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Hotel Susato

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Photo gallery for Hotel Susato

A modern hotel with a curved glass facade, a well-lit entrance, and a sign reading "HOTEL SUSATO". - Hotel Susato (Soest)
A buffet table with various food items and condiments. - Hotel Susato (Soest)
A modern hotel room with a large bed, a desk, a chair, and a TV. - Hotel Susato (Soest)
A modern building with a stone facade and large windows. There are yellow daffodils in the foreground and a yellow umbrella in the background. - Hotel Susato (Soest)
An outdoor cafe area with tables and chairs under yellow umbrellas, a stone building with a sign, and a parking lot in the background. - Hotel Susato (Soest)
Take advantage of a free breakfast buffet, a terrace, and a coffee shop/cafe at Hotel Susato. For some rest and relaxation, visit the sauna. Stay connected with free in-room WiFi, and guests can find other amenities such as a garden and dry cleaning/laundry services.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pet friendly
  • Free WiFi
  • Restaurant
  • Air conditioning

Room options

View all photos for Standard Double Room, Accessible, Non Smoking

A hotel room with a large bed, a red armchair, a small table with a lamp, and a TV on the wall.

Standard Double Room, Accessible, Non Smoking

8.6 out of 10
Excellent
(14 reviews)
  • 24 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Double Room Single Use, 1 Queen Bed

A hotel room with a large bed, a red armchair, a small table with a lamp, and a TV on the wall.

Standard Double Room Single Use, 1 Queen Bed

8.0 out of 10
Very good
(3 reviews)
  • 18 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 Queen Bed

About the neighborhood

Soest is home to Hotel Susato. Burghof Museum and Wilhelm Morgner Museum are cultural highlights, and some of the area's landmarks include Soest City Walls and Kattenturm. Allerheiligenkirmes and AquaFun Soest are also worth visiting. Windsurfing and fishing offer great chances to get out on the surrounding water, or you can seek out an adventure with hiking/biking trails nearby. Visit our Soest travel guide
Map
Dasselwall 5, Soest, NW, 59494

What's nearby

  • Allerheiligenkirmes
    6 min walk - 0.4 miles
  • Soest Christmas Market
    9 min walk - 0.5 miles
  • City Hall
    9 min walk - 0.5 miles
  • St. Patroclus Cathedral
    9 min walk - 0.5 miles
  • Soest Teichsmuehle
    12 min walk - 0.7 miles

Getting around

  • Soest Station
    19 min walk
  • Dortmund (DTM)
    32 min drive

Restaurants

  • Brauhaus Zwiebel
    6 min walk
  • Im Wilden Mann Hotel
    12 min walk
  • Brauhaus Christ
    15 min walk
  • Der Mönchshof
    16 min walk
  • Il Conte
    11 min walk

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Height restrictions apply for onsite parking
  • Covered self parking on site (EUR 5 per day; includes in/out privileges)
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 10:00 AM
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Things to do

  • Sauna

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • Free newspapers in lobby
  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (once per stay)
  • Tour and ticket assistance

Business services

  • Conference space
  • Meeting rooms

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Bathroom emergency pull cord
  • Braille/raised signage
  • Elevator
  • Grab bar near toilet
  • Raised toilet seat
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk

More

  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bed sheets provided
  • Hypo-allergenic bedding
  • Pillow menu

Bathroom

  • Free toiletries
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 41-inch flat-screen TV with cable channels

Food and drink

  • Free bottled water
  • Limited room service

More

  • Air conditioning
  • Desk
  • Free daily newspapers
  • Iron/ironing board
  • Phone
  • Safe
  • Separate sitting area
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 5:30 AM
Minimum check-in age: 16

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

The front desk is open daily from 6:00 AM - 10:30 PM
Front desk staffed during limited hours
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours), lockbox

Pets

Pets allowed for an extra charge of EUR 10 per pet, per day
Service animals are welcome, and are exempt from fees
Welcoming dogs only
1 total pets
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are available for EUR 25 per day
Cribs (infant beds) are available for EUR 20 per day

Property payment types

  • American Express
  • Diners Club
  • JCB International
  • Mastercard
  • Visa

Important information

Optional extras

  • Covered self parking fee: EUR 5.00 per day (in/out privileges)
  • Pet fee: EUR 10 per pet, per day
  • Service animals are exempt from fees
  • Crib (infant bed) fee: EUR 20 per day
  • Rollaway bed fee: EUR 25 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher

We should mention

Parking height restrictions apply

Frequently asked questions

Is Hotel Susato pet-friendly?

Yes, this property allows dogs (limit 1 total). There's a fee of EUR 10 per pet, per day. Service animals are exempt from fees. Some restrictions may apply, so please contact the property for more details.

How much is parking?

Self parking is available for EUR 5.00 per day.

What time is check-in at Hotel Susato?

Check-in start time: 4:00 PM; Check-in end time: 5:30 AM.

What time is check-out at Hotel Susato?

Check-out is at 11 AM.

Where is Hotel Susato located?

Situated in Soest, this hotel is steps from Soest City Walls and Kattenturm. Burghof Museum and Allerheiligenkirmes are also within 10 minutes. Soest Station is 19 minutes by foot.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Hotel Susato Reviews

9.0

Wonderful

9.4

Cleanliness

9.6

Location

9.0

Staff & service

9.2

Property conditions & facilities
Rating 10 - Excellent. 90 out of 152 reviews
Rating 8 - Good. 51 out of 152 reviews
Rating 6 - Okay. 6 out of 152 reviews
Rating 4 - Poor. 2 out of 152 reviews
Rating 2 - Terrible. 3 out of 152 reviews

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was my 2nd time in this hotel and it is a gem. Clean, wonderful breakfast and the location right across from old town was perfect.
Stayed 1 night in Sep 2026
Verified review

8/10 Good

Liked: Amenities
Lovely staff , great location
Stayed 1 night in Jun 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
-
Stayed 1 night in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Breakfast was delicious.
Stayed 3 nights in Jul 2025
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Great service
Stayed 1 night in Jan 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent position staff and cleanliness
Stayed 1 night in May 2023
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
x
Stayed 1 night in Feb 2025
Verified review

8/10 Good

Liked: Staff & service
Ggg
Stayed 2 nights in Sep 2024
Verified review

8/10 Good

Liked: Cleanliness, amenities, property conditions & facilities
Een mooi net hotel. Redelijk mooie kamer, alleen wat scheuren in de muur. Bij het inchecken was de man achter de balie drukker bezig met de man na mij, dan met mij. Bij het ontbijt om 9 uur was er al veel op en duurde het wel even voordat er koffie kwam. Ook daar was het personeel niet super behulpzaam.
Stayed 1 night in Oct 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Zeer vriendelijk personeel. Uitgebreid ontbijt. Heel handig: het zakje met vijl en wattenstaafjes ( was ik zelf vergeten) Een afgesloten fietsenkelder,met opladers, ideaal.
Stayed 2 nights in Oct 2026
Verified review

6/10 Okay

Liked: Cleanliness, amenities, property conditions & facilities
Frukosten var inte klar 6.30!
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ideaal gelegen, uitgebreid ontbijtbuffet, vriendelijk personeel en mogelijk om ondergronds te parkeren
Stayed 2 nights in Jul 2026
Verified review

6/10 Okay

Disliked: Staff & service, amenities
Das Personal wirkte überfordert und teilweise nicht professionell. Im Zimmer gab es einige Ecken, die schon länger nicht gereinigt worden sind. Das Frühstück war überschaubar. Achtung: Es gibt nur eine Kanne Kaffee pro Tisch. Andere Getränke zum Teil nur gegen Aufpreis. Die Tiefgarage ist aber sehr gut und hat einen fairen Preis (10,-€ / Nacht).
Stayed 2 nights in Jul 2026
Verified review

8/10 Good

Liked: Cleanliness, amenities, property conditions & facilities
man kan tycka att någon i personalen borde kunna lite engelska. Om inte kunde man kostat på dig att ha hotell info på rummet iaf med en engelsk översättning, Sen var det väldigt utplockat o tomt på frukosten som serverades en timme till efter att vi åt frukost. De borde ge bättre koll o fylla på både mat o glas mm utan att man ska behlva be om det flera ggr.
Stayed 1 night in Jul 2026
Verified review

6/10 Okay

Liked: Cleanliness, amenities, property conditions & facilities
Wir wollten am Abend fernsehen, aber den Fernseher konnte man nur ganz leise an Lautstärke einstellen. Ich habe die Rezeption angerufen und man sagte mir das man jemanden schicken würde. Aber bis zum nächsten Tag wurde das Problem nicht gelöst und es gab auch keine Entschuldigung. Es war ein langweiliger Abend
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Bra frukost gott om alternativ, men saknade riktig juice
Stayed 1 night in May 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
Kjempefin parkering
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Lage zur Altstadt perfekt. Ruhiges Haus, zuvorkommendes, freundliches Personal. Schönes, sauberes Zimmer und gutes Frühstück. Ausreichend Parkplätze für das Event Winterstrahlen. Wir haben uns wohlgefühlt.
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wirklich sauber, nettes Personal, Frühstücksbuffet eurde stets nachgefüllt und war reichlich. Zimmer ausreichend groß und ausgestattet
Stayed 1 night in May 2025
Verified review

6/10 Okay

Liked: Staff & service, amenities, property conditions & facilities
Leerer Duschgelspender in der Dusche. Stinkwanze im Zimmer
Stayed 1 night in Dec 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Sehr gutes Frühstück. Check in - Zeit wurde unterschiedlich ausgelegt.
Stayed 1 night in Dec 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Ich habe mich sehr wohl gefühlt.
Stayed 1 night in Dec 2024
Verified review

10/10 Excellent

Top 👍

Alles tip top vom Empfang bis zu Frühstück Zimmer- Bar 👍 Tiefgarage direkt Zugang zum Empfang 👍 zur Innenstadt kurze Wege (Allerheiligen Kirmes)
Stayed 1 night in Nov 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super Lage, ruhig, freundliches Personal, großes, sauberes Zimmer, gute Parkplätze
Stayed 3 nights in Oct 2024
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Es war alles in Ordnung
Stayed 2 nights in Sep 2024