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Highland House

3.0 star property
Travelers can recharge with a workout or soothing soak after an exhilarating day on the slopes at this mountain retreat near Snowshoe

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Photo gallery for Highland House

Front of property - evening/night - Highland House (Snowshoe)
Lobby sitting area - Highland House (Snowshoe)
Golf - Highland House (Snowshoe)
Exterior - Highland House (Snowshoe)
Condo | Iron/ironing board, free WiFi, bed sheets - Highland House (Snowshoe)
Highland House offers a peaceful mountain setting with ski-in/ski-out access and equipment rentals. Enjoy a gym, sauna, and spa tub for post-slope recovery. In-room WiFi and nearby laundry facilities provide essential comforts.

Reviews

8.0 out of 10
Very good

Popular amenities

  • Hot tub
  • Parking included
  • Free WiFi
  • Air conditioning
  • Gym
  • Laundry

Room options

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Showing 2 of 2 rooms

View all photos for Studio

Studio | Iron/ironing board, free WiFi, bed sheets

Studio

  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed
  • Free WiFi

View all photos for Condo

Condo | Iron/ironing board, free WiFi, bed sheets

Condo

8.0 out of 10
Very good
(1 review)
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed
  • Free WiFi

About the neighborhood

Snowshoe is home to Highland House. Cass Railroad Museum and Green Bank Galley are cultural highlights, and some of the area's activities can be experienced at Western Express Ski Lift and Ball Hooter Ski Lift. Cass Scenic Railroad and Green Bank Observatory are also worth visiting. Break out the clubs and hit the links with a golf course and golf lessons nearby, or seek out an adventure with horse riding and hiking/biking trails. Visit our Snowshoe travel guide
Map
10 Snowshoe Drive, Building 6, Snowshoe, WV, 26209

What's nearby

  • Western Express Ski Lift
    2 min walk - 0.1 miles
  • Powder Monkey Ski Lift
    3 min walk - 0.2 miles
  • Ball Hooter Ski Lift
    3 min walk - 0.2 miles
  • Powderidge Ski Lift
    6 min walk - 0.4 miles
  • Soaring Eagle Express Ski Lift
    17 min walk - 0.9 miles

Getting around

  • Lewisburg, WV (LWB-Greenbrier Valley)
    106 min drive

Restaurants

  • Locker Room
    7 min drive
  • Tuque’s Bar & Grille
    7 min walk
  • The Junction Restaurant & Saloon
    1 min walk
  • Foxfire Grille
    1 min walk
  • Hoot's Bar and Grill
    16 min walk

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Things to do

  • Gym
  • Hot tub
  • Sauna
  • Ski equipment rentals
  • Ski lessons
  • Ski passes
  • Ski storage
  • Ski-in/ski-out access
  • Snowboarding

Family friendly

  • In-room kitchen
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • Laundry facilities

Guest services

  • Tour and ticket assistance

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking

More

  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 19-inch TV with cable channels

Food and drink

  • Cookware, dishware, and utensils
  • Dishwasher
  • Kitchen
  • Microwave
  • Refrigerator
  • Stovetop
  • Toaster

More

  • Air conditioning
  • Heating
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 10:00 AM

Special check-in instructions

There is no front desk at this property
Guests can access their accommodation through a private entrance
Information provided by the property may be translated using automated translation tools

Access methods

Private entrance

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property is professionally cleaned

Frequently asked questions

Is Highland House pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking is free at this property.

What time is check-in at Highland House?

Check-in start time: 4:00 PM; Check-in end time: anytime.

What time is check-out at Highland House?

Check-out is at 10:00 AM.

Where is Highland House located?

Set amidst the mountains, this ski-in/ski-out hotel in Snowshoe is within a 5-minute walk of Western Express Ski Lift, Ball Hooter Ski Lift, and Powder Monkey Ski Lift. Powderidge Ski Lift and Soaring Eagle Express Ski Lift are also within 15 minutes.

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Reviews

Highland House Reviews

8.0

Very Good

8.4

Cleanliness

9.6

Location

7.6

Staff & service

7.8

Property conditions & facilities
Rating 10 - Excellent. 23 out of 52 reviews
Rating 8 - Good. 14 out of 52 reviews
Rating 6 - Okay. 6 out of 52 reviews
Rating 4 - Poor. 7 out of 52 reviews
Rating 2 - Terrible. 2 out of 52 reviews

Reviews

Verified

10/10 Excellent

Joel

Liked: Cleanliness, staff & service, property conditions & facilities
One of the best mountain/ slopes views, right in the Snowshoe village, steps from everywhere, even the shuttle. Cozy apartment, with everything you need.
Stayed 2 nights in Oct 2024
Verified

4/10 Poor

Dean

Disliked: Staff & service, property conditions & facilities, room comfort
The trip was to take a ride on the train in Cass . We were there to enjoy a pleasant time with expected accommodations to be appropriate (clean, comfortable and accessible) None of which were available or a person to express our disappointment. We left a day early because of the conditions.
Stayed 2 nights in Oct 2025
Verified

10/10 Excellent

William

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall, a very nice room and property. We had a couple problems with electronic key access (to our room and to the front door). While inconvenient, staff always addressed the problems quickly. Make sure you read the check-in instructions and look over maps so you know where to check, etc. Overall, very nice...we will be back and stay in the Highland House.
Stayed 2 nights in Jan 2024
Verified

10/10 Excellent

Kate

Very nice, wish there was dish soap. I had a wonderful stay
Stayed 3 nights in Jun 2025
Verified

10/10 Excellent

Amy

Liked: Cleanliness, amenities, property conditions & facilities
Excellent experience even in the midst of a large, crowded event!
Stayed 2 nights in Jun 2025
Verified

4/10 Poor

Brady

Liked: Cleanliness, amenities
No hot water.Staff not helpful.
Stayed 3 nights in Jan 2026
Verified

6/10 Okay

Edward

Liked: Cleanliness, staff & service, property conditions & facilities
Nice staff
Stayed 2 nights in Mar 2025
Verified

4/10 Poor

Patrick

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
The room was clean. BUT it took an act of congress to get into the room. I received NO INSTRUCTIONS on how or where to check in. I did a virtual check in, which supposedly gives you this Bluetooth connection to unlock your room door. This worked 25% of the time. It once took me 30 minutes to get into my room because it “could not locate the room.” That’s unacceptable. Finally, went to the other side of the village and was told by someone I could get a normal hotel key card from the service desk. That would have been great to know from the beginning. It didn’t even tell me my room number. I had to figure that out too. Icing on the cake, drum roll please. NO HOT WATER. Yep. Had to take an ice cold shower on my birthday because the hot water was not working. So I could barely get into my room, and on top of that, couldn’t even provide basic necessities. I paid $550+ to stay here for two nights, received no instructions, could barely access my room, and had no hot water the first night. Stay somewhere else, they can’t even get the basics right. Only reason it’s not 1 star is because the view from the balcony was nice, easy access to the village/slopes, and staff was nice.
Stayed 2 nights in Jun 2026
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful room and the advantage of AT&T cell phone coverage.
Verified

8/10 Good

Mia J.

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

Great condo, hotel.com didn’t give any chk in info

The condo itself was lovely. Very clean, comfortable blankets and pillows. We appreciated how nice it was. The issue is that we showed up at 9 o’clock on Friday night and there were no signs, no information on how we were supposed to check in. I ended up wandering the village and I found another couple who told me they had the same experience and let me know where to go. If you’re going to rent out rooms at hotels.com, you need to give better information on what to do when you arrive.
Stayed 2 nights in Sep 2025
Verified

8/10 Good

Clifford

Liked: Property conditions & facilities, room comfort

Ski trip

Ski in ski out, great location. No services offered at the highland house. Must check in at other location.
Stayed 4 nights in Dec 2022
Verified

8/10 Good

Richard

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place overall. Carpet could be replaced, kitchen sink drains slow, small microwave over sink not operating.
Stayed 2 nights in Oct 2024
Verified

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property and location. Also there’s no front desk. Check in is at Allegheny springs which is at the end of the village.
Stayed 3 nights in Feb 2022
Verified

4/10 Poor

Verified traveler

Disliked: Amenities
When we arrived we could not get in our building. The place was like a ghost town. Finally found another building that we could get in. Turns out that’s where we were to check in. No information was ever provided to tell us that. No signs either. I called numbers for the Highland house and was told they were closed for the day. It was around 6. You would think phones could be forwarded to the desk in Allegheny where we finally found a person. . Almost everything was closed. We’re unable to take advantage of the amenities. Disappointed.
Stayed 2 nights in Jun 2021
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, room comfort, communication
Great location for ski in/out. Condo was spacious. Check in was easy and efficient.
Stayed 4 nights in Jan 2021
Verified

8/10 Good

Courtney

Liked: Cleanliness, room comfort
Disliked: Communication

Check-In

Check in was awful. There was no direction on where to go for check in. We walked around for an hour before we found someone coming out of the highland house to ask. Overall a great stay! Nice room. Now that I know where to check in at I would book again.
Stayed 2 nights in Dec 2020
Verified

10/10 Excellent

Patrick

Liked: Cleanliness, room comfort

Great room /location

I really enjoyed this property. I will start with one thing that can be improved and move to the rest which is positive. 1. Check-in location is NOT at the highland location. It’s up the street in a separate building. Several attempts to call and find out did not go well. I realized this was an ongoing issue as another family was wondering around trying to find the check-in location. Once I located the check-in location my experience got much better. 2. Unloading the car and finding the room was easy, the room looked amazing (I recommend the 4th floor which is the top floor). 3. The room was warm and had a fireplace and porch/balcony looking over snowshoe. I would recommend getting updated pictures of the property as the property looked much better than what was displayed on Hotels.com (this is a good problem IMO). 4. You get a locker to lockup your snowboarding/ski equipment that’s easily accessible from the slopes. 5. Location was right in the middle of the village which made getting coffee/food easy. 6. Parking is across the street, you get a parking pass. Make sure it’s showing as I noticed a tow truck making its rounds around the property (parking lot). I didn’t see it towing anyone, but it was driving slow looking at each car. My car was just fine as I backed in with the parking pass showing. I took pictures just in case... 7. Checkout was easy by calling and giving your room number and location. Wonderful property!
Stayed 2 nights in Dec 2020
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, amenities
The Highland House is in an excellent location. We needed pillows and other sheets and they were very timely providing them to us.
Stayed 2 nights in Feb 2020
Verified

4/10 Poor

Rachel

Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
The property is beautiful. Our condo had mouse droppings on the bed and on the dining table. The fold out couch was broken. The heater made a ticking noise that was irritating.
Stayed 2 nights in Sep 2019
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like this property very thing was convenient and the activities were fun!
Stayed 2 nights in Mar 2019
Verified

8/10 Good

Ken

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fun place.

Great location and cozy accommodations. We will definitely be staying here again. If there's was anything negative to report it would be that checking in process isn't very clear.
Stayed 3 nights in Jan 2018
Verified

6/10 Okay

jessica

Disliked: Cleanliness, property conditions & facilities, room comfort
Our throw pillows and bed skirt was ripped. Extra blankets for pull out sofa was ripped as well. Toilet bowl was stained black! All the walls were marked with black scuff marks, looks like it hasn't been painted in years! A pool is on the amenities list but you have to walk to a different area in the resort to get to pool! No close parking when trying to haul luggage. Beautiful mountain view!
Stayed 2 nights in Jun 2017
Verified

6/10 Okay

Ruby

Disliked: Cleanliness

Nice location

Great location, everything is near by. Only complaint would be the cleanliness of the rooms.
Verified

10/10 Excellent

Pam

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great 1 br condo on the ski slopes

The Highland House was a great place to stay on snowshoe mountain. Great location at the village plaza.
Verified

6/10 Okay

Tim

Liked: Cleanliness
Disliked: Room comfort

Not pleased

This is the perfect place to stay if you enjoy very small spaces. It's small when the foldout sofa isn't open, but when it is, you can barely turn around. Small TV that cannot be viewed from the bed which was on other side of room. Opened the blinds to enjoy the beautiful mountain views only to discover they hadn't been cleaned for a very long time, one of them looked as though something had been spilled on outside and ran all down the window. You check in at a sister hotel (and not until 5 pm!), so there was nowhere to go nearby to make a request or lodge a complaint. To call family members on another floor, couldn't just dial their room number, each room had a long, full-fledged phone number assigned to it. WiFi was only good in your own room, not all over the facility. Hated the entire experience. Will never go back.