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Best Western Empire Towers

Property class: 2.5

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Photo gallery for Best Western Empire Towers

A modern hotel lobby with a wooden floor, a reception desk, a dining area with chairs and a table, a large mirror, and a clock on the wall. - Best Western Empire Towers (Sioux Falls)
An indoor swimming pool with tiled floors, poolside chairs, and a clear view of the pool area. - Best Western Empire Towers (Sioux Falls)
A hotel room with a bed, a desk, and a chair. There is a window with curtains and a painting on the wall. - Best Western Empire Towers (Sioux Falls)
A reception area with wooden cabinets, a reception desk, a stone wall, and a clock on the wall. - Best Western Empire Towers (Sioux Falls)
A kitchen with wooden cabinets, a microwave, a coffee maker, and a refrigerator. - Best Western Empire Towers (Sioux Falls)
Best Western Empire Towers provides amenities like free full breakfast and a business center. Guests can connect to free WiFi in public areas.

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pool
  • Pet friendly
  • Parking included
  • Air conditioning
  • Business services

Off-peak, on budget: 30% or more off select hotels in our fall sale

Skip the crowds, keep the savings. AARP members save more after Labor Day. Book by Oct 7, 2026.

Room options

Available filters for rooms
Showing 12 of 12 rooms

View all photos for Suite-1 King Bed, Non-Smoking, Kitchenette,

A hotel room with a large bed, two bedside tables with lamps, a chair, and a window with curtains.

Suite-1 King Bed, Non-Smoking, Kitchenette,

  • Sleeps 2
  • 1 King Bed

View all photos for Suite-2 Queen Beds, Non-SmoKing, Tower

A hotel room with two beds, a desk, a TV, a lamp, and a window with curtains.

Suite-2 Queen Beds, Non-SmoKing, Tower

  • Sleeps 4
  • 2 Queen Beds

View all photos for 2 Queen Beds, Non-Smoking, Microwave And Refrigerator, Work Desk, Wi-Fi

A hotel room with two beds, a desk with a television, a lamp, and a window with curtains.

2 Queen Beds, Non-Smoking, Microwave And Refrigerator, Work Desk, Wi-Fi

  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Non Smoking, Kitchenette (Dining Table)

A hotel room with a large bed, a desk with a television, a chair, an air conditioning unit, and a lamp.

Suite, 1 King Bed, Non Smoking, Kitchenette (Dining Table)

8.8 out of 10
Excellent
(12 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 2 Queen Beds, Refrigerator & Microwave, Tower

A hotel room with two beds, a chair, a nightstand with a lamp, and a framed picture on the wall.

Suite, 2 Queen Beds, Refrigerator & Microwave, Tower

7.2 out of 10
Good
(5 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

A hotel room with two beds, a desk, a chair, a TV, and a window with curtains.

Suite, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

9.4 out of 10
Exceptional
(12 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 Queen Bed, Accessible, Refrigerator & Microwave

A hotel room with a large bed, two bedside tables with lamps, a chair, a painting on the wall, and a window with curtains.

Standard Room, 1 Queen Bed, Accessible, Refrigerator & Microwave

  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave

A hotel room with a large bed, two bedside tables with lamps, a chair, a wall-mounted air conditioner, and a window with curtains.

Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave

  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

A hotel room with two beds, a desk, a TV, and a window with curtains.

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

8.0 out of 10
Very good
(17 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

A hotel room with a large bed, a desk with a chair, a small table with a lamp, and a window with curtains.

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

9.2 out of 10
Wonderful
(5 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 2 Queen Beds, Non Smoking, Kitchenette (Dining Table)

A hotel room with two beds, each with white linens and multiple pillows. There are two bedside tables with lamps and a phone.

Suite, 2 Queen Beds, Non Smoking, Kitchenette (Dining Table)

8.0 out of 10
Very good
(3 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 Queen Bed, Accessible, Refrigerator & Microwave

A hotel room with a bed, a desk with a television, a chair, a lamp, and a painting on the wall.

Standard Room, 1 Queen Bed, Accessible, Refrigerator & Microwave

8.0 out of 10
Very good
(1 review)
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

About the neighborhood

Located in Mall District, a neighborhood in Sioux Falls, Best Western Empire Towers is in a shopping district and near the airport. The Outdoor Campus and Delbridge Museum of Natural History are cultural highlights, and some of the area's activities can be experienced at Denny Sanford Premier Center and The District. Looking to enjoy an event or a game while in town? See what's happening at Midco Arena or Sioux Falls Convention Center. Take an opportunity to explore the area for outdoor excitement like hiking/biking trails. Visit our Sioux Falls travel guide
Map
4100 W Shirley Place, Sioux Falls, SD, 57106

What's nearby

  • Empire Mall
    5 min walk - 0.3 miles
  • The District
    12 min walk - 0.7 miles
  • The District - Sioux Falls
    12 min walk - 0.7 miles
  • Minnehaha Country Club
    14 min walk - 0.8 miles
  • The Outdoor Campus
    19 min walk - 1.0 mile

Getting around

  • Sioux Falls Regional Airport (FSD)
    11 min drive

Restaurants

  • Starbucks
    15 min walk
  • Chick-fil-A
    5 min walk
  • Freddy's Steakburgers
    13 min walk
  • McDonald's
    2 min walk
  • Panda Express
    3 min walk

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Property amenities

Internet

  • Available in all rooms: WiFi (surcharge)
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • RV/bus/truck parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free full breakfast available 6:00 AM to 9:30 AM on weekdays and 6:00 AM to 10:00 AM on weekends

Things to do

  • Indoor pool
  • TV in common areas

Family friendly

  • Crib (surcharge)
  • In-room microwave
  • Indoor pool
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Business services

  • Business center
  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 on-site accessible parking spaces
  • Elevator (42 inch wide door)
  • Front entrance ramp
  • Handrails in stairways (36 inches high)
  • Pool hoist on site
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible van parking
  • Wheelchair-width doorways

More

  • 1 building
  • 3 floors
  • Built in 1993
  • Colonial architecture
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Crib (surcharge)
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Restaurant dining guides

More

  • Air conditioning
  • Free local calls
  • Heating
  • Iron/ironing board
  • Phone
  • Recycling
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in fee: USD 20.00
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Late check-out subject to availability
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities are closed on Monday, Tuesday, Wednesday, Thursday, and Friday:
  • Indoor pool

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 20 per pet, per day
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 90 lbs per pet)
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
4 children, up to the age of 17 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 10.0 per day
Cribs (infant beds) are available for USD 10.00 per day

Property payment types

  • American Express
  • Discover
  • Mastercard
  • Visa

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Breakage deposit: USD 75.00 per stay

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: USD 20 per pet, per day
  • Service animals are exempt from fees
  • Early check-in fee: USD 20.00 (subject to availability)
  • Crib (infant bed) fee: USD 10.00 per day
  • Rollaway bed fee: USD 10.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Safety features at this property include a carbon monoxide detector and a fire extinguisher
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)

We should mention

A car is recommended for transportation to and from this property
Children under 16 years old are not allowed in the swimming pool without adult supervision

Frequently asked questions

Does Best Western Empire Towers have a pool?

Yes, this property has an indoor pool.

Is Best Western Empire Towers pet-friendly?

Yes, Best Western Empire Towers allows cats and dogs (limit 2 total) with a maximum weight of up to 90 lbs per pet. There's a fee of USD 20 per pet, per day. Service animals are exempt from fees. Some restrictions may apply, so please contact the property for more details.

How much is parking?

Self parking is free at this property.

What time is check-in at Best Western Empire Towers?

Check-in start time: 3:00 PM; Check-in end time: anytime. Early check-in is available for a fee of USD 20.00 (subject to availability).

What time is check-out at Best Western Empire Towers?

Check-out is at 11 AM.

Where is Best Western Empire Towers located?

Located in Mall District, this hotel is within a 15-minute walk of Empire Mall, The District, and The District - Sioux Falls. Cinemark Century Sioux Falls 14 and Minnehaha Country Club are also within 1 mi (2 km).

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Reviews

Best Western Empire Towers Reviews

8.2

Very Good

8.4

Cleanliness

8.0

Amenities

8.6

Staff & service

8.0

Property conditions & facilities
Rating 10 - Excellent. 431 out of 1002 reviews
Rating 8 - Good. 311 out of 1002 reviews
Rating 6 - Okay. 144 out of 1002 reviews
Rating 4 - Poor. 64 out of 1002 reviews
Rating 2 - Terrible. 52 out of 1002 reviews

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great breakfast and super friendly Priddy
Stayed 1 night in Sep 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms were clean and they have a great breakfast
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was amazing. Lots of room with a separate dining area. The beds were so comfortable. Everything was clean and the person at the front desk was very helpful. The hotel was convenient to all restaurants and fast food places. It was only ten minutes from Falls Park which was a bonus.
Stayed 1 night in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was right around the corner from the exit. Perfect for our doggies. Room was very nice and comfortable.
Stayed 2 nights in Sep 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent Breakfast options, facility is clean and in the process of being remodeled.
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was spacious & clean. The breakfast was very nice.
Stayed 1 night in Jun 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice spacious room, the beds were on the firm side, and the room did not have a tv remote. The breakfast was fantastic and the staff were great.
Stayed 3 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We left before breakfast but staff was very pleasant & accommodating.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was clean and spacious. The bed was comfortable. The staff was friendly and helpful.
Stayed 1 night in Jun 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
Older hotel but rooms were good, and staff was helpful. Amenities such as hairdryers and irons/iron boards may not work.
Stayed 3 nights in Jul 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and comfortable
Stayed 1 night in May 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff, Air conditioning. Parking - All was very good. Clean room looked comfortable.
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good place to stay. Staff friendly and helpful. Pool was good to use. Breakfast was good. Construction in the area was inconvenient. Would have liked a gym.
Stayed 2 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
The staff was very nice and welcoming. The rooms were clean and comfortable.
Stayed 2 nights in Mar 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
Breakfast was excellent, room was clean and well taken care of, unfortunately there was construction next to the building and renovations inside but overall still very nice, staff was excellent and very polite and professional. Only down side was the bed seemed very uncomfortable and possibly rather old along with the electronics, would have been nice to be able to log in to our subscription services when out on vacation but also understandable. Overall out stay was wonderful and the location of the hotel may traveling the areas very easy.
Stayed 2 nights in Jun 2026
Verified review

6/10 Okay

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Staff was great. Room was well worn and dirty. Breakfast was gross
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was awesome, the pool was nice & the staff was amazing.
Stayed 1 night in Nov 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best breakfast ever!! Fresh scrambled eggs, bacon, sausage and much more... Room was nice and very clean, plus the staff was friendly and helpful.
Stayed 1 night in Mar 2026
Verified review

6/10 Okay

Average hotel, room was in good condition, no complaints.
Stayed 1 night in Feb 2026
Verified review

6/10 Okay

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Staff was very friendly. But the hotel is old and run down. Very dirty and needs maintenance. Also in a kind of tough location with some low rent housing and shady characters walking around. Does appear the hotel is doing some remodeling, so hopefully this helps.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Kitchen and dining area were very nice and hot breakfast was wonderful. AC worked well and room was clean. Beds were comfortable. Staff very courteous and heloful
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Clean room and great breakfast!
Stayed 2 nights in Nov 2025
Verified review

8/10 Good

Liked: Cleanliness, property conditions & facilities
Friendly and accommodating staff
Stayed 1 night in Jan 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
The room was clean and very spacious. The beds were comfortable. The breakfast had several choices and was good.
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Spacious, clean room, staff was wonderful, pet friendly, but no weird smells or uncleanliness from it. The breakfast was also amazing! Would definitely stay again!
Stayed 1 night in Nov 2025