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Soviva Resort - Families Only

3.0 star property
Suburban resort with 4 restaurants and 2 outdoor pools

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Photo gallery for Soviva Resort - Families Only

Indoor pool, 2 outdoor pools, pool umbrellas, sun loungers
Exterior detail
Reception
Reception
Bar (on property)

Reviews

5.4 out of 10

Popular amenities

  • Hot Tub
  • All inclusive
  • Bar
  • Gym
  • Pool
  • Laundry

Room options

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About the neighborhood

Map
Route EI Kantaoui, Hammam, Port El Kantaoui, 4089

What's nearby

  • El Kantaoui Golf Course - 17 min walk - 0.9 miles
  • Acqua Palace Water Park - 3 min drive - 1.2 miles
  • Hannibal Park - 3 min drive - 1.6 miles
  • Port El Kantaoui Harbour - 3 min drive - 1.4 miles
  • Port El Kantaoui Beach - 4 min drive - 1.6 miles

Getting around

  • Kalaa Kebira Station - 16 min drive
  • Monastir (MIR-Habib Bourguiba Intl.) - 36 min drive

Restaurants

  • ‪Hard Rock Cafe Port El Kantaoui - ‬2 min drive
  • ‪Salon de Thé Sunflower - ‬3 min drive
  • ‪Formule 1 - ‬3 min drive
  • ‪A la Carte - ‬3 min drive
  • ‪Garden Grill - ‬2 min drive

About this property

Soviva Resort - Families Only

Resort located in Hammam Sousse
You can look forward to a poolside bar, a coffee shop/cafe, and a garden at Soviva Resort - Families Only. For some rest and relaxation, visit the sauna or steam room, and indulge in a massage. At the 4 on-site restaurants, enjoy breakfast, lunch, dinner, and international cuisine. Fitness classes are offered at the health club; other things to do include beach volleyball. Stay connected with free WiFi in public areas, and guests can find other amenities such as a playground and a hair salon.
Other perks include:
  • 2 outdoor pools and an indoor pool, with a lazy river, a waterslide, and sun loungers
  • Free self parking
  • Supervised childcare (surcharge), coffee/tea in the lobby, and a banquet hall
  • Tour/ticket assistance, barbecue grills, and a gift shop
Room features
All 513 rooms offer comforts such as air conditioning, as well as amenities like minibars.
Other conveniences in all rooms include:
  • Bathrooms with shower/tub combinations and hair dryers
  • TVs with satellite channels
  • Balconies, daily housekeeping, and phones

All inclusive details

All-inclusive room rates at Soviva Resort - Families Only are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).

Languages

Arabic, English, French, German, Russian

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • 4 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Soviva Golden

Things to do

  • 2 outdoor pools
  • Arcade/game room
  • Beach volleyball
  • Children's club
  • Children's pool
  • Fitness classes
  • Health club
  • Hot tub
  • Indoor pool
  • Lazy river
  • Playground
  • Sauna
  • Steam room
  • Waterslide

Family friendly

  • 2 outdoor pools
  • Arcade/game room
  • Children's club (surcharge)
  • Children's pool
  • Indoor pool
  • Laundry facilities
  • Lazy river
  • Playground
  • Snack bar/deli
  • Supervised activities for children (surcharge)
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities

Guest services

  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Outdoors

  • Barbecue grill
  • Beach loungers
  • Beach umbrellas
  • Garden
  • Picnic area
  • Pool loungers
  • Pool umbrellas

Spa

  • Massage

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Well-lit path to entrance

More

  • 2 buildings
  • 4 floors
  • Banquet hall
  • Built in 1990
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • TV with satellite channels

Food and drink

  • Minibar

More

  • Air conditioning
  • Connecting rooms available
  • Phone

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 2:00 AM
Minimum check-in age: 19

Check-out

Check-out before noon
Late check-out fee: TND 80

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
For any questions, please contact the property using the information on the booking confirmation

Renovations and closures

The following facilities will be closed during the winter:
  • Children's club
  • Swimming pool

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city and collected at the property. Exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: TND 8.00 per person, per night, up to 10 nights. This tax does not apply to children under 12 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Late check-out fee: TND 80

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
A deposit is charged to the guest's credit card for any bookings where payment for the stay will be made on site instead of at the time of booking. Transactions will appear as "E-rev Ltd" on credit card statements.

We should mention

Local laws may restrict unmarried guests from sharing rooms; guests are responsible for providing proof of marriage, if requested by the property
Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
A fee for a mandatory New Year's Eve gala dinner is included in the total price displayed for stays on December 31
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
In accordance with national/local laws, air conditioning may be restricted to certain hours from 01 July to 31 August
No pets and no service animals are allowed at this property

Property is also known as

Soviva
Soviva El Kantaoui
Soviva resort
Soviva resort El Kantaoui
Soviva Hotel Port El Kantaoui
Soviva Resort Port El Kantaoui
Soviva Port El Kantaoui

Frequently asked questions

Does Soviva Resort - Families Only have a pool?

Yes, this property has an indoor pool, 2 outdoor pools, and a children's pool. The pool will be closed during the winter.

Is Soviva Resort - Families Only pet-friendly?

No, pets are not allowed at this property.

How much is parking at Soviva Resort - Families Only?

Self parking is free at this property.

What time is check-in at Soviva Resort - Families Only?

Check-in start time: 2 PM; Check-in end time: 2:00 AM. After-hours check-in is not available.

What time is check-out at Soviva Resort - Families Only?

Check-out is at noon. Late check-out is available for TND 80.

Are there all-inclusive benefits at Soviva Resort - Families Only?

Some rate plans available at this property are all-inclusive.

Where is Soviva Resort - Families Only located?

Located in Hammam Sousse, this resort is within 2 mi (3 km) of El Kantaoui Golf Course, Acqua Palace, and Acqua Palace Water Park. Hannibal Park and Zinebledi are also within 2 mi (3 km).

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Soviva Resort - Families Only Reviews

Reviews

5.4
Rating 10 - Excellent. 3 out of 22 reviews
Rating 8 - Good. 4 out of 22 reviews
Rating 6 - Okay. 3 out of 22 reviews
Rating 4 - Poor. 6 out of 22 reviews
Rating 2 - Terrible. 6 out of 22 reviews

5.4/10

Cleanliness

5.4/10

Staff & service

4.0/10

Amenities

5.0/10

Property conditions & facilities

5.8/10

Eco-friendliness

Reviews

2/10

Nothing I like about this property it took.me about an hour to get in to my room with my family and they put me first on a wrong room then the switch me to a dirty one. Horrible.experience.
Stayed 2 nights in Jun 2022

10/10

Stayed 3 nights in Oct 2022

2/10

Stayed 1 night in Sep 2022

4/10

Stayed 1 night in Sep 2022

2/10

Le manque d'hygiène et propreté dans lhotel et les chambres Personnel pas a la hauteur de ses competences il s'en fou des clients Salle de restauration sale y compris les tables Beaucoup de bruits la nuits du aux discothèques interne et des alentours qui.ne respecte le voisinage et sonorisations Cest ca un hotel a 3 etoiles qui n'en merite aucune Un hotel pas frequentable J'ai remarqué pas mal de femme qui recherche compagnie payante
Stayed 2 nights in Sep 2022

10/10

Stayed 1 night in Jun 2022

8/10

Hotel was recovering after I presume a long closer so at £16 half board, represented good value. The big downside was that there was only WiFi in the reception area and not the hotel. They did move me to a room close to reception so I could get a signal but really should have WiFi in the rooms. Food wasn't incredible but can't complain for the price. Lack of plug sockets.
Stayed 1 night in Apr 2022

2/10

L'hotel est affiché 4 etoiles alors qu'en realité cest un trois etoiles, nous avons payé le prix dun quatre etoiles de luxe pour pouvoir manger a lhotel mais nous navons jamais mangé la bas à cause que la nourriture était pourrie. La chambre était sale, vieille et il yy avait enormement de fourmies et d'insectes d'umidité. Le meuble et les matelas sentait l'humidité. Je déconseille fortement. Merci
Stayed 2 nights in Aug 2018

2/10

Stayed 3 nights in Aug 2018

4/10

Would never stay here again. Food was awful , poor service and all inclusive was not all inclusive. Had issues checking in and took 2 hours to get our room
Stayed 2 nights in Aug 2018
This review was submitted before 2018 and has not been verified.

6/10

deux jours passé dans cet établissement assez moyen dans l'ensemble
This review was submitted before 2018 and has not been verified.

10/10

Brilliant , amazing time,friendly. I love Tunisia Xxx
This review was submitted before 2018 and has not been verified.

2/10

Bad experience ever , food not good , no shampo , very bad bed , very old tv and they accept only families , this hotel is not for single .
This review was submitted before 2018 and has not been verified.

4/10

Chambre loin du restaurant. Accès difficile à la plage.
This review was submitted before 2018 and has not been verified.

8/10

c'est un hotel bien,chambre neuf,literie propre,resto au choix et equipe accueillente, avec une bonne animation le point negative c'est les 300 metres vers la plage et la proximite de la plage reserver a l'hotel de la plage public.
This review was submitted before 2018 and has not been verified.

4/10

très déçue - un bel hôtel, mais beaucoup de choses laissent à désirer ! personnel non organisé au restaurant - nourriture pas fort variée - propreté en général laisse à désirer également, enfin bref, mauvaise expérience de vacances ! Je me demande même comment ça se fait qu'il a autant d'étoiles ! on ne sait même pas si c'est 3 ou 4
This review was submitted before 2018 and has not been verified.

6/10

deçu par la priorite et le service donne aux clients anglais par rapport à ns français trop de differneces on ne s est pas senti à l aise dans l etablissement ns avions l air d etre transparents spectacles et animations qu en anglais c dommage experience à ne pas refaire
This review was submitted before 2018 and has not been verified.

4/10

sans plus
This review was submitted before 2018 and has not been verified.

8/10

Nous avons passé 3 jours au bord d'une belle piscine, spacieuse et très bien entretenue .. Belle ambiance générale,. cuisine correcte , variée. Personnel qui pourrait être plus souriant, très sollicitée et sous pression, mais qui sont làquand on leur pose une question. Spectacles du soir assez basic , pour enfants : amlusants ! Bref séjour à recommander !!!
This review was submitted before 2018 and has not been verified.

4/10

This review was submitted before 2018 and has not been verified.

8/10

das Soviva Resort ist ein ausgezeichnetes Hotel, ich bin öfters in Tunesien, jedoch in der Regel privat bei Freunden. Dieses Mal brauchte ich eine Übernachtungsmöglichkeit in der Nähe vom Flughafen Enfidha und war positiv überrascht über den guten Service dieses Hotels.
This review was submitted before 2018 and has not been verified.

6/10

When I was there some territory improvement and other renovation work took place so uncomfortable noise and smells were disturbing