 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • TV with cable channels

Food and drink

  • Coffee/tea maker

More

  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free local calls
  • Heating
  • Iron/ironing board on request
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 2:00 AM
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of GBP 10 per pet, per night
Service animals are welcome, and are exempt from fees
1 total pets

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately GBP 12.00 per person
  • Self parking fee: GBP 12 per night (in/out privileges)
  • Pet fee: GBP 10 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Air conditioning is not provided
Safety features at this property include a fire extinguisher

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
The photos in this description reflect the brand standard and are provided for illustrative purposes only
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

ibis Hotel Southampton Centre
ibis Southampton Centre
ibis Southampton Centre Hotel
ibis Southampton Centre Hotel
Accor Hotel Southampton Centre
ibis Southampton Centre Southampton
ibis Southampton Centre Hotel Southampton

Frequently asked questions

Is ibis Southampton Centre pet-friendly?

Yes, this hotel allows pets (limit 1 total). There's a fee of GBP 10 per pet, per night. Service animals are exempt from fees.

How much is parking?

Self parking is available for GBP 12 per night.

What time is check-in at ibis Southampton Centre?

Check-in start time: 3:00 PM; Check-in end time: 2:00 AM. After-hours check-in is not available.

What time is check-out at ibis Southampton Centre?

Check-out is at noon.

Where is ibis Southampton Centre located?

Located in Southampton City Centre, this hotel is within a 15-minute walk of Grosvenor Casino, Southampton Cruise Terminal, and WestQuay Shopping Centre. River Test and The Quays are also within 10 minutes. Southampton Central Station is 8 minutes by foot and Millbrook Station is 25 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

ibis Southampton Centre Reviews

7.8

Good

8.2

Cleanliness

7.4

Amenities

8.6

Staff & service

7.4

Property conditions & facilities
Rating 10 - Excellent. 455 out of 1167 reviews
Rating 8 - Good. 350 out of 1167 reviews
Rating 6 - Okay. 214 out of 1167 reviews
Rating 4 - Poor. 84 out of 1167 reviews
Rating 2 - Terrible. 64 out of 1167 reviews

Reviews

Verified

10/10 Excellent

Derek

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Needed a stopover before boarding a cruise. Great place, easy to find, easy to park andgreat for local shops, bars and restaurants.
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

russell

Liked: Cleanliness, staff & service, amenities
Friendly staff nice room, good breakfast
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Marion

Ideal hotel to stay in the night before a cruise. Staff very nice.
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Roger

Liked: Cleanliness, amenities, property conditions & facilities
Great welcome, safe and clean area, clean room with nice amenities (tea coffee).
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Joel

Liked: Cleanliness, amenities, property conditions & facilities
Clean room, friendly staff, decent size tub, electric kettle, good breakfast in the morning.
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Jane

Liked: Cleanliness, property conditions & facilities
Great welcome staff very helpful
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was clean, staff very friendly and the breakfast was good with great variety on offer.
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Frederick

Liked: Cleanliness
Nice yet affordable hotel convenient to cruise terminals (by taxi). Calm atmosphere even on a Saturday night. Friendly and helpful staff.
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Nicola

Liked: Cleanliness, amenities, property conditions & facilities
Room spotless and staff amazing.
Stayed 1 night in Aug 2025
Verified

10/10 Excellent

Eileen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location. Clean and comfortable accommodation. Excellent value and service.
Stayed 1 night in Dec 2025
Verified

6/10 Okay

Kevin

Liked: Cleanliness, amenities, property conditions & facilities
Yes very helpful staff and our room was spotless.
Stayed 1 night in Nov 2025
Verified

6/10 Okay

Keith

Liked: Cleanliness
Staff fabulous all of them
Stayed 3 nights in Feb 2026
Verified

10/10 Excellent

Colin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It has been a pleasant stay, great location.
Stayed 1 night in Oct 2025
Verified

8/10 Good

Renee

Liked: Cleanliness, staff & service, property conditions & facilities
Great basic stay, friendly staff.
Stayed 1 night in Aug 2025
Verified

8/10 Good

Nanette

Liked: Cleanliness, staff & service, amenities
Friendly staff
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Louise

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely quiet, comfortable bed , friendly staff. Breakfast was served at sister hotel Novotel. Again staff were friendly and efficient. Food was plentiful and fresh.
Stayed 1 night in Dec 2025
Verified

8/10 Good

Vivian

Liked: Cleanliness, staff & service, amenities
Staff were super nice and attentive.
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

Daniela

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean rooms, good for a night’s stay, restaurants within walking distance
Stayed 1 night in Sep 2025
Verified

8/10 Good

Marius

Liked: Staff & service, amenities
Rooms are bit wore down and not spotless as you would expect but the bed is comfortable. Room was also surprisingly quiet as requested which deserves a good score. Staff very accommodating accommodating
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Ian

Liked: Cleanliness, staff & service, amenities
Clean and comfy
Stayed 1 night in Dec 2025
Verified

6/10 Okay

Anna

Liked: Staff & service
Disliked: Cleanliness
Room was basic but adequate. Staff helpful and polite.
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Colin

Liked: Cleanliness, staff & service, amenities
The room was a bit small,but 1 night was ok. Staff where fabulous,everything was clean. Pretty close to the city centre. Ideal for cruise terminals.
Stayed 1 night in Dec 2025
Verified

8/10 Good

Mark

Liked: Staff & service
Good value for a room in a central location. Hotel was clean and staff were present. Room was aged and smelt musty.
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Michael

Liked: Cleanliness, amenities, property conditions & facilities
Nice room and location. Walkable to city center
Stayed 2 nights in Nov 2025
Verified

8/10 Good

Penelope

Lovely staff on reception. Good location. Room a bit dated and could do with refurbishing, but a comfortable stay.
Stayed 1 night in Nov 2025