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Hotel Downtown

4.0 star property
Hotel in Sofia with a fitness center and a 24-hour front desk

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Photo gallery for Hotel Downtown

Interior entrance
Deluxe Double Room, Private Bathroom | Minibar, in-room safe, blackout drapes, soundproofing
Suite | Minibar, in-room safe, blackout drapes, soundproofing
Front of property
Buffet

Reviews

8.0 out of 10
Very good

Popular amenities

  • Bar
  • Gym
  • Room service
  • 24/7 front desk
  • Housekeeping

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Standard Single Room, 1 Queen Bed

Standard Single Room, 1 Queen Bed | Minibar, in-room safe, blackout drapes, soundproofing

Standard Single Room, 1 Queen Bed

Highlights

Soundproofed
Air conditioning
LCD TV
Blackout drapes/curtains
Designer toiletries
Bathrobes
Hair dryer
Private bathroom
  • 23 sq m
  • Sleeps 1
  • 1 Queen Bed

View all photos for Deluxe Double Room, Private Bathroom

Minibar, in-room safe, blackout drapes, soundproofing

Deluxe Double Room, Private Bathroom

Highlights

Soundproofed
Air conditioning
LCD TV
Blackout drapes/curtains
Shower/tub combination
Bathrobes
Private bathroom
Hair dryer
  • 23 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Double or Twin Room

Minibar, in-room safe, blackout drapes, soundproofing

Standard Double or Twin Room

Highlights

Soundproofed
Air conditioning
LCD TV
Blackout drapes/curtains
Designer toiletries
Bathrobes
Hair dryer
Private bathroom
  • 25 sq m
  • Sleeps 2
  • 1 Queen Bed OR 2 Twin Beds

View all photos for Suite

Suite | Minibar, in-room safe, blackout drapes, soundproofing

Suite

Highlights

Separate sitting area
Soundproofed
Air conditioning
LCD TV
Blackout drapes/curtains
Designer toiletries
Bathrobes
Hair dryer
  • 41 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Junior Suite

Minibar, in-room safe, blackout drapes, soundproofing

Junior Suite

Highlights

Separate sitting area
Soundproofed
Air conditioning
LCD TV
Blackout drapes/curtains
Designer toiletries
Bathrobes
Hair dryer
  • 27 sq m
  • Sleeps 2
  • 1 Queen Bed

Similar properties

Front of property

Best Western Plus Bristol Hotel

  • Breakfast included
  • Spa
  • Free WiFi
  • Restaurant
8.2 out of 10, Very Good, 702 reviews
Best Western Plus Bristol Hotel

About the neighborhood

Map
27 Vassil Levski Blvd, Sofia, 1040

What's nearby

  • National Palace of Culture - 5 min walk - 0.3 miles
  • Vitosha Blvd - 7 min walk - 0.4 miles
  • Bulgarian Parliament - 13 min walk - 0.7 miles
  • Alexander Nevski Cathedral - 17 min walk - 0.9 miles
  • Sofia Central Mineral Baths - 18 min walk - 1.0 mile

Getting around

  • Sofia Central Station - 13 min drive
  • Serdika Station - 18 min walk
  • Sofia Airport (SOF) - 19 min drive

Restaurants

  • ‪By The Way - ‬2 min walk
  • ‪Nosferatu - ‬3 min walk
  • ‪Dabov specialty coffee - ‬3 min walk
  • ‪Жадната Ламя - ‬3 min walk
  • ‪Manzo - ‬3 min walk

About this property

Hotel Downtown

Upscale hotel located in Sofia City Center
Consider a stay at Hotel Downtown and take advantage of dry cleaning/laundry services, car rentals on site, and a bar. Treat yourself to a massage or other spa services. Free in-room WiFi is available to all guests, along with a gym and a business center.
You'll also enjoy perks such as:
  • Continental breakfast (surcharge), train station pick-up service, and a front-desk safe
  • Coffee/tea in the lobby, a porter/bellhop, and multilingual staff
  • Smoke-free premises, a computer station, and luggage storage
Room features
All 59 rooms boast comforts such as air conditioning and bathrobes, in addition to perks like free WiFi and safes.
Other amenities include:
  • Bathrooms with designer toiletries and shower/tub combinations
  • 26-inch LCD TVs with satellite channels
  • Daily housekeeping and phones

Languages

Bulgarian, English, German, Russian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • No onsite parking available
  • Train station pick-up shuttle (surcharge)

Food and drink

  • Daily continental breakfast available 7:00 AM to 10:30 AM for a fee: BGN 19.56 per person
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Things to do

  • Gym
  • TV in common areas

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 2 meeting rooms
  • Business center
  • Computer station
  • Conference space

Spa

  • In-room massages

Accessibility

  • Elevator

More

  • 9 floors
  • Built in 2001
  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • 26-inch LCD TV with satellite channels
  • Pay movies

Food and drink

  • Minibar
  • Room service

More

  • Air conditioning
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Minimum check-in age: 15

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the train station (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: BGN 2.50 per person, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for continental breakfast: approximately BGN 19.56 per person
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher and a smoke detector

We should mention

Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Downtown Sofia
Hotel Downtown Sofia
Hotel Downtown
Hotel Downtown Hotel
Hotel Downtown Sofia
Hotel Downtown Hotel Sofia

Frequently asked questions

Is Hotel Downtown pet-friendly?

No, pets are not allowed at this property.

How much is parking at Hotel Downtown?

This property doesn't offer parking.

What time is check-in at Hotel Downtown?

Check-in start time: 2:00 PM; Check-in end time: anytime.

What time is check-out at Hotel Downtown?

Check-out is at noon. Late check-out is available for a fee (subject to availability).

Where is Hotel Downtown located?

Located in Sofia City Center, this hotel is within a 10-minute walk of Peyo Yavorov House-Museum, Sveti Sedmochislenitsi Church, and National Palace of Culture. Ploshtad Bulgaria and Vitosha Blvd are also within 10 minutes. Serdika Station is 18 minutes by foot and Lavov Most Station is 28 minutes.

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Hotel Downtown Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 56 out of 193 reviews
Rating 8 - Good. 94 out of 193 reviews
Rating 6 - Okay. 25 out of 193 reviews
Rating 4 - Poor. 11 out of 193 reviews
Rating 2 - Terrible. 7 out of 193 reviews

8.2/10

Cleanliness

8.2/10

Staff & service

7.6/10

Amenities

7.6/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

8/10

Great location and friendly staffs. The room is spacious but kind of outdated.
Stayed 1 night in Jan 2025

8/10

Location was convenient with lots of eateries around and within walking distances
Stayed 6 nights in Apr 2024

10/10

Nice hotel in a good location, close to the city center and a metro station from the airport. Tasty breakfasts, comfortable beds. The only shortcoming was a bathroom, which was a little bit outdated.
Stayed 2 nights in Aug 2024

10/10

Nice hotel close to Vitosha Blvd , nice rooms ,breakfast is ok! I will return!!
Stayed 2 nights in Sep 2024

8/10

Old world elegance with decor. Room and bathroom fine, though Staybridge request walk in shower ( if they have) . Breakfast was very good. A bit of a walk to attractions ( cathedral mosque etc) but liked a couple of local restaurants- more authentic.
Stayed 3 nights in Sep 2024

8/10

Convenient near city
Stayed 4 nights in Apr 2024

8/10

Very nice hotel, in the city center, with an friendly staff.
Stayed 6 nights in Oct 2023

10/10

It was very clean and stylish had a lovely room, staff were friendly and helpful
Stayed 2 nights in Mar 2024

10/10

Beautiful view over the city of Sofia from a nice attractive room.
Stayed 1 night in Jun 2024

6/10

On a good side, the hotel is conveniently located in the city center. The rooms are clean and very comfortable. The major down sides are that a) faces a very busy road; b) terrible WiFi connection; c) inconsistent quality of breakfast: in my case it was excellent on weekend, almost non-existent on Monday, and mediocre Tuesday. Overall, the price was too high for the quality provided. There are better hotels in Sofia downtown. Do not recommend this one
Stayed 4 nights in Dec 2024

6/10

Great location, nice bars and close to NDK. Hotel is set in the olden days (old clocks with different time zones) which has its charm but not for business purposes (not enough plugs, central heating so room was too hot). Friendly staff at reception. Breakfast with nescafé and my minibar was dirty. Stayed 3 days, room never got cleaned.
Stayed 3 nights in Nov 2024

10/10

Everything was wonderful. Staff was very helpful and friendly Breakfast was good, especially for the price.
Stayed 3 nights in Aug 2023

6/10

OK, if you just wanna spent 1 or 2 nights is fine. Reminds me of the 80's hotels that we see in the movies. Definately not a 4* but a 3*. Staff is friendly and helpful. Bathroom needs renovation and the room needs noice isolation (I could hear the next door couple shouting) Not really impressed!
Stayed 1 night in Sep 2024

10/10

We be loved the breakfast every morning and the great staff that spoke English. The from was spacious and clean. The safe did not work, but we managed.
Stayed 6 nights in May 2024

4/10

The sauna is not working so if you want to have a spa and sauna experience dont stay here! There were no accesories given like flip flops bathing products. The information they provided is unaccurate
Stayed 2 nights in Nov 2024

6/10

No heating or air conditioning.
Stayed 6 nights in Oct 2024

6/10

Business trip. The hotel doesn't look like pictures, no spa, no massage, no sauna, fitness room dirty, old rooms... good for one night max... But good location close to a great serbian restaurant and nice pubs and bars
Stayed 1 night in May 2024

8/10

The hotel is in a very good location, but it needs improvements. Bedroom was fine, i had to figure out where to plug the minifridge, i found several hair in and around the buffet breakfast... and not everyone speaks english. It needs improvement.
Stayed 3 nights in Jun 2024

4/10

I did like this room plus the carpet dusty during the night could not sleep I booked 2 nights and paid for 3 nights please check it out the breakfast VERY POOR quality
Stayed 3 nights in Jun 2024

8/10

The hotel is located in center Sofia. Everything is easy to achieve. Rooms are clean, but a little bit old. Breakfast ok.
Stayed 3 nights in Dec 2023

8/10

Overall the staff was nice. One issue was that the check in took some time since my reservation wasn't prepared properly. A slightly annoying part was that I could hear the water draining and refilling of the bathroom above room. Also it had some malfunction, so it kept filling and draining for 20 minutes at night. A minor issue but worth knowing if you plan on getting the breakfast option - they didn't have any alternative milk, only regular.
Stayed 1 night in Aug 2024

2/10

The AC didn't cool properly, it was a very dated room and equipmen. The front desk staff wouldn't do any extra effort to accommodate guest check in/out becase they didn't want to rearrange pre-arranged room blocks. At the end of the stay the water was shut off and no options were provided to guests.
Stayed 1 night in Jun 2024

4/10

One of the worst hotels i stayed. The first day i arrived at 19:45 and there was a man at the reception who didnt speak English, a sign on the desk said that the reception was opened until 20:00 but probably they left. The room was ok but the tv wasnt working and the ac was noisy and in the toilet run water suddenly. The windows didnt have thick curtains so the neighbors could see you. So i spent the first night in dark and with no tv, Next day, and after my complains to Expedia, they changed my room and they gave me a suite (as they said) . On the third day i noticed that the maid didnt clean my room but i didnt say anything so as not to offend her. But on the fourth day they didnt clean my room so i had neither clean towels nor soap or shampoo. I asked the reception why this and another man (who also didnt speak english well) told me that when you stay more that 3 days they dont clean the room every day. In expedia by the way it is written that they have daily housekeeping. After my complain they cleaned my room but again they didnt put any soap so i had to use one small bottle for 3 days!!! in my room there were ants. Also they say that they have a restaurant until 24:00 but their restaurant after breakfast was closed. As far as safety, it was quite strange situation because there was a man (suppose to be security) sitting out of hotel smoking or drinking and anyone could easily get in the hotel. If it was a MOTEL it could be ok BUT A 4 STAR HOTEL? NO WAY!!!!!!!!
Stayed 7 nights in Aug 2024

10/10

Gentillesse du Personnel localisation à 2 pas du centre
Stayed 4 nights in Apr 2025

10/10

Stayed 7 nights in Mar 2025