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Santa Grand Hotel Chinatown

Property class: 2.5

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Photo gallery for Santa Grand Hotel Chinatown

Business center - Santa Grand Hotel Chinatown (Singapore)
Bathroom - Santa Grand Hotel Chinatown (Singapore)
Check-in/check-out kiosk - Santa Grand Hotel Chinatown (Singapore)
Room - Santa Grand Hotel Chinatown (Singapore)
Room - Santa Grand Hotel Chinatown (Singapore)
Close to Raffles Place and Robertson Quay, Santa Grand Hotel Chinatown provides amenities like dry cleaning/laundry services. Guests can connect to free in-room WiFi.

Reviews

5.8 out of 10

Popular amenities

  • Free WiFi
  • Air conditioning
  • Laundry
  • Housekeeping
  • 24/7 front desk

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Room options

View all photos for Superior Double Room

Room

Superior Double Room

  • Sleeps 2

View all photos for Standard Single Room

Room

Standard Single Room

  • Sleeps 1

View all photos for Deluxe Double Room

Room

Deluxe Double Room

  • Sleeps 2

View all photos for Family Triple Room

Room

Family Triple Room

  • Sleeps 3

About the neighborhood

Located in Downtown Singapore, a neighborhood in Singapore, Santa Grand Hotel Chinatown is near a metro station. Orchard Road and Raffles Place are worth checking out if shopping is on the agenda, while those wishing to experience the area's popular attractions can visit Universal Studios Singapore and Gardens by the Bay. East Coast Park and Singapore Botanic Gardens are not to be missed. Visit our Singapore travel guide
Map
20 Trengganu Street, Singapore, 058479

What's nearby

  • A traditional multi-tiered building with illuminated red and gold details, surrounded by modern skyscrapers and a busy urban street.
    Buddha Tooth Relic Temple and Museum
    2 min walk - 0.1 miles
  • A traditional Chinese courtyard with tiled flooring, ornate wooden architecture, and red lanterns.
    Chinatown Heritage Center
    2 min walk - 0.1 miles
  • A food stall with yellow plates of food and a green table.
    Maxwell Food Centre
    3 min walk - 0.2 miles
  • A waterfront with a restaurant, a crane, and illuminated buildings in the background.
    Clarke Quay Central
    8 min walk - 0.5 miles
  • A city skyline with modern skyscrapers and a waterfront.
    Raffles Place
    10 min walk - 0.6 miles

Getting around

  • Chinatown Station
    3 min walk
  • JB Sentral
    27 min drive
  • Seletar Airport (XSP)
    26 min drive

Restaurants

  • Chinatown Seafood Restaurant
    1 min walk
  • Luckin Coffee 瑞幸咖啡
    1 min walk
  • Smith Street Taps
    1 min walk
  • Starbucks | Chinatown
    1 min walk
  • Yum Cha
    1 min walk

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)

More

  • Smoking not allowed

Room amenities

Bathroom

  • Hair dryer (on request)
  • Private bathroom
  • Shower

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker

More

  • Air conditioning
  • Desk
  • Safe

Policies

Check-in

Check-in time starts at 2:00 PM
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Children and extra beds

Children are welcome
1 child, up to the age of 11 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

  • American Express
  • Mastercard
  • Visa

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards

Frequently asked questions

How much is parking?

Santa Grand Hotel Chinatown doesn't offer parking.

What time is check-in at Santa Grand Hotel Chinatown?

Check-in begins at 2:00 PM.

What time is check-out at Santa Grand Hotel Chinatown?

Check-out is at noon.

Where is Santa Grand Hotel Chinatown located?

Located in Downtown Singapore, this hotel is within a 15-minute walk of Chinatown Heritage Center, Raffles Place, and Robertson Quay. Orchard Road and Marina Bay Sands Casino are also within 2 mi (3 km). Chinatown Station and Maxwell Station are within a 5-minute walk.

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Reviews

Santa Grand Hotel Chinatown Reviews

5.8

5.6

Cleanliness

7.6

Location

6.2

Staff & service

5.2

Property conditions & facilities
Rating 10 - Excellent. 2 out of 68 reviews
Rating 8 - Good. 16 out of 68 reviews
Rating 6 - Okay. 28 out of 68 reviews
Rating 4 - Poor. 15 out of 68 reviews
Rating 2 - Terrible. 7 out of 68 reviews

Reviews

Verified review

6/10 Okay

China Town駅から近く、繁華街のど真ん中。至極便利。

簡潔に揃ったリーズナブルなホテルで、中華街のど真ん中にあり、遊びに行くにも至極便利。 近距離に別館もあるようで、そちらの方もさらに繁華街の真ん中にあり便利そう。
Verified review

4/10 Poor

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Semester Singapore

Hotellet ligger mycket bra i China town.Nära till tunnelbana enkelt finna taxi i området. Tyvärr är hotellet slitet och vad värre är så är även hotellet skitigt. Orena allmänutrymme och rummet var inte tillfredsställande städat.Kan inte rekomendera detta hotell.
Verified review

6/10 Okay

Disliked: Room comfort

ロケーションはいいです。

部屋は窓もなく狭いですが、チャイナタウン駅の近くで、観光、ショッピング、食事には非常に便利です。
Verified review

6/10 Okay

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
bad smell in the room....
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

ที่พักกลางเมือง ราคาประหยัด

สุดยอดทำเล ใกล้ MRT แค่ไม่กี่ก้าว ไปไหนก็สะดวก อาหารหาง่าย พนักงานดีมากๆ ห้องเล็กแต่จัดสัดส่วนโอเค คือ รวมๆแล้วดีเลย แหม่
Verified review

4/10 Poor

Disliked: Cleanliness, property conditions & facilities, room comfort
酒店真的有味道，电梯里很臭！
Verified review

6/10 Okay

차이나타운의 중심에있음, 그러나 그것이전부입니다

우리나라 중급 모텔수준입니다 혼자와서 잠만자기 적당한 수준입니다
Verified review

4/10 Poor

Disliked: Cleanliness, property conditions & facilities, room comfort

Horrible

Extremely noisy, small and not clean room. Well located. I would look for others options first. Really expensive for quality-price balance.
Verified review

6/10 Okay

Liked: Cleanliness

中上

我們住三人房 燈光太昏暗 廁所乾淨 有乾濕分離 有電梯 房間外面走廊有一台多功能現泡機 咖啡奶茶美路之類的 有時後晚上看是開著可以用 有時後是關著的 服務人員滿和善的 寄放行李會先用線綁起來 再用一層網子蓋住 這點很用心
Verified review

4/10 Poor

Disliked: Property conditions & facilities, room comfort

Only for a lone traveller

The best thing about this hotel is the location I do not believe I warrants a 3 star rating because the rooms are too small and I would have not stayed if I was travelling with a partner.
Verified review

6/10 Okay

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

It was a let down

Rather dirty especialy the bathroom bed like concrete and service well there was none we asked for directions to money changers and guy at reception shrugged his shoulders and says don't know somewhere out there and point to street. Chinatown itself beautiful
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Heart Hotel

We had an excellent stay in Santa Grand Hotel, we liked a quite one, simple and room services.It is accessible and at the heart of the city, in fact I recommended it to my relatives and friends for their stay when they ever visit Singapore in the near future.
Verified review

4/10 Poor

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

alice

the roon's not clean
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Non lo consiglierei

L'albergo si trova in piena Chinatown, comodo per la vicinanza con la metro ma pessimo per quanto riguarda la pulizia del posto. La moquette della stanza era sporca e consunta e dalla doccia uscivano gli scarafaggi.
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

More than adequate

I and my mother stayed overnight in separate rooms at this hotel in August 2015. We paid approximately $60 Autralian dollars for each single room. The room sizes were small, the same as I have found in one other cheap hotel in Singapore. The bathroom was very small as well, with the toilet and the shower extremely close together. However, the room and the toilet/shower were clean and were adequate for an overnight stay. This hotel is in a sort of red light district, with several massage parlours next to this hotel and down this street. I rate it 4 out of 5 for an overnight stay.
Verified review

6/10 Okay

Liked: Staff & service
Disliked: Property conditions & facilities

吃東西、購物皆方便的飯店。

飯店櫃台人員服務親切。 位於牛車水中心地帶，吃東西、購物皆方便，但有些吵。 飯店安排的房間與當初訂房時所看之相片差距甚大。
Verified review

6/10 Okay

Disliked: Property conditions & facilities

チャイナタウンのど真ん中。

ベッドは十分な広さがあったが、ベッドで部屋が一杯で動き回るのが大変。 シャワーもとても狭く、水が外に流れ出てしまう。
Verified review

4/10 Poor

Disliked: Cleanliness, property conditions & facilities, room comfort

チャイナタウンにある、こじんまりしたホテル

部屋の換気が悪く、じめじめした感じ。ベットのシーツも穴があいており、清潔感にかける。一瞬カビがはえているのではないかと疑ってしまうようなジメジメ感。部屋の喚起が悪い為かもしれない。エアコンがベットの上にあり、エアコンからの空気を常に肌に感じる。方向を変更してもダメでした。 立地はチャイナタウンの駅から近くて便利。
Verified review

6/10 Okay

Location is perfect.

Location is perfect. Staff is nice. Hotel room is a bit old.
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
The room had a very musty smell.
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities

可以一試的酒店

地點非常方便，但有少許嘈雜聲。但整體都覺得可以的。
Verified review

6/10 Okay

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort

難しい評価

価格は安いが、部屋のクオリティは低い。トイレとシャワーが同じ床で閉口、使いにくく、湿気が抜け無いので、洗濯物が2日しても乾かない。 ただ、チャイナコンプレックスや駅に近いこと、フレンドリーなスタッフが居た事は有難い。 難しい評価になるが、悪くは無い。 だが、私のリピは無い。
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Pessimo albergo a due passi dalla metropolitana.

Pessima ! La camera era minuscola e senza finestre così come il bagno. Attraverso le pareti, praticamente di carta, si sentiva il russare continuo dell'ospite della camera adiacente nonché sciacquoni, docce e quant'altro.
Verified review

8/10 Good

Liked: Room comfort
Disliked: Cleanliness

立地抜群だが、普通以下の部屋。

チャイナタウンの真ん中にあるので、食べ物にもショッピングにも困りませんし、チャイナタウン駅から近い為、どこに行くにも便利です。 部屋は本当に小さく、トイレの上にシャワーが付いているので、シャワーを使うとトイレが濡れて不便ですが、ほとんど部屋にいなかったので、問題ありませんでした。部屋でゆっくりしたい方にはむいていません。
Verified review

6/10 Okay

Liked: Cleanliness

In the heart of Chinatown

Right in the heart of Chinatown, it is an ok hotel. Facilities were basic and my single room was very small. But it did the job, the bed was comfy and the air con worked well.