Vacations Close To Sonoma Plaza

The front desk staff and the head made are extremely rude and not helpful, they want to rush you to make the payment but they may not come and clean your room or provide the bedding garbage bags and refrigerator and microwave. One of their maintenance people came in without permission because they have a master key so I'm not sure how he didn't see me when the curtain was halfway open but he came in and then he said oh excuse me wrong wrong and left out which is strange because he didn't have a work order for nothing and you didn't have a clipboard so if he was going into a room and he actually saw me in the window I don't know what he was really doing. But that's all I did was a verbal apology like no nothing to accommodate. I know they don't treat people respectfully cuz they know people need a place to rent, but they honestly are not good if you can find any other Hotel to stay you want to stay somewhere else unless it's just a dire need

I never stayed. They told me that the county owns the property and they couldn't give me a room. I will be calling to speak with someone who's in charge

Great place to entertain your company. Huge property, so pay attention to your surroundings, because it’s five buildings. I had seven family members stay there. They loved it.

The room was disgusting and not cleaned from prior guest and the staff, after reporting it did not care. I requested a different room, and even though many were available, they refused to accommodate. I then request that a refund to cancel my stay, and they also refused, despite not having a clean room for me. Stains and hair were everywhere and garbage all over the room.

Really chill hotel.