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Mercure Sofia City

Property class: 4

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Exterior - Mercure Sofia City (Sofia)
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Lobby sitting area - Mercure Sofia City (Sofia)
2 restaurants, breakfast, lunch, dinner served; international cuisine - Mercure Sofia City (Sofia)
Exterior - Mercure Sofia City (Sofia)
In Rajon Triaditsa, Mercure Sofia City offers convenience and comfort. Travelers can shop at the on-site mall, enjoy coffee at two cafés, and savor international dishes at two restaurants. The Festa spa specializes in deep-tissue massages, consistently praised by guests.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Free WiFi
  • Restaurant
  • Air conditioning
  • Gym
  • Parking available

Room options

Available filters for rooms
Showing 7 of 7 rooms

View all photos for Classic Room, 1 King Bed

Premium bedding, minibar, in-room safe, desk

Classic Room, 1 King Bed

8.8 out of 10
Excellent
(5 reviews)
  • 20 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Classic Room, 2 Twin Beds

Classic Room, 2 Twin Beds | Premium bedding, minibar, in-room safe, desk

Classic Room, 2 Twin Beds

9.0 out of 10
Wonderful
(2 reviews)
  • 20 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Junior Suite, 1 King Bed with Sofa bed

Junior Suite, 1 King Bed with Sofa bed | Premium bedding, minibar, in-room safe, desk

Junior Suite, 1 King Bed with Sofa bed

10.0 out of 10
Exceptional
(1 review)
  • 47 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Privilege, Room, 1 King Bed

Privilege, Room, 1 King Bed | Premium bedding, minibar, in-room safe, desk

Privilege, Room, 1 King Bed

10.0 out of 10
Exceptional
(1 review)
  • 24 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Classic Room, 1 King Bed

Premium bedding, minibar, in-room safe, desk

Classic Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

View all photos for Executive Suite, 1 King Bed with Sofa bed

Executive Suite, 1 King Bed with Sofa bed | Premium bedding, minibar, in-room safe, desk

Executive Suite, 1 King Bed with Sofa bed

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Superior Suite, 1 King Bed

Superior Suite, 1 King Bed | Premium bedding, minibar, in-room safe, desk

Superior Suite, 1 King Bed

  • Sleeps 4
  • 1 King Bed

About the neighborhood

Located in Rajon Triaditsa, a neighborhood in Sofia, Mercure Sofia City is in a shopping district and near a train station. Boyana Church and Ivan Vazov National Theatre are cultural highlights and National Palace of Culture is a popular area attraction. Looking to enjoy an event or a game while in town? See what's going on at Vasil Levski Stadium. Spend some time exploring the area's activities, including skiing. Visit our Sofia travel guide
Map
83 Bulgaria Boulevard, Sofia, 1404

What's nearby

  • National Museum of History
    National Museum of History
    20 min walk - 1.1 miles
  • Vitoshka Boulevard
    Vitoshka Boulevard
    3 min drive - 1.9 miles
  • People walk along the evening busy Vitosha Boulevard in the city of Sofia, Bulgaria
    Vitosha Blvd
    3 min drive - 1.9 miles
  • Boyana Church
    Boyana Church
    4 min drive - 2.1 miles
  • Paradise Center
    3 min drive - 1.4 miles

Getting around

  • Ovcha kupel Metro Station
    4 min drive
  • Sofia Central Station
    23 min drive
  • Sofia Airport (SOF)
    26 min drive

Restaurants

  • Mangi & Piangi
    9 min walk
  • Spaghetti Company
    7 min walk
  • Emerald Bar & Lounge
    11 min walk
  • Ikigai
    8 min walk
  • Nero
    2 min walk

About this property

Mercure Sofia City

Upscale hotel located near Vitoshka Boulevard with rooms renovated in 2024
Located close to Boyana Church and National Palace of Culture, Mercure Sofia City provides a shopping mall on site, a hair salon, and dry cleaning/laundry services. At the two on-site restaurants, enjoy breakfast, brunch, lunch, dinner, and international cuisine. In addition to car rentals on site and a bar, guests can connect to free in-room WiFi.
You'll also find perks like:
  • Buffet breakfast (surcharge), valet parking (surcharge), and a roundtrip airport shuttle (surcharge)
  • An electric car charging station, coffee/tea in the lobby, and a computer station
  • Wedding services, meeting rooms, and smoke-free premises
Room features
All 111 rooms feature comforts such as premium bedding and laptop-compatible safes, in addition to thoughtful touches like laptop-friendly workspaces and air conditioning.
Other conveniences in all rooms include:
  • Free tea bags/instant coffee and electric kettles
  • Bathrooms with heated floors and hydromassage showers
  • 32-inch TVs with cable channels
  • Wardrobes/closets, free infant beds, and daily housekeeping

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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Electric car charging station on site
  • Height restrictions apply for onsite parking
  • Free offsite parking
  • Street parking available
  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Self parking on site (EUR 15.34 per day)
  • Valet parking on site (EUR 10.23 per day)
  • Limited onsite valet and self parking
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:30 AM on weekdays and 7:00 AM to 11:00 AM on weekends; EUR 14.83 to 14.83 for adults and EUR 14.83 to 14.83 for children
  • 2 restaurants
  • A bar/lounge
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Festa
  • Winter Garden

Things to do

  • 24-hour gym
  • Designer stores
  • Shopping mall
  • TV in common areas
  • Wine tasting room

Family friendly

  • In-room crib
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Turndown service
  • Wedding services

Business services

  • 24-hour business center
  • 6 meeting rooms
  • Computer station
  • Conference center (1,722 square feet of space)
  • Coworking space

Outdoors

  • In a regional park

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • Accessible airport shuttle
  • Bathroom emergency pull cord
  • Elevator (59 inch wide door)
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 7 floors
  • Banquet hall
  • Built in 2005
  • Renovated guestrooms - October 2024
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Heated bathroom floor
  • Hydromassage showerhead
  • Private bathroom
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch TV with cable channels

Food and drink

  • Electric kettle
  • Free bottled water
  • Limited room service
  • Minibar
  • Tea bags/instant coffee

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Electrical adapters
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 1.28 per person, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately EUR 14.83 to 14.83 for adults, and EUR 14.83 to 14.83 for children
  • Airport shuttle fee: EUR 120 per person (one-way)
  • Airport shuttle fee per child: EUR 120 (one-way)
  • Self parking fee: EUR 15.34 per day
  • Valet parking fee: EUR 10.23 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher

We should mention

Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Festa Hotel
Festa Hotel Sofia
Festa Sofia
Festa Sofia Hotel

Frequently asked questions

Is Mercure Sofia City pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking is available for EUR 15.34 per day. Valet parking is available for EUR 10.23 per day. Limited spots are available. There is free parking nearby.

What time is check-in at Mercure Sofia City ?

Check-in start time: 2:00 PM; Check-in end time: anytime.

What time is check-out at Mercure Sofia City ?

Check-out is at noon.

Does Mercure Sofia City provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of EUR 120 per person applies.

Where is Mercure Sofia City located?

Located in Rajon Triaditsa, this hotel is within 3 mi (5 km) of Vitoshka Boulevard, Boyana Church, and National Palace of Culture. Vasil Levski Stadium and Ivan Vazov National Theatre are also within 6 mi (10 km).

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Reviews

Mercure Sofia City Reviews

9.0

Wonderful

9.2

Cleanliness

8.0

Amenities

9.0

Staff & service

9.6

Property conditions & facilities
Rating 10 - Excellent. 31 out of 40 reviews
Rating 8 - Good. 3 out of 40 reviews
Rating 6 - Okay. 3 out of 40 reviews
Rating 4 - Poor. 1 out of 40 reviews
Rating 2 - Terrible. 2 out of 40 reviews

Reviews

Verified

10/10 Excellent

Kristina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was great; they were extremely helpful and friendly. Our room was really large and comfortable; breakfast was also really fresh and delicious. We really enjoyed our stay and looking forward to our next time we stay at the Mercure Sofia!
Stayed 23 nights in Aug 2025
Verified

10/10 Excellent

Vakur

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice hotel.

Very new and comfortable hotel. Slept so well spotlessly clean. Parkink space is very limited.
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

Pradip

Liked: Cleanliness, staff & service, property conditions & facilities
One of the fastest check-in. The key card was already ready. A pretty good breakfast spread. The staff are very friendly. Had a good stay!
Stayed 5 nights in Aug 2025
Verified

10/10 Excellent

Natasha

Liked: Amenities
Amazing hotel, excellent and friendly staff. Very nice and clean inside. There’s still a bit of work to be done outside, considering that the hotel opened November last year after renovations. Impressive management.
Stayed 14 nights in May 2025
Verified

10/10 Excellent

Narcis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good hotel, clean rooms and good restaurant services. Very good breakfast, overal a good quality Mercure.
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

Petar

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect
Stayed 2 nights in Nov 2025
Verified

10/10 Excellent

Popa

Liked: Cleanliness, staff & service, property conditions & facilities
Good.
Stayed 1 night in Sep 2025
Verified

6/10 Okay

Zlatan

Everything average.
Stayed 4 nights in Sep 2025
Verified

4/10 Poor

Mirella

Disliked: Amenities
Not impressed
Stayed 9 nights in Oct 2025
Verified

6/10 Okay

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

Smoking is allowed in the restaurant

Smoking is allowed in the restaurant. When we made a remark about it to a member of the staff, their response was along the lines of "It's up to the manager to fix this, I can't do anything about it"
Stayed 2 nights in Aug 2025
Verified

2/10 Terrible

Yong

TERRIBLE RECEPTION WORST EVER

At check in, Q: Can I park there on street in front of your hetel? A: I don't know. Asked again, still I don't know. Q: Can we have a double bed? A: No. We are fully booked. (fair enough) Q: Can we have two keycards instead of one as we have two people. A: No. We don't have spare keycards. Then I said why I got NO on every single question I asked? You have 9.6 review points in hotels.com. The answer was "you can report to the website put your comments there". So now here it is. We have been using hotels.com for more than10years booked 500+ hotels and a Gold member for some years. We have never had this kind of experience in any hotel before. This terrible experience made my stay in Sofia very unpleasant. Bad impression on Mercure, and bad impression on Sofia. SHAME.
Stayed 2 nights in Oct 2025
Verified

10/10 Excellent

Raschwan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Sehr schön, Personal ist super, sauber
Stayed 4 nights in Mar 2026
Verified

6/10 Okay

Ahmet sukru

Liked: Cleanliness
Banyoda duş alınca su odanın içine kadar geldi berbat bir durum havlularla suyu temizlemekle uğraştım bir çözüm üretmek gerekiyor maalesef.
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Stefan

Liked: Cleanliness, staff & service, amenities
Chambre très bien et personnel agreable
Stayed 2 nights in Oct 2025
Verified

2/10 Terrible

gerard

Disliked: Cleanliness, staff & service, amenities
Restaurant exclusivement fumeur, odeur dégueulasse on nous a interdit d ouvrir les fenêtres car l oligarque local non seulement fumais clop sur clop mais avzit trop froid. On est allé mangé ailleurs
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Martin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lite mat
Stayed 2 nights in Oct 2025
Verified

10/10 Excellent

Oray Hakan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Gayet konforlu, guzel bir otel. Oda temiz ve konforluydu. Otoparki var. Otooark icin gunluk 15 euro ucret aliyorlar.
Stayed 1 night in Aug 2025
Verified

10/10 Excellent

Hervé

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Très bel hôtel, moderne et propre, a 5 minutes a pied d'un arrêt de tramway et d'un centre commercial. Idéalement situé pour aller visiter Boyana. Personnel sympathique. Restaurant très bon et pas cher dans l'hôtel. Literie confortable et chambre spacieuse.
Stayed 2 nights in May 2025
Verified

10/10 Excellent

CHAN MIN

Stayed 13 nights in Dec 2025
Verified

10/10 Excellent

Urfi

Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Veronica

Stayed 2 nights in Nov 2025
Verified

10/10 Excellent

Fatih

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

emin

Stayed 3 nights in Oct 2025
Verified

10/10 Excellent

Melissa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2025
Verified

10/10 Excellent

Deniz

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025