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Hospitality Carnarvon, SureStay Collection by Best Western

3.5 star property
Bayside hotel with free breakfast and an outdoor pool

Choose dates to view prices

Photo gallery for Hospitality Carnarvon, SureStay Collection by Best Western

Free daily continental breakfast
BBQ/picnic area
Reception
Aerial view
Family Room | Minibar, desk, blackout drapes, iron/ironing board
Hospitality Carnarvon, SureStay Collection by Best Western offers oceanfront charm. Enjoy continental breakfast, relax in the garden or by the outdoor pool. Sails Restaurant serves international cuisine, and free WiFi keeps you connected.

Reviews

8.4 out of 10
Very good

Popular amenities

  • Room service
  • Bar
  • Pool
  • Housekeeping

Room options

Available filters for rooms
Showing 12 of 12 rooms

View all photos for Standard Room

Standard Room | Minibar, desk, blackout drapes, iron/ironing board

Standard Room

8.8 out of 10
Excellent
(14 reviews)

Highlights

Air conditioning
Free cribs/infant beds
Refrigerator
TV
Blackout drapes/curtains
Eco-friendly toiletries
Hair dryer
Private bathroom
  • 24 sq m
  • Sleeps 3
  • 1 Twin Bed and 1 Queen Bed

View all photos for Executive King Room

Executive King Room | Minibar, desk, blackout drapes, iron/ironing board

Executive King Room

9.4 out of 10
Exceptional
(3 reviews)

Highlights

Air conditioning
Free cribs/infant beds
Refrigerator
TV
Blackout drapes/curtains
Eco-friendly toiletries
Hair dryer
Private bathroom
  • 24 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Queen Room

Executive Queen Room | Minibar, desk, blackout drapes, iron/ironing board

Executive Queen Room

9.0 out of 10
Wonderful
(6 reviews)

Highlights

Air conditioning
Free cribs/infant beds
Refrigerator
TV
Blackout drapes/curtains
Eco-friendly toiletries
Hair dryer
Private bathroom
  • 24 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Family Room

Family Room | Minibar, desk, blackout drapes, iron/ironing board

Family Room

9.0 out of 10
Wonderful
(6 reviews)

Highlights

Air conditioning
Free cribs/infant beds
Refrigerator
TV
Blackout drapes/curtains
Eco-friendly toiletries
Hair dryer
Private bathroom
  • 26 sq m
  • Sleeps 4
  • 1 Queen Bed and 2 Twin Beds

1 Queen 2 Single Beds, Non-Smoking, Family Room, Mini Bar, Cable Tv, High Speed Internet Access, Air-Conditioned

  • Sleeps 3

1 Queen And 1 Single, Non-Smoking, High Speed Internet Access, Work Desk, Cable Tv, Mini Bar, Air-Conditioned

  • Sleeps 3

1 King Bed, Non-Smoking, Executive Room, Mini Bar, Cable Tv, High Speed Internet Access, Air-Conditioned

  • Sleeps 2

1 Queen Bed, Non-Smoking, Executive Room, Mini Bar, Cable Tv, High Speed Internet Access, Air-Conditioned

  • Sleeps 2

Standard Room

  • Sleeps 3

Family Room

  • Sleeps 4

Executive King Room

  • Sleeps 2

Motel

  • Sleeps 2

About the neighborhood

Map
6 West Street, South Carnarvon, WA, 6701

What's nearby

  • Fascine Boardwalk - 1 min walk - 0.1 miles
  • Carnarvon War Memorial - 12 min walk - 0.7 miles
  • Carnarvon Visitor Centre - 3 min drive - 1.6 miles
  • Lighthouse Keepers Cottage - 6 min drive - 2.9 miles
  • OTC Dish - 11 min drive - 6.7 miles

Getting around

  • Carnarvon, WA (CVQ) - 3 min drive

Restaurants

  • ‪Carnarvon Hotel - ‬7 min walk
  • ‪Sunsets Cafe - ‬6 min drive
  • ‪Dalmacija Club - ‬4 min drive
  • ‪The Waters Edge Restaurant - ‬7 min walk
  • ‪Carnarvon HotRocks Restaurant - ‬19 min walk

About this property

Hospitality Carnarvon, SureStay Collection by Best Western

Hotel by the ocean
You can look forward to free continental breakfast, a garden, and dry cleaning/laundry services at Hospitality Carnarvon, SureStay Collection by Best Western. The on-site international cuisine restaurant, Sails Restaurant, offers breakfast, dinner, and al fresco dining. Stay connected with free in-room WiFi, and guests can find other amenities such as a bar.
Other perks include:
  • An outdoor pool along with sun loungers
  • Free self parking
  • Express check-out, express check-in, and laundry services
  • Tour/ticket assistance, a computer station, and a banquet hall
  • Guest reviews speak highly of the helpful staff
Room features
All guestrooms at Hospitality Carnarvon, SureStay Collection by Best Western include thoughtful touches such as air conditioning, in addition to amenities like free WiFi and minibars.
Extra conveniences in all rooms include:
  • Free tea bags/instant coffee and electric kettles
  • Eco-friendly toiletries, showers, and hair dryers
  • TVs with cable channels
  • Refrigerators, toasters, and heating

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Onsite parking includes off-street options

Food and drink

  • Free continental breakfast available daily 7:00 AM to 9:00 AM
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Sails Restaurant

Things to do

  • Outdoor pool

Family friendly

  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Computer station

Outdoors

  • Barbecue grill
  • Garden
  • On the bay
  • Picnic area
  • Pool loungers

Accessibility

  • No elevator

More

  • 1 floor
  • At least 80% lighting from LEDs
  • Banquet hall
  • Designated smoking areas
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower
  • Towels provided

Entertainment

  • TV with cable channels

Food and drink

  • Electric kettle
  • Limited room service
  • Minibar
  • Refrigerator
  • Restaurant dining guides
  • Tea bags/instant coffee
  • Toaster

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Desk
  • Eco-friendly toiletries
  • Heating (climate-controlled)
  • Iron/ironing board

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 10 PM
Early check-in subject to availability
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 10 AM
Contactless check-out available
Late check-out subject to availability
Express check-out available

Special check-in instructions

The property charges 1.94 percent for credit card payments
The front desk is open daily from 7:00 AM - 10 PM
Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions and lockbox information; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 7:30 PM please contact the property in advance using the information on the booking confirmation

Renovations and closures

The following facilities are closed on Christmas Day:
  • Dining venue(s)

Access methods

Front desk (limited hours), lockbox

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
1 child, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available

Property payment types

Important information

Optional extras

  • Credit card charges are subject to a surcharge of 1.94 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)

We should mention

This property does not have elevators
This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties
Only registered guests are allowed in the guestrooms

National rating

This property has been awarded a star rating from the Australian Star Ratings Agency, Star Ratings Australia.

Property is also known as

Best Western Carnarvon
Best Western Hospitality Carnarvon
Best Western Hospitality Inn Carnarvon
Carnarvon Best Western
Carnarvon Inn
Hospitality Inn Carnarvon
SureStay Collection by Best Western Hospitality Carnarvon
Hospitality Carnarvon SureStay Collection by Best Western
Hospitality Carnarvon, SureStay Collection by Best Western Hotel

Frequently asked questions

Does Hospitality Carnarvon, SureStay Collection by Best Western have a pool?

Yes, this property has an outdoor pool.

Is Hospitality Carnarvon, SureStay Collection by Best Western pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Hospitality Carnarvon, SureStay Collection by Best Western?

Self parking is free at this property.

What time is check-in at Hospitality Carnarvon, SureStay Collection by Best Western?

Check-in start time: 2 PM; Check-in end time: 10 PM.

What time is check-out at Hospitality Carnarvon, SureStay Collection by Best Western?

Check-out is at 10 AM.

Where is Hospitality Carnarvon, SureStay Collection by Best Western located?

Located in the heart of South Carnarvon, this hotel is steps from Fascine Boardwalk and Gascoyne River. Carnarvon War Memorial and Carnarvon Visitor Centre are also within 2 mi (3 km).

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Reviews

Hospitality Carnarvon, SureStay Collection by Best Western Reviews

8.4

Very Good

8.6

Cleanliness

7.6

Location

8.6

Staff & service

7.6

Eco-friendliness

8.0

Property conditions & facilities
Rating 10 - Excellent. 323 out of 858 reviews
Rating 8 - Good. 407 out of 858 reviews
Rating 6 - Okay. 88 out of 858 reviews
Rating 4 - Poor. 23 out of 858 reviews
Rating 2 - Terrible. 17 out of 858 reviews

Reviews

8/10 Good

Heinrich

Liked: Cleanliness
Thanks for the accommodation and breakfast.
Stayed 2 nights in Sep 2025

8/10 Good

JIll

Liked: Cleanliness, staff & service, amenities
Room was comfortable, good location, restuarant excellent
Stayed 2 nights in Aug 2025

8/10 Good

Sue

Liked: Amenities
This property is an older style however the rooms are a good size with lots of wardrobe & bench space.Facilities in the rooms are good .Beds are comfortable. The on site restaurant Sails serves very good food with generous helpings.
Stayed 2 nights in Sep 2025

4/10 Poor

George

Disliked: Cleanliness, property conditions & facilities
Dirty, everywhere, everything.
Stayed 1 night in Oct 2025

8/10 Good

Alison

Liked: Cleanliness, staff & service, property conditions & facilities
After a long day of driving we slept comfortably in the king size bed :)
Stayed 1 night in Jun 2025

8/10 Good

Malcolm

Liked: Cleanliness, staff & service, room comfort

Certainly would consider staying there again

We have stayed before so knew what to expect. The decor is a bit tired but the breakfasts are good and the beds were comfy.
Stayed 1 night in May 2025

8/10 Good

Linda

Liked: Cleanliness, staff & service, room comfort
Beds were comfy. Linen and towels spotless. All meals we had at the restaurant were delicious. Wouldn’t bother going into town to eat.
Stayed 1 night in Jun 2025

8/10 Good

Janice

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was clean but could use a refresh. Reataurant was excellent!
Stayed 1 night in Apr 2025

10/10 Excellent

Peter

Liked: Staff & service, property conditions & facilities
Clean, comfortable and affordable accommodation.
Stayed 1 night in Oct 2024

10/10 Excellent

Mellissa

Liked: Cleanliness, staff & service, property conditions & facilities
Great little place to stay
Stayed 1 night in Feb 2024

10/10 Excellent

alan

Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel clean and comfortable rooms
Stayed 1 night in Jul 2024

8/10 Good

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
Rooms are clean the food at restaurant was amazing
Stayed 1 night in Jul 2024

10/10 Excellent

Claire

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was lovely to be recognized and welcomed by the breakfast attendant when I went in for breakfast on my first morning. She remembered me from my previous visit.
Stayed 2 nights in Mar 2025

10/10 Excellent

Bernadette

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel to stay

Very good hotel with breakfast included. Reasonable price and friendly staff. I use this group hotel every time for my business trip
Stayed 1 night in Oct 2024

10/10 Excellent

Matt

Liked: Cleanliness, staff & service, property conditions & facilities
Handy location near the river
Stayed 1 night in Sep 2024

8/10 Good

Jane

Liked: Cleanliness, amenities, property conditions & facilities
Good value room, bathroom old but clean, restaurant was good and having a basic breakfast included was convenient.
Stayed 1 night in May 2024

10/10 Excellent

Ina

Liked: Cleanliness, staff & service, property conditions & facilities
It's a nice quiet place and very kind staff.
Stayed 1 night in Feb 2024

4/10 Poor

Michelle

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Unfortunately, our stay at Hospitality Carnarvon was far from restful. While the room was tidy, staff were polite & breakfast was fresh, several serious issues made the experience distressing. The toilet walls had bad water damage & the shower covered in extreme mould & mildew. We had to lay a towel down to shower on as it was so dirty. Folded sheets were used instead of a proper comforter cover, which came undone and exposed an unhygienic blood stained doona. The door lock could be disengaged from inside by simply pulling the handle & with our room right by the water, our toddler could have walked out unnoticed. We had to stay hyper-alert the entire time. Most concerning was a violent guest who screamed threats, smashed doors (including ours) & kicked walls for over three hours right near our car too. Our toddler woke crying every 20 minutes all night due to being terrified. We called police but couldn’t get through. Staff said “I’m sorry but at least everyone is safe”. There was also confusion with our check-in paperwork, our credit card form was misplaced & we had to fill it out again. While staff were courteous, the combination of hygiene issues, safety risks, and lack support made this a stay we wouldn’t repeat.
Stayed 1 night in Oct 2025

8/10 Good

Margaret

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and comfy for an overnight stay with breakfast included which is a bonus.
Stayed 1 night in Sep 2022

8/10 Good

Therése

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good motel next to the yacht club in Carnarvon. We stayed just one night on our way south from Exmouth. Close to the waterfront. Clean rooms and comfortable beds. Pool area was nice. Good and silent air conditioner.
Stayed 1 night in Dec 2024

10/10 Excellent

Kerry

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Spacious, clean, great restaurant and breakfast inc goo value
Stayed 1 night in Aug 2022

8/10 Good

Nikki

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very pleasant staff and very accommodating
Stayed 1 night in Dec 2023

8/10 Good

Margaret

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy location near water Good shower and comfy bed. Good breakfast included in price a bonus.
Stayed 1 night in Sep 2023

10/10 Excellent

Jialiang

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Kind staff!
Stayed 1 night in Jul 2024

10/10 Excellent

MARK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Overnight Stay

A pleasant surprise. Clean room with all amenities. Great food in the restaurant. Breakfast was good. Overall a great overnight stay.
Stayed 1 night in Apr 2024

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