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Best Western Plus Lozenetz Hotel

Property class: 3

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Photo gallery for Best Western Plus Lozenetz Hotel

A neatly made bed with white linens and pillows, a bedside lamp, and a plant in the corner. - Best Western Plus Lozenetz Hotel (Sofia)
A patio with two black wire-framed chairs and a small table, a potted plant, and a window with a blue curtain. - Best Western Plus Lozenetz Hotel (Sofia)
A bar area with a liquor display, two red bar stools, and a sign indicating a restaurant. - Best Western Plus Lozenetz Hotel (Sofia)
A modern kitchen with a bar area, wooden cabinets, and a large window. - Best Western Plus Lozenetz Hotel (Sofia)
A hotel reception desk with a wooden counter, a large 'L' logo on the wall, a flat-screen TV, and indoor plants. - Best Western Plus Lozenetz Hotel (Sofia)
Free full breakfast, an airport shuttle, and a coffee shop/cafe are just a few of the amenities provided at Best Western Plus Lozenetz Hotel. Treat yourself to a massage at the onsite spa. Free in-room WiFi is available to all guests, along with a garden and dry cleaning/laundry services.

Reviews

7.4 out of 10
Good

Popular amenities

  • Spa
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Parking available

Room options

Available filters for rooms
Showing 9 of 9 rooms

View all photos for Comfort Room, 1 Double Bed, Non Smoking

Comfort Room, 1 Double Bed, Non Smoking | Minibar, in-room safe, desk, iron/ironing board (on request)

Comfort Room, 1 Double Bed, Non Smoking

7.8 out of 10
Good
(8 reviews)
  • 22 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

View all photos for Comfort Room, 2 Twin Beds, Non Smoking

A double room with two beds, each with white linens and grey bedspreads.

Comfort Room, 2 Twin Beds, Non Smoking

8.4 out of 10
Very good
(5 reviews)
  • 22 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

View all photos for Comfort Twin Room

Minibar, in-room safe, desk, iron/ironing board (on request)

Comfort Twin Room

  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

View all photos for Deluxe Room, 1 Double Bed, Non Smoking

A modern room with two black upholstered chairs, a small wooden table, and a black leather bag on a shelf.

Deluxe Room, 1 Double Bed, Non Smoking

  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

Family Suite, Multiple Beds, Non Smoking

  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds
  • Free WiFi

View all photos for Superior Room, 2 Twin Beds, Non Smoking (with Sofabed)

A modern bedroom with a large bed, a laptop on a wooden nightstand, a grey sofa, and a city view through sheer curtains.

Superior Room, 2 Twin Beds, Non Smoking (with Sofabed)

  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds
  • Free WiFi

View all photos for Junior Suite, Multiple Beds, Non Smoking

A modern hotel room with two beds, wooden headboards, and a large window with curtains.

Junior Suite, Multiple Beds, Non Smoking

  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds
  • Free WiFi

View all photos for 1 Double Bed Non-Smoking Deluxe Room Stair Access Only Mini Bar Wi-Fi Hairdryer Full Breakfast

Minibar, in-room safe, desk, iron/ironing board (on request)

1 Double Bed Non-Smoking Deluxe Room Stair Access Only Mini Bar Wi-Fi Hairdryer Full Breakfast

  • 5 sq m
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

DOUBLE DELUXE

  • Sleeps 4
  • Free WiFi

About the neighborhood

Located in Lozenets neighborhood, Best Western Plus Lozenetz Hotel is connected to a shopping center. Sofia Arsenal Museum for Contemporary Art and Ethnographic Institute with Museum are cultural highlights, and some of the area's landmarks include Borisova Gradina Park and Central Military Club. Looking to enjoy an event or a game while in town? See what's happening at Vasil Levski Stadium or Bulgarian Army Stadium. Visit our Sofia travel guide
Map
23, Bul. Sveti Naum, Sofia, 1421

What's nearby

  • A large, modern building with a central sun-like structure, surrounded by a plaza with steps and greenery.
    National Palace of Culture
    12 min walk - 0.6 miles
  • A city street at dusk with illuminated trees, a domed building in the background, and people walking.
    Vitosha Blvd
    15 min walk - 0.8 miles
  • A busy outdoor market with people walking and dining.
    Vitoshka Boulevard
    15 min walk - 0.8 miles
  • NDK
    13 min walk - 0.7 miles
  • Vasil Levski Stadium
    17 min walk - 0.9 miles

Getting around

  • Ovcha kupel Metro Station
    7 min drive
  • Sofia Central Station
    17 min drive
  • Sofia Airport (SOF)
    17 min drive

Restaurants

  • Costa Coffee
    7 min walk
  • Soda
    12 min walk
  • Hilton Sofia Executive Lounge
    11 min walk
  • Caché Bar & Cafe
    7 min walk
  • Soul Terrain
    13 min walk

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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Area shuttle (surcharge)
  • Self parking on site (EUR 10.23 per day)

Food and drink

  • Free full breakfast
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Couples/private dining

Things to do

  • Full-service spa
  • Indoor pool (guest access)
  • TV in common areas

Family friendly

  • Access to nearby indoor pool
  • High chair
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages
  • Tour and ticket assistance

Business services

  • Business center
  • Computer station

Outdoors

  • Garden

Full-service spa

  • Massage
  • Sauna
  • Spa open daily
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Well-lit path to entrance

More

  • 1 building
  • 6 floors
  • Built in 2004
  • Renovated entire property - November 2024
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with cable channels

Food and drink

  • Champagne service
  • Electric kettle
  • Limited room service
  • Minibar

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Fan
  • Heating
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 5:00 AM
Early check-in subject to availability
Early check-in is available for a fee
Express check-in available

Check-out

Check-out before noon
Late check-out subject to availability
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for EUR 19.90

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 1.02 per person, per night

We have included all charges provided to us by the property.

Optional extras

  • Airport shuttle fee: EUR 13.29 per person (one-way)
  • Self parking fee: EUR 10.23 per day
  • Early check-in is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher

We should mention

Reservations are required for spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Frequently asked questions

Is Best Western Plus Lozenetz Hotel pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking is available for EUR 10.23 per day.

What time is check-in at Best Western Plus Lozenetz Hotel?

Check-in start time: 2 PM; Check-in end time: 5:00 AM. A fee applies for early check-in (subject to availability).

What time is check-out at Best Western Plus Lozenetz Hotel?

Check-out is at noon. Late check-out is available for a fee (subject to availability).

Does Best Western Plus Lozenetz Hotel provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of EUR 13.29 per person applies.

Where is Best Western Plus Lozenetz Hotel located?

Located in Lozenets, this spa hotel is within a 10-minute walk of Park Center, Earth and Man Museum, and Borisova Gradina Park. National Palace of Culture and NDK are also within 1 mi (2 km).

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Reviews

Best Western Plus Lozenetz Hotel Reviews

7.4

Good

7.6

Cleanliness

7.8

Location

7.8

Staff & service

7.2

Property conditions & facilities
Rating 10 - Excellent. 67 out of 262 reviews
Rating 8 - Good. 106 out of 262 reviews
Rating 6 - Okay. 40 out of 262 reviews
Rating 4 - Poor. 24 out of 262 reviews
Rating 2 - Terrible. 25 out of 262 reviews

Reviews

Verified review

10/10 Excellent

Melanie

Liked: Cleanliness, staff & service, property conditions & facilities
Friendly and helpful staff, modern clean room, comfy bed, nice breakfast selection and good location.
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Angela

Liked: Cleanliness, staff & service, amenities
Room was comfy very convenient and staff were lovely
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Julian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good hotel
Stayed 2 nights in Feb 2025
Verified review

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location near the center of Sofia. It will be a first choice for us when we visit the city.
Stayed 2 nights in Jul 2025
Verified review

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly and helpfull staff, english speaking. Comfortable rooms, clean and bright
Stayed 3 nights in Mar 2025
Verified review

8/10 Good

Sarah Elizabeth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was our first time in Sofia - the Best Western Plus was in a perfect location for the metro station (European Union Metro) which is two stops from the city centre. It was a short and easy drive from the airport and great for parking too (€10 per night). I emailed in advance of our stay to book a parking space as the underground garage isn’t that big. A small breakfast buffet was included, the hotel itself was new and modern, and the staff were so friendly and helpful. The only thing we felt let it down slightly was how thin the walls and floors are - we could hear people in the corridor and in the rooms next door as well as above us which wasn’t ideal when people came in late at night. If you’re looking for peace and quiet, definitely bring earplugs!
Stayed 4 nights in May 2025
Verified review

8/10 Good

Dimitar

Liked: Staff & service, property conditions & facilities
Our only problem was the barely working air conditioner. Everything else was totally fine and the staff was very helpful. The elevator is unusually small.
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Zhanna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean rooms, great staff and amazing breakfast:)
Stayed 3 nights in Jun 2026
Verified review

10/10 Excellent

u

Liked: Cleanliness, staff & service, amenities
Excellent ! Highly recommend this hotel.
Stayed 1 night in Dec 2025
Verified review

10/10 Excellent

roger

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, comfortable room. Front desk staff were extremely helpful and spoke good English. Breakfast was a good selection. Short walk to metro for transportation to Serdika--main sights in Sophia. Parking was on site with a reasonable cost
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Nikolay

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is a nice hotel with great location and service.
Stayed 4 nights in Aug 2025
Verified review

8/10 Good

elhanan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice hotel with a homely atmosphere

Hotel close to metro station, hotel manager is very humane, cordial and helpful with every request
Stayed 5 nights in Jun 2025
Verified review

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

pleasant cheap hotel

great hotel for the price- clean, great, helpful staff and comfortable room.
Verified review

8/10 Good

Dora

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice location
Stayed 1 night in Aug 2022
Verified review

10/10 Excellent

Arvind

Liked: Cleanliness, staff & service, property conditions & facilities
Great
Stayed 2 nights in Sep 2025
Verified review

8/10 Good

Julian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel! Recommend
Stayed 1 night in Feb 2025
Verified review

10/10 Excellent

Julian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good deal
Stayed 1 night in Feb 2025
Verified review

8/10 Good

Lukasz

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel is a bit off the main streets however in fairly close walk to main pedestrian area. Comfortable bed and room was quite specious. Breakfast OK. Good value for money.
Stayed 1 night in Apr 2023
Verified review

8/10 Good

Maia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Just an overnight stay in Sofia. Room was clean and with enough space for 2 people. The necessary basics were all provided - towels, soap, kettle, etc. Breakfast was decent. Overall would recommend if you look for a place to sleep.
Stayed 1 night in Oct 2022
Verified review

8/10 Good

Yuri

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My favorite place to stay in Sofia: reasonable rates, close to subway and a few minutes to the downtown. Facilities and rooms are not new and would require remodelling. Bedding definitely require immediate replacement: fitted sheets must be used instead of old fashion regular sheets.
Stayed 3 nights in Feb 2025
Verified review

2/10 Terrible

Mehmet

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very Dirty and Unfriendly hotel

Dirty,unfriendly hotel stay clear
Stayed 1 night in Aug 2022
Verified review

6/10 Okay

Fadya

Liked: Staff & service, amenities
Disliked: Cleanliness
The room wasn’t clean.There were dust and spider webs everywhere. The bed was comfy and the bed essentials were good. The hotel overall wasn’t well maintained but it was just ok for a overnight stay after a long flight.
Stayed 1 night in Sep 2022
Verified review

8/10 Good

TATIANA

Liked: Cleanliness, room comfort
Disliked: Staff & service

Not a warm welcome

I arrived in the middle of the night as my flight was delayed. Instead of the man at reception being empathetic or at least welcoming, he was very stern and insisted on me checking out exactly on time in the morning. Hotel is on the older side but I don't mind.
Stayed 1 night in Oct 2022
Verified review

4/10 Poor

KONSTANTINOS

Liked: Room comfort
Disliked: Cleanliness, staff & service

Best Western Lozenetz Hotel report

I stayed at the hotel for 4 nights and the room NEVER cleaned up despite our daily request to reception guys. Breakfast was not so good, especially the fried eggs. I believe that Best Western should take care of this matter and especially for the cleaning of the rooms, because I heard similar complaint from other visitors too.
Stayed 4 nights in Dec 2022
Verified review

2/10 Terrible

Mehmet

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stay Clear,you have been warned!!!

Terrible hotel dirty lots of human hair in shower and floors are full of dirt all over, no remote for television damage on my car!!! Stay clear non communication with management or reception,no sympathy of customer care or happiness
Stayed 1 night in Aug 2022