ibis Southampton Centre

3.0 star property
Hotel with a restaurant, near Southampton Cruise Terminal

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Photo gallery for ibis Southampton Centre

Exterior
Exterior
Standard Room with 1 Double Bed - Harbour view | In-room safe, desk, iron/ironing board, free cribs/infant beds
Standard Room with 1 Double Bed - Harbour view | In-room safe, desk, iron/ironing board, free cribs/infant beds
Room, 1 Double Bed | In-room safe, desk, iron/ironing board, free cribs/infant beds

Reviews

8.0 out of 10
Very good

Popular amenities

  • Bar
  • 24/7 front desk
  • Parking available
  • Housekeeping

Room options

Available filters for rooms
Showing 5 of 5 rooms

Standard Room with 1 Double Bed - Harbour view

Highlights

Heating
Connecting rooms available
Free cribs/infant beds
TV
Hair dryer
Private bathroom
Eco-friendly toiletries
Coffee/tea maker
  • Harbor view
  • Sleeps 2
  • 1 Double Bed

Twin Room, 2 Twin Beds

Highlights

Heating
Connecting rooms available
Free cribs/infant beds
TV
Hair dryer
Private bathroom
Eco-friendly toiletries
Coffee/tea maker
  • 13.5 sq m
  • Sleeps 2
  • 2 Twin Beds

Room, 1 Double Bed, Accessible

Highlights

Heating
Connecting rooms available
Free cribs/infant beds
TV
Hair dryer
Private bathroom
Eco-friendly toiletries
Coffee/tea maker
  • Sleeps 2
  • 1 Double Bed

Standard Room, 2 Twin Beds, Harbor View

Highlights

Heating
Connecting rooms available
Free cribs/infant beds
TV
Hair dryer
Private bathroom
Eco-friendly toiletries
Coffee/tea maker
  • Sleeps 2
  • 2 Twin Beds

Room, 1 Double Bed

Highlights

Heating
Connecting rooms available
Free cribs/infant beds
TV
Hair dryer
Private bathroom
Eco-friendly toiletries
Coffee/tea maker
  • 13.5 sq m
  • Sleeps 2
  • 1 Double Bed

Similar properties

About the neighborhood

Map
9 West Quay Road, Southampton, England, SO15 1RA

What's nearby

  • WestQuay Shopping Centre - 6 min walk - 0.4 miles
  • Mayflower Theatre - 9 min walk - 0.5 miles
  • Mayflower Park - 11 min walk - 0.6 miles
  • Southampton Cruise Terminal - 14 min walk - 0.7 miles
  • St. Mary's Stadium - 3 min drive - 1.3 miles

Getting around

  • Southampton Central Station - 8 min walk
  • Southampton (SOU) - 9 min drive

Restaurants

  • ‪McDonald's - ‬13 min walk
  • ‪John Lewis & Partners - ‬12 min walk
  • ‪Costa Coffee - ‬8 min walk
  • ‪Costa Coffee - ‬12 min walk
  • ‪Bill's - ‬3 min walk

About this property

ibis Southampton Centre

Hotel near Southampton Cruise Terminal
Near WestQuay Shopping Centre, ibis Southampton Centre provides a garden, dry cleaning/laundry services, and a bar. The on-site restaurant, The Cafe, offers breakfast and dinner. Guests can connect to free in-room WiFi.
You'll also find perks like:
  • Buffet breakfast (surcharge), bike rentals, and self parking (surcharge)
  • An electric car charging station, free newspapers, and luggage storage
  • A water dispenser, a banquet hall, and a 24-hour front desk
  • Guest reviews give top marks for the breakfast, helpful staff, and location
Room features
All 93 rooms boast comforts such as free WiFi and safes. Guest reviews give good marks for the clean rooms at the property.
More amenities include:
  • Recycling, LED light bulbs, and eco-friendly cleaning products
  • Bathrooms with eco-friendly toiletries and tubs or showers
  • TVs with cable channels
  • Free infant beds, coffee/tea makers, and heating

Languages

English, French, Hungarian, Italian, Latvian, Lithuanian, Polish, Portuguese, Romanian, Russian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Self parking on site (GBP 12 per day; includes in/out privileges)
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:00 AM to 11:00 AM for a fee: GBP 12 per person
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • The Cafe

Things to do

  • Bicycle rentals

Family friendly

  • In-room crib
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 2 meeting rooms

Outdoors

  • Garden
  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 3 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • TV with cable channels

Food and drink

  • Coffee/tea maker

More

  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free local calls
  • Heating
  • Iron/ironing board on request
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 2:00 AM
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of GBP 10 per pet, per night
Service animals are welcome, and are exempt from fees
1 total pets

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately GBP 12.00 per person
  • Self parking fee: GBP 12 per day (in/out privileges)
  • Pet fee: GBP 10 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Air conditioning is not provided

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
The photos in this description reflect the brand standard and are provided for illustrative purposes only
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

ibis Hotel Southampton Centre
ibis Southampton Centre
ibis Southampton Centre Hotel
ibis Southampton Centre Hotel
Accor Hotel Southampton Centre
ibis Southampton Centre Southampton
ibis Southampton Centre Hotel Southampton

Frequently asked questions

Is ibis Southampton Centre pet-friendly?

Yes, this hotel allows pets (limit 1 total). There's a fee of GBP 10 per pet, per night. Service animals are exempt from fees.

How much is parking at ibis Southampton Centre?

Self parking is available for GBP 12 per day.

What time is check-in at ibis Southampton Centre?

Check-in start time: 3:00 PM; Check-in end time: 2:00 AM. After-hours check-in is not available.

What time is check-out at ibis Southampton Centre?

Check-out is at noon.

Where is ibis Southampton Centre located?

Located in Southampton City Centre, this hotel is within a 15-minute walk of Grosvenor Casino, Southampton Cruise Terminal, and WestQuay Shopping Centre. Leisure World and River Test are also within 10 minutes. Southampton Central Station is 8 minutes by foot and Millbrook Station is 25 minutes.

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ibis Southampton Centre Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 416 out of 1002 reviews
Rating 8 - Good. 302 out of 1002 reviews
Rating 6 - Okay. 175 out of 1002 reviews
Rating 4 - Poor. 67 out of 1002 reviews
Rating 2 - Terrible. 42 out of 1002 reviews

8.2/10

Cleanliness

8.6/10

Staff & service

7.6/10

Amenities

7.6/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10

Great budget hotel
Stayed 1 night in Apr 2025

8/10

Ideal hotel for pre-cruise stay
Stayed 1 night in May 2025

8/10

Close to the cruise port
Stayed 1 night in May 2025

8/10

Good location! Clean area, very convenient for cruise ship guests. Front desk people very helpful.
Stayed 3 nights in May 2025

10/10

Lovely room, staff very attentive and area so convenient for any last minute shopping before embarking on your journey
Stayed 1 night in May 2025

10/10

I really appreciated how kind and helpful the staff was.
Stayed 1 night in May 2025

8/10

Staff were awesome , hotel close to many things . Good breakfast available . Convenient to rail and coach stations , will stay again
Stayed 4 nights in Apr 2025

8/10

Excellent location Very tidy Delightful staff Good food quality Rooms were very warm and no useful aircon Overall very good value
Stayed 1 night in Jun 2025

10/10

Close to restaurants, pharmacy, and cruise terminal.
Stayed 2 nights in Mar 2025

10/10

Excellent staff
Stayed 2 nights in Apr 2025

8/10

Quiet, clean rooms. Good breakfast buffet Pleasant helpful staff Interesting art on the wall in room? AC would have been nice
Stayed 1 night in May 2025

10/10

Great stay and services will certainly stay again
Stayed 3 nights in Jan 2025

6/10

The staff was very friendly and helpful. Location very accessible to train bus and the boat pier. Walking distance to the high Street and the mall was fabulous. The carpet in the room was old and stained and smelt kind of musty.
Stayed 4 nights in Mar 2025

10/10

Property is adjacent to train station and near the cruise terminal. Perfect location and service. Our second stay.
Stayed 1 night in Mar 2025

10/10

Price is good and convenient for cruises shame about the car park charge. Staff very helpful.
Stayed 1 night in Apr 2025

8/10

Good location and facilities, downside was having to pay for car parking
Stayed 1 night in May 2025

6/10

Close to everything
Stayed 1 night in Apr 2025

10/10

It was very convenient for the Southampton Marathon.
Stayed 1 night in Apr 2025

10/10

Key cards failed frequently but we were helped by the wonderful Katey at the front desk! She was truly an ambassador of the Ibis brand! Hotel provides a great , walkable location to the cruise terminals , shopping and more! Try there pizza!!
View from our window of cruise ship
A photo of a lobby poster
Downtown Southampton
Stayed 5 nights in May 2025

10/10

This is may second visit to this hotel and it was great. Thank you
Stayed 1 night in Apr 2025

8/10

Good location on a budget
Stayed 1 night in Feb 2025

10/10

Great for a quick trip, staff were very friendly , very happy with everything
Stayed 8 nights in Jan 2025

6/10

Was ok, staff wasn’t overly friendly.
Stayed 1 night in May 2025

4/10

This will be considered a 2 or 2 1/2 stars is in a convenient location if you are taking a cruise from Southampton but is very basic and rooms are very small nothing fancy in this hotel. The guys in the restaurant are very nice and helpful
Stayed 1 night in Apr 2025

10/10

Check in staff very kind and efficient.
Stayed 1 night in Jan 2025