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The Lake Suite Ko No Sumika

3.0 star property
Family-friendly hotel with 2 restaurants and 15 indoor pools

Choose dates to view prices

Photo gallery for The Lake Suite Ko No Sumika

Corner Terrace Room with Private Open-air Hot Spring Bath | In-room safe, free WiFi, bed sheets
Reception
Massages
Property entrance
Exterior detail
The Lake Suite Ko No Sumika sits near Lake Toya, providing a peaceful getaway with its outdoor mineral hot spring and sauna. Guests start their day with a breakfast buffet, spend time on the terrace, and have access to both a gym and 15 indoor pools for recreation.

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Gym
  • Spa
  • Bar
  • 24/7 front desk
  • Pool
  • Breakfast included

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Universal Terrace Room with Private Open-air Hot Spring Bath

Universal Terrace Room with Private Open-air Hot Spring Bath | In-room safe, free WiFi, bed sheets

Universal Terrace Room with Private Open-air Hot Spring Bath

Highlights

Terrace
Air conditioning
Heating
Flat-screen TV
Separate bathtub and shower
Private bathroom
Deep soaking bathtub
Hair dryer
  • Sleeps 2
  • 2 Twin Beds

View all photos for Terrace Room with Private Open-air Hot Spring Bath for 4 Guests

In-room safe, free WiFi, bed sheets

Terrace Room with Private Open-air Hot Spring Bath for 4 Guests

Highlights

Terrace
Air conditioning
Heating
Flat-screen TV
Separate bathtub and shower
Private bathroom
Deep soaking bathtub
Hair dryer
  • Sleeps 4
  • 2 Twin Beds and 1 Double Sofa Bed

View all photos for Terrace Room with Private Open-air Hot Spring Bath for 3 Guests

In-room safe, free WiFi, bed sheets

Terrace Room with Private Open-air Hot Spring Bath for 3 Guests

Highlights

Terrace
Air conditioning
Heating
Flat-screen TV
Day bed
Separate bathtub and shower
Private bathroom
Deep soaking bathtub
  • Sleeps 3
  • 2 Twin Beds

View all photos for Garden Terrace Room with Private Open-air Hot Spring Bath

Garden Terrace Room with Private Open-air Hot Spring Bath | In-room safe, free WiFi, bed sheets

Garden Terrace Room with Private Open-air Hot Spring Bath

10.0 out of 10
Exceptional
(1 review)

Highlights

Terrace
Air conditioning
Heating
Flat-screen TV
Day bed
Separate bathtub and shower
Private bathroom
Deep soaking bathtub
  • Sleeps 3
  • 2 Twin Beds

View all photos for Corner Terrace Room with Private Open-air Hot Spring Bath

Corner Terrace Room with Private Open-air Hot Spring Bath | In-room safe, free WiFi, bed sheets

Corner Terrace Room with Private Open-air Hot Spring Bath

Highlights

Terrace
Air conditioning
Heating
Flat-screen TV
Separate bathtub and shower
Private bathroom
Deep soaking bathtub
Hair dryer
  • Sleeps 4
  • 2 Twin Beds and 1 Double Sofa Bed

About the neighborhood

Map
7 Toyakoonsen, Sobetsu, Hokkaido, 049-5731

What's nearby

  • Toyako Onsen - 1 min walk - 0.0 miles
  • Lake Toya - 4 min walk - 0.3 miles
  • Toyako Hot Spring - 2 min drive - 1.1 miles
  • Usuzanfunka Memorial Park - 2 min drive - 1.5 miles
  • Showashinzan Ropeway - 6 min drive - 3.4 miles

Getting around

  • Toya Station - 14 min drive
  • New Chitose Intl. Airport (CTS) - 94 min drive

Restaurants

  • ‪Blossom Coffee - ‬9 min walk
  • ‪岡田屋 - ‬17 min walk
  • ‪でめきん食堂 - ‬13 min walk
  • ‪Mogmog - ‬13 min walk
  • ‪牛助 - ‬19 min walk

About this property

The Lake Suite Ko No Sumika

Family-friendly hotel near Lake Toya
Located close to Toyako Hot Spring, The Lake Suite Ko No Sumika provides a free breakfast buffet, an outdoor mineral hot spring (onsen), and a terrace. For some rest and relaxation, visit the sauna. Be sure to enjoy a meal at the two on-site restaurants. Stay connected with free in-room WiFi, and guests can find other amenities such as a bar and a gym.
Other perks include:
  • 15 indoor pools and a children's pool, along with a lazy river, a waterslide, and pool umbrellas
  • Free self parking
  • A 24-hour front desk and an elevator
Room features
All 80 rooms boast comforts such as air conditioning, in addition to thoughtful touches like free WiFi and safes.
Extra amenities include:
  • Deep soaking tubs, free toiletries, and hair dryers
  • Flat-screen TVs with cable channels
  • Heating, daily housekeeping, and phones

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  • Free WiFi
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9.2 out of 10, Wonderful, 590 reviews
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Limited onsite parking
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast
  • 2 restaurants
  • A bar/lounge

Things to do

  • 15 indoor pools
  • Children's pool
  • Full-service spa
  • Gym
  • Lazy river
  • Sauna
  • Waterslide

Family friendly

  • 15 indoor pools
  • Children's pool
  • Lazy river
  • Waterslide

Conveniences

  • 24-hour front desk

Guest services

  • Housekeeping (daily)

Outdoors

  • Garden
  • Pool umbrellas
  • Terrace

Full-service spa

  • Massage
  • Public outdoor mineral hot springs (onsen)
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk

More

  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

More

  • Air conditioning
  • Heating
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 7:00 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 7:00 PM please contact the property in advance using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: JPY 300.00 per person, per night. This tax does not apply to children under 12 years of age.

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a first aid kit, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Guests booked in Half Board rates must check-in by 7 PM to receive dinner.

We should mention

Pool access available from 10:00 AM to 9:00 PM
Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
Please note that some properties do not permit guests with tattoos to use the onsite public bathing facilities

Property is also known as

Lake Suite Ko No Sumika Hotel Sobetsu
Lake Suite Ko No Sumika Hotel
Lake Suite Ko No Sumika Sobetsu
Lake Suite Ko No Sumika
The Suite Ko No Sumika Sobetsu
The Lake Suite Ko No Sumika Hotel
The Lake Suite Ko No Sumika Sobetsu
The Lake Suite Ko No Sumika Hotel Sobetsu

Frequently asked questions

Does The Lake Suite Ko No Sumika have a pool?

Yes, this property has 15 Indoor pools and a children's pool. Pool access is from 10:00 AM–9:00 PM.

Is The Lake Suite Ko No Sumika pet-friendly?

No, pets are not allowed at this property.

How much is parking at The Lake Suite Ko No Sumika?

Self parking is free at this property.

What time is check-in at The Lake Suite Ko No Sumika?

Check-in start time: 3:00 PM; Check-in end time: 7:00 PM. Late check-in is available during limited hours.

What time is check-out at The Lake Suite Ko No Sumika?

Check-out is at 11:00 AM.

Where is The Lake Suite Ko No Sumika located?

This family-friendly Sobetsu hotel is within a 5-minute walk of Toyako Onsen and Lake Toya. Usuzanfunka Memorial Park and Toyako Hot Spring are also within 2 mi (3 km).

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The Lake Suite Ko No Sumika Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 60 out of 79 reviews
Rating 8 - Good. 14 out of 79 reviews
Rating 6 - Okay. 3 out of 79 reviews
Rating 4 - Poor. 2 out of 79 reviews
Rating 2 - Terrible. 0 out of 79 reviews

9.6/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

WAI CHUNG

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good Service and English is good from the customer service.
Stayed 2 nights in Feb 2023

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
很美的景觀，溫泉質素也好，服務態度也很體貼
Stayed 1 night in Jan 2023

10/10 Excellent

Chung Fai

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
露天風呂十分漂亮 另人賞心隨處愜

10/10 Excellent

shin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
施設は最高でしたが移動時間が長い… 本館と同じような風呂の種類との違いがあると良かった。部屋の露天風呂もあまり温かく無かったのが少しマイナス。スタッフ対応、ホテル施設に関しては最高級。また泊まりたいと素直に言える宿で満足しています。

10/10 Excellent

Vu

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing, beautiful views, spacious room. Very new, highly recommend. Make sure you call ahead and tell them your check in time. I was able to do this on the day of. The person on the phone did not understand english well, but I was able to use google translator. Tell them that you booked through expedia or whatever service. The staff was amazing. They greet you at the front gate and help into the lobby area. Once in the lobby, there were staff members that did know english and where able to streamline everything. The room was very large with double sink bathroom, private onsen, yukatas to wear, beautiful balcony space and amazing view of Lake Toya and the surrounding area. This property was connected via internal walkway to the main building where dining takes place. If you opted for the meals you will be given vouchers for your room’s dinner and breakfast. Just go to the dining area and hand them the voucher, they will seat you and you’re ready to start eating. During dinner there’s a set menu already at the table and a self serve buffet featuring amazing local dishes including sushi, crab legs, seared beef, soup curry, and more. Probably over 3 dozen different options and dessert. Similarly for breakfast, there’s a buffet with items such as ikura, squid, hokkaido scallop, and dozens of other dishes. Theres also stations for chef made omelets and onigiri. Theres also fireworks every night on the lake, gift shops, arcade area, open onsen, and spa
Stayed 1 night in Oct 2022

10/10 Excellent

chikako

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
とても景色も良くお風呂も最高で夜の花火が部屋から見えて最高でした。 サービスも行き届いていて また行きたいです。
Stayed 1 night in Aug 2022

10/10 Excellent

Norio

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
正面玄関から部屋の隅々まで清掃が行き届いている。洞爺湖を一望できるレイクサイドにありフロント、エレベーター、部屋、大浴場全てから最高の景色が楽しめる。スタッフの教育は大変良く行き届いている印象。ビュフェの食事が悪い評判であるが、実際に3日間食事したが最高の食材を使用し味付けも良く大変高級感のある美味しいものであった。ロケーションも含めサービスは最高。部屋の半露天風呂とレイクサイドのバルコニーは他ではまず味わえない。素晴らしいホテル。
Stayed 3 nights in Aug 2022

10/10 Excellent

TSUYOSHI

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

サービスが素晴らしい！

とても綺麗で、細かいサービスまで行き届いていて本当によかった！特にアルコール含めてのドリンクサービスは初めてで感動した。お風呂も眺めが良く、とても清潔で素晴らしい！総合的にかなりハイレベルで良かった！
Stayed 1 night in Sep 2020

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
今回は夫の誕生日祝いと、出産前の最後のプチ旅行として利用しました。 入り口から漂う高級感にわくわくしながら扉を
Stayed 1 night in Sep 2020

10/10 Excellent

Miyabi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

また泊まりたい！

新しいのもありどこも綺麗！ ご飯もそんなに期待してなかったけど、夜ご飯のケーキと朝食の勝手丼がよかったです。 客室露天風呂も最高でした。夏場は虫が入ってくるので、on-offのきく網戸など虫対策ができれば良いなと思いました。 彼へのサプライズで東京からケーキを取り寄せてホテルに届くようにしていただき、事前に打ち合わせしてサプライズ成功することができました！ 総じて最高の思い出になりました。ありがとうございました。
Stayed 1 night in Jul 2020

6/10 Okay

MICHIKO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

テラスは虫だらけで…😢

前回宿泊したときは上層階だっせいか テラスも居心地よくまた来たいという気持ちが強かったので… でも今回は二階で芝も刈ったばりなようで 虫が…😣 結局テラスでくつろげず本当に残念でした。
Stayed 1 night in Jun 2020

8/10 Good

Hidenori

Liked: Cleanliness, property conditions & facilities, room comfort

お風呂や設備は素晴らしい

お風呂や設備は良かった。夕食が隣のホテルのバイキングだった（そうとは知らずに申し込んだのは、悪かったけど。。。）その食事があまりにもひどくて、食べられなかった。。。。
Stayed 1 night in Apr 2020

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

湖邊泡溫泉

酒店很新，景觀很好，如住高層的景色會比住花園樓層好，已包自助晚餐和自助早餐，早餐比晚餐出色，如自助晚餐可改為晚餐Set會更好，房內溫泉很舒服，望住湖泡溫泉感覺很寫意。
Stayed 1 night in Feb 2020

8/10 Good

Wing

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Newly hotel and good view facing to Toyako. Foods are good in the morning and dinner. Foods all from organic. Taste are good. As the whole of environment and service, it is worth to stay.
Stayed 1 night in Feb 2020

10/10 Excellent

MICHIKA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

洞爺湖、絶景インフィニティ露天風呂

部屋の窓からの景色が最高です！ お部屋の露天風呂も最高ですが、大浴場のインフィニティ型露天風呂は、絶景でとにかく最高に気持ちよかったです！ お風呂につかりながら花火が綺麗に見えました！ 寝湯のところがあり、気持ち良すぎます！ 全体的にラグジュアリーな空間で、お部屋の露天風呂も最高です！ お部屋には、湯上がり後に外の景色を見ながらリラックスする、椅子と足を伸ばして座れる長い椅子がありボーっとできます。 ベッド２つのサイドにも、テーブルのついた大きなソファーベッドがあり、そこでゴロゴロくつろげます♪ 連泊してゆっくり滞在するのがおすすめです。 フロント階には、ブックラウンジがあり、そちらでは、コーヒーや、ジュース、ビール、つまみまで置いてあり、フリーで頂けるサービスが嬉しかったです。 そのラウンジからの景色も最高で、カモメが毎日やって来て、間近で可愛いいカモメさんを見れたのが嬉しかったです♪ すべてにおいて、大満足にくつろげる空間でしたが、夕食の水のテラスダイニングが満席で予約がとれなかったため、隣接するとなりのサンパレスホテル内のブッフェだったことが唯一残念でした。 水のテラスダイニングの会席料理をいただきたかったので、それだけが無念でした。 今回は一人旅でしたが、次回、パートナーとともに行きたいです♪ お部屋の露天風呂から、幻想的な満月と雪景色の写真がとれました！
Stayed 2 nights in Feb 2020

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent

It was an excellent experience staying here. Staff are polite, the buffet is good and have variety of choices. My room is using ordinary bed but not traditional tatami which is friendly to my mother that her knees are not good. Onsen is also good and have good view.
Stayed 1 night in Feb 2020

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything was great until the open air private onsen was in use and then a visitor or some kid dropped by infront of our onsen in the morning. Was not impressed at all, in fact our privacy was invaded by some bystanders. Should consider isolating the area if the onsen are facing the lake. Besides this, everything else was great experience.
Stayed 1 night in Jan 2020

10/10 Excellent

LEI

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

また滞在したい

ロビー、部屋、喫煙室全て快適に過ごすことが出来た。 フロントスタッフに不慣れな感じがあったのがマイナス要素。チェックイン、チェックアウトがあまりスムーズに出来なかった。何か１つ質問すると暫く無言の時間があったり、目があっても無視されることもあった。とにかく流れが悪くこちら側も戸惑うことが多々あった。 ホテルの雰囲気は大変良かった。食事も美味しかった。大浴場も清潔が保たれていて気持ちよく使用できた。
Stayed 1 night in Feb 2020

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

gorgeous private onsen views..

The hotel only had twin beds and double equates to having staff pushing them together. I found the bed too hard. No feather soft topping like most luxury hotels. Buffet dinner had a wide selection but the main course selection yakiniku beef slices were not of a good cut. Plus they were thick and fat which made it quite difficult to bite. Overall a pleasant stay with a lovely view of lake toya that is unbeatable from our personal onsen.
Stayed 1 night in Feb 2020

10/10 Excellent

U Hong

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything is excellent!!!
Stayed 1 night in Jan 2020

4/10 Poor

Tin Tung

Liked: Cleanliness, room comfort
Disliked: Staff & service

絕對不會再有下一次

旅程中每位都對這酒店抱有極大期望，因價錢是最貴的一間，但發生以下事情令我們十分失望： 1）酒店頂樓大眾湯「湖中之湯」原來是熱湯不是溫泉，作為溫泉酒店只有房間中的是私人溫泉，難免失望 （但可以去旁邊的太陽宮酒店，但溫泉水只有一個池，其他都是熱湯） 2）晚餐的自助餐原來要去旁邊的「sun place 太陽宮」酒店到食，自助餐偏差 （原來沒有想過用這樣的價格是要去太陽宮酒店同其他太陽宮住客一起用餐，人十分多，限時2小時） 3）完全沒有服務，我們一行六人，有六個喼，員工見我們走時只是站在旁邊，沒有打算來幫我們搬上車，我們都生氣了 總結：如果這是平價酒店，某部分我可以容忍，但服務態度好差，幾百元一晚的酒店員工也不會如此，大家來日本就是因為覺得日本人服務貼心，點解員工完全無視我們！？去了十多次日本這是第一次發生 但房間的清潔度和裝修十分漂亮，私人溫泉有很好的景觀
Stayed 1 night in Jan 2020

8/10 Good

Yin Sian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good Onsen facilities with Great breakfast and dinner buffet We stayed 4 nights in Western style Terrace Room facing lake Toya Large room with private Onsen bathroom and lounge Reception helpful friendly able to converse fluently in English Quiet and relaxing enjoyable stay
Stayed 4 nights in Jan 2020

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

酒店全面都高質素。價錢略貴,下次還會入住

無與倫比。ㄧ間好有質素的酒店。
Stayed 1 night in Jan 2020

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

素敵なです✨

素敵なです。お部屋もキレイでアメニティも充実しています。客室露天風呂は二人で入るのにちょうどいい広さです。
Stayed 1 night in Dec 2019

10/10 Excellent

murakiki, Singapore

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Newly opened in August '19. New wing of Toya Sun Palace Resort. Rooms are spacious with own private Onsen bath and lovely view of lake. Will love to visit again
Stayed 1 night in Dec 2019

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