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Hemus Hotel

Property class: 3

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Photo gallery for Hemus Hotel

Terrace/patio - Hemus Hotel (Sofia)
Breakfast buffet - Hemus Hotel (Sofia)
Meeting facility - Hemus Hotel (Sofia)
Front of property - Hemus Hotel (Sofia)
Food court - Hemus Hotel (Sofia)
Located close to National Palace of Culture and Vasil Levski Stadium, Hemus Hotel provides a terrace, a hair salon, and dry cleaning/laundry services. Stay connected with free in-room WiFi, and guests can find other amenities such as car rentals on site and a bar.

Reviews

7.0 out of 10
Good

Popular amenities

  • Free WiFi
  • Restaurant
  • Air conditioning
  • Parking available
  • Business services
  • Bar

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Room options

Available filters for rooms
Showing 9 of 9 rooms

View all photos for Double Room

Minibar, desk, laptop workspace, blackout drapes

Double Room

  • Sleeps 2
  • 1 Queen Bed

View all photos for Small Apartment

Minibar, desk, laptop workspace, blackout drapes

Small Apartment

  • Sleeps 3
  • 1 Twin Sofa Bed and 1 Double Bed

View all photos for Twin Room

Minibar, desk, laptop workspace, blackout drapes

Twin Room

  • Sleeps 2
  • 2 Twin Beds

Business Suite Double-New Wing

  • Sleeps 2
  • 1 Double Bed

Business Suite Twin-New Wing

  • Sleeps 2
  • 2 Twin Beds

View all photos for Business Suite Double

A hotel room with a bed, a desk, a chair, a nightstand, and a wall-mounted lamp.

Business Suite Double

  • Sleeps 2
  • 1 Queen Bed and 1 Twin Sofa Bed

View all photos for Business Suite Twin

Minibar, desk, laptop workspace, blackout drapes

Business Suite Twin

  • Sleeps 2
  • 1 Twin Sofa Bed and 2 Twin Beds

View all photos for Deluxe Apartment

A hotel room with a bed, a desk, a chair, a TV, a dresser, and a door.

Deluxe Apartment

  • Sleeps 3
  • 1 Queen Bed

Junior Suite

  • Sleeps 3
  • 1 Queen Bed

About the neighborhood

Located in Lozenets neighborhood, Hemus Hotel is connected to a shopping center. National Palace of Culture is a popular attraction and the area's natural beauty can be seen at Borisova Gradina and Mount Vitosha. Looking to enjoy an event or a game while in town? See what's going on at Vasil Levski Stadium. Visit our Sofia travel guide
Map
25 Cherni Vrah blvd., Sofia, 1421

What's nearby

  • A large, modern building with a central sun-like structure, surrounded by a plaza with steps and greenery.
    National Palace of Culture
    10 min walk - 0.6 miles
  • A city street at dusk with illuminated trees, a domed building in the background, and people walking.
    Vitosha Blvd
    13 min walk - 0.7 miles
  • A busy outdoor market with people walking and dining.
    Vitoshka Boulevard
    13 min walk - 0.7 miles
  • NDK
    11 min walk - 0.6 miles
  • Vasil Levski Stadium
    2 min drive - 1.2 miles

Getting around

  • Ovcha kupel Metro Station
    7 min drive
  • Sofia Central Station
    16 min drive
  • Sofia Airport (SOF)
    18 min drive

Restaurants

  • Costa Coffee
    4 min walk
  • Caché Bar & Cafe
    4 min walk
  • Atila
    4 min walk
  • KFC
    3 min walk
  • Sinatra
    2 min walk

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Secured self parking on site (EUR 10.22 per day)

Food and drink

  • A bar/lounge
  • A restaurant

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • 6 meeting rooms
  • Business center
  • Conference center (5,380 square feet of space)

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Elevator
  • Well-lit path to entrance

More

  • 1 building
  • 19 floors
  • Banquet hall
  • Built in 1986
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Shared bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • LCD TV with cable channels

Food and drink

  • Limited room service
  • Minibar

More

  • Air conditioning
  • Desk
  • Free local calls
  • Iron/ironing board on request
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 5:30 AM

Late check-in subject to availability

Express check-in available

Check-out

Check-out before noon

Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome

Rollaway/extra beds are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 1.02 per person, per night

We have included all charges provided to us by the property.

Optional extras

  • Airport shuttle fee: EUR 30.67 per vehicle (one-way)
  • Secured self parking fee: EUR 10.22 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit

We should mention

Only registered guests are allowed in the guestrooms
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Frequently asked questions

Is Hemus Hotel pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking is available for EUR 10.22 per day.

What time is check-in at Hemus Hotel?

Check-in start time: 2 PM; Check-in end time: 5:30 AM. Late check-in is available during limited hours.

What time is check-out at Hemus Hotel?

Check-out is at noon.

Does Hemus Hotel provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of EUR 30.67 per vehicle applies.

Where is Hemus Hotel located?

Located in Lozenets, this hotel is within 1 mi (2 km) of National Palace of Culture and Vasil Levski Stadium. Borisova Gradina and Alexander Nevski Cathedral are also within 2 mi (3 km). Serdika Station is 29 minutes by foot.

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Reviews

Hemus Hotel Reviews

7.0

Good

7.2

Cleanliness

7.4

Location

7.2

Staff & service

6.2

Property conditions & facilities
Rating 10 - Excellent. 21 out of 93 reviews
Rating 8 - Good. 27 out of 93 reviews
Rating 6 - Okay. 24 out of 93 reviews
Rating 4 - Poor. 16 out of 93 reviews
Rating 2 - Terrible. 5 out of 93 reviews

Reviews

Verified review

10/10 Excellent

Yuri

Liked: Cleanliness, staff & service, property conditions & facilities
Good location
Stayed 3 nights in Jun 2023
Verified review

6/10 Okay

Nikolay

Liked: Cleanliness, staff & service
Great staff. Bathroom condition was not the best.
Stayed 1 night in Nov 2025
Verified review

8/10 Good

Yuri

Liked: Cleanliness, staff & service, property conditions & facilities
Quite, not so many people, good recently remodelled rooms. Good quality for less price. Incredible toiletries
Stayed 1 night in Jun 2023
Verified review

6/10 Okay

Verified traveler

Liked: Staff & service
Disliked: Property conditions & facilities

Lobby was beautiful; room not so much.

The lobby is gorgeous. When I got to my room, the carpet was threadbare and was already loose and coming up. It was clean, but I was shocked by the carpet and overall look of the room. The employees were friendly and very helpful.
Stayed 1 night in Jun 2022
Verified review

2/10 Terrible

dorna

Liked: Property conditions & facilities
Disliked: Staff & service
Everything was bad and old except the hotel location, There were 4 sockets in the room, and only one was working. The shower curtain was used in the bathroom, it was also old and dirty, the air conditioner, TV and telephone in the room were not working.
Stayed 1 night in Apr 2023
Verified review

10/10 Excellent

ILIYA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
-
Stayed 3 nights in Feb 2023
Verified review

4/10 Poor

Sara

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
La cama estaba hundida, aunque luego me cambiaron de habitación, no me dieron la habitación que reservé. Todos estaba sucio y no era como en las fotos
Stayed 1 night in Sep 2022
Verified review

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Parfait Super bien situé à une sortie de métro et rapport qualité prix ok
Stayed 4 nights in Aug 2022
Verified review

6/10 Okay

Conka

Grate location. Friendly stuff.

Clean sheets and towels but the rest was old and carpet grubby.
Stayed 2 nights in Apr 2022
Verified review

8/10 Good

Jeahong

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good for fee

Small Toilet but clean Room and bed
Stayed 1 night in Apr 2022
Verified review

6/10 Okay

Konstantin

Liked: Cleanliness, property conditions & facilities, room comfort

Rude cleaning lady

The hotel did not honor the price set by hotels.ca!?! The cleaning lady was rude.
Stayed 1 night in Dec 2021
Verified review

6/10 Okay

Mark

Liked: Staff & service
Disliked: Property conditions & facilities
We verbleven 6 nachten. Locatie is perfect! Maar de hotelkamers worden niet goed schoon gemaakt en gehouden. Toiletpapier houder zit achter de wc bril, dus papier pakken niet mogelijk. Kleine badkamer met losse wastafel, losse deurklink en als je douched is werkelijk alles nat! Het ruikt ook zeer muf in de badkamer. We hebben zelf maar schoongemaakt aangezien er in de gang zelfs iets zeer goors op de spiegel zat! De lamp ging kapot in de badkamer en die moesten we zelf vervangen aangezien er op dat moment (18.30) geen monteur aanwezig was. We konden van kamer wisselen hiervoor, maar zie je jezelf al gaan met al je spullen voor een lampje? Op het beddengoed zitten de nodige brandgaten van sigaretten. Houd ook de minibar (koelkast) in de gaten, want die was bij ons leeg bij aankomst, maar bij de uit check werd er in eerste instantie gezegd dat deze gevuld was. Het ontbijt is zeer eentonig en er is alleen een snee witbrood voor de broodrooster. Geen ander brood! Zelfs jam zoals aardbeiensmaak is niet aanwezig! Dit was de 3e keer nu, maar het lijkt alleen maar slechter te worden nu vergelijken met de vorige keer! Gelukkig is mijn partner Bulgaars en dankzij de taal redden we ons aardig. Volgende keer een ander hotel dus!
Stayed 7 nights in Oct 2021
Verified review

8/10 Good

Verified traveler

Liked: Staff & service, property conditions & facilities, room comfort

Good location, decent for the price

The location is great, the staff was nice enough. A big problem was the bedsheets would continue to slide revealing a rather horrific mattress. The air con really didn't keep the room warm considering the windows have 0 insulation. However we were given an electric heater which helped loads.
Stayed 3 nights in Oct 2021
Verified review

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, room comfort
Close to center and exactly next to metro station. Simple, a little worn but excellent value for a price.
Stayed 1 night in Sep 2021
Verified review

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A bit older but clean, maintained and nice staff

Very friendly personnel, room had all I needed and in good condition, bathroom super clean, nice terrace for breakfast.
Stayed 1 night in Aug 2021
Verified review

4/10 Poor

Kazi

Disliked: Staff & service, property conditions & facilities, room comfort

ery bad experience. Will never recommend

They would turn off AC when ever they wanted. Hair dryer was not working in the bathroom. They would not clean room until we ask them.
Stayed 4 nights in Sep 2020
Verified review

10/10 Excellent

Melissa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

super hôtel

C’est un très belle hôtel Il est super bien placé avec accès facilement au transport . Il y’a même un bagagiste pour garder tes bagages Je recommande si vous voulez passez un agréable séjour en Bulgarie .
Stayed 1 night in Mar 2020
Verified review

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Supervriendelijk personeel! We konden in de ochtend niet ontbijten omdat we vroeg moesten vertrekken ivm een reis naar een andere stad. Werden er 2 ontbijtpaketten voor ons gemaakt! Een dag bijboeken was ook zo geregeld! Super personeel!
Stayed 2 nights in Feb 2020
Verified review

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service

Improved

There is an improvement from our previous stay. The room is clean but the bathroom area is too small, very difficult to bend and scrub your leg without your head hitting the wall and your back pulling up the shower curtain. They responsed quick to needs. I will rate them 4/5
Stayed 1 night in Dec 2019
Verified review

2/10 Terrible

Adam

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Looks beautiful from the outside but horrible from the inside. Had to change our room twice due to faulty air condition and finally had to move to a different hotel. Staff were rude and rooms smelling cigarettes.
Stayed 9 nights in Oct 2019
Verified review

6/10 Okay

Verified traveler

Liked: Staff & service

It's alright!

Basic *** hotel without much glamour but sufficient for a short stay
Stayed 2 nights in Oct 2019
Verified review

6/10 Okay

Verified traveler

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Struttura vecchia. Camera con moquette che si solleva in alcuni punti. Doccia microscopica con tenda. Avrei apprezzato una tovaglietta sui tavoli dellla colazione anziché appoggiare il piatto direttamente sul legno del tavolo
Stayed 1 night in Oct 2019
Verified review

4/10 Poor

Verified traveler

Disliked: Room comfort

Wasn’t everything the way I expected

Breakfast poor, waitresses unfriendly, receptionists helpful. Noisy corridors, you could hear a normal conversation in the adjacent room. Location was great!
Stayed 10 nights in Sep 2019
Verified review

2/10 Terrible

Velma

Disliked: Staff & service, room comfort

Not a place I would recommend or stay again

The receptionist on the day of arrival was very rude and it didn't get any better!!! The room stunk, the water leaked from the bathroom sink to the floor and there was a major pluming problem, in that they moved us to another room, it smelled a bit better, but eventually we started having the same problem with the stench coming from the vent in the bathroom floor! Hot water was also a problem, as we had to shower with cold water a few times! This is not a hotel I would go back to, even for one night!!! They have no sense of customer service as we tried to ask them for help on a day trip from Sofia, and they were not any help at all!!!!
Stayed 5 nights in Jul 2019
Verified review

6/10 Okay

Verified traveler

L hôtel est bien situé, à proximité d'un centre commercial, du métro, propre dans son ensemble, avec un restaurent sur place. Je n'ai rien à critiquer vraiment, c'est simple bon rapport qualité prix. Le seul truc c'est que personne ne parle français. Il faut savoir parler anglais.
Stayed 6 nights in Jul 2019